All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. Best Regards, Gateway Inn Team
10/10 Excellent
Loulu
Travelled with family
21 Apr 2024
Liked: Amenities
They are friendly and good services
Loulu
Stayed 7 nights in Mar 2024
Response from Miral on 22 Apr 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
The room was very clean and spacious. Traveling with grown son and grandsons it’s important for us to have room for all our stuff. Stores and restaurants are very close so the street is very busy but it was still very quiet in the room.
Guadalupe
Stayed 1 night in Apr 2024
Response from Miral on 21 Apr 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
10/10 Excellent
Saum
Travelled with family
19 Apr 2024
Liked: Cleanliness, staff & service
It is always clean, the staff is always hospitable and gracious. Cleaning staff are very helpful and friendly. Front desk is always available at all times and they are always very polite
Saum
Stayed 3 nights in Apr 2024
Response from Miral on 21 Apr 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
Saum
Travelled with family, Travelled with family and small children, Travelled with partner
There’s nothing about this establishment that I don’t like or agree with. The staff here are absolutely amazing! Front desk service is superb! Very professional and friendly. Cleaning staff skills are on point, and the customer service is excellent!
Saum
Stayed 2 nights in Apr 2024
Response from Miral on 11 Apr 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Paulette
Business traveller, Travelled with partner
9 Apr 2024
Liked: Staff & service
Disliked: Amenities
Female staff were courteous and delightful ladies. I was unsure of the guests but they kept to themselves or were friendly. I would start there again.
Paulette
Stayed 6 nights in Mar 2024
Response from Miral on 17 Apr 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
10/10 Excellent
Pablo, charlotte
8 Apr 2024
Liked: Cleanliness
Pablo
Stayed 1 night in Apr 2024
Response from Miral on 10 Apr 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Didnt like the construction of a building close by
Carldelle
Stayed 1 night in Mar 2024
Response from Miral on 31 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
Dennisse
Travelled with family
30 Mar 2024
Liked: Amenities
Clean!
Dennisse
Stayed 1 night in Mar 2024
Response from Miral on 31 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Rae lyn
24 Mar 2024
Disliked: Amenities
Cosmeticaly the paint, walls and bathroom needs painted and cleaned. Bed comforter was a paper like sheet coverlet and was not sufficent for comfort or warming. Outdated room
Rae lyn
Stayed 1 night in Mar 2024
Response from Miral on 31 Mar 2024
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Stayed here for a festival event. Very convenient for the price
Miranda
Stayed 4 nights in Mar 2024
Response from Miral on 21 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
We cancelled our reservation… When we were checking in they asked for a $100 deposit for incidentals. The card we used to book the room was the same card we were going to use for the deposit and was told the card was declined!!! Which was a lie… He wanted us to pay cash!! So we left..
Patricia
Stayed 1 night in Mar 2024
Response from Miral on 15 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Luz
10 Mar 2024
Nothing it’s nasty
Luz
Stayed 1 night in Mar 2024
Response from Miral on 12 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
2/10 Terrible
Brian
10 Mar 2024
Brian
Stayed 1 night in Mar 2024
Response from Miral on 31 Mar 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
4/10 Poor
Claudia
10 Mar 2024
Claudia
Stayed 1 night in Mar 2024
Response from Miral on 31 Mar 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Service at the front desk where really nice people thx again
Hugo
Stayed 2 nights in Mar 2024
Response from Miral on 12 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Dharmeshkumar
9 Mar 2024
Dharmeshkumar
Stayed 3 nights in Mar 2024
Response from Miral on 31 Mar 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
I liked how speedy the check in process was. The teller was very polite and professional and fast. The room was very spacious and clean.
Saum
Stayed 2 nights in Mar 2024
Response from Miral on 9 Mar 2024
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
10/10 Excellent
Felicia
Travelled with family, Business traveller
8 Mar 2024
Liked: Amenities
Quite
Felicia
Stayed 3 nights in Mar 2024
Response from Miral on 9 Mar 2024
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear Guest, Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Occupants were loud after hours. My peace was distributed. The carpet on the room was dirty. Heater vent was broken. I would not stay again or recommend
Kristin
Stayed 1 night in Feb 2024
Response from Miral on 26 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
Angeles
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Absolutely warming and make your stay feel at home.
Angeles
Stayed 1 night in Feb 2024
Response from Miral on 25 Feb 2024
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
4/10 Poor
Jorge
22 Feb 2024
Disliked: Staff & service
Jorge
Stayed 1 night in Feb 2024
Response from Rose on 24 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Jakela
21 Feb 2024
.
Jakela
Stayed 6 nights in Feb 2024
Response from Rose on 24 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Rita
Travelled with family
19 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Rooms need to be upgraded remove the carpeting and better mattresses and pillows
Rita
Stayed 3 nights in Feb 2024
Response from Rose on 24 Feb 2024
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Stayed 6 nights and only received maid service once after requesting. The elevator was broken so had to use stairs to carry luggage. Laundry room was broken. The AC/ Heater in the room was broken. Caught a cold because it was raining and freezing in the rooms.
Amber
Stayed 6 nights in Feb 2024
Response from Miral on 18 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Edward L
Travelled with partner
5 Feb 2024
Disliked: Property conditions & facilities
There was no microwave and the A/C UNIT WAS HARD TO USE. IT SHOULD BE REPLACE
Edward L
Stayed 1 night in Feb 2024
Response from Miral on 18 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Jorge
2 Feb 2024
Disliked: Staff & service
Jorge
Stayed 1 night in Feb 2024
Response from Rose on 4 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
angela
2 Feb 2024
angela
Stayed 2 nights in Jan 2024
Response from Miral on 21 Mar 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Carpet in 217 needs to be cleaned or replaced also lamp need to be replaced.
Verified traveller
Stayed 1 night in Jan 2024
Response from Rose on 22 Jan 2024
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. Your suggestion for carpet in 217 and the lamp is noted and we will try our level best to improve our service. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Isidro
19 Jan 2024
Isidro
Stayed 1 night in Jan 2024
Response from Rose on 22 Jan 2024
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards,Gateway Inn Team
10/10 Excellent
Osman
Travelled with family, Travelled with family and small children, Travelled with partner
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
4/10 Poor
todd
10 Jan 2024
todd
Stayed 1 night in Jan 2024
Response from Rose on 4 Feb 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Cheryl
7 Jan 2024
Cheryl
Stayed 1 night in Jan 2024
Response from Rose on 16 Jan 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards,
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
4/10 Poor
Robert
Travelled with family and small children
5 Jan 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Broken elevator and my wife was blind had to walk to the 3rd floor. Very inconvenient
Robert
Stayed 1 night in Dec 2023
Response from Rose on 16 Jan 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards,