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Great place for a couple of nights. Value for money perfect.
Rizkallah
Stayed 1 night in Mar 2024
Response from MA on 2 Apr 2024
Dear Abed Rizkallah,Thank you very much for this review.On behalf of the entire team, I would like to send you my regards and we very much hope you will come back soon.Morad AlaasFront Office Manager
Response from Ihr Best Western Plus Welcome Hotel Team on 22 Dec 2023
Herzlichen Dank für Ihre TOP Bewertung!
6/10 Okay
Gunchul
6 Dec 2023
Gunchul
Stayed 2 nights in Dec 2023
Response from Ihr Best Western Plus Welcome Hotel Team on 22 Dec 2023
Herzlichen Dank für Ihre Bewertung! Wir würden uns freuen Sie ein weiteres Mal bei uns beherbergend zu dürfen. Teilen Sie uns doch gerne mit was wir hätten verbessern können.
10/10 Excellent
SANGWOOK
30 Nov 2023
SANGWOOK
Stayed 4 nights in Nov 2023
Response from Ihr Best Western Plus Welcome Hotel Team on 22 Dec 2023
Vielen Dank für Ihre Top Berwertung!
10/10 Excellent
Ruben
28 Oct 2023
Ruben
Stayed 1 night in Oct 2023
Response from Ihr Best Western Plus Welcome Hotel Team on 22 Dec 2023
Herzlichen Dank für 10 von 10 Punkten. Wir haben uns sehr darüber gefreut!BESTe Grüße
great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
The closeness to the tram is probably the highlight of this hotel.
Brooke
Stayed 3 nights in May 2023
Response from Your Best Western Plus Welcome Hotel Team on 12 May 2023
Dear guest, certainly we apologize for any inconvenience you may have experienced during your stay. Please let me know the details of your complaint so we can assist you further.Best regards,
Check in was not provided at the time stated. Was told to come back on two separate occasions. Room was modern but the beds were too close together. Not a fan of the open washroom concept. Good access to public transit.
Response from Best Western Plus Welcome Hotel Frankfurt Team on 18 Jul 2022
Hallo Du,
vielen Dank für Deine tolle Bewertung!
Wir freuen uns auf Deinen nächsten Besuch!
Dein Best Western Plus Welcome Hotel Frankfurt Team
8/10 Good
Franco
2 Jul 2022
Franco
Stayed 1 night in Jun 2022
Response from Best Western Plus Welcome Hotel Frankfurt Team on 18 Jul 2022
Dear Franco,
Thank you very much for your feedback.
It would have been nice to know where we could improve. Please let us know for your next stay.
Your Best Western Plus Welcome Hotel Frankfurt Team
Great property. Felt comfortable and safe. Room was good sized. We enjoyed it so much we re-booked for the last night of our trip. Staff was helpful. Restaurant downstairs had good food.
Dena
Stayed 1 night in Aug 2021
Response from Best Western Plus Welcome Hotel on 31 Aug 2021
Dear Dena,
Thank you so much for ypur nice words.
We hope to welcome you again soon.
Your Best Western Plus Welcome Hotel Team Frankfurt
Small room, TV stopped working first day, friendly service, on site parking is euro 22
Verified traveller
Stayed 1 night in Aug 2021
Response from Best Western Plus Welcome Hotel on 20 Aug 2021
Dear Guest,
Thank you very much for your feedback.
We're very sorry, that you had problems with your TV.
Did you complain it directly at the hotel so we were able to find a solution?
We hope we can chance your point of view within your next stay.
Your Best Western Plus Welcome Hotel Frankfurt Team
Response from Best Western Plus Welcome Hotel on 20 Aug 2021
Dear Guest,
Thank you very much.
We hope to welcome you again soon.
Your Best Western Plus Welcome Hotel Frankfurt Team
8/10 Good
Verified traveller
Business traveller
27 Jul 2021
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Jul 2021
Response from Best Western Plus Welcome Hotel on 12 Aug 2021
Sehr geehrter Gast,
vielen Dank für Ihre Bewertung.
Es freut uns, dass Sie sich bei uns wohl gefühlt haben und freuen uns darauf, Sie bald wieder bei uns begrüßen zu können.
Ihr Best Western Plus Welcome Hotel Frankfurt Team
Response from Best Western Plus Welcome Hotel on 8 Jul 2021
Sehr geehrter Gast,
vielen Dank für Ihr tolles Feedback.
Es freut uns sehr, dass wir Sie von uns und unserem Service überzeugen konnten und hoffen, Sie bald wieder bei uns begrüßen zu können.
Ihr Best Western Plus Welcome Hotel Team
Response from Best Western Plus Welcome Hotel on 26 Jul 2020
Dear Eunjae,
Thank you so much for your nice feedback.
We appreciate you felt comfortable with us and hope to welcome you again soon.
Your Best Western Plus Welcome Hotel Team
2/10 Terrible
Verified traveller
12 Mar 2020
Verified traveller
Stayed 3 nights in Mar 2020
Response from Welcome Hotel Frankfurt on 13 Mar 2020
Dear Guest,
Thank you very much for your feedback.
We're very sorry, that you did not go into detail regarding what has not been fine during your stay.
We hope you will give us a second chance to change your point of view.
Your Best Western Plus Welcome Hotel Team
8/10 Good
Verified traveller
11 Mar 2020
Verified traveller
Stayed 2 nights in Feb 2020
Response from Welcome Hotel Frankfurt on 13 Mar 2020
Dear Guest,
Thank you very much for your feedback.
We hope to welcome you again soon.
Your Best Western Plus Welcome Hotel Team
Was my first stay at this hotel. Very friendly and welcoming staff. I received an upgrade to a junior suite which was very nice and spacious.
Good location. Not too far from downtown and tram station just across the street.
I can recommend this hotel.
Arno
Stayed 1 night in Feb 2020
Response from Welcome Hotel Frankfurt on 19 Feb 2020
Dear Arno,
Thank you so much for your nice feedback.
We appreciate you felt comfortable with us and we hope to welcome you again soon.
Welcome Hotel Frankfurt Team
Lake of flexibility from the side of the stuff. I expected them to be much more considerate regarding checkout time.
Verified traveller
Stayed 6 nights in Jan 2020
Response from Welcome Hotel Frankfurt on 31 Jan 2020
Dear Guest,
Thank you very much for your mail.
We're very sorry, that you did not felt comfortable during your stay.
We always try our very best to make an late check out after 11 am possible. Unfirtunately it is not that easy during a fair because here we have a lot of check-ins already at the possible check in time, so we need to clean up the room until this time when we're fully booked.
Never the less it is too bad, that it seams that nothing else met your requirements during your stay.
We hope you will give us a second chance to change your point of view.
Your Welcome Hotel Frankfurt Team