The staff here is amazing! Everyone is super nice and very accommodating. The area is known for a lot of homelessness so occasionally if ur a night owl like me, you’ll see one or two trying to sleep in laundry room or under the stairs. All in all my experiences here are all in good standing. I know I’ll be back again soon and I’m looking forward to it and truthfully if it wasn’t for the amazing souls who work here especially the front desk I wouldn’t be coming back but because they are all so welcoming here and generous that’s why I come back. It’s all about customer service to me. I don’t care what the hotel looks like, it’s the staff that makes it what it is and here they have the best customer service team! I love u guys.