Meeting facility
Check availability

Reviews of GALLERYone- A DoubleTree Suites by Hilton Hotel

4 out of 5
GALLERYone- A DoubleTree Suites by Hilton Hotel
2670 E Sunrise Blvd, Fort Lauderdale, FL

Reviews

7.4

Good

Rating 10 - Excellent. 359 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 134 out of 1001 reviews" "
Rating 2 - Terrible. 102 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels. It's so close to the beach and restaurants. You can easily walk to different places. I also love that there are balcony rooms right on the intracoastal.
Stayed 1 night in Apr 2024
Response from GalleryOne A Doubletree Suite by Hilton on 15 Apr 2024
Dear Keri;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GalleryOne A Doubletree Suite by Hilton on 15 Apr 2024
Dear David;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Marie-Reney

Liked: Staff & service, property conditions & facilities
This is my 3rd time at the hotel love it. The area is perfect ,shopping mall ,the beach and dining all at walking distance. The only thing is that the batbroom could have been cleaned better. I will be back
Stayed 4 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 7 Apr 2024
Dear Marie-Reney;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Jo-Anne, Delta

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to cafe, Starbucks grocery store galleria mall for shopping. High and medium priced restaurants. On canal to watch people and their various watercraft go by
Stayed 3 nights in Apr 2024
Response from GalleryOne A Doubletree Suite by Hilton on 6 Apr 2024
Dear Jo-Anne;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 6 Apr 2024
Dear Sarah;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Close walk to the mall, beach and restaurants.
Stayed 2 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 28 Mar 2024
Dear Jennifer;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 Poor

Tamonica

Travelled with family
I had a “ not so good - I won’t be back” stay. Housekeeping came into my room unannounced and wasn’t able to understand English. I was locked out of my room twice w/ a key. Hotel was very accommodating to ensuring that my stay as a guest was taken care of. Refrigerator/ Freezer leaked on the floor my entire stay. Sofa was dirty. Remote control was dirtier. Guest in room next door blasted loud music for 2 nights. I’ll never be back.
Stayed 4 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 28 Mar 2024
Dear Tamonica;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms very run down for the price. Needs some renovations/updates. Don’t expect to get the room you order through Expedia.
Stayed 3 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 28 Mar 2024
Dear Olga;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 Excellent

valerie t., Absecon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
well taken care of
Stayed 2 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 27 Mar 2024
Dear Valerie;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

4/10 Poor

Donna, Calgary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service. Only gave us one key card for a family of four (including 2 teens). Cards are needed to access elevator and we were on the 10th floor. They gave me a second after I begged but that was it. Very disruptive to our vacation time. If they can’t figure keys out, I don’t have any confidence in the rest of their management. Never again.
Stayed 2 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 27 Mar 2024
Dear Donna;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay regarding the key cards. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 Excellent

Alketa

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 27 Mar 2024
Dear Alketa;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 Good

Anna Sarah La

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Mar 2024
Dear Anna;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, close to shopping, walk to the beach. Water taxi stop right out front. Great pool, outside bar and weekend music
Stayed 3 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 20 Mar 2024
Dear Helen;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Adriana

Stayed 1 night in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 6 Apr 2024
Dear Adriana;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Cindy, Sherwood Park

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. The water taxi stop is a great addition. Excellent little cafe nearby.
Stayed 1 night in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 15 Mar 2024
Dear Cindy;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 Okay

Francisco

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Hotel is a bit out dated, front desk staff at the time of check in was not the friendliest, did not received room service during my stay.
Stayed 2 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 11 Mar 2024
Dear Francisco;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness
Room could be cleaner
Stayed 4 nights in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 11 Mar 2024
Dear Jonathan;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 Excellent

TRENT

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in and check-out was entirely too long.
Stayed 1 night in Mar 2024
Response from GalleryOne A Doubletree Suite by Hilton on 9 Mar 2024
Dear Trent;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We will certainly address our check in and check out process to bridge any gaps during your stay. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! great outdoor bar area with water taxi. good food at restaurant.
Stayed 1 night in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 4 Mar 2024
Dear Troy;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 Good

Ken

Liked: Staff & service, property conditions & facilities
Great location to the mall, water taxi and beach!
Stayed 2 nights in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 2 Mar 2024
Dear Ken;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

2/10 Terrible

Monique

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel rooms are filthy and there was a smell of mold that made me sick after 2 days of staying there
Stayed 2 nights in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 1 Mar 2024
Dear Monique;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenient area where you can walk to shopping mall and shopping across the street. I also like the convenience of the hotel restaurant.
Stayed 2 nights in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 1 Mar 2024
Dear Doris;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 Good

manuella, dollard des ormeaux

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 1 Mar 2024
Dear Manuella;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 Okay

Katherine

Disliked: Amenities
The pots and pan they provide wasnt in the best condition. Hotel needs improvements. The fee for parking is higher then other parking in the area.
Stayed 3 nights in Dec 2023
Response from GalleryOne A Doubletree Suite by Hilton on 24 Feb 2024
Dear Katherine;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Sincerely,

6/10 Okay

Anica

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 24 Feb 2024
Dear Anica:Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. Sincerely,

6/10 Okay

Lise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good location but the property needs to be cleaned
Stayed 1 night in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 24 Feb 2024
Dear Lise;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 Poor

Daphne

Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction and old
Stayed 3 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 17 Feb 2024
Dear Daphne;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerly,

8/10 Good

Gaylene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water taxi stop
Stayed 2 nights in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 11 Feb 2024
Dear Gaylene,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Feb 2024
Response from GalleryOne A Doubletree Suite by Hilton on 11 Feb 2024
DearChristina,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Evelyn, The Villages

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GalleryOne offers added safety as most upscale hotels offer, card access to your floor, valet parking only, concierge service, recognition that I was a Diamond Member, and attentive staff which is always a must. The hotel was spotless, and my suite was a dream - home away from home. Hilton Hotels is a brand that I trust, and they value me as a patron.
Stayed 3 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 2 Feb 2024
Dear Elevlyn,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Nice newer hotel with 3 deficiencies: 1. Too far from beach 2. Noisy-near a drawbridge on Sunrise Blvd which has a metal deck that is very noisy day and night 3 hotel does not enforce no smoking policy as suite clearly had prior smokers and we smelled smoke in the hall also
Response from GalleryOne A Doubletree Suite by Hilton on 29 Jan 2024
Dear Daniel,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 29 Jan 2024
Dear Lisa,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Eric,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Leeanne,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 Good

Karen

Stayed 4 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Karen,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Donnetta, Nassau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Donnetta,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Corey,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 Okay

Linda, Merrick

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Convenient location, walk to all, parking was terrible, $50 a day falet only, plus tips, not worth it, older condo hotel.
Stayed 3 nights in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Linda,We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Jessica,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 Excellent

Shayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel by the mall and beach. some noise from the bridge and boat traffic
Stayed 4 nights in Dec 2023
Response from Orlando - Director of Front Office Operations on 12 Jan 2024
Dear Shayne,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care!

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Orlando - Director of Front Office Operations on 12 Jan 2024
Dear Craig,We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.

8/10 Good

Irwin

Travelled with partner
Liked: Cleanliness, staff & service
Response from Orlando - Director of Front Office Operations on 12 Jan 2024
Dear Irwin,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 Excellent

mo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location.
Stayed 1 night in Jan 2024
Response from Orlando - Director of Front Office Operations on 12 Jan 2024
Dear Mo,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

2/10 Terrible

Lindsay

Stayed 2 nights in Dec 2023
Response from Orlando - Director of Front Office Operations on 12 Jan 2024
Dear Linsay,We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend, no toilet paper have to buy your own. They promise they will deliver but never show up. Have to call at least 3 times for maid service. Public areas are gross. Do not stay here!
Stayed 3 nights in Dec 2023
Response from Orlando - Director of Front Office Operations on 6 Jan 2024
Dear Scott,We thank you for staying with us and apologize for the inconvenience during your stay. Your feedback will be shared with the leadership team to bridge the gap in service, we do hope we get the opportunity to serve you in the near future!

2/10 Terrible

Jeff

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in was suppose to be 4, didn’t get to our room til 5:30, charged 50 for parking per night, ridiculous, after checking in our heat didn’t work, called front desk and nobody came to look at it, stopped by front desk while leaving g for dinner and requested fir the second time to have somebody look at our heater, came back from a late dinner and heater still didn’t work, called front desk for the third time and they sent someone to look at it and he said the units don’t have heat because we are in Florida, he had no idea
Stayed 1 night in Dec 2023
Response from Orlando - Director of Front Office Operations on 6 Jan 2024
Dear Jeff,We thank you for staying with us and apologize for the inconvenience during your stay. Your feedback will be shared with the leadership team to bridge the gap in service, we do hope we get the opportunity to serve you in the near future!

8/10 Good

Ziya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. Nice to have kitchen in the room.
Stayed 5 nights in Dec 2023
Response from GalleryOne A Doubletree Suite by Hilton on 2 Feb 2024
Dear Ziya,We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 Okay

Valeria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023
Response from Orlando - Director of Front Office on 2 Jan 2024
Dear Valeria,Thank you so much for your feedback! We apologize that we fell short during your stay, we will surely utilize your comments to bridge any gaps during your stay with us.

2/10 Terrible

Cheryl

Stayed 1 night in Dec 2023
Response from Orlando - Director of Front Office on 2 Jan 2024
Dear Cheryl,Thank you so much for your feedback! We apologize that we fell short during your stay, we will surely utilize your comments to bridge any gaps during your stay with us.

6/10 Okay

Karen

Stayed 1 night in Dec 2023
Response from GalleryOne A Doubletree Suite by Hilton on 22 Jan 2024
Dear Karen,We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,