Exterior

Reviews of La Quinta Inn & Suites by Wyndham Florence

2.5 out of 5
La Quinta Inn & Suites by Wyndham Florence
2123 W Lucas St, Florence, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 704 out of 1492 reviews" "
Rating 8 - Good. 388 out of 1492 reviews" "
Rating 6 - Okay. 197 out of 1492 reviews" "
Rating 4 - Poor. 116 out of 1492 reviews" "
Rating 2 - Terrible. 87 out of 1492 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

PAT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
rooms were not ready when we arrived after check in hours. first room toilet was blocked so we had to go down and change rooms. around 9pm people above our room arrived and could hear luggages and people moving around very noisily. children were running around till past10:30 pm and i had to call frontdesk on my cell as house phone was dead. after 10 mins or so the noise died down. it was convenient and had dining options around. there was no body lotion even in the room. anyway it was okay just to sleep in for a night.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I was in late so I didn't see if there was a good place to walk the dog in back. Ended up with the grass by the sign which worked perfectly fine. I appreciated the no muss no fuss of bringing my Dachshund and getting settled.
Stayed 1 night in Mar 2024

10/10 Excellent

Gerard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with a clean, well appointed, room at a good price. A great value!
Stayed 1 night in Mar 2024

6/10 Okay

Christine

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly. Room was ok but floor had a greasy feel and when you turned on the air conditioner it had a very bad urine smell.
Stayed 1 night in Mar 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the pet fee was very reasonable. The staff was friendly and helpful!!
Stayed 1 night in Mar 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs nicely.
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Travelled with group
The room was fine, but the common areas were not overly clean. Also they must allow dogs as there were several large dogs in the breakfast area and one of them was barking loudly. I can only imagine if you are allergic to dog dander that it must be in the rooms where the dogs have stayed. We will not stay in a La Quinta again if this is their policy.
Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub leaking, no shower curtain, no soap, rust on the bottom of the tub, and the phone did NOT work. Receptionist was a housekeeping member, too!
Stayed 1 night in Mar 2024

10/10 Excellent

Shavavia

Liked: Cleanliness, staff & service, property conditions & facilities
Safe very helpful and respectful
Stayed 1 night in Mar 2024

6/10 Okay

Francis, poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was fine, clean and comfortable.The breakfast left a lot to be desired. The bagels were stale and no meat with dried out eggs.
Stayed 1 night in Mar 2024

10/10 Excellent

Tifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Clean, friendly service
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was good. The rooms were clean.
Stayed 1 night in Mar 2024

4/10 Poor

Maiken

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall, the place is just a bit shabby and run down. The carpet in the hallways looked like it hadn't been vacuumed in weeks. The furniture was chipped. Much of the room was dusty, or only partially cleaned. Dirt and hair in corners, that kind of stuff. The sheets and pillow cases were all crumpled up. I think they were clean, but it's hard to be sure when they look like that. There was a bright light shining into our room - but the curtains can't be moved to block it out. The room was a connecting room (which we had not booked) and sound traveled a lot. Our neighbor was watching something all night long with a lot of foul language, it blared through the walls. A lot of other travelers had dogs, which barked and carried on outside. The pool was closed. The breakfast was okay!
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Randi

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Hiroshi, Rockville

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The sheets were dirty and there was hair on the towel.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly rooms. No problem with my Dachshund. Every one very friendly.
Stayed 1 night in Mar 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Nice clean place to stay for the night. They need a renovation but otherwise all was good
Stayed 1 night in Feb 2024

6/10 Okay

Susan, Berryville

Travelled with family, Travelled with pets
Hotel was average. Room was a little dark. No one at the counter at check-in or departure but they came from behind the wall very quickly to acknowledge me. It was pouring rain and we were exhausted, so it may have taken something extraordinary to make my stay above average.
Stayed 1 night in Mar 2024

6/10 Okay

Melvin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The stay is nice for the price; however, cleanliness really needs to be focused on. Our room had mold on the ceiling near the sprinklers, sheets were stained, bathroom had loose hair, grout was kinda dirty and gunk in the sink. Staff was very friendly and breakfast was decent.
Stayed 1 night in Feb 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Yi

Stayed 1 night in Mar 2024

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

8/10 Good

Aletta, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and helpful attendants.
Stayed 1 night in Feb 2024

6/10 Okay

Leonzo

Property served the function of a clean NO FRILLS PLACE TO STAY. Spartan and "old" are two very descriptive words for the property.
Stayed 1 night in Feb 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick pit stop while on the road. Clean and comfortable… Which was all we needed
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan B. Phipard,

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, the accommodations were clean, beds were comfortable. The breakfast choices that they had were good. The only think that needs improving is that when we arrived there was a van with a trailer, 2 tractor trailers parked on both sides of the motel, taking up close, convenient parking spaces. They need to make a change so the tractor trailers and anyone who has a trailer parks in the back lot.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Convienent location vlean property, great breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Angelique Hayes

Travelled with partner
Liked: Amenities
Very clean and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only disappointment was how far I had to walk to get an area for the dog to do his business. Since I arrived when it was dark it was another dog owner who told me where to go. It was a lovely area just far from the facility.
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Sofa was comfortable but had some stains
Stayed 1 night in Feb 2024

10/10 Excellent

Yvon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility
Stayed 1 night in Feb 2024

8/10 Good

Shawn

Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Leekeisha

Stayed 1 night in Feb 2024

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay bed was comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was so easy Front desk clerk had a great personality Will definitely stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

patricia

Disliked: Staff & service
Just okay!
Stayed 1 night in Feb 2024

10/10 Excellent

william

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always come here on my travels to and from ny. Staff is great,polite and courteous
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was excellent, SUPER friendly. Room wasn't the cleanest, but you get what you pay for. Lot has cameras.
Stayed 1 night in Feb 2024

6/10 Okay

charles

Travelled with pets, Travelled with partner
The sheets had stains on them. Couch had all of stains
Stayed 1 night in Feb 2024

8/10 Good

Dot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agent at front desk was efficient and friendly. Room clean. Bathroom shower could use updating. Pet relief area is large but is the back of the property and across a parking lot. That’s not a huge deal except for those trips at night
Stayed 1 night in Jan 2024

10/10 Excellent

cheryl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Close to many restaurants. Pet friendly, yet very clean and no odors.
Stayed 1 night in Jan 2024

6/10 Okay

Linda

Liked: Cleanliness
Comfortable room.
Stayed 1 night in Jan 2024

10/10 Excellent

JOANN

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overnight stay was pleasant - Brian at check in was very nice, hot coffee and cookies available . I would come back, rooms were clean
Stayed 1 night in Jan 2024

2/10 Terrible

THOMAS

Stayed 1 night in Jan 2024

6/10 Okay

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value for an overnight stay. There were passing trains that whistled loudly several times during the night waking us up. That is the biggest issue that I had.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and fast Check in and I can bring my dog
Stayed 1 night in Jan 2024

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024