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Reviews of Econo Lodge

2 out of 5
Econo Lodge
1916 W Lucas St, Florence, SC

Reviews

6.0
Rating 10 - Excellent. 129 out of 905 reviews" "
Rating 8 - Good. 209 out of 905 reviews" "
Rating 6 - Okay. 234 out of 905 reviews" "
Rating 4 - Poor. 145 out of 905 reviews" "
Rating 2 - Terrible. 188 out of 905 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I've stayed at this location many times and have been pleased with what I got for the price, but this last time the carpet was dirty, and the tub was awful it was stained and just dirty, the linens seemed clean, and the door locked so for the money I guess it was okay.
Stayed 2 nights in Nov 2023

2/10 Terrible

Kathi

Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Wouldn’t book this again.
When I checked in the front desk staff room was super nice. I verified that I was a first floor room that was handicap accessible. He confirmed that for me. That was not the case, our room was nowhere near a handicap ramp or parking spot and the room was not accessible. My daughter could not even get into the door of the bathroom in her wheelchair. Very disappointing but as it was after 9pm we just dealt with it. Light fixture in room had rust all over the base and the tv had no signal so we couldn’t watch tv. The tub was gross and they had a slimy mat laid down in the bottom of it.
Stayed 1 night in Nov 2023

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not happy do better
When I first checked in I was sent to a room that was already occupied, man at the front desk was very upset over it cause I was the 3rd or fourth person it had happened to that night due to someone else not doing what they was suppose to. On my second day there I had housekeeping keep knocking on my door after I had already told them they wasn’t needed I finally had to tell him to go away. Room wasn’t clean like it should have been this is the second time I have had issues here.
Stayed 3 nights in Oct 2023

4/10 Poor

Roy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and run down. Cigarette burns on the bed spread and mud on the floor.
Stayed 1 night in Sep 2023

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. Beds were comfortable. The room was full of roaches, however
Stayed 1 night in Sep 2023

2/10 Terrible

kris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was horrible. Very dirty, cigarette burns all over the sink and tub. The room smelled like sewage and there was vomit on the curtains. People were also in the stairwell doing drugs. Left and got a refund.
Stayed 1 night in Sep 2023

2/10 Terrible

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a king room but was given 2 double beds. The carpet was very dirty and the room smelled very bad. I will never stay there. We went to another hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Angela

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Cable sucked, bathroom door was old and flimsy, was suppose to be handicap room and we had to ask for chair, blow dryer was messed up and broken off into the wall! Knocking at 10 asking us to leave when check out was at 11. Card didn’t work everyday, had to go to the office to get reprogrammed
Stayed 2 nights in Sep 2023

6/10 Okay

Cicila

Business traveller
Disliked: Cleanliness, staff & service, amenities
Where should I start first thing I stayed at econo for at least three weeks they cleaned my room once twice I put trash outside of my room for them to empty it they never did my trash stayed outside for at least two days next thing is I had my do not 🚫 disturb sign on my door and they came banging on my door at 9:00am . That had me extremely angry..last but not leasr I got up to use the bathroom at maybe 4:00am now I'm terrified of spiders.i came out the bathroom to be greeted by a brown recluse and I'm not talking about a small one ..I locked myself in the bathroom scared for about 30 mins I came back out the spider was still there so I grabbed my cell phone and called the office ...the guy told me he was not coming to kill this spider I expressed how afraid and terrified I was of spiders again he said to me he wasn't coming by this time I ran outside at 4am half dressed..and waited to see if I can find anyone to come get this spider out of my room finally I saw a male guest and I explained to him I'm afraid so a freaked guest that I do not know and have never met really I had to let a stranger into my room to kill this spider now remind you I've paid right at maybe 1,500 or more to stay here
Stayed 4 nights in Jul 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

4/10 Poor

Carlton

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn't feel unsafe but when I stepped out my room I had to face people begging for money. I checked for bed bugs but still got bitten. Still dealing with a swollen arm from it. The staff was really nice though. Even though they were I won't be back.
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Wouldn't stay again
Booked a smoking room, was told when i checked in there were no smoking rooms left. Room was adequate looking, smelled bad though. Mini fridge radiated so much heat I was nervous it may catch on fire. Toilet ran the entire time. Beds were rock hard and room had a lot of moisture in it.
Stayed 1 night in Jul 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

10/10 Excellent

PAWEL, HARRIMAN

Stayed 1 night in Jul 2023

10/10 Excellent

Brittany

Stayed 1 night in Jul 2023

8/10 Good

Gwynista

Stayed 1 night in Jul 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

10/10 Excellent

Brittany

Stayed 1 night in Jul 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Needs pool open
Stayed 1 night in Jul 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the pool was open 😔
Stayed 1 night in Jul 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

6/10 Okay

Derrick

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bs hotel
We stayed multiple nights and changed rooms every night. All rooms were had mold and mildew in the bathrooms. Beds were great for comfort and we did sleep well. The lady up front made us leave after three days because she said someone called and said that we had stole something from Walmart and the cops came out. We never left the room nor saw any cops and we are here from out of town with out our car.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty, dead roaches on the floor.
Stayed 1 night in Jun 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued custmer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

2/10 Terrible

david

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms was terrible
Stayed 1 night in Jun 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Thomas on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest We hope for an opportunity to properly host you in the future. Sincerely, Levon ThomasAsst.ManagerEcono Lodge8436654558

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad!
Stayed 1 night in May 2023

10/10 Excellent

Gliceria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We slept very comfortably because the room is clean and spacious. Location is quiet and safe. Very good price too.
Stayed 1 night in May 2023

6/10 Okay

Hannah

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall the hotel wasn’t too bad, I wish our room was a little cleaner.
Stayed 2 nights in May 2023

6/10 Okay

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First room was horrible smelled like weed, git new room wasn’t bad then keys stopped working
Stayed 2 nights in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room I stayed in was clean but also in desperate need of maintenance. The toilet paper holder was falling off the wall and there was evidence of an electrical fire in an outlet near the air conditioner that was apparently never cleaned up.
Stayed 2 nights in May 2023

4/10 Poor

Michael

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would never stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff
Stayed 2 nights in May 2023

2/10 Terrible

Myron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had bugs and faulty lock equipment
Stayed 1 night in Apr 2023

2/10 Terrible

Robert, Brooklyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and children left because someone continually tried to open the door to their room and the lock did not work well. Thank God for the chain on the door! I want a refund. This is outrageous!
Stayed 1 night in Apr 2023

2/10 Terrible

Ivan

Disliked: Cleanliness, property conditions & facilities
Old, dirty, sheets with holes, musty… pretty bad
Stayed 1 night in Apr 2023

2/10 Terrible

Raymond

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good hotel!!
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was dirty and employees rude
Employee at check in was very rude. Didn’t even really verify my information at check in either. Buildings have no security, anyone could walk right into them as they require no kind of scan in with your card. The room was filthy. There were no towels in the room, there was trash on the floor, and hair all over the beds. When we left in the morning there was literally someone sleeping in the hallway of the building.
Stayed 1 night in Mar 2023

6/10 Okay

eugene

Stayed 1 night in Apr 2023

2/10 Terrible

Jodi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay here.
Do NOT stay here. This was a dangerous situation. Very sketchy characters with their room doors wide open. My room didn’t have electric on the front half. It was really gross inside. I actually felt like I was in danger and if bandit had my dogs with me, would have 100% left and found a suitable room.
Stayed 1 night in Apr 2023

2/10 Terrible

Kori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
Rooms are very very dated. every other hotel in the area was sold out. This was the last resort. 11pm after 14 hr drive. No lobby, only a window in the vestibule to check in where 10 people ahead of me lined up outside to check in- because the rooms were being cleaned. Over booked rooms, and reservation was no guarantee we got a room. We did get in, slept for 6 hours and back on the road. Use this hotel as a last resort choice. Despite the room condition, and wait to get the room, the staff was friendly and doing the best they could with what they had.
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay of necessity
The hotel was dirty and poorly maintained.
Stayed 1 night in Apr 2023

8/10 Good

Diana

Travelled with partner
Liked: Staff & service
The girl at the desk was very helpful but the TV didn’t work correctly, there was no phone in the room, there was only one towel and the coffee maker was missing parts. The bed was comfortable.
Stayed 1 night in Mar 2023

4/10 Poor

Daniel

Stayed 2 nights in Mar 2023

8/10 Good

PETER, Maplewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old worn but classic motel and everything worked in the room. the front desk night attendant quickly got me the fresh missing bath towels as soon as I asked. Plenty of ice in the machine to get me off on my way early next morning. This motel has all I needed for an overnight stop.
Stayed 1 night in Mar 2023

6/10 Okay

Tammey

Liked: Cleanliness, property conditions & facilities
Basically a nice place. Check-in was veryslowbut I arrived during shift change so had to wait. Room was clean but there was some sort of non working fixture in the ceiling that wad taped in with some brown on the ceiling. Room could have used more light.
Stayed 1 night in Mar 2023

8/10 Good

Jason

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok
Not horrendous. Could definitely be cleaner. Ok for a quick stop for a couple hours of shuteye on your way through. Good price and the bed was comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

michael

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Just traveling through so it was great for that. Price was great didn’t charge for my dog. Would stay there again
Stayed 1 night in Mar 2023

4/10 Poor

Tyreasa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like u only get 2 wash rags for 4 people in the room
Stayed 2 nights in Mar 2023

6/10 Okay

LaShanda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023