Deluxe Suite, 1 King Bed, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Florence Express Inn

2.5 out of 5
Florence Express Inn
3024 TV Road, Florence, SC

Reviews

6.0
Rating 10 - Excellent. 53 out of 266 reviews" "
Rating 8 - Good. 58 out of 266 reviews" "
Rating 6 - Okay. 40 out of 266 reviews" "
Rating 4 - Poor. 43 out of 266 reviews" "
Rating 2 - Terrible. 72 out of 266 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

vasil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Stayed 1 night in Dec 2023

2/10 Terrible

Drew

Disliked: Cleanliness, property conditions & facilities
There was a person already in my room when I arrived. So thought it was no big deal, but that I just received the wrong room key. When I went back to the front desk to notify the staff, they told me lets walk to the room together and check it out. As we returned to the room the person who was in there was gone, but was very easily noticeable that the sheets and towels were just used, the room was just 'freshly' smoked in and, bathroom had hair on it and bugs crawling out of the drain and the staff member said it looks clean to me and asked me if I was high on drugs and that I was just being paranoid. Wasn't very happy with my stay.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money
Stayed 6 nights in Nov 2023

8/10 Good

Garry

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice convenient close to highway, truck stop
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service
A great value and really friendly staff. The property is under renovation and will be even better when that is complete. Not fancy, but practical.
Stayed 1 night in Sep 2023

4/10 Poor

Marcia Ver

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Sep 2023

6/10 Okay

Cara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were fleas in the bed. We woke up and saw a roach on the dresser. It smelled of urine right outside our room door. I was woken up in the middle of the night to someone yelling obscenities and banging. Never again.

4/10 Poor

Herminia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was a pungent smell of smoke from cigarettes in the 3 rooms we saw. When we got back home, some of our clothes still had that smell.
Stayed 1 night in Aug 2023

2/10 Terrible

Alphonso E

Disliked: Cleanliness, staff & service, property conditions & facilities
Be prepared to kill roaches It has a bar in the hotel This contributes to the atmosphere Not suitable for kids
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Friendly staff Clean room
Stayed 1 night in Aug 2023

4/10 Poor

michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It had a Bar & Grill on property, that was good. Bad was that our room was dark because only one of three lamps had a light bulb and towels were like old rags.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

2/10 Terrible

Martina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
that hotel looks like a homeless people's hostel
Stayed 1 night in Jul 2023

4/10 Poor

Marilyn

Business traveller
Disliked: Cleanliness, staff & service
Place is a dump
Stayed 1 night in Jun 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Absolutely smelly, dirty, and roach infested
Stayed 1 night in Jun 2023

10/10 Excellent

Cecilia Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
I had a goodnight sleep which I needed to drive 7 more hours. The room was clean and had a good hot shower.
Stayed 1 night in Jun 2023

4/10 Poor

HONG

Travelled with family
Liked: Staff & service
staff were friendly, but the room smells so strong though I reserved a non smoking room, the room were clean but I killed 4bugs including a roach, people outside talking loud in the midnight that made my daughter difficult to fall into sleep
Stayed 1 night in May 2023

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was a mess, not clean. The room was nasty.
Stayed 2 nights in May 2023

10/10 Excellent

JOHN, Charleston

Stayed 1 night in Jun 2023

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The servers was really good. but Kind noisy.
Stayed 1 night in May 2023

2/10 Terrible

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Listen please take these people off your selection list please!! We had the night from hell!! They have roaches really bad!! Only reason I didnt leave my children went to sleep on top of the sheets. Waiting for the supposed maintenance man to bring spray! When he final got there apparently he went straight to the party that was being held!! The sign at the front tells it all! No refunds under any circumstances. We came for a church function in town by time we got back the roaches had a field day 10ish with 3 children! A hot mess!! I truly wanted to leave... the closet store gave me a bottle I had to fight roaches while my kids slept on top of the bedding they calmed down when sprayed but I shouldn't have had to do so...with a whole bar and grill!! Should be called roach hotel!! They come out hard at night! Left the lights on so we could make it till morning without roaches crawling on us...this makes you all look bad...
Stayed 1 night in Apr 2023

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

James

Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
No coffee in room even after i asked for it never show up, lot dirty, nothing in morning ie coffee, oj, bread, donuts nothing
Stayed 3 nights in Apr 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Ryan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap hotel. Don’t expect much here.
Stayed 1 night in Feb 2023

2/10 Terrible

Annie

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
I got bitten by bedbugs, and some of my luggage was stolen. I will never stay there again.
Stayed 7 nights in Jan 2023

6/10 Okay

Rhett B

Stayed 4 nights in Jan 2023

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wall to wall carpeting and coffee machine!
Stayed 1 night in Dec 2022

4/10 Poor

Kai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible place
we required a non smoking room, but the room heavily reeked of smoke, very dirty, a lot cockroachs roamed around when the lights off. this is a terrible place. don't go.
Stayed 1 night in Nov 2022

10/10 Excellent

MALLORI

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I I like that it is Cheap
Stayed 1 night in Nov 2022

10/10 Excellent

MALLORI

Stayed 1 night in Nov 2022

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches
Cockroaches. Nasty cockroaches. Nice and personable front desk clerk. Attached bar/nightclub was loud at entrance but no problem from room. Clean appearance at first. But turn on the bathroom light, and nasty cockroaches scattered. Would have stayed another night but for that.
Stayed 1 night in Oct 2022

8/10 Good

Robson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheiro forte nos quartos
Stayed 6 nights in Oct 2022

10/10 Excellent

Arica

Stayed 1 night in Sep 2022

2/10 Terrible

Juan, Cornelius

Business traveller
Disliked: Cleanliness, property conditions & facilities
rooms has bed bugs
Stayed 1 night in Sep 2022

8/10 Good

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It's out of town and quiet
Stayed 18 nights in Aug 2022

8/10 Good

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
Common areas seemed dirty with garbage, glass and paper around and roaches in bathroom and around wet areas. Staff were exceptional and pleasant. Baseboard in room bent down like it had been pulled back. Refrigerator was not defrosted after prior occupants use and the buildup was discolored. The toilet did not flush properly.
Stayed 1 night in Aug 2022

4/10 Poor

Anthony

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room heavily reeked of smoke even though it was a non smoking room, manager Lisa was very apologetic and did everything she could to remedy situation, but could not rest well in room. Bed linens were stained also and towels were also stained
Stayed 1 night in Aug 2022

8/10 Good

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of town and quiet but convenient for commute
Stayed 28 nights in Jul 2022

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2022

8/10 Good

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a quiet area and near the freeway for easy commute
Stayed 2 nights in Jul 2022

8/10 Good

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a quiet area away from the city
Stayed 5 nights in Jun 2022

8/10 Good

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfy beds, clean.
Stayed 5 nights in Jun 2022

8/10 Good

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and away from the city
Stayed 5 nights in Jun 2022

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is hell
Some one was murdered in the room next to me..this place should be burned to the ground .
Stayed 3 nights in Jun 2022

8/10 Good

Mccleod

Business traveller
Liked: Amenities, property conditions & facilities
I would stay there again
Stayed 1 night in Jun 2022