Exterior

Reviews of GuestHouse Eugene Springfield

2 out of 5
GuestHouse Eugene Springfield
3350 Gateway St, Springfield, OR

Reviews

6.0
Rating 10 - Excellent. 141 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 203 out of 1002 reviews" "
Rating 4 - Poor. 196 out of 1002 reviews" "
Rating 2 - Terrible. 213 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very nasty in the halls, looks like a hang out spot for party goers and the night staff at night. Too many people out in parking area hanging out. Rooms need better cleaning.
Response from Guest Relations on 9 Dec 2022
Dear Michelle,Thank you for alerting us to your experience. Had we known that you were not pleased with aspects of your stay, our team would have been happy to address these matters right away. Rest assured, we are looking into your comments, and we hope to deliver a relaxing experience the next time you're in town.

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
front desk very friendly and helpful but property was getting ready to close and was in disrepair. Dirty, and appeared that it had some long-term renters. Also appeared homeless people were using the parking lot and stair wells. Shouldn't be on Expedia.
Stayed 1 night in Nov 2022
Response from Guest Relations on 27 Nov 2022
Dear David,Though we are pleased to hear that you enjoyed our friendly, dedicated staff, we regret that other aspects of your stay fell below your expectations. Your experience is not one that we're proud to read about, as we know we're capable of much better. However, thank you for letting us know what was not to your satisfaction during your visit, as this will allow our team to reflect and improve in the areas that matter most to you. In the future, we hope you consider returning and giving us another chance to change your perceptions.

4/10 Poor

Jesse

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the property we considered it what you would call a bait and switch. What it looks like in the picture is not at all what it looks like when you arrive. The location is dirty and filled with people who are obviously living in the rooms rather than short term stay vacationers. There are broken down vehicles in the parking lot and garbage everywhere. The worst part is the U-Haul truck that is literally stuck in the front entrance because it hit one of the support beams for the lobby entrance cover and, from what the front desk told us, has been there for a month! We were not able to check in because we were a little early and lucky we were because we decided to look for another place to stay. We found a different hotel and decided it would be better to share a room than stay in separate rooms at this location.
Stayed 1 night in Nov 2022
Response from Guest Relations on 18 Nov 2022
Dear James,We're sorry to hear that you didn't have a great time with us, and we apologize for any disappointment in the upkeep of our accommodations. This is never our intention, and we'll be sure to keep all your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll consider coming back to stay with us again later down the road.

4/10 Poor

JOSEPH, Eagan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked like it was built in the '70's and hasn't been updated. Woke up to a homeless guy in the hallway right next to my room. Duck's home football game weekend so the rates were incredibly over-priced. I would drive to Portland before I would stay here again.
Stayed 1 night in Oct 2022
Response from Guest Relations on 16 Nov 2022
Dear Joseph,We're sorry to hear that you didn't enjoy your time with us, and we apologize for any lack of upkeep during your stay.

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They need to close for remodeling already
We ended up requesting a refund. There was rat droppings in the bathroom and main room. Nope- not staying there. The women working are super nice and very apologetic. It isn’t their fault. Most of the rooms are occupied by long term tenants and the vibe of the hotel is a bit sketchy. The hotel is closing for remondeling in December so they’ve let the place go. They need to close already. Don’t stay there!!!
Stayed 2 nights in Oct 2022
Response from Laura front desk on 25 Oct 2022
Thank you for your feedback. We looked into your complaint about finding rat droppings in your room and the only thing we found was bird seed but no rat droppings. We are pleased to know that your interaction with our staff was a pleasant experience.

2/10 Terrible

Jean Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility was in exceptionally poor condition, our room assignment was smelly (Smoke) and the furnishings were dank and gross. It appeared that there was an on-going renovation but overall, the space was unacceptable. We only stayed one of our two scheduled nights.
Stayed 2 nights in Oct 2022
Response from Laura front desk on 25 Oct 2022
Thank you for your feedback. Yes the property is in poor condition and it is scheduled for demo at the end of the year. The hotel is understaffed and under budget so we employees do what we can with what we have to work with.

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you can, stay somewhere else. Very sketchy. Room was filthy. All the security locks on the inside of the door had been ripped off the wall. Parking lot filled with excrement and debris.
Stayed 1 night in Oct 2022
Response from Laura front desk on 25 Oct 2022
Thank you for your feedback. We will be addressing these issues immediately. Sorry you were not happy with your stay.

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here.
Dirty, broken down hotel. Pool obviously not used for years. Heavy smell of industrial strength disinfectant in hallways and rooms. Filthy carpets. Don’t stay here.
Stayed 1 night in Oct 2022
Response from John on 25 Oct 2022
The Hotel is old and not broken down. the pool is seasonal and was still operational but closed for the season. Thank You For your feedback.Johnathan, Asst. Manager

2/10 Terrible

ralph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is being demolished by the owner, and is in an advanced state of disrepair. We did not stay and the kind staff folks gave us a full refund. The large entrance awning is being held up by a uhaul truck because it has collapsed, and we were told by staff no maintenance is being done any longer. The owner is still listing this as it was when it was a well maintained facility, and it's a complete misrepresentation of the true nature of the property
Stayed 1 night in Oct 2022
Response from John on 25 Oct 2022
Thank You for your Feedback, However we are still doing maintenance and yes the awning has been hit by a U-Haul that was driven by a guest. The Hotel is closing at the end of the month.Johnathan, Manager

2/10 Terrible

Kristi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. This place is scary. It is filthy, unsafe, noisy, and should be condemned.
Stayed 1 night in Oct 2022
Response from John on 25 Oct 2022
Thank you for the feedback, However we are not sure what is meant by Scary. the building is old and in need of repair and updates. the place is safe and the place is closing at the end of the year.Johnathan, Manager

2/10 Terrible

Erin

Stayed 2 nights in Oct 2022
Response from John on 25 Oct 2022
Thank you for taking the time to give us a Rating.Johnathan, Manager

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities
After arriving we chose not to stay there. A U-Haul truck had run into the office overhang so I had to enter from the side hallway. Apparently there are people living in the rooms monthly… and the room was dirty
Stayed 1 night in Oct 2022
Response from John on 24 Oct 2022
We're sorry that you had a bad experience when you arrived at our property. We do have some long term guests during the Covid-19 Pandemic. We are currently shutting down at the end of the year as it is. Thank you for your feedback.Johnathan, Manager

4/10 Poor

George

Stayed 3 nights in Oct 2022

2/10 Terrible

Roger

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, we could not use lobby entrance because a uhaul had crashed into the overhead portico and yellow tape surrounded the front entrance. The inside and outside doors did not close properly. There were many transient individuals loitering everywhere. We were told by front desk that the property was being demolished in 3 months leading me to believe this property was likely a temporary homeless shelter. The description on Expedia website was nothing like what we expected or experienced. We have never felt so unsafe at a property booked through Expedia in all our lives.
Stayed 1 night in Oct 2022
Response from John on 14 Oct 2022
We're sorry that you felt unsafe. Yes the property is closing at the end of the year but not a temporary homeless camp. Just because guests are seen outside doesn't make them homeless or transients. Guests go out to smoke and sometimes get fresh air. Property is safe like any other Hotel/Motel in the area. We do not discriminant or profile anyone. Thank you for your feedback. Johnathan, Manager

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
Garbage every where, 10 min of running water to get any hot water to my room, TV was unwatchable (bad cable connection) and I had to clean the room AC unit so I could breathe. I do not recommend this place to anyone, not even the homeless.
Stayed 4 nights in Oct 2022
Response from John on 10 Oct 2022
We're sorry that you had a bad stay, However did you report anything to the front desk so that we could assist you to fix these Issue. Thank You for your feedback.Johnathan, Asst. Manager

2/10 Terrible

Hyunja

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hallway was really dirty bad smells and no clean microwave in the room etc...
Stayed 1 night in Oct 2022
Response from John on 8 Oct 2022
We're sorry that your stay was not up to your standards. We appreciate your feedback and we are working on these Issues that you stated. Johnathan, Manager

2/10 Terrible

Eric

Stayed 2 nights in Sep 2022
Response from John on 9 Oct 2022
Thank You for your rating.Johnathan, Manager

2/10 Terrible

Brandi

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
This place is a DUMP! My family and I were given a room that smelled like marijuana, dog droppings, urine/cigarettes. After changing rooms, multiple times, we finally settled on the 3rd one. The smell of dog droppings and urine in the hallways made me nauseous. It was dirty, inside and out. People were hanging outside by the entrance to our rooms, which made me feel unsafe. We never got ANY room service AT ALL! The only good I can say about this place is that the staff were very nice. Whoever owns this property needs to give a TOTAL revamp, inside and out! If I had not prepaid for this, I would have left and paid double, even triple to stay at another place.
Stayed 5 nights in Sep 2022
Response from John on 7 Oct 2022
We're sorry that you had a bad stay while staying at our property. We are currently in our last year in business and are shutting down at the end of the year. The owner isn't putting any more effort into fixing the Hotel up and that is why we are one of the cheapest properties to rent from. Thank You for your feedbackJohnathan, Manager

2/10 Terrible

David, Tualatin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy room, exposed wiring, garbage in the hall. Person in front of us at check in was reporting break in and theft, person behind us said someone else was sleeping in their room. Door next door appeared to have been kicked in. We couldn't stay after seeing room and condition of property.
Stayed 1 night in Oct 2022
Response from John on 4 Oct 2022
We dealt with the part of this Issue that was true. Some of this in the review never was reported.Johnathan, Manager

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay Here
I would not recommend this hotel. The room was huge, but the main lamp did not work and I literally had to screw the lightbulb in and out to get it on and off. There was dog vomit in the hallway for the entire week I was there. Part of the hotel is residential and that area was a little scary. Although I requested a 1st floor room a month before my trip, because I was having surgery. Unfortunately, my request was denied and I was on the 2nd floor with no elevator. This meant I was in pain all week. In addition, there was supposed to be a shuttle from the airport. I supplied all of the information, but no one showed up. They were supposed to have a pool, but it was green and non-functioning. It was adult only, but I believe it would be illegal to allow children there. If I hadn't prepaid for this visit, I would have changed hotels immediately.
Stayed 6 nights in Sep 2022
Response from John on 4 Oct 2022
We're Sorry that you had a bad stay, However Was any of these Issues reported to the front desk so that we could of resolved it. The pool is seasonal so It is closed. We do have an airport shuttle but it is a 25 Dollar Fee and we would have to schedule the pickup.Johnathan, Manager

4/10 Poor

pam

Disliked: Cleanliness, property conditions & facilities
Filthy!! Had to wipe coffee and crumbs off table…floor not vacuumed. Lots of people working, it seemed, but mostly playing grab ass.
Stayed 1 night in Oct 2022
Response from John on 4 Oct 2022
We're sorry that you had a bad stay, However we are not that kind of Hotel that you Described. If they are working than they cannot do the other. Thank You for your feedback.Johnathan, Manager

4/10 Poor

Jonathan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was run down and smelly. The staff was no where to be found one time and sleeping on a couch another time I needed assistance.
Stayed 1 night in Oct 2022
Response from John on 3 Oct 2022
We Apologize for what you experienced during your stay. We just lost some of our staff. Thank you for your feedback.Johnathan, Management

2/10 Terrible

Scott

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks!!!
Hotel Sketch. Don’t bother. Horrible in so many ways!
Stayed 1 night in Oct 2022
Response from John on 3 Oct 2022
Not sure what you mean. Thank you for your input.Johnathan, Manager

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty property broken down cars Horrible
Stayed 3 nights in Sep 2022
Response from John on 30 Sept 2022
No sure what you mean by broken down cars. All cars on property runs. If a car was broken down they get notices to remove the vehicle from the property or have it towed.Johnathan, Asst. Manager

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not as described and very poor quality. The hotel was being used as an apartment complex for homeless and ;people were doing drugs in the halls
Stayed 1 night in Sep 2022
Response from General manager on 26 Sept 2022
We are sorry to hear of your experience. I have shared your experience With my security and he is looking into the people in the halls. We do not approve of these activities and would like to make sure they don’t come back. We have round the clock security and he doesn’t recall seeing anyone. We hope you give us another chance in the future.

2/10 Terrible

Robert

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Showed up with a reservation made through Expedia, following an 8 hour drive. Was it informed that there were no rooms available for me despite the reservation. When I asked how this could happen the front desk could not explain. When I asked what they were going to do to help me find loving or make it up, They suggested checking with Hotel 6. Additionally, the property looked like it was a shambles, not clean or appropriately staffed. I would not return here.
Stayed 1 night in Sep 2022
Response from Alana - Front Desk Agent on 6 Oct 2022
I'm very sorry for the unforeseen events that occurred and about your reservation.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reminded me of the old, rundown Motel 6 franchise before they stepped up their game, but worse. False advertising for breakfast and airport shuttle PLUS made me miss my flight!! I lost out on time, wages!!
Stayed 1 night in Sep 2022
Response from Johnathan on 3 Oct 2022
Not sure what you are saying. We do have a Airport Shuttle so not sure how you missed your flight. We also haven't had breakfast since the pandemic do to the Hotel closing at the end of the year.Johnathan, Manager

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Racist employees and very dirty
A real terrible place. If you’re looking for illegal activity, drug use, dirty rooms that smell of death and racist employees this place is for you! I was called a beaner. I have included a picture of the manager who witnessed me being called several racist slurs and did nothing.
Stayed 1 night in Sep 2022
Response from Johnathan on 3 Oct 2022
We're sorry that you had a bad experience during your stay at our property, However we do not tolerate Racism of any kind. I do not see a picture. We have recently changed management and we do not allow drug activity or any Illegal activity on this property.Johnathan, Manager

6/10 Okay

Elizabeth

Travelled with group
Motel BYU game
Carpets were dirty and customer serbice was good but were not dressed for working
Stayed 1 night in Sep 2022
Response from Alana - Front Desk Agent on 21 Sept 2022
Thank you for your feedback.

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I can say positive was the location, for my needs. Property was not maintained. Website claimed to have continental breakfast, didn't even offer coffee.
Stayed 1 night in Sep 2022
Response from Alana - Front Desk Agent on 21 Sept 2022
Unfortunately, we cannot control what is advertised on these third party websites. We have asked time and time again to get certain amenities removed, but as you can see, no luck. As for coffee, we do supply coffee makers and coffee in the guests rooms.. Thank you for your feedback.

2/10 Terrible

Ashley

Stayed 1 night in Sep 2022
Response from Alana - Front Desk Agent on 21 Sept 2022
Thank you for your feedback.

4/10 Poor

Bernie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place was probably 3star in 1970 but the lack of any maintenance in the last 52 years has not done it any good. The staff was friendly enough, however, the experience started going downhill as we approached the entrance door to our area. The door functioned, but the top hinge was at least a full inch away from the wall. Opening it, revealed a very run down entrance way. We had a non-smoking room, but it was probably smoked in for 49 years, then painted over. There was some sort of scent applied to attempt to mask it, but it just made the smell of stale smoke even worse. Then, my wife went to use the bathroom and freaked out because the toilet rocked. Upon inspection, it didn't leak, but there was about an inch of caulk around the base, I suspect used to try and stabilize it on a floor that is so uneven. The wifi was pretty much non-existent. We got a faint intermittent signal but gave up. Luckily we didn't need it and used the wifi at the McDonalds across the street the next morning. We arrived late and I didn't expect much because we decided to cheap out so I didn't make a fuss. Oddly enough, the bed was comfortable and clean which is all that we asked for. The shower worked and towels were clean so that is a good thing.
Stayed 1 night in Sep 2022
Response from Guest Relations on 20 Sept 2022
Dear Bernie,Your voice is important to us, and we appreciate you making it heard. While we're glad our staff made you feel welcome and that you valued your comfy bed and refreshing shower, we are disappointed that our accommodations left much to be desired overall. Thank you for letting us know where we fell short, as this will allow us to reflect and seize all opportunities for improvement. If there is any chance to welcome you back and change your perceptions, we'd be thankful for it.

4/10 Poor

Mary Anne

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
The front desk staff were friendly but the property was in bad shape. The room we were given smelled like dog pee. The carpet had many stains. The stairs and hallway had trash strewn about and strangely enough the light fixture above the stairs had trash tossed in it. The deadbolt wouldn’t lock so we slept as best we could with a chair wedged in front of the door. Needless to say we checked out the next morning as soon as we could.
Stayed 2 nights in Sep 2022
Response from General Manager on 14 Sept 2022
We are sorry to hear of your experience. We are glad our staff was friendly and we will address your concerns immediately.

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Alana - Front Desk Agent on 21 Sept 2022
Thank you for your feedback.

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
Not accurately portrayed on Hotels.com. The place was such a dump that we didn’t stay, drove home for three hours in the middle of the night.
Stayed 1 night in Sep 2022
Response from John on 25 Oct 2022
Sorry that you where unhappy with your stay. We appreciate the feedbackJohnathan, Manager

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Alana - Front Desk Agent on 21 Sept 2022
Thank you for your feedback.

4/10 Poor

D.T. Ldeverick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un satisfied person
The room smells like smoke the hall is dirty the toilet runs the tv remote did not work i had to lift the tv and push the buttons by hand the room phone did not work
Stayed 1 night in Sep 2022
Response from General Manager on 14 Sept 2022
We are sorry to hear about your experience and we will address these concerns immediately. Thank you for your feedback

2/10 Terrible

Scott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They booked more rooms than they had
Stayed 1 night in Sep 2022
Response from John on 25 Oct 2022
We didn't book more rooms than we had the 3rd parties booked the rooms when our system was blocked.Johnathan, Manager

4/10 Poor

Erika

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No good for family with kids.
I would never stay again in that hotel . I’m sorry with my family I choose the place . I regret.
Stayed 1 night in Sep 2022
Response from General Manager on 14 Sept 2022
We are sorry to hear that you did not enjoy your stay. We appreciate your feedback and will address your concerns immediately.

4/10 Poor

Rene

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is in state of disrepair. TV reception was fuzzy. Room had unpleasant odor. Very disappointing.
Stayed 1 night in Sep 2022
Response from John on 6 Sept 2022
Thank You for your feedback. We will look into these Issues that you Experienced.Johnathan, Manager

2/10 Terrible

Carla, Topeka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like anything at this property, except the staff
Stayed 1 night in Sep 2022
Response from John on 6 Sept 2022
Thank you for your feedback.Johnathan, Manager

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!
Awful filthy run down property. Druggies congregated all over the property in the parking lot. Hotel was staffed by residents of the hotel who were just as bad as the rest of the people congregating. Room had stale mell to it and halls smelled of animal urine. If it wasn't such a hassle to check in and find another room for the night we would have right away. This was a last resort!
Stayed 1 night in Aug 2022
Response from Laura front desk manager on 23 Aug 2022
Thank you for your feedback. We are sorry to hear that you were not satisfied with your stay. We are aware of the odor in the hallways we just aren't sure how to get rid of it and since the building is to be torn down at the end of the year the owner isn't wanting to put money into making improvements. As far as the staff goes we will be addressing this immediately.

2/10 Terrible

Cherilyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Cheryl

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property claimed to be smoke-free, however there were people sitting 10-15 feet from the entry doors, so of course the smoke just went straight into the hotel, and the whole hotel reeked of cigarettes. There were cops in the front and back of the hotel when we checked in, not a very safe environment when you have cops cruising the hotel looking for criminal activity? We had to go back to the front desk several times to get our room cards to work And the place was dirty, thete was a cigarette butt on the floor to our room door, for 3 days
Stayed 2 nights in Aug 2022
Response from Laura front desk manager on 23 Aug 2022
Thank you for your feedback. The property is not smoke free it's policy that no one smokes inside the building, if they do there is a 250.00 fine. As far as the police go you should feel more comfortable that they are around and not unsafe. Everywhere at some point or another will have police presence for whatever reason. We are sorry that you were not satisfied with your stay.

2/10 Terrible

Kazzandra

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS. Avoid getting room 157. I can’t speak for the other rooms but for sure can tell you that that one has them. I woke to being bit but several times and had to check out early in the middle of the night.
Stayed 1 night in Aug 2022
Response from Alana - Front Desk Agent on 19 Aug 2022
I'm very sorry you experienced this and will assure you this issue is being taken care of and actions are being made.

2/10 Terrible

Kelly

Stayed 1 night in Aug 2022

6/10 Okay

Anjennette

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022
Response from Alana - Front Desk Agent on 9 Aug 2022
Thank you for your feedback!

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
That our stuff was stolen inside our room. We kept have to get our key to our room rekeyed. Same with the other guest. Had to file police report.
Stayed 2 nights in Jul 2022