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Reviews of Novotel Evry Courcouronnes

4 out of 5
Novotel Evry Courcouronnes
3 Rue de la Mare Neuve, Évry-Courcouronnes, Essonne

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 335 reviews" "
Rating 8 - Good. 151 out of 335 reviews" "
Rating 6 - Okay. 57 out of 335 reviews" "
Rating 4 - Poor. 21 out of 335 reviews" "
Rating 2 - Terrible. 16 out of 335 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Business traveller
Disliked: Amenities
The property is dated, inconveniently located, no vending services, the entire laundry consists of 1 washer and 1 dryer the size that would fit in a two room apartment. The part of the breakfast that is supposed to be hot wasn’t hot on any of the 5 days I was there. I could go on but why bother. If you’re on business or leisure without transportation avoid this place. Although the service people were very nice.
Stayed 5 nights in Feb 2024

10/10 Excellent

Olivia

Stayed 2 nights in Nov 2023

8/10 Good

Ian

Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Stayed 1 night in Aug 2023
Response from Emeline Tamponnet on 25 Aug 2023
Nous vous remercions d’avoir pris le temps de nous faire un retour suite à votre séjour parmi nous. Nous constatons que vous n’ayez pas été entièrement satisfait : de ce fait nous nous tenons à votre disposition si vous souhaitez revenir vers nous afin de nous donner plus de détails, directement par téléphone au 01.69.36.85.01 et de me demander. Bien à vous. Novotel Evry-Courcouronnes

10/10 Excellent

Nuran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my 3rd stayall good
Stayed 2 nights in Mar 2022
Response from Céline Responsable hébergement on 10 Apr 2022
Un grand merci pour cette bonne note, à très bientôt

8/10 Good

Jean-Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Céline Responsable hébergement on 8 Feb 2022
C’est avec plaisir que nous transmettons à nos équipes votre retour très positif. Comme la satisfaction et le bien être de notre clientèle sont un point d’orgue de nos priorités, nous sommes heureux de lire que votre séjour parmi nous a été à la hauteur de vos attentes.

10/10 Excellent

Akim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member are very helpful
Stayed 1 night in Oct 2021

10/10 Excellent

Waqas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Céline Responsable hébergement on 22 Oct 2021
Bonjour, Un grand merci pour votre bon retour, au plaisir de vous revoir bientôt.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Great place to stay
Stayed 1 night in Sep 2021
Response from Céline Responsable hébergement on 3 Oct 2021
Nous sommes enchantés de lire que votre séjour parmi nous vous a ravi. Au plaisir de vous accueillir de nouveau

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Céline Responsable hébergement on 3 Oct 2021
C’est avec plaisir que nous transmettons à nos équipes votre retour très positif. Comme la satisfaction et le bien être de notre clientèle sont un point d’orgue de nos priorités, nous sommes heureux de lire que votre séjour parmi nous a été à la hauteur de vos attentes. A Bientôt !

6/10 Okay

Stéphane

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
my experience
Second stay in this hotel, I was able to experience less efficient service. especially at the restaurant. Considering the price we can expect better
Stayed 1 night in Sep 2020
Response from Reception Team on 30 Oct 2020
Dear Stephane, Thank you for taking the time to rate us and share your thoughts on your stay at the hotel. Being in a particular period, we are subject to compliance with COVID 19 measures which require to review our logistics on the Restaurant and the Bar. We are sorry to read that the service offered was less efficient and with this in mind we are sending your opinion to our hierarchy. Remaining at your disposal,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff. The breakfast was really good.
Stayed 1 night in Feb 2020

10/10 Excellent

ANN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Lai Ho

Liked: Cleanliness, staff & service, room comfort
Hotel stay
The hotel stay was good, location is ok.Cleanliness is ok The only thing is there wasn’t any tooth brush ,slippers in the room .We were not given proper coffee cups ( given only paper cups) However we have request for it then it is given. Mineral bottled water as stated will be given one a day however wasn’t given for quite a number of days. Overall nice surroundings n well designed interior for tourist. TV reception wasn’t good in some channels and many many channels were in French .Should have added more English channels Thank you
Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good house keeping hotel. Recommended to all
Stayed 13 nights in Sep 2019

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stop over spot.
This hotel was quiet and comfortable- it was a stop over point for us after returning from southern France - with easy access to the motorway. It is a very quiet area but there is shopping and a range a range of restaurants nearby and some within walking distance. Check in was simple, rooms were clean and breakfast was good. We enjoyed our stay.
Stayed 1 night in Aug 2019

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Between average and disappointing
I was expecting better standards for a hotel this fat away from Paris. Room size and equipment were OK, but I was very disappointed with the quality of food the the breakfast buffet, and also the few meal choices in the restaurant. Location is quite bad, if you don't have a car or splash the cash in taxis you need to risk your life walking by the road to get to the closest bus station (not to mention Evry town). The staff was very helpful and welcoming, but it does not cover the fact that it is below expectations for a 4* hotel.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
This hotel was under construction at the time, might have been different experience if renovated.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, funky and fun! Great colour scheme for the furnishings, cheerful staff, would stay again.
Stayed 1 night in Jun 2019

10/10 Excellent

Jayabala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Staff were great. Service was good. Nice touch when the kids were given a toy...one our kids had a nose bleed. The staff were very helpful to say not worry about the sheet and towel....
Stayed 2 nights in May 2019

6/10 Okay

Luke

Disliked: Cleanliness, staff & service
Room for improvement
Dated rooms, food was just OK, service was very slow. Strange check in process (they have no reception), overall not great when you consider the cost of the room
Stayed 1 night in May 2019

6/10 Okay

Bartlomiej

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly lady on the desk when we checked in; couldn’t have been more helpful. Food in restaurant was good and staff friendly. Biggest flatscreen in room I’ve ever seen. Brilliant for films!
Stayed 1 night in Oct 2018
Response from Reception Team on 26 Oct 2018
Dear Paul, Thank you very much for your very positive feedback! We are delighted to read you enjoyed our Reception and restaurant staff, food in restaurant and our renovated rooms. Your opinion is valuable in improving our services but also in the motivation of our teams, so be sure we will transmit with pleasure your point of vue to our team! Hoping to see you again soon, Kind regards,

4/10 Poor

Disappointed, York, England

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in need of complete refurbishment
The carpets throughout were stained as was the chair in the room. I booked this hotel as it stated it had air conditioning that was untrue, the control in the room made it clear that the units did not work. The staffing level was appalling, with only 1 staff member available on a Saturday night who was running the dining room, the bar and room service, we had to search her out having waited 15 mins after the restaurant opened, the service was so delayed all components of my meal was stone cooled, however this one member of staff could never offer an appropriate level of service working alone.
Stayed 1 night in Sep 2018
Response from Johann M on 10 Oct 2018
Dear guest, Thank you for the time you spent to write a comment concerning your stay in Novotel Evry. I am sorry that th staff wasn't enough on that date. We had a lot of last minute booking and it wasn't easy to anticipate. Concerning the hotel, renovation started in October. Please accept our apologies. Best regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed with this Novotel
Staff were very over stretched only one lady in the bar and then same lady working on her own in the restaurant, Saturday evening! Waited for ever for service in the bar in the afternoon. Only one person in reception taking care of check in ( bus full of tourists, plus other guests trying to heck in and out, no support for a very busy reception. Having stayed the previous night in another Novotel which was great this was a very disappointing experience.😡
Stayed 1 night in Sep 2018
Response from Johann M on 10 Oct 2018
Dear guest, Thank you for the time you spent to write a comment concerning your stay in Novotel Evry. I am sorry that th staff wasn't enough on that date. We had a lot of last minute booking and it wasn't easy to anticipate. Please accept our apologies. Best regards,

2/10 Terrible

Anthony, South Carolina

Disliked: Cleanliness, staff & service, room comfort
My latest stay here has been horrible because housekeeping didn't clean my room, only putting the blanket back on the bed. I brought this to the attention of reception and he got an attitude with me, telling me that housekeeping did clean the room. Needless to say I checked out a day early and the hotel wanted to charge me a fee. I would not recommend this hotel to American tourists.
Stayed 2 nights in Aug 2018
Response from Johann M on 12 Oct 2018
Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Évry Courcouronnes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Hans, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel when heading south
We have stayed at this hotel several times. The hotel is well located in Southern greater Paris and is ideal when to Southern France
Stayed 1 night in Jul 2018

2/10 Terrible

nahla, uk

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not clean no air conditioning .location is good very small room for family
Stayed 1 night in Jul 2018

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

8/10 Good

Taha

Liked: Staff & service
Decent hotel
Currently in renovation (Apr 2018), so there was some noise due to reconstruction. Nothing too crazy though, they have closed

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel - great staff and food.
The staff were excellent and the food well above what I would have expected for an industrial estate type of hotel. Will definitely stay there again. Best - James.
Stayed 2 nights in Jan 2018
Response from Johann M on 15 Jan 2018
Dear James, Many thanks for your nice comment regarding your stay in Novotel Evry. Hope to welcome you next time. Best regards,

10/10 Excellent

ben, Forida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South side of Ile de France.
Perfect for needing to stay south side of greater Paris area. Not good if you are a tourist wanting to see the Paris sites. For me it was perfect. Efficient, comfortable, quiet and very clean. Witb a great breakfast buffet.
Stayed 1 night in Nov 2017
Response from Johann M on 15 Jan 2018
Dear Ben, Thank you for the nice review of our hotel. I am happy to read that you enjoyed it. See you soon in Novotel Evry. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with this hotel and would definitely stay there again. Staff are very friendly and extremely helpful.
Response from Johann M on 12 Jun 2017
Dear guest, I am very happy to read that you enjoyed your stay in Novotel Evry. Hope to welcome you soon. Kind regards,

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
a good and comfortable but hotel in a hidden area.
the hotel has good comfort level and is in a quiet location. I had to leave at 6 oclock in the morning so could not enjoy the breakfast. in the evening saw an exceptional football game which was a nice compensation. will recommend it to people who are busy in this area or fly from Orly Airport
Response from Johann on 3 May 2017
Dear Michael, Thank you for the nice revew of our hotel. I hope to welcome you in the future. Kind regards, Johann M

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Johann on 3 Apr 2017
Dear Dean, Many thanks to take your time to respond following your stay in our hotel. I am pleased to see that you enjoyed it. See you soon in Novotel Evry. Regards, Johann M

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

10/10 Excellent

DiderNYC, New York City ( Forest Hills)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and cool!
With my 3 yo son, I stayed there over a weekend to attend a wedding in the area. The breakfast is delicious, my son was still asleep from a jet lag they even accomodate a plate of breakfast to take to my room when the little one wakes up. It is located in a quiet area for some good rest...

6/10 Okay

John, Netherlands

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room is what you expect from a novotol. The reception area and hotel bar/restaurant have clearly been updated. Next Rooms should get a refresh.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night
overall good bit far and complicated to get to from train

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about this hotel. The staff was super helpful and nice. Only a 20 min walk to the train station and they have a bus stop very close to the hotel too. The Breakfast was excellent. Room was very clean and nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant friendly Staff
Nice stay, really friendly and helpful staff!

10/10 Excellent

Cathy P, Poway CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
A great alternative to fighting the traffic in Paris. 15 minute walk to the train station. Exceptional staff, very comfortable room, quiet neighborhood, nice restaurants nearby, free parking. Will definitely stay there again.

6/10 Okay

Adamtaylor609

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location for Evry
Nice hotel, idela for buisness trip in the Evry area. Hotel was very busy when I was there but staff still attentive.