All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had a great stay, clean and comfortable rooms. Breakfast was ok, not a particularly large selection. Centrally located with sites and food options very close. Service was quite slow in the bar. Lots of very loud impact noise from room above though when people were walking around.
Ashvin
Stayed 3 nights in Apr 2024
Response from Senami on 15 Apr 2024
Dear Ashvin, thank you for your feedback. We are elated to hear about the positive aspects of your stay. However, we regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Kind regards, Senami
Great personal service by the staff in a hotel literally 5 minutes walk from the City centre
Paul
Stayed 5 nights in Mar 2024
Response from Eli on 3 Apr 2024
Thank you for your great message, Paul,We are so happy to see you enjoyed your stay with us and that you experienced very friendly service from our staff. Looking forward to you coming again! Kind regards,
Very friendly staff.
Very efficient check in and check out.
Good breakfast. Big choice.
Nice pool and sauna.
Great location, easy walk to town.
A very good local Italian restaurant close by hotel.
Jason
Stayed 1 night in Dec 2023
Response from Eli on 22 Dec 2023
Thank you for your nice feedback, Jason,We are so happy to see you enjoyed your stay with us and with our breakfast at the hotel. Looking forward to you coming again! Kind regards,
Dear Aris, Thank you for your review. We aim to surprise our guests with unique designs and a cosy atmosphere, so we regularly review and update our accommodations to ensure these standards are met. I will ask our Facilities team to check this room as a priority. We hope we can welcome you back and please surprise you next time. Kind regards, Olga
Staff really helpful, rooms clean. Breakfast excellent. Good spa facility although were not made aware on booking that pool was out of use 3-6pm Monday to Fri.
Updated furniture in bar/reception area and in the rooms. Excellent customer service as always
Paul
Stayed 3 nights in Oct 2023
Response from Irene on 31 Oct 2023
Dear Paul, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
We are always treated well by the staff and it is in the ideal situation to get to bars/restaurants in the cental area of the city
Paul
Stayed 3 nights in Sep 2023
Response from Eli on 3 Oct 2023
Thank you for your message, Paul,We are delighted you enjoyed your stay, and that you were gratified with the warm welcome from our lovely colleagues. We cannot wait to welcome you back! Kind regards,
I booked a business suite for 4 persons(2 adults and 2 adolescents).
The room space was for 2 persons with a double bed and a sofa bed inside.
I changed for a deluxe suite with an additional cost.
Panagiotis
Stayed 7 nights in Aug 2023
Response from Irene on 13 Sept 2023
Dear Panagiotis, thank you for your review. We are saddened to learn that your stay with us fell short of expectations. Due to security reasons, our rooms for 2 adults and 2 kids come with a sofa bed suitable for the extra guests. We are sorry that this impacted your experience. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly impress you. Kind Regards, Irene
As always treated very well by every member of staff which has made for a relaxing visit
Paul
Stayed 4 nights in Aug 2023
Response from Eli on 30 Aug 2023
Thank you for your nice message, Paul,We are happy that you experienced very friendly service from our staff. We hope that we can provide you with another relaxing experience on your next visit with us. Kind regards,
Lovely Hotel with all the options you could want with attentive staff who are always welcoming.
Hotel is just a short walk to the bars/cafes in the centre of Eindhoven
Paul
Stayed 4 nights in Jul 2023
Response from Marylin on 21 Jul 2023
Dear Paul, thank you for your feedback. I am happy to hear that you loved and enjoyed your stay. I hope you had the opportunity to explore the city while staying with us and look forward to welcome you back. Best regards, Marylin
The hotel was clean, quiet, the staff were all very helpful.
The wifi in the room and throughout the hotel was fine, not complaining but no password seemed to be not secure, just as a comment.
Verified traveller
Stayed 1 night in Mar 2023
Response from MARYLIN on 30 Mar 2023
Thank you for your feedback. I am happy to hear that the overall stay was satisfactory and thank you for your suggestion, will share it with our management team to investigate further. I hope to welcome you back for another amazing stay. Best regards, Marylin
10/10 Excellent
Paul
14 Mar 2023
Liked: Cleanliness
Great customer service as always and food being available in the bar again was a real plus
The staff always give great personal service and i always feel welcomed
Paul
Stayed 4 nights in Oct 2022
Response from Park Plaza Eindhoven on 9 Nov 2022
Dear Paul,Thankyou so much for taking the time to write this review!We're always happy to see your name between the arrivals. We hope to see you again soon.Kind regards,IrisTeam Park Plaza Eindhoven
6/10 Okay
Jenesta
Travelled with family and small children
13 Oct 2022
Location
Jenesta
Stayed 4 nights in Oct 2022
Response from Mimi on 15 Oct 2022
Dear Jenesta, thank you for your feedback. We are sorry the location was not convenient for you on this occasion. Please feel free to have a look at our other Park Plaza hotels in the Netherlands on your next visit, hopefully there will be a property that is more suited for you. Kindest regards, Mimi
6/10 Okay
SIMA
7 Oct 2022
different from what it shows in pictures on website, house keeping services very poor, rood condition not clean, stained carpets, etc
SIMA
Stayed 7 nights in Sep 2022
Response from Solari on 9 Oct 2022
Dear Sima, thank you for taking the time to write a review. I apologise that your room did not meet our cleanness high standards and had a negative impact on your experience. Please rest assured that we will take your feedback into consideration to improve. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari
I'm a gold member on Hotels.com. I should have been offered a free upgrade I wasn't. The room was small, very dark and hot. But the worst part was the woman working in the bar would often go missing for long periods of time. For all three nights I was there. Customers were going into the back room looking for her. When she did come back, she would then have 5 or 6 people to service. Not good service.
Jonathan
Stayed 3 nights in Sep 2022
Response from Mimi on 7 Oct 2022
Dear Jonathan, thank you for your review. I am sorry to hear that free room upgrades for Radisson members were not available on this occasion. Please be informed free room upgrades are subject to availability for our members and we are sorry to hear you felt this way during your stay. Also, we do apologise for the disappointment in our customer service and we wish another member of our team could have assisted you and other guests at the time. Please rest assured we are working diligently to ensure our usual high service levels are consistently maintained moving forward. We hope to see you again. Kind regards, Mimi
The continued good service by very friendly staff who are always attentive
Paul
Stayed 2 nights in Sep 2022
Response from Marylin on 22 Sept 2022
Dear Paul, thank you for sharing your feedback related to your recent stay. It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. We will have great pleasure sharing your feedback with the rest of our team. We are looking forward to welcoming you again for another memorable stay. Kind Regards, Marylin
Staff were very accommodating and maded the visit very relaxing
Paul
Stayed 5 nights in May 2022
Response from Andreea on 16 May 2022
Dear Paul, Thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Andreea
Thank you for your review, Nick. I am truly sorry to see you did not enjoy your stay with us. Your feedback is of the utmost importance to us; should you wish to share any further details please do not hesitate to reach out. We look forward to hearing from you. Kind regards, Elina
Good location. Free swimming pool inside the hotel.
Many parking lots behind the hotel : 18,50 euros per 24h, which is a normal price in comparison with prices in the street.
Unfortunately sauna was closed.
Martyna
Stayed 1 night in Jul 2021
Response from Lucy on 15 Jul 2021
Hello Martyna, thank you for your review. We are happy to see you had a great stay with us! Sorry that the sauna was not available on this occasion. We hope we can welcome you again soon. Warm regards, Lucy
This was my third stay at this hotel. my only comment would be that this time i was given a smaller room than on other visits. Otherwise it was all very well, good hotel, facilities and an excellent location.
AllyB46
Stayed 4 nights in Sep 2020
Response from Elina on 30 Sept 2020
Thank you for your review, AllyB46. We are delighted you are satisfied with our hotel and facilities. Please let us know your preferences prior to your next visit, so we can find you a room that suits all your wishes. Warm regards, Elina
8/10 Good
Hannah
Business traveller
9 Jul 2020
Liked: Cleanliness, staff & service
Fine for work
Hotel is tidy and has a lovely lobby, disapointed the room wasnt as nice but it was clean and comfortable.
My room was very noisy although i was on a trip with some colleagues who did not have the same experience.
Hannah
Stayed 2 nights in Jul 2020
Response from Elina on 10 Jul 2020
Thank you for your feedback, Hannah. We are pleased you loved our lobby, and that you found your room to be clean and comfortable, though I am sorry the room was not fully up to your expectations. We do hope your next experience with us will be as quiet as the one of your colleagues. Warm regards, Elina
Friendly staff and excellent beer and food availability
Paul
Stayed 4 nights in Feb 2020
Response from Federica on 4 Mar 2020
Thanks for the review, Paul. We are glad to read your kind feedback about our team and to hear how much you enjoyed food and drinks as well! We look forward to welcoming you back again.
Take care,
Federica