Garden

Reviews of The Cairn Hotel

3 out of 5
The Cairn Hotel
Blackburn Road, Bathgate, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 278 reviews" "
Rating 8 - Good. 132 out of 278 reviews" "
Rating 6 - Okay. 29 out of 278 reviews" "
Rating 4 - Poor. 10 out of 278 reviews" "
Rating 2 - Terrible. 2 out of 278 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

M LDixon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular customer here
No trouble, always good.
Stayed 1 night in Aug 2023

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired hotel in noisy location
Rooms were tired and dated, albeit clean. Bed was small with hard/uncomfortable mattress. Room very warm with no a/c or fan. Lots of road noise from dual carriageway outside. Water pressure in shower was poor. Breakfast items appeared to be cheap. Staff were friendly and efficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeremy

Stayed 3 nights in Aug 2023

6/10 Okay

Robbie

Liked: Staff & service
Hotel was a bit run down and the facilities in the room were not great. Staff were excellent and helpful. Evening meal was good and plentiful as was breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Peter

Stayed 1 night in Jul 2023

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
The reception was clean and uncluttered. The receptionist was warm and friendly. As a female traveling alone I felt safe, room 1 (Single) looked recently refurbished clean, and bright. Large shower and plenty of hot water. The shower glass and mirrors were well-cleaned and looked cared for. Several families with children were also staying which made me feel more comfortable. I would definitely recommend it.
Stayed 1 night in Jul 2023

10/10 Excellent

Alexandra

Stayed 2 nights in Jun 2023

10/10 Excellent

Steve

Stayed 1 night in Jun 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jun 2023

8/10 Good

Vikki

Liked: Property conditions & facilities, room comfort
No complaints at all
Enjoyed our overnight stay, hotel was ideally located for us visiting Edinburgh & Glasgow, it was clean and comfortable enough for the price paid as was the quality of the food from the hotel restaurant & all staff were all very pleasant. Will stay here again next time we visit that area.
Stayed 1 night in Jun 2023

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Steve

Stayed 1 night in Jun 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Elizabeth j Clayton

Business traveller
Liked: Cleanliness, staff & service, room comfort
Cairn Hotel
Hotel is well located and breakfast was lovely, room was a little dated and general wear and tear in most places could do with a refurb. However staff were very friendly and room was safe, comfortable and clean. Plenty of free parking
Stayed 1 night in May 2023

4/10 Poor

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
an absolutely adorable little hotel. all of the staff were beyond wonderful, kind and helpful. the best hotel we have stayed at on our trip so far. would definitely come back again!
Stayed 2 nights in May 2023

8/10 Good

Bobbi-Louisa

Liked: Cleanliness, property conditions & facilities
Great
Great hotel staff so freindly
Stayed 1 night in Apr 2023

10/10 Excellent

Lynn

Stayed 1 night in Apr 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly, not got an issue with any thing,
Stayed 4 nights in Apr 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Food and staff were excellent. Bathroom is in need of updating bath was damaged and toilet didn't flush very well
Stayed 1 night in Mar 2023

10/10 Excellent

terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Feb 2023

8/10 Good

Angela

Stayed 1 night in Feb 2023

10/10 Excellent

Neil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value
Stayed 1 night in Feb 2023

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIRST CLASS GEM!
We booked this hotel with having a wedding at the VU in Bathgate. I was a bit worried with reviews but so glad I went. Having confused the life out of hotel staff with my initial booking, my fault entirely, all was sorted so professionally. I had some extra requirements for my husband and in-laws, with medical and mobility issues, they were effuciently dealt with and arrangements put in place, plus we were given a run down of what the hotel had done to meet the extra requirments for each room. On arrival, reception were amazing, very professional and gave us ALL the information and run down of what was in place for each room, breakfast times, bar and restaurant times, night porter, etc. The hotel was beautiful. Very clean,organised and well presented. Our room was immaculate with good quality white towels, essential toiletries, shower ovef the bayh, well stocked tea trays. We had a very comforyable king size bed with comfy pillows , duvet and crisp white bedding, I slept well. The room was well maintained. Only one wee criticism was the radiator being off although I could switch it on myself anyway, it doesn't take long to heat up. Breakfas in tbe morning was 7 til 10am and buffet style. No dried up bacon or soggy slop,it was TOP NOTCH! A full range of cereals, tasty sausages, good quality bacon, scrambled egg, you get the picture,toast, jams and marmalades, fresh orage and apple juice, tea and coffee. Its a star of a place and I will definitely be returning.
Stayed 1 night in Feb 2023

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok for one night.
Rooms a bit outdated, old carpets an furniture. Showers more of a dribble but hot. Bed was comfortable an I slept well Breakfast at 7am was a bit late for me as leaving at 6.30. So can’t comment on that.
Stayed 1 night in Feb 2023

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
A good breakfast with plenty of choice, clean and well presented room. Shower lacking water pressure, ease of check in and all in a well presented hotel... Bar well stocked, but the lounge area could do we some settee's/comfortable chairs. very friendly, polite and professional staff throughout
Stayed 1 night in Feb 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. We'll worth staying here.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent food really reasonable quick service. This is our 2nd time staying at this hotel. would definately stay again. Alison and Kenny Munro

8/10 Good

MARSHA

Liked: Cleanliness, staff & service
Friendly staff & good meals at restaurant (reasonably priced with big portion sizes). Daily servicing of room with biscuits and hot chocolate as a nice touch. However, be prepared for that “dingy/musky smell” when you enter…they should definitely open windows or bathroom door more often for better airflow. Overall decent hotel, dated decor but still pleasant.
Stayed 2 nights in Dec 2022

10/10 Excellent

Susan

Stayed 4 nights in Dec 2022

10/10 Excellent

Grzegorz Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

10/10 Excellent

Krzysztof

Stayed 1 night in Dec 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was great
Really good stay at the cairn hotel. Food at night was great and breakfast in the morning was good. Room was in need of updating as old decor. Grey dust noted round the edges of where the hoover hasnt quite picked it up. Shower was warm not hot. But overall good stay and would recommend going back
Stayed 1 night in Oct 2022

6/10 Okay

Joanne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs updating. Lighting in bedroom was insufficient making room feel dingy. No tea and coffee facilities in bedroom. Staff pleasant and friendly .
Stayed 1 night in Oct 2022

10/10 Excellent

Gavin

Stayed 1 night in Oct 2022

10/10 Excellent

Duncan

Stayed 4 nights in Oct 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service
The staff was amazing! Everyone was so friendly and pleasant. They are under renovations, which left the area outside a bit messy. My only complaint would be that the bed was quite uncomfortable. Would stay here again because of the staff.
Stayed 11 nights in Sep 2022

8/10 Good

Mark

Stayed 1 night in Oct 2022

8/10 Good

Sandra

Stayed 1 night in Oct 2022

10/10 Excellent

Baljeet

Stayed 1 night in Oct 2022

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff. Was only there one night but was very comfortable. Would stay there again.
Stayed 1 night in Oct 2022

8/10 Good

Roger

Stayed 1 night in Sep 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Everything about this hotel, was fantastic. The staff where so wonderful, from Hose keeping, bar, lunch, reception and manager. totally excellent. Loved food
Stayed 4 nights in Sep 2022

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Najib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice and clean with a good hearty breakfast!
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good, people are extremely friendly here. A bit far away from the city centre, so a good place for holidays.
Stayed 1 night in Sep 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a short over-night stay, evening reception very welcoming & helpful. Room & bed comfortable, shower not so great, sadly. Breakfast great, staff couldn't be more helpful. Would recommend.
Stayed 1 night in Aug 2022