Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of Holiday Inn Express and Suites Exmore, Eastern Shore, an IHG Hotel

2.5 out of 5
Holiday Inn Express and Suites Exmore, Eastern Shore, an IHG Hotel
3446 Lankford Hwy, Exmore, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 617 reviews" "
Rating 8 - Good. 203 out of 617 reviews" "
Rating 6 - Okay. 77 out of 617 reviews" "
Rating 4 - Poor. 35 out of 617 reviews" "
Rating 2 - Terrible. 22 out of 617 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The area outside of the building is n to very inviting
Stayed 1 night in Mar 2024

6/10 Okay

Shawanna

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness wasn’t up to my standards….. I actually had to purchase cleaning products to clean the bathroom
Stayed 5 nights in Jan 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

8/10 Good

Natella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV charger - destination charging. Hint of smoke in a non-smoking room. Good free breakfast.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property fronts right on hwy 13. Very easy to find, but no highway noise.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

6/10 Okay

Erik

Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for traveller and reasonablr price.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

8/10 Good

Paula

Staff was friendly and the breakfast was good.
Stayed 2 nights in Dec 2023
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Holiday Inn Express & Suites on 28 Feb 2024
Thank you for your feedback!

8/10 Good

Kandy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great services
Stayed 1 night in Dec 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good sausage and gravy breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis, Pine Knoll Shores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & clean facility.
Stayed 1 night in Dec 2023
Response from The Holiday Inn Express & Suites on 5 Dec 2023
Thank you for your response.

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay while traveling the Eastern shore. Some restaurants near by that were good.
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 5 Dec 2023
Thank you for your feedback!

10/10 Excellent

Kim T

Stayed 1 night in Nov 2023

10/10 Excellent

Wendi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my two granddaughters with me & they LOVED the indoor pool, the hours were convenient. The breakfast was really good & the bed was comfortable. The staff was very sweet. It was an extremely pleasant stay.
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 5 Dec 2023
Thank you very much for your feed back!

8/10 Good

Nancy, Kingston

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was the most comfortable hotel we've stayed in. The bed was great, the room was spacious. There was a piece of an old plastic bag in one corner of the room, and the bathroom needed to be dusted.
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 14 Nov 2023
Thank you for your feedback!

8/10 Good

Lina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had terrible breakfast but otherwise it’s a 4 star se it’s good but not excellent I would prefer regular luxury holiday inn or Hampton inn but holiday inn express was also good
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 14 Nov 2023
Thanks for your feedback!

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I would highly recommend this Hotel.
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 14 Nov 2023
Thank you very much for your feedback!

10/10 Excellent

Robert Gaudette

Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 5 Dec 2023
Thank you for your feedback!

8/10 Good

Schnell

Stayed 2 nights in Nov 2023
Response from The Holiday Inn Express & Suites on 5 Dec 2023
Thank you for your feedback!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 14 Nov 2023
Thank you very much for your feedback!

8/10 Good

Christine

Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites on 9 Nov 2023
Thank you for your feedback!

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very clean and staff was friendly. The girl that checked us in was very friendly and helpful. I will stay there again on my trip to OBX.
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 7 Nov 2023
Thank you for your feedback! We're very happy you enjoyed your stay!

10/10 Excellent

Dena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. I would stay here again.
Stayed 2 nights in Oct 2023
Response from The Holiday Inn Express & Suites on 7 Nov 2023
Thank you for your feedback!

8/10 Good

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my first time staying here but it was a generally good experience. My main issue was the lack of staff at the check-in counter. On three separate occasions no one was on duty or visible. I wanted to purchase some water and another couple wanted to check in but no one was available.
Stayed 2 nights in Oct 2023
Response from The Holiday Inn Express & Suites on 7 Nov 2023
Thank you for your feedback!

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 7 Nov 2023
Thank you for your feedback!

8/10 Good

Randi

Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quiet, comfortable bed
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A great hotel. Clean, quiet and comfortable.
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Holiday Inn Express & Suites on 7 Nov 2023
Thank you for your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointed
Keys did not work, had to go down and have keys reset. Sofa so very stained, did not sit on it. Was assigned room over the front entrance, outside blue light shown into room. Curtains did not black out light. Lucky we did not mind it
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Thank you for your feed back.

8/10 Good

Ralph

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean, contemporary design, quiet, near interesting things to do
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!

6/10 Okay

Yonchu

Liked: Room comfort
Ok
Bathroom sink was dirty, pool was closed, pillows were comfortable, modern fixtures, first room smelled terrible with mold, we got another room but maybe first floor didn’t have the best rooms?
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!

8/10 Good

Susan

Travelled with family
Very nice
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!

10/10 Excellent

Edward, Greenwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast…fresh food
Stayed 1 night in Sep 2023
Response from The Holiday Inn Express & Suites on 25 Sept 2023
Thank you for your feedback!

10/10 Excellent

Powell, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with a great indoor pool.
Stayed 1 night in Sep 2023
Response from The Holiday Inn Express & Suites on 25 Sept 2023
Thank you for your feedback!

10/10 Excellent

Mehran

Stayed 1 night in Sep 2023
Response from The Holiday Inn Express & Suites on 25 Sept 2023
Thank you for your response!

10/10 Excellent

Brigitte, Chatham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Holiday Inn Express & Suites on 25 Sept 2023
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Holiday Inn Express & Suites on 25 Sept 2023
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again
Stayed 1 night in Aug 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for choosing to stay with us!

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really have no complaints about the establishment. In my honest opinion its best option in that vicinity for the money. Definitely rated much higher than any other hotel along that strip of US Hwy 13 in Virginia
Stayed 2 nights in Aug 2023
Response from The Holiday Inn Express & Suites on 25 Sept 2023
Thank you for your feedback!

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good Stay
Stayed 2 nights in Aug 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good Breakfast. Clean property. Will return again.
Stayed 1 night in Aug 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!