Exterior

Reviews of Nightel

3 out of 5
Nightel
Humberside International Airport, Ulceby, England

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 73 reviews" "
Rating 8 - Good. 31 out of 73 reviews" "
Rating 6 - Okay. 14 out of 73 reviews" "
Rating 4 - Poor. 5 out of 73 reviews" "
Rating 2 - Terrible. 5 out of 73 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly cheap hotel for early flights
Reception staff are very friendly and helpful. There were a couple of issues with my room, but they were sorted straight away. This is a very basic 'dry' hotel originally built for offshore rig workers so set your expectations accordingly. That said it's about a third of the price of the posh one next door which does have a bar. The airport check-in desks are about 600m away, ish, so a very easy walk. The bed was comfortable and roomy for one, but two might be 'cosy'. Also, surprisingly quiet. All things considered, very good value if you have an early flight or don't want to get up too early before driving. Or want a rest before a long drive home if you're arriving late.
Stayed 1 night in Dec 2023

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnights
I was working nearby and stayed in the nightby, staff on the reception very helpful, polite and informative, standard rooms, but clean with tv and en suit, use of the amenities over in the hilton, where you can park for 10 pounds per 24 hours, good restaurant over in the hilton, and also a small gym which is fine. Didnt hear the planes whilst staying over either, good place if working away and a decent price also
Stayed 2 nights in Oct 2023
Response from Team Nightel on 8 Nov 2023
Thank you Dean for you comments and we are pleased you had a pleasant stay with us.Hope to see you againRegards Team Nightel

2/10 Terrible

Joanne

Stayed 1 night in Oct 2023
Response from Team Nightel on 21 Nov 2023
Hello Joanne - Thank you for taking the time to score us but, could you please let us know why we scored so low in your opinion?RegardsTeam Nightel

10/10 Excellent

andrej

Liked: Cleanliness, staff & service, property conditions & facilities
All good room clean But you must pay for parking
Stayed 2 nights in Aug 2023
Response from Team Nightel on 21 Nov 2023
Thank you for your comments but, I must point out that parking fees are not set by us and apologise if you did not know you would have to pay.RegardsTeam Nightel

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Gary

Stayed 1 night in Aug 2023

4/10 Poor

tim

Stayed 1 night in Aug 2023

4/10 Poor

Carl

Business traveller
Disliked: Room comfort
Hotel is probably inspired by the Bibby Stockholm
The parking can't be paid for at the hotel, so you have to go to the Hilton hotel across the road to pay £10 for overnight parking. The corridor leading to my room smelled funny like somebody had been sick. The hotel room itself was reasonably clean, but the bed was very small. The bathroom was dated, and the shower cubicle was smaller than a phone box which was uncomfortable even for somebody as slim as me. The staff member who checked me in was friendly and helpful. The whole place has the ambience, dimensions and layout of an accommodation barge that you'd usually find in the oil and gas industry.
Stayed 1 night in Aug 2023
Response from Team Nightel on 20 Aug 2023
thank you for your comments

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, hotel is in a quiet convenient location. My room was very clean and in good condition
Stayed 1 night in Jul 2023
Response from Team Nightel on 12 Aug 2023
Thank you for your kind comments and we are pleased you enjoyed your stay with us.

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Slightly bizarre budget hotel
On arrival it was unclear as to where I could park, I rang the number I had found online (wasnt on the website) and found myself talking to someone abroad who then diverted me to a person at the sister hotel. On checking in I was told that I would have to go across to the other hotel to pay for parking. Also, I was informed after asking that the wifi was useless and that I would have to use my data. On entering the room I found the radiator to be on full blast (it was the end of July!) and the room was like a sauna. I suppose I cant complain too much as the room was cheap.
Stayed 1 night in Jul 2023
Response from Team Nightsl on 12 Aug 2023
Hello Mark, We are sorry your stay was a bit of a mixture but thank you for your comments and we will try to sort out the problems raised by you.

6/10 Okay

Ruckaiya

Stayed 1 night in Jul 2023
Response from Team Nightel on 12 Aug 2023
Thank you

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
toilet wasn’t working so had to be moved to another room. in the second room the toilet seat fell off.
Stayed 1 night in Jul 2023
Response from Team Nightel on 14 Jul 2023
Dear Patricia,We are sorry you did not have the best night here. We can only apologise about the toilet situations.Hopefully, if you use us again you can have a more enjoyable stayRegardsTeam Nightel

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and functional, not much to do except wait for your flight!
Stayed 1 night in Jul 2023
Response from Team Nightel on 14 Jul 2023
Dear EdwardThank you for your commentsTeam Nightel

10/10 Excellent

Kelly

Stayed 1 night in Jul 2023
Response from Team Nightel on 12 Jul 2023
Thank youPleased you enjoyed your stayTeam Nightel

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have looked after me well
Fantastic place, excellent staff
Stayed 2 nights in Jun 2023
Response from Team Nightel on 12 Jul 2023
Thank you for the kind comments

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff really helpful, building a bit tired but excellent value for price paid. Bed was comfy and had a decent nights sleep. Didn't use nearby restaurant/ bar so unable to comment but happy overall.
Stayed 1 night in Jun 2023
Response from Nightel Team on 26 Jun 2023
Thank you for your comments Derrick and we are pleased you had a good nights sleep.Team Nightel

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautifully basic, but clean.
Stayed 1 night in May 2023
Response from Team Nightel on 11 May 2023
MarkThank you for your kind comments and we are pleased everything was good for youKind Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tracy on 12 May 2023
Hello JohnThank you for your positive review. We hope to see you again in the futureTeam Nightel

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap hotel next to humbersidd airport Certainly recomend it for a 1 night stay but have evening meal before you go as limited dining choices at hilton next door
Stayed 1 night in Mar 2023
Response from Nightel Team on 24 Mar 2023
Hello AndrewThank you for your comments and we hope you will visit us again.Regards

2/10 Terrible

Ali

Stayed 1 night in Mar 2023
Response from Nightel Team on 24 Mar 2023
Dear Ali - I am sorry that you felt disappointed enough to mark us a 2/10. If you could however, let us know where we fell down we can certainly try and improve.

10/10 Excellent

David

Stayed 1 night in Jan 2023
Response from Team Nightel on 8 Mar 2023
Thank you David - Im pleased you enjoyed your stay.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Nightel
Room was very cold during the night fair price at £33 but very basic. Hotels.com website has the best rate online.
Stayed 1 night in Dec 2022

8/10 Good

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
It’s pretty much what you would expect for the price. Not modern but not too dated, everything in the room works, it’s very quiet. The pillows are thin and there is just one each, nobody on the desk (pretty much ever) to ask for extras so we used jumpers to elevate them. Only one towel in a double room was a little frustrating. Parking is free and provided by the Hampton hotel (this should be mentioned clearly in the booking). The hotel is EXTREMELY hard to find in the dark with no prior knowledge of the area. In sum this hotel was perfect on a budget for a working weekend, the check in process needs clearer instructions.
Stayed 2 nights in Nov 2022

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Check I n was at the Hilton not at this hotel which was unmanned. Girl at desk hadn’t a clue . Terrible service until another manager came through and sorted out checking. This is a hostel type hotel for men only not women for whom it could be dangerous. This is a bed only for the night airside airport not a hotel beware.
Stayed 1 night in Nov 2022

8/10 Good

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, renovated, clean, nice hot shower, walk to airport.
Stayed 1 night in Nov 2022

8/10 Good

Stuart

Stayed 1 night in Oct 2022
Response from Nightel Team on 13 Nov 2022
Glad you enjoyed your stay at the Nightel hotel.

4/10 Poor

Sioned

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful
Stayed 1 night in Aug 2022
Response from Nightel Team on 22 Aug 2022
We are sorry you didn't enjoy your stay at the nightel hotel . If you could please let us know what was awful about the place we can look into what wants attention.

2/10 Terrible

Sally

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, room quite small and basic but cannot complain really considering the price. Thanks for a nice stay
Stayed 1 night in Jul 2022
Response from Nightel Team on 22 Aug 2022
We are glad you enjoyed your stay. Thanks for choosing the nighel hotel.

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ok, but could be better
The hotel was clean, and well presented, but the bed size was very small. We asked for a double, which we got, but it was the smallest double i have seen! We also asked for extra pillows, of which we were told 'no bother', but didn't receive any extra.. On the whole the hotel is fine, but a wee bit more attention would go a long way..
Stayed 2 nights in Jul 2022
Response from Nightel Team on 22 Aug 2022
Thank you for staying at the nightel hotel all are beds are small doubles. Im sorry you didn't get the extra pillows you asked for. Reception would of been able to give you some on arrival if you had informed them they weren't in your room..

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, room comfort
Great value
For the price, it was a good stay. It was clean and the bed was comfy. We were at a wedding nearby it was perfect as somewhere to stay. I did say that two people were in the room during the online check in but we only had one mug and towel. This wasn’t really an issue.
Stayed 1 night in Jul 2022
Response from Nightel Team on 22 Aug 2022
Glad you liked your stay at the nightel hotel. Sorry to hear you didn't have enough for 2 people in your room. If you had informed reception they would of provided more for you .

8/10 Good

P

Stayed 1 night in Jul 2022
Response from Nightel Team on 22 Aug 2022
Thank you for choosing the Nightel Hotel glad you enjoyed your stay.

8/10 Good

Raymond

Business traveller
Liked: Property conditions & facilities
Everything ok
Stayed 1 night in Jul 2022
Response from Nightel Team on 22 Aug 2022
Thank you for staying at the Nightel Hotel.

10/10 Excellent

Mark

Stayed 1 night in May 2022
Response from nightel team on 26 Jul 2022
Good day Mark, Nightel are pleased you enjoyed your stay. Hope to see you in the future.

10/10 Excellent

S

Stayed 3 nights in Jun 2022
Response from ANGELA on 14 Jun 2022
GLAD THE STAY WAS GOOD. HOPE TO SEE YOU IN THE FUTURE

10/10 Excellent

Lesley

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Accommodation
Good rate comfortable room friendly staff.
Stayed 2 nights in May 2022
Response from ak on 10 May 2022
Glad you enjoyed your stay at the Nightel. looking forward to seeing you again.

8/10 Good

Rob

Stayed 1 night in May 2022
Response from ak on 10 May 2022
Glad you had a great stay at the Nightel. Hope to see you again .

8/10 Good

Bilal

Stayed 1 night in May 2022
Response from ak on 10 May 2022
Glad you had a good stay at the Nightel. Hope to see you again.

10/10 Excellent

Antony

Stayed 1 night in May 2022
Response from Nightel Reception Team on 7 May 2022
Good afternoon, Antony, Thank you for taking the time to leave a review and giving us 10/10. We are glad that you enjoyed your stay and we look forward to welcoming you back again. Kind Regards Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was very relaxing. I booked an additional day because I enjoyed it so much. Staff were excellent, very welcoming and helpful. Room was just what I needed nice, quiet, comfortable and clean.
Stayed 2 nights in Apr 2022
Response from Nightel reception on 2 May 2022
Glad you enjoyed your stay at the Nightel . Hope to see you again in the future.

8/10 Good

ALISTAIR

Stayed 1 night in Apr 2022
Response from Nightel Hotel on 30 Apr 2022
Good afternoon, Alistair, Thank you for leaving us a review. We look forward to welcoming you back again. Regards Reception Team

8/10 Good

Carole

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Nightel Reception Team on 26 Apr 2022
Good morning, Carole, Thank you for the lovely review. We look forward to welcoming you back to Nightel hotel. Kind Regards Reception Team

2/10 Terrible

PETER

Disliked: Property conditions & facilities, room comfort
No wifi. TV not working no signal. Advertise double beds, it was a small double and against the wall
Stayed 1 night in Apr 2022
Response from Nightel Reception Team on 26 Apr 2022
Good morning Peter, We are very sorry to hear that your stay with us here at Nightel Hotel was not a good experience. Unfortunately we have had a new WIIFI system installed which directly affects out TV's. This has now been rectified. All our beds are hotel standard double beds. Kind Regards Reception Team

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Aaron on 7 Mar 2022
Hi There, Thank you for your 10/10 review for night. Its great to see that you enjoyed your stay. We look forward to welcoming you back again in the future.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022
Response from Nightel Hotel Reception Team on 26 Apr 2022
Good evening Kevin, We would like to thank you for leaving us a review. We look forward to welcoming you back to Nightel Hotel. Regards Reception Team

4/10 Poor

Ricky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Hotel manager on 14 Feb 2022
Hi Ricky, Thank you for taking the time to submit a review. I am disappointed that we did not meet your expectations. I have responded to your email that you sent directly to help and I hope we can welcome you in the future.

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good budget
All ok checking in at big hotel next door
Stayed 1 night in Nov 2020

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy no fuss check in and out. Clean and quiet room.
Stayed 1 night in Jun 2019
Response from Nightel Reception on 6 Jun 2019
Thank you so much for your review. We are delighted you enjoyed your stay and we hope to welcome you back again soon! Kind Regards The Nightel Team

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Above average budget accommodation
Staff very nice and helpful on arrival, room very small hence the price, used small fitness room, and had a bite to eat over at the other hotel on site which was great Poor WiFi, didn’t get chance to eat breakfast
Stayed 1 night in May 2019
Response from Nightel Reception on 20 May 2019
Hi Anthony, Thanks so much for taking the time to leave us a review. We really appreciate your comments and will take this feedback on board to help improve our guest stays for the future. We hope to see you again soon. Kind Regards, The Nightel Team