Bar (on property)

Reviews of Hotel Chamade

3 out of 5
Hotel Chamade
Koningin Elisabethlaan 3, Ghent, Flanders

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 476 reviews" "
Rating 8 - Good. 213 out of 476 reviews" "
Rating 6 - Okay. 77 out of 476 reviews" "
Rating 4 - Poor. 13 out of 476 reviews" "
Rating 2 - Terrible. 4 out of 476 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, amenities
I only scored low because the property is undergoing renovation but I knew that when I booked. Otherwise a good place to stop overnight In.
Stayed 2 nights in Mar 2024

8/10 Good

Chirantan, Shanghai

Liked: Cleanliness, staff & service
Okay for a short stay. Ongoing construction inside the property was somewhat inconvenient.
Stayed 2 nights in Jan 2024
Response from Chamade hotel on 7 Feb 2024
Dear Chirantan,Thank you for taking the time to share your feedback.We're delighted to know that the cleanliness of your room met your expectations and that our service left a positive impression. Improving our facilities is a continuous process, and we're committed to providing an even better experience for our guests. We regret any inconvenience the ongoing construction may have caused during your stay.We hope to welcome you back.Best wishes,Chamade hotel

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It should be listed that the hotel is two blocks from the train station and the tram is directly in front of the hotel. This makes the hotel very convenient for tourist.
Stayed 1 night in Dec 2023
Response from Chamade hotel on 6 Dec 2023
Dear John. Thank you for taking the time to share your experience with us.We're delighted to know the hotel's proximity to the train station and tram access enhanced the convenience of your stay.We hope that you will return on a future occasion. Best regards,Chamade hotel

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. It was perfect. Highly recommended.
Stayed 2 nights in Nov 2023
Response from Chamade hotel on 6 Dec 2023
Dear Michael,Thank you for taking the time to share your feedback.We're thrilled to hear that our team's dedication to service met your expectations and contributed to a perfect stay. Your appreciation for the exceptional cleanliness of our rooms reaffirms our commitment to maintaining high standards.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful, room was large and clean, Ghent is stunning
Stayed 2 nights in Oct 2023
Response from Chamade hotel on 30 Oct 2023
Dear Ian,Thank you for this positive review.We are delighted to hear that you found our staff to be friendly and helpful. Our team strives to provide excellent service to all our guests, and it's great to know that we were able to meet your expectations. We're also glad that you enjoyed the spacious and clean room during your stay.It's wonderful to know that you found Ghent to be a stunning city. Our hotel is indeed conveniently located, making it easy for our guests to explore the historical centre and other attractions in the area. We hope you had a memorable time exploring the city and its beautiful landmarks.We look forward to welcoming you back on your next visit to Ghent. Kind regards,Chamade hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, ideal for city centre and near to train station. Receptionist on our check out day was extremely helpful.
Stayed 3 nights in Oct 2023
Response from Chamade hotel on 19 Oct 2023
Dear Guest,Thank you for your valuable review.We are delighted to hear that you found our hotel comfortable and conveniently located near the city centre and train station. Our team takes pride in providing a welcoming environment for our guests, and we are glad that our receptionist was extremely helpful during your check-out.We appreciate your kind words and look forward to welcoming you back to our hotel in the future.Thank you once again for your review, and we hope to see you again soon.Kind regards,Chamade hotel

8/10 Good

Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated interior, Good location directly at the tram and buses Clean Decent bathroom Overall cosy hotel and good for the price
Stayed 2 nights in Aug 2023
Response from Manager on 31 Aug 2023
Dear Elias,Thank you for this kind review.We are delighted to hear that you appreciated our renovated interior and found our location convenient, with easy access to trams and buses. It's also great to know that you found our hotel clean and enjoyed the bathroom facilities.We are glad that you found our hotel cozy and good value. Your kind words mean a lot to us and we will continue to strive for excellence in our services.We look forward to seeing you again in the future.Best regards,

10/10 Excellent

Janet

Stayed 2 nights in Jun 2023
Response from Chamade hotel on 20 Jul 2023
Dear Janet,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Chamade hotel

10/10 Excellent

Janet

Stayed 2 nights in Jun 2023
Response from Chamade hotel on 20 Jul 2023
Dear Janet,Thank you for sharing your opinion of your stay with us.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon, Kind regards,Chamade hotel

8/10 Good

Hongyuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good buffet breakfast, but the noise from outside tram traffic.
Stayed 3 nights in May 2023
Response from Chamade hotel on 6 Jun 2023
Dear Guest,Thanks for taking the time to review your stay at our hotel.It is always a pleasure for us to welcome returning guests and we are delighted to know that you had such a great time at our hotel.Please do not hesitate in making us aware of any issues or concerns during your stay so that we may seek an appropriate solution.We are glad we were able to help start your day off on the right foot with our tasty breakfast buffet.We look to the pleasure of welcoming you back on a future occasion.Best regards,Chamade hotel

10/10 Excellent

Rafael

Stayed 3 nights in May 2023
Response from Chamade hotel on 4 Jun 2023
Dear Rafael,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Chamade hotel

10/10 Excellent

Wendy

Stayed 1 night in May 2023
Response from Chamade hotel on 3 Aug 2023
Dear Wendy,Thank you for such a positive rating.We are pleased that we were able to meet your expectations.Thank you again; we hope to welcome you back soon.Kind regards,Chamade hotel

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Good location
Good location as directly opposite the number one tram which brings you into the centre. Likewise, the train station is close by. There's a few bars and restaurants but really you want to get straight to the centre. The hotel is comfy, staff were helpful, breakfast was good. But reception shuts at 11 so no time for a late one inthf bar.
Stayed 2 nights in Apr 2023
Response from Chamade hotel on 23 Apr 2023
Dear James,Thank you for this review of your recent stay.We are glad to hear that you found our location convenient, close to public transport and the city centre and that you enjoyed our comfortable rooms.It is also a pleasure to know we could help start your day the right way with our tasty breakfast and we appreciate your kind mention of our team. As for the reception and bar hours, we apologize if this caused any inconvenience. Our reception and bar are open from 7 am to 11 pm, however, we have noted your comments for our consideration.We hope that we can see you again in the future. Kindest regards,Chamade hotel

6/10 Okay

Peter, Edmonton

Travelled with family
Liked: Cleanliness, staff & service
sewage smell in the room, has to cover the toilet and keep washroom door closed at all time. Noisy, you can hear people going up & down the stairs, clearly hear what they were saying in your room. Location is excellent. Tram station outside the hotel. Will take you to all attractions in downtown. Staff are very nice, helpful and pleasant. Room was very cold (April) and they found me a heater somewhere else.
Stayed 2 nights in Apr 2023
Response from Chamade hotel on 23 Apr 2023
Dear Peter,Thank you for taking the time to share your feedback.We are pleased to hear that our location was convenient for you. With public transport so nearby, it is easy to access our hotel and explore all of the beautiful attractions around the city.We are equally glad to hear that you received such friendly and professional service from our team members.However, we apologise for the issue you mentioned regarding the toilet; this is not a problem we have been notified of but will most definitely be looking into.Moreover, we are sorry that you were disturbed during your stay. We are always happy to assist in making your stay as comfortable as possible, and we urge our guests to notify us of any concerns during their stay.We are also sorry to hear that your room temperature was not ideal, but we are happy that our team were able to provide a solution for you.We look forward to welcoming you back on a future trip.Best regards.Chamade hotel

8/10 Good

Stephen

Stayed 2 nights in Mar 2023
Response from Chamade hotel on 12 Apr 2023
Dear Stephen,Thank you for rating your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again in the future. Kind regards,Chamade hotel

10/10 Excellent

Dorothy

Liked: Property conditions & facilities, room comfort
Very happy with this hotel
5 min walk from station. Tram stop outside hotel or pleasant 30 min walk to old town. Spacious room & lovely staff.
Stayed 2 nights in Mar 2023
Response from Chamade hotel on 23 Apr 2023
Dear Dorothy,Thank you for this kind feedback concerning your visit.We would like to express the thanks of the entire team for your kind words. We are pleased that you appreciated our convenient location and spacious rooms.We look forward to welcoming you back on a future occasion.Best regards,Chamade hotel

8/10 Good

Mustafa Emrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, comfortable and close to the train station
Stayed 1 night in Feb 2023
Response from Chamade hotel on 15 Feb 2023
Dear Mustafa Emrah,Thank you for sharing your positive review.We are glad to hear that you appreciated our high standards and found our location to be ideal for your requirements.The entire team look forward to welcoming you back for a future visit.Kind regards,Chamade hotel

10/10 Excellent

Amber

Stayed 1 night in Jun 2022
Response from Chamade hotel on 12 Jul 2022
Dear Amber, Thanks for this great rating! We are delighted you had a great stay. Thank you again. Best regards, Chamade hotel

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities
Not too bad.
Stayed 1 night in May 2022
Response from Team Hotel Chamade on 26 Jul 2022
Dear Michael, Thank you for this kind review. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We all hope to welcome you back in the future. Best wishes,

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from Chamade hotel on 30 Aug 2022
Dear Edmund,Thank you for rating your recent stay.We are glad your stay was enjoyable.We would welcome your suggestions on how we could improve your experience.We look forward to the pleasure of seeing you again in the future. Kind regards,Chamade hotel

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
We stayed at the Chamade for nine nights. Excellent staff, all amenities are a step away with a variety of restaurant options. Excellent location close to the main train station and tram stop. Downtown is a 40 minute walk.
Stayed 9 nights in Apr 2022

10/10 Excellent

Shari

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to train station
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel, right next to the train station and a big park – so lots of convenience and comfort. Clean, simple room, friendly staff. Really good for a short stay in Ghent!
Stayed 1 night in Mar 2022

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Hotel Chamade on 17 Mar 2022
Dear Cynthia, We would like to thank you for the rating of your recent stay. We are glad that your expectations were met. We look forward to the pleasure of seeing you again in the future. Kind regards,

10/10 Excellent

Lilia Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home with the staff
Very well equipped room. Big bathroom, nice view of the street and we were pampered by staff, they helped me on every need I had. Thank you so much for your help
Stayed 3 nights in Nov 2021

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to public transportation
The tram stop is directly in front of the hotel. Super easy to get downtown. Staff was very friendly and helpful.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Mattress quality
Mattress was too soft and not comfortable
Stayed 1 night in Aug 2021

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long walk to the city center
Stayed 1 night in Aug 2021

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place at Ghent
Really helpful and kind staff. The rooms were also good for a budget trip.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service
Handy for tram , the stop is right outside the hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, within a few minutes walk of the railway station. The stop for trams was right outside the hotel for access to the town centre and the trams ran every 7 to 8 minutes throughout the day.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple 'business’ hotel conveniently situated for main line trains and Trams.
Stayed 3 nights in Nov 2019

10/10 Excellent

Merren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and obliging staff. I looked the lobby area where you could sit with a drink, read or talk. The book exchange is a good idea. The single bed was narrower than others I have used on my travels. I appreciated the kettle in the room. Easy walk to the station, 25 mins walk into town or the tram is outside the door.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice and well-maintained hotel that's located close to Gent train station and the centre of town. The comfortable bed, superb shower & delicious breakfast make this hotel easy to recommend - I'll definitely be going back.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Breakfast was great. Staff was friendly and helpful
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious and healthy food , people very polite and friendly
Stayed 3 nights in Jun 2019

8/10 Good

TzerTsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, clean quiet hotel, comfortable bed, great shower if a little small. Excellent breakfast. Great location: 5 minute walk from the main train station and there’s a tram stop right in front of the hotel. The tram can take you to the historic center in less than 15 minutes. There are plenty of places to eat in the neighborhood.
Stayed 6 nights in May 2019

10/10 Excellent

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good start of a lovely trip in Gent
Very friendly people. I got a map and a booklet about Gent and I even could buy a 3-day tram-card, which was very convenient.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The bed is too soft
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location, very good breakfast.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, helpful and friendly staff. Can’t find anything to fault it.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Located close to the centeal starion; large rooms, the staff is very supportive.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2018