Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of J5 Rimal Hotel Apartments

4 out of 5
J5 Rimal Hotel Apartments
Al Muraqqabat Street, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 802 reviews" "
Rating 8 - Good. 245 out of 802 reviews" "
Rating 6 - Okay. 45 out of 802 reviews" "
Rating 4 - Poor. 24 out of 802 reviews" "
Rating 2 - Terrible. 9 out of 802 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from J5 RIMAL HOTEL APARTMENTS on 3 Apr 2024
Dear Valued Guest,Thank you for your wonderful feedback. Guest satisfaction is our top priority and we are delighted to know that we met your expectations.It was a pleasure to have you with us and we look forward to your next visit.Sincerely,J5 Rimal Hotel Apartments

6/10 Okay

Khadijah

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Facilities in room were outdated. Hotplate but no cooking utensils. To charge phone the plug is on ground behind the bedside tables, so you have to move the table. Shower curtain is so short, once you open the shower, it flaps inside the tub, very uncomfortable. First day, room was not cleaned. Saw the staff outside cleaning a separate room and requested for fresh towels and trash to be emptied. No good channels in TV.
Stayed 3 nights in Feb 2024
Response from J5 RIMAL HOTEL APARTMENT on 21 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are deeply sorry for the disappointment you experienced during your recent stay at our hotel. We are concerned to read your comments regarding your overall experience, as it is our highest priority to ensure our guests are always happy and satisfied. We regret any lapses you encountered during your stay and have raised your concerns with all relevant departments to improve the areas highlighted. We sincerely hope that you will give us another opportunity to demonstrate the J5 hospitality you have come to expect from our hotel.Sincerely,J5 Rimal Hotel Apartment

10/10 Excellent

Umer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good service. Best staff
Stayed 5 nights in Feb 2024
Response from J5 RIMAL HOTEL APARTMENTS on 16 Feb 2024
Dear Valued Guest,Thank you for choosing J5 Rimal and giving us a perfect score rating. We are delighted that you had a pleasant stay with us. Your positive feedback about the cleanliness of our property and the good service provided by our staff means a lot to us. We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back soon. Warm regards,J5 Rimal Hotel Apartments

10/10 Excellent

Reta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stuff
Stayed 4 nights in Jan 2024
Response from J5 Hotels Port Saeed on 31 Jan 2024
Dear Valued Guest,Thank you for taking the time to write a review and share your experience with us. We are thrilled to hear that you had a pleasant stay with us and we were able to meet your expectations.We appreciate your choice of staying at J5 Hotels Port Saeed and we look forward to welcoming you back soon for another wonderful experience.Warm regards,J5 Hotels Port Saeed

8/10 Good

MOHAMMED

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2023
Response from J5 Rimal Hotel Apartments on 3 Jan 2024
Dear Valued Guest,Thank you very much for choosing to stay with us and for providing us with a review.We are glad to know that the property was to your satisfaction and hope to welcome you back again soon at the hotel.Sincerely,J5 Rimal Hotel Apartments

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from J5 Rimal Hotel Apartments on 3 Jan 2024
Dear Valued Guest,Thank you for choosing J5 Rimal for your stay in Dubai.We hope you had a great time while staying with us. It's been our pleasure to have you as one of our guests, and we look forward to seeing you again soon.Sincerely,J5 Rimal Hotel Apartments

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 4 nights in Nov 2023
Response from J5 Rimal Hotel Apartments on 22 Nov 2023
Dear Valued Guest,Thank you for choosing J5 Rimal and thank you for the perfect score rating!We are glad that you had a pleasant stay overall and found our property with great value for the money.Again thank you for the positive feedback and we hope to see you back soon!Warm regards,J5 Rimal Hotel Apartment

10/10 Excellent

Tooraj

Stayed 5 nights in Nov 2023
Response from J5 Rimal Hotel Apartments on 15 Nov 2023
Dear Valued Guest,Thank you for choosing our hotel and for the excellent rating!We hope you enjoyed your stay and looking forward to your next visit soon.Warm regards,J5 Rimal Hotel Apartments

10/10 Excellent

Ismail

Stayed 1 night in Nov 2023
Response from J5 Rimal Hotel Apartments on 1 Dec 2023
Dear Valued Guest,Thank you for choosing J5 Rimal and for the excellent score rating.I hope your next stay is just around the corner. Warm regards,J5 Rimal Hotel Apartments

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it this is my 3rd time the mosque very near Staff r helpful
Stayed 5 nights in Oct 2023
Response from J5 Rimal Hotel Apartments on 13 Oct 2023
Dear Value Guest,Thank you for the perfect score rating and for taking the time to write a review about your stay at J5 Rimal.It's a joy to know that the hotel location is ideal for your stay and appreciate the service rendered by our staff. Thank you for acknowledging them as helpful.This kind of feedback really inspires and motivates us to continuously provide service with excellence.It is our pleasure to be at your service and we look forward to your next visit.Warm regards,Ayman GamalRoom Division Manager

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from J5 Rimal Hotel Apartments on 2 Oct 2023
Dear Valued Guest,Thank you for choosing J5 Rimal.It was our pleasure to be of service to you. We look forward to welcoming you back soon. Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

magreth

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good hotel. Smells nice and very clean
Stayed 1 night in May 2023
Response from J5 Rimal Hotel Apartments on 8 May 2023
Dear Valued Guest,Thank you for choosing J5 Rimal and for the perfect score rating!Thank you so much for the nice comment! We really appreciate it. It was our pleasure to have you as our guest and hope to welcome you back again for another great stay soon!Sincerely,Ayman GamalRoom Division Manager

10/10 Excellent

ismail

Stayed 6 nights in Apr 2023
Response from J5 Rimal Hotel Apartments on 26 May 2023
Dear Valued Guest,Thank you for the 5-star rating!I’m happy to learn that you were pleased with your stay and hope you can visit us again soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, convenient location, comfortable rooms. I like to compliment Mr sayed at the front desk and the dedicated house keeper Miss May
Stayed 4 nights in Mar 2023
Response from J5 Rimal Hotel Apartments on 8 Mar 2023
Dear Valued Guest,Thank you for taking the time to share your review. We are pleased to see that you had a positive overall experience and that we were able to meet your expectations, especially in terms of location, comforts of the room, and service of the team. Thank you also for recognizing the team as friendly and for the extra mile extended by Sayeed and May that made your stay more pleasant. Once again thank you for your kind words and looking forward to serving you again.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from J5 Rimal Hotel Apartments on 29 Mar 2023
Dear Valued Guest,Thank you for choosing to stay at J5 Rimal and for the 5-star rating! We hope the experience will bring you back soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at the front desk , may and enetach the house keepers, the chef husein at the cafeteria
Stayed 4 nights in Feb 2023
Response from J5 Rimal Hotel Apartments on 6 Mar 2023
Dear Valued Guest,Thank you for choosing to stay at J5 Rimal.We are happy to read your feedback and delighted that it's our staff and the service rendered were the highlights of your stay. Thank you also for mentioning the Front Desk as well as May, Enetach, and Chef Hussein who especially stood out in making your stay memorable. They will be thrilled to hear your feedback. Again many thanks! We hope to see you again soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

ismail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and the room. They location was very convenient as well.
Stayed 3 nights in Feb 2023
Response from J5 Rimal Hotel Apartments on 21 Feb 2023
Dear Valued Guest,Thank you for your recent stay visit at J5 Rimal and it is indeed a pleasure to receive your feedback about your experience.I'm glad the staff made a good impression on you and our room and location were to your satisfaction.Again thank you for your kind words and looking forward to your return. Hopefully in the near future.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from J5 Rimal Hotel Apartments on 21 Feb 2023
Dear Valued Guest,Thank you for the excellent rating! It is great to know that you enjoyed all aspects of J5 Hotels Port Saeed. Hope you will come and visit us soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Sameer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J5 is an Amazing place. Always stay there. The staff are super friendly and helpful. Hassan and his team at front desk are simply phenomenal!!! Clean rooms and great service
Stayed 5 nights in Feb 2023
Response from J5 Rimal Hotel Apartments on 21 Feb 2023
Dear Valued Guest,Thank you for the wonderful review and kind words.We're glad that we were able to provide you with a delightful stay and flattered by your generous compliments, especially to our staff. Rest assured your wonderful praises will be shared with Hassan and the team. I'm confident this will be a great motivation for them.We do hope to welcome you back again soon for another memorable experience.With kind regardsAyman GamalRoom Division Manager

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel advertised for a city view room. I got a room facing some ran down apartments. They insisted thats all they have.
Stayed 2 nights in Jan 2023
Response from J5 Rimal Hotel Apartments on 3 Feb 2023
Dear Valued Guest,Thank you for choosing J5 Rimal and for recognizing our staff friendly.We would like to apologize for not being able to accommodate your request this time due to high occupancy as such room requests are subject to availability. Nevertheless, we do try our best to fulfill them and likewise, we hope you'll able to enjoy the city view the next time you visit us! Please be assured that we've already noted your view preference.It was a pleasure having you here with us and we will look forward to your next visit.Sincerely yours,Ayman GamalRoom Division Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service 👌
Stayed 5 nights in Nov 2022
Response from J5 RIMAL HOTEL APARTMENTS on 17 Nov 2022
Dear Valued Guest,Thank you for choosing to stay with us.It's great to hear that the genuine service of the team contributed to making your stay an enjoyable one, they will definitely be happy to read your feedback.We do look forward to seeing you again in the future. Thank you again for your review.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Waleed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from J5 Rimal Hotel Apartments on 31 Oct 2022
Dear Valued Guest,Thank you for staying at J5 Rimal!We appreciate your excellent score rating. We hope the experience will bring you back soon!Warm regards,Ayman GamalRoom Division Manager

8/10 Good

Starsky, KILLEEN

Liked: Staff & service
Very friendly staff. Rooms could definitely use an upgrade though. Very basic rooms. Nothing fancy. Location is very good though. There is a local store within a 3 minute walk.
Stayed 1 night in Aug 2022
Response from J5 Rimal Hotel Apartments on 7 Sept 2022
Dear Valued Guest,Thank you for having taken the time to provide us with your valuable feedback with regards to your stay with us. We are concerned and apologize that we fell short of your expectations in some areas, rest assured we will look into this as it is through such feedback that we are able to improve the standard of facilities and services offered to all our guests.On the brighter side, glad to hear you find our staff friendly.Any particular feedback that you believe could have made the stay more memorable would be highly appreciated as we strive to create positive experiences for all our guests.It was a pleasure to have you with us and we look forward to your next visit.Sincerely yours,Ayman GamalRoom Division Manager

10/10 Excellent

Uwuzuyinema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Aug 2022
Response from J5 Rimal Hotel Apartments on 25 Aug 2022
Dear Valued Guest,Thank you for the 5-star rating!We are happy to know that you're satisfied with your stay and hope to have you with us again.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Arman

Stayed 1 night in May 2022
Response from J5 Rimal Hotel Apartments on 10 May 2022
Dear Valued Guest, Thank you for sharing your review score about your recent stay with us. We hope it was per your satisfaction and expectations. We look forward to welcoming you back in the near future. Warm regards, Ayman Gamal Room Division Manager

8/10 Good

Abdirizak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J5 stay
Stayed 2 nights in Mar 2022
Response from J5 Rimal Hotel Apartments on 5 Apr 2022
Dear Valued Guest, Thank you for staying with us and glad it was a satisfactory stay overall. We really appreciate your review and hope to have the pleasure of welcoming you back again soon. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Abiyu

Stayed 3 nights in Mar 2022

8/10 Good

Bosco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

manmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from J5 Rimal Hotel Apartments on 7 Mar 2022
Dear Valued Guest, It was a great pleasure having you stay with us and thank you very much for sharing your feedback. We really appreciate your excellent rating. We look forward to welcoming you again. Warmest regards. Ayman Gamal Room Division Manager

8/10 Good

Muneib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from J5 Rimal Hotel Apartments on 22 Feb 2022
Dear Valued Guest, It was our absolute pleasure taking care of you during your stay and can't wait to see you again. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

MA LOURDES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is superb. They have different menu everyday. Location is great right in the city. Staff are friendly. Thank you so much ❤️
Stayed 5 nights in Jan 2022
Response from J5 Rimal Hotel Apartments on 8 Feb 2022
Dear Valued Guest, It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We appreciate your high remarks with regards to our breakfast, location and most especially for our staff. We truly appreciate your kind words. We look forward to welcoming you back again, hopefully in the not-so-distant future. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Mosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Stayed 4 nights in Jan 2022
Response from J5 Rimal Hotel Apartments on 3 Feb 2022
Dear Valued Guest, Thank you very much for choosing to stay with us and for giving us a perfect score rating. Glad to hear you appreciated the cleanliness of the property and find it in a great location. Again, thanks for your review and we hope to have the pleasure of welcoming you back soon. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Haisam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
I arrived early and Waller managed to get me into a room, which was great after a 14 hour flight.
Stayed 1 night in Jan 2022
Response from J5 Rimal Hotel Apartments on 24 Jan 2022
Dear Valued Guest, Thank you for choosing to stay with us and for your kind words. It gives us great satisfaction to know that you had a fantastic stay with us and were impressed with the service of the staff. Happy to hear that my colleague Walter was able to accommodate your early check-in as we know long travels can be very tiring. Your praises are a motivation for our team to continue to provide excellent service. We truly appreciate your review and we hope you'll visit us soon again! Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Sofie Flink

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff all the way around
We spend three days. The staff were really friendly. We were always met with a smile and a helpful staff. The rooms were clean and comfortable. We would definitely recommend this hotel.
Stayed 3 nights in Jan 2022
Response from J5 Rimal Hotel Apartments on 24 Jan 2022
Dear Valued Guest, Thank you for choosing to stay with us. We truly appreciate the time you have taken to review your stay with us. My Team and I are pleased to read that you had an excellent experience overall especially in relation to the comforts of the room and cleanliness as well as the service of the staff. Thank you also for highlighting them helpful, friendly, and always smiling. The whole team will surely be inspired by your kind words. Again thank you for taking the time to share your comments regarding your stay at J5 Hotels Port Saeed and hope to see you again soon. Warm regards, Ayman Gamal Room Division Manager

8/10 Good

Linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to explore Old Dubai as a tourist
Stayed 3 nights in Jan 2022
Response from J5 Rimal Hotel Apartments on 24 Jan 2022
Dear Valued Guest, It was our pleasure to have you as our guest and I appreciate your kind review. I'm glad to hear that the hotel location elevates your stay experience and trust we are in a perfect spot for a traveler like yours. It's been our pleasure to have you and we hope to see you again in the near future. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Jose Angelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value and amenities
Fantastic value for the dates of my stay
Stayed 1 night in Oct 2021
Response from J5 Rimal Hotel Apartments on 17 Jan 2022
Dear Valued Guest, Thank you for your positive comments. I am so glad to hear that you had a fantastic stay with us and found our property with good value for the money. Hearing good feedback from a satisfied and delighted guest is very rewarding. It's a pleasure for us to offer you a memorable experience and we hope to see you again in the future! Best regards, Ayman Gamal Room Division Manager

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel: outstanding service, good price
A comfortable, friendly hotel at a good price, with all key services. I was particularly impressed with the customer service: Syed was excellent on the Front Desk. At breakfast, Sunil was first class and led an impressive team that included Milind and Harin. Chefs Saman and Iqbal prepared really enjoyable food. Those staff in the top floor pool and sauna area were also very good.
Stayed 3 nights in Jan 2022
Response from J5 Rimal Hotel Apartments on 13 Jan 2022
Dear Valued Guest, Thank you for sharing such an excellent review of our hotel. It is great to know that you were impressed with our excellent service and really appreciated your high praises on our staff with special mention of Syed at the Front Desk, Sunil, Milind, and Harin of F and B Service and Chef Saman and Chef Iqbal of the Kitchen Team. Once again, thank you for your commendations, and my team and I look forward to welcoming you again in the not too distant future. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Elias Zah, Dakar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly. Very polite staff always available
Stayed 5 nights in Dec 2021
Response from J5 Rimal Hotel Apartments on 7 Jan 2022
Dear Valued Guest, It gives us great pleasure to know that you had a wonderful stay with us. Thank you for rating us with the highest score and for sharing your positive feedback especially to our staff. ’ll make sure that the team knows how much impact they made on your stay experience. Thank you again for choosing to stay at J5 Rimal and we are looking forward to hosting you back again.

4/10 Poor

Bader

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2021
Response from J5 Rimal Hotel Apartments on 7 Jan 2022
Dear Valued Guest, Thank you for your score rating about your stay. Any particular feedback that you believe could have made the stay more memorable would be highly appreciated as we strive to create positive experiences for all our guests. It was a pleasure to have you with us and we look forward to your next visit. Sincerely, Ayman Gamal Room Division Manager

10/10 Excellent

Ahsen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Friendly staff , always there to support
Stayed 1 night in Dec 2021
Response from J5 Hotels Port Saeed on 7 Jan 2022
Dear Valued Guest, It's great to hear that you had a wonderful stay and your special highlight on the team friendly and ready to help is well appreciated. We truly appreciate your kind words. We can’t wait to welcome you on your next visit! Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Shahzain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The staff was really helpful and the stay was really relaxing.
Stayed 1 night in Dec 2021
Response from J5 Hotels Port Saeed on 7 Jan 2022
Dear Valued Guest, Thank you for the lovely review. We are pleased to know that we were able to achieve our goal of providing you with a wonderful stay at J5 Hotels Port Saeed. It is always our pleasure to take care of our guests and your feedback has encouraged us to continue providing our guests with a memorable experience. Thank you again for choosing to stay at J5 Hotels Port Saeed and we are looking forward to hosting you back again. Warm regards, Ayman Gamal Room Division Manager

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from J5 Rimal Hotel Apartments on 21 Dec 2021
Dear Valued Guest, Thank you for your review rating. We love having you over. See you soon! Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

narjiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Always good to be back All the staff are amazing helpful smiling caring make u feel home away from home Thank you ur such a great team All the best
Stayed 1 night in Nov 2021
Response from J5 Rimal Hotel Apartments on 8 Dec 2021
Dear Valued Guest, Thank you for taking the time to share with us your heartwarming review and return stay at J5 Rimal. We are thrilled to hear that the team's hospitality and genuine service made you feel at home. Your kind words will inspire and motivate us more. We cant wait to welcome you back soon! Hopefully soon. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and their services
Stayed 7 nights in Nov 2021
Response from J5 Rimal Hotel Apartments on 8 Dec 2021
Dear Valued Guest, Thank you for the 5-star rating! It is a delight to know you had a pleasant stay and had a great experience, especially with our staff and services. Guest experience is our priority and we are glad that read that from your feedback. Thank you for your kind words and we do look forward to welcoming you back soon! Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location close to metro and lots of restraunts. Will stay here again.
Stayed 9 nights in Nov 2021
Response from J5 Rimal Hotel Apartments on 28 Nov 2021
Dear Valued Guest, Thank you for giving us an awesome review. It is a great pleasure to have you staying with us and considering our hotel as a good location by providing you a hassle-free to explore the different landmarks in Dubai and you can simply find shopping and eating places just within close proximity! We cannot wait to extend our warmest welcome to you again and to offer you another delightful stay. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything in this place is good,Walter the Kenyan man at the reception is extremely friendly and professional. The staff are very respectful the swimming pool is clean,i cant fault this place.Location is perfect for shopping etc and metro is less than 10 minutes walk,rooms are spotless with a very comfortable bed.
Stayed 1 night in Nov 2021
Response from J5 Rimal Hotel Apartments on 16 Nov 2021
Dear Valued Guest, Thank you very much for the wonderful review. We are delighted to know that we were able to create such a favorable impression during the stay. Your praises are a great encouragement to us. Thank you also for acknowledging the efforts of Walter who I’m sure will be thrilled to be recognized. Happy to hear also you appreciated the cleanliness of the rooms and pool and enjoyed the comforts of the bed. Indeed the hotel is accessible and in close proximity to the metro, providing easy access and ease to you our valued guests. We look forward to welcoming you back in the near future for another great stay with us here at J5 Rimal. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

OMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Amazing superb staff and clean, neat rooms. Will stay again.
Stayed 6 nights in Nov 2021
Response from J5 Rimal Hotel Apartments on 15 Nov 2021
Dear Valued Guest, Thank you for staying with us and for the excellent rating. We are glad that we were able to delight you during your stay. Your kind compliments are much appreciated and we will certainly share the review with the whole team. Again thank you and looking forward to your next visit. Warm regards, Ayman Gamal Room Division Manager

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff but small rooms
The building and room were very clean. However the room was very small, and kitchen was incomplete. The staff was amazing, always atentive and quick to respond.
Stayed 2 nights in Nov 2021
Response from J5 Rimal Hotel Apartments on 15 Nov 2021
Dear Valued Guest, Thank you for giving us a review. We are glad to know we met your satisfaction in terms of cleanliness, staff, and service. On the other hand, we regret you find our room small and kitchenette equipment is incomplete. We are very sorry if we didn’t make you aware that there are some kitchen tools/utensils that are available and can be provided upon request. Rest assured my colleagues will be reminded to inform our guests about this. Please allow us to share also that we have other rooms such as suite rooms that offer a wider space and are fully equipped with kitchen laundry facilities. Perhaps you may consider trying another room type which is bigger and that might fit your needs better. We look forward to welcoming you back on your future visit. Sincerely yours, Ayman Gamal Room Division Manager

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021
Response from J5 Rimal Hotel Apartments on 7 Nov 2021
Dear Valued Guest, We are glad you had a great stay with us. It is our pleasure to be of service to you and hope to see you again soon. Sincerely, Ayman Gamal Room Division Manager