Property grounds

Reviews of Jumeirah Dar Al Masyaf

5 out of 5
Jumeirah Dar Al Masyaf
King Salman bin Abdulaziz Al Saud, PO Box 75157, Dubai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 575 out of 667 reviews" "
Rating 8 - Good. 66 out of 667 reviews" "
Rating 6 - Okay. 14 out of 667 reviews" "
Rating 4 - Poor. 7 out of 667 reviews" "
Rating 2 - Terrible. 5 out of 667 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent atmosphere
Stayed 3 nights in Mar 2024
Response from Virginia Attina on 20 Mar 2024
Dear Mr. Alan, We are glad to see you enjoyed our atmosphere and hope to have you back with us soon!Kind Regards,Virginia AttinaGuest Experience Manager

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for a short break - away from the UK weather! Very helpful and efficient staff who made our stay very comfortable. A great choice of cuisine across a number of restaurant options. Very good facilities with several different pools plus a lovely beach. All in all, we were very happy with everything.
Stayed 5 nights in Mar 2024
Response from Virginia Attina Guest Experience Manager on 20 Mar 2024
Dear Mr. Nicholas, Thank you for such a lovely review! We are thrilled to see that you enjoyed your stay with us. We look forward to seeing you again,Kind regards, Virginia AttinaGuest Experience Manager

10/10 Excellent

Andrew, Ingatestone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not property in dubai better suited to our young family. Its just perfect. Get there and see for yourself !
Stayed 7 nights in Feb 2024
Response from Virginia Attina Guest Experience Manager on 13 Mar 2024
Dear Mr. Andrew,Thank you very much for your kind words and positive feedback. We are delighted to hear that our property was well-suited for your young family and that you found your experience with us to be perfect. It was our pleasure to host you, and we look forward to welcoming you and your family back for another exceptional stay in the future.Best regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Virginia Attina Guest Experience Manager on 20 Mar 2024
Dear Linda, Thank you for your 5* rating. We hope to welcome you back soon!Kind regards, Virginia AttinaGuest Experience Manager

10/10 Excellent

Pui Ham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Rodolphe Pialat - Hotel Manager on 13 Mar 2024
Dear Pui Ham, Thank you for taking the time to leave your valuable rating. We look forward to welcoming you back soon. Best Regards, Rodolphe PialatHotel Manager Jumeirah Al Qasr & Dar Al Masyaf

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mona

Stayed 7 nights in Dec 2023

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Absolutely amazing butler service food cocktail hour
Baby shower at the Al Qasr
Stayed 4 nights in Aug 2023

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I can’t wait to be back. Everything about this place is amazing. One of the best resorts I have to ever visited. Just stunning !
Stayed 6 nights in Jul 2023

6/10 Okay

Moheed

Stayed 4 nights in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room without a view
The room was advertised on Hotels.com as “water view”. Unfortunately, we were put in a room that was on the ground floor with a view of a wooden fence, with a kids club on the other side of the fence. We advised staff that we’d booked a room with a water view and asked to move rooms but I was told there wasn’t another room available.
Stayed 6 nights in Mar 2023

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place & service
Stayed 3 nights in Feb 2023

10/10 Excellent

Leigh

Stayed 6 nights in Jan 2023

10/10 Excellent

Mshary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Miles Ross Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

10/10 Excellent

Amish, Lusaka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Everything is awesome. One of the best places I have ever stayed and for sure a top class location in Dubai. Adult and child friendly for a nice holiday getaway. Do yourself a favor and stay here.

10/10 Excellent

Rex

Stayed 2 nights in Oct 2022

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Stayed in ocean view Arabian summer house, which was exceptional. Excellent restaurant choices. Staff were superb. Couldn’t fault in any way
Stayed 7 nights in Oct 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights and didn’t leave the resort. A city within a city, pools, beaches, bars and restaurants. Wild wadi, turtle feeding, abra and buggy trips. Loved it. Will be back.
Stayed 6 nights in Oct 2022

10/10 Excellent

Wasim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing and every staff member is attentative and goes the extra mile. Incredible setting
Stayed 3 nights in Sep 2022

10/10 Excellent

Barbara

Stayed 3 nights in Aug 2022

8/10 Good

zeeshan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

6/10 Okay

Rahul

Stayed 8 nights in Aug 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, facilities and service. Expensive restaurants but loved our stay
Stayed 2 nights in Jul 2022

10/10 Excellent

Stacyann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond an exceptional and Unique experience.
The stay at this resort was magnificent/ exceptional. The customer service was beyond excellent. If you want to have a unique luxury experience then Jumeriah Dar Al Masyaf is definitely it. You will not regret it, this is an experience like no other resort can offer. I will not stay anywhere else when I am in Dubai.
Stayed 3 nights in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Delimay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

William, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Very clean Excellent food
Stayed 5 nights in Jun 2022

10/10 Excellent

ross

Stayed 3 nights in Jun 2022

10/10 Excellent

Faith, Oakville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is amazing. We will defiantly be staying here again. Very clean and safe hotel. Selection of restaurants was amazing. Perfect location for getting around Dubai.
Stayed 8 nights in Mar 2022

10/10 Excellent

Lesia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort that's perfectly located. Loved our stay here and would definitely not hesitate to return.
Stayed 8 nights in Mar 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, excellent service, stayed many times over past 12 years and always meets expectations.
Stayed 3 nights in Mar 2022

10/10 Excellent

Andrew, Ingatestone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay. Magical hotel and grounds a true gem that will Not disappoint
Stayed 7 nights in Mar 2022

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Adriano Paolo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Masyaf is still amazing - great location
It was amazing - check in was a bit slow, but we were compendated with an up-grade - Thank to Andrea👍
Stayed 3 nights in Feb 2022

10/10 Excellent

Nittin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best
Certainly one of the best hotels on the world. No real reason to leave this stunning resort unless you’re keen to see the sites. Impeccable service in unique surroundings. Private boat to your restaurant of choice? Excellent.
Stayed 8 nights in Jan 2022

10/10 Excellent

Manesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living life’s finest moments!
It was seriously out of the world . Loved every bit of being pampered, being served, taken good care of and being treated to actual luxury . Special thanks to our darling butler Lara and concierge.
Stayed 1 night in Jan 2022

10/10 Excellent

Nagam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Dec 2021

10/10 Excellent

Rabia

Stayed 4 nights in Dec 2021

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Alexey, Sankt Peterburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and beverage discounts is not working in this hotel , Menadger sad it is error
Stayed 2 nights in Dec 2021

10/10 Excellent

Chad, Sugar Land

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well maintained. Beautiful resort. Close to convention center. Great service.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff took care of guest and made sure they were taken care of
Stayed 2 nights in Nov 2021
Response from Diana on 24 Nov 2021
thank you for your valuable feedback

10/10 Excellent

Nisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing villas Service was ok top form Nothing to fault
Stayed 2 nights in Oct 2021
Response from GR on 27 Oct 2021
It takes us a great pleasure to learn that your stay with us was up to your expectations. We are looking forward to welcoming you back to our property in the future. Best regards. The Guest Relations Team

10/10 Excellent

Hansa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from MM on 3 Oct 2021
Dear Hansa, Thank you for your raititng. We hope to welcome you back soon. Regards, Guest Services Team

8/10 Good

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021