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Mercure Exeter Southgate Hotel

4.0 star property
Travelers can start their day with a hearty breakfast after warming up in the hotel's relaxing facilities, including an indoor pool and rejuvenating sauna

Choose dates to view prices

Located in Exeter's business district, Mercure Exeter Southgate Hotel offers a welcoming retreat for families and travelers. Enjoy a traditional English breakfast, unwind in the sauna, spa tub, or indoor pool. The 24-hour front desk ensures helpful staff are always available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
The current price is ₹7,980
₹9,576 total
includes taxes & fees
14 Jun - 15 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 Double Bed (Classic)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Exeter, Mercure Exeter Southgate Hotel is in the city centre and near a train station. Exeter's Historic Quayside and Powderham Castle are notable landmarks, and the area's natural beauty can be seen at Dartmoor National Park and Exmouth Beach. Travelling with kids? Consider St Sidwells Point Leisure Centre and Riverside Leisure Centre. Visit our Exeter travel guide
Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Sunset Over Exeter Quay - Devon, England
    Exeter's Historic Quayside
    1 min walk - 0.2 km
  • Princesshay
    Princesshay
    5 min walk - 0.4 km
  • Exeter Cathedral
    Exeter Cathedral
    5 min walk - 0.4 km
  • University of Exeter - Saint Luke's Campus
    11 min walk - 0.9 km
  • University of Exeter
    16 min walk - 1.4 km

Getting around

  • Exeter Central Station
    10 min walk
  • Exeter (EXT-Exeter Intl.)
    25 min drive

Restaurants

  • The Prospect Inn
    5 min walk
  • Samuel Jones
    7 min walk
  • The Hourglass
    4 min walk
  • KFC
    5 min walk
  • The White Hart Inn
    3 min walk

About this property

Mercure Exeter Southgate Hotel

  • Upscale family-friendly hotel near Exeter's Historic Quayside
  • Exeter Cathedral is located near Mercure Exeter Southgate Hotel, which provides dry cleaning/laundry services, a bar and a health club. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner and children's meals. In addition to conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • English breakfast (surcharge), self-parking (surcharge) and express check-out
    • A 24-hour front desk, wedding services and meeting rooms
    • Luggage storage, a water dispenser and a lift
    • Guest reviews give top marks for the breakfast, pool and helpful staff
  • Room features
  • All 156 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Highchairs and free extra beds
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Coffee/tea makers, heating and portable fans

Similar properties

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Leonardo Hotel Exeter
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  • Restaurant
  • Air-conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,003 reviews
The price is ₹7,980
₹9,576 total
includes taxes & fees
21 Jun - 22 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 14 Jun 2026 start from ₹7,980, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Exeter Southgate Hotel?

Self-parking is available for GBP 16.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Checkout is at 11:00 AM.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, within a 5-minute walk of City Wall and Exeter's Historic Quayside. Exeter Cathedral and University of Exeter are also within 1 mile (2 km). Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Exeter Southgate Hotel Reviews

8.0

Very good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 411 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 85 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of the city. Great facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the gym, pool and facilities. Excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean room, Good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great staff, good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities
Fantastic stay! Great staff! Room lovely. The comfiest bed ever. Great pool facilities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms, comfortable bed, good pool, delicious bottomless breakfast. Staff very helpful and courteous.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service lovely comfortable room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Very comfortable would recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Excellent room. Great location for exploring the city.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities
The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Friendly staff ! Dogs welcome
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Room was great and breakfast very good. Pool and sports facilities were excellent, however the sauna floor was wet and slippery. I slipped and fell and have pulled a muscle in my back.!!!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Ai-Linh

Liked: Staff & service
It was generally a lovely stay but there was a funny smell in the pool area and also in the morning in the bedroom there was a odd smell of sewage. TV is very old and dated but otherwise general facilities were fine and the location was good.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, amenities
The room (1) was noisy. We could hear the guests next door showering. And the plumbing in our room also needed looking at as every time we flushed the loo or showered the pipe work would be noisy. We reported it. Breakfast buffet was great.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Wendy

Liked: Amenities
Disliked: Property conditions & facilities
Stayed one night in Exeter . Room was average. The bedroom carpet had a lot of stains on it ( kept shoes on ) Used the pool which was great but the woman’s showers had black mould on the ceiling above the showers and around the pipe going up into the ceiling inside the shower which was a bit off putting . Staff were polite and helpful . Disappointing I wouldn't rate it as 4 star. For one night it was doable .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, lovely little gym, room a little tired but perfectly serviceable. Good location.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Fairly spacious room and clean except coffee/tea stains on one wall). Some of the furniture definitely seen better days. Mattress and pillows rather hard! Great bathroom/shower although looked like an apprentice had done the siliconing in places 😳 Good value for money except the car parking charge - cheaper to use local car park nearby but it was too wet this time.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
The shower drain was blocked causing the water to overflow. Check in was easy and pleasant. We enjoyed our stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Stayed 2 nights in May 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025