Seasonal outdoor pool, pool loungers
Check availability

Reviews of Vivanta Surajkund, NCR

5 out of 5
Vivanta Surajkund, NCR
Shooting Range Road, Suraj Rund, Faridabad, Delhi N.C.R

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 329 reviews" "
Rating 8 - Good. 105 out of 329 reviews" "
Rating 6 - Okay. 25 out of 329 reviews" "
Rating 4 - Poor. 13 out of 329 reviews" "
Rating 2 - Terrible. 9 out of 329 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel for the price-range in all of Delhi. A huge pool with views, access to the spa and excellent restaurant. Immaculately clean and beautiful lobbies and gardens, this is the perfect hotel to escape the crazy business of the city. It's a little bit further out, but still only £5 in an uber to the centre (25-30 mins) and £8 to the airport. This also makes it a very peaceful and tranquil haven. Recommend without hesitation.
Stayed 2 nights in Mar 2024

8/10 Good

Sahil

Stayed 1 night in Feb 2024
Response from Ritesh on 29 Mar 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

6/10 Okay

Alice

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice hotel could use a better cleaning crew though found the bottom of the vanity to be filthy left a wrapper under it and saw it there next day as well thick dust on picture frame
Stayed 7 nights in Jan 2024
Response from Ritesh on 27 Feb 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

mihir

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent property with great staff. We were upgraded to a very nice room which made the stay so much more pleasant. Staff members were excellent, polite and genuinely willing to to help and make the stay memorable. If you are visiting the Surajkund International Crafts Mela, this is the best place to do it as you can walk to the fair.
Stayed 2 nights in Feb 2024
Response from Ritesh on 27 Feb 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

2/10 Terrible

Sanjeet

Travelled with group
I paid double the price as per make my trip of indian hotel app.. Hotel room terrible no additional services has been given hair in water bottle..
Stayed 1 night in Jan 2024
Response from Ritesh on 27 Feb 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Anindya, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, excellent food and breakfast buffet was superb! Staff were all awesome. I had high expectations from my stay and they were exceeded!
Stayed 4 nights in Jan 2024
Response from Ritesh on 27 Feb 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Puneet, Milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Ritesh on 27 Feb 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Suzanne

Stayed 3 nights in Jan 2024
Response from Ritesh on 29 Mar 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Stunning hotel and all staff are so friendly. Very secure for international solo travellers. Amazing authentic food.
Stayed 2 nights in Jan 2024
Response from Ritesh on 22 Jan 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Lakhwinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ritesh on 27 Feb 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very Old room, No fridge, No Hand towels, intercom was not working.
Stayed 1 night in Jan 2024
Response from Ritesh on 22 Jan 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, room comfort
Nice hotel Vivanta by Taj .. a touch of class
Clean hotel but not centrally heated and feels cold in lobby, rooms and washrooms are clean and definitely the best place to stay if u r in Surajkund
Stayed 1 night in Jan 2024
Response from Ritesh on 22 Jan 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

6/10 Okay

Ajeet

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Ritesh on 22 Jan 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

8/10 Good

Jaydeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property if you want to stay near Faridabad. The staff and service was beyond awesome. The hotel is very well designed with Indian touches and very practical. We stayed in 3 separate rooms during our stay. First room was a King bed room which was perfect for 2 occupants. We switched to a two bed room. The beds were extremely small. We switched back to a different king bed room on a different room and the room seemed to be under construction. The bathroom was unfinished/poorly finihsed. The bathtub was broken and had to be fixed while we waited. Overall the rooms are large and well designed and quiet. The morning breakfast was incredible!! I had a sprained ankle during the stay and the staff generously offered me help and aid to ease the pain. Overall the experience was great due to the staff, service, common amenities (play room, gym, pool, restaurant, spa) breakfast and room size.
Stayed 1 night in Dec 2023
Response from Ritesh on 27 Feb 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Jaydeep

Stayed 1 night in Dec 2023
Response from Ritesh on 22 Jan 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sunita B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023

10/10 Excellent

Gunjit

Stayed 1 night in Nov 2023

6/10 Okay

Anil Kumar

Stayed 1 night in Dec 2023
Response from Ritesh on 16 Dec 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

2/10 Terrible

Hardeep

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good but staff and food is very bad. They charge you another people bill and hair in food and tasteless food
Stayed 5 nights in Nov 2023
Response from Ritesh on 4 Dec 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ritesh on 27 Oct 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Bhupesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ritesh on 27 Sept 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

4/10 Poor

nitika

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
there was lot of noise. My room was just near to there coutyard view and there was a lot of noise of fountain and horn//
Stayed 1 night in Sep 2023
Response from Ritesh on 13 Sept 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

pankaj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience.
Response from Ritesh on 5 Sept 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Ranjan

Stayed 1 night in Aug 2023
Response from Ritesh on 5 Sept 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Good

Taranveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend getaway!
Stayed 1 night in Jul 2023
Response from Ritesh on 5 Sept 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 Good

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities
I had 2 rooms booked. Forget about giving rooms closer to each other, they gave us rooms on different floors altogether.
Response from Ritesh on 28 Jul 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 Excellent

ADS

Stayed 1 night in May 2023
Response from Ritesh on 27 Jun 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Manav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience… Room upgrade was awesome 😊😊
Stayed 1 night in May 2023
Response from Ritesh on 27 Jun 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

hannah

Stayed 1 night in Apr 2023
Response from Ritesh on 27 Jun 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

6/10 Okay

Vipin

Stayed 2 nights in Apr 2023

6/10 Okay

Abhishek

Travelled with partner
Liked: Staff & service, property conditions & facilities
I stayed at Vivanta about 7 years ago and it was fantastic - beautiful, clean, great serivce. But on this most recent visit, the room looked a bit old and worn. The floors were not very clean, and there was a slight sewer smell in the watercloset and shower. This was in a Premium Room. Not a big deal since I was only there for one night, but it isn't what I remember.
Stayed 1 night in Mar 2023
Response from Pawaninder Sondhi on 29 Mar 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

10/10 Excellent

Carina

Stayed 1 night in Mar 2023
Response from Pawaninder Sondhi on 29 Mar 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

10/10 Excellent

Manali

Stayed 3 nights in Mar 2023
Response from Pawaninder Sondhi on 9 Mar 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

2/10 Terrible

Vaibhav

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Feb 2023
Response from Pawaninder Sondhi on 20 Mar 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

8/10 Good

Ji Hoon

Stayed 2 nights in Feb 2023
Response from Pawaninder Sondhi on 14 Feb 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

10/10 Excellent

Amit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jan 2023
Response from Pawaninder Sondhi on 25 Jan 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

6/10 Okay

Bharti

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful. But the room service and housekeeping tend to suffer if the property has an event going on. I experienced it first-hand. Sought help from the housekeeping staff two days before check-in for a service and was assured that it would be done. Repeated my request on arrival and then on the day I needed the assistance (which is not part of the room amenities). The staff kept me waiting till the last moment, did not take my calls. Finally, someone who was not a professional was sent to my room at the eleventh hour. Very disappointed and found the guest services not up to Tata Group standards
Response from Pawaninder Sondhi on 18 Jan 2023
Dear Guest,Thank you for the review. We appreciate the feedback and are apologetic for the inconvenience. We request you to treat this as a one of case and allow us to be of better service to you in the future. Regards Management Team

8/10 Good

Harjinder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good just the service during the dinner time was not great as per Taj’s standards
Response from Pawaninder Sondhi on 11 Jan 2023
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

2/10 Terrible

Aarti

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was rude and blamed everything on the hotel being over booked - I had booked twins beds, they gave me a king bed. - they gave me a smoking room and didn’t inform me. When I went to my room I realized the room was smoking because I have asthma and smoke doesn’t work with me. They said j would have to wait 45 mins for the rooms to be ready I asked housebkewpingbforbabexgfa shower cap and no one came to the room to give it Over all it was terrible,
Stayed 2 nights in Dec 2022
Response from Pawaninder Sondhi on 13 Dec 2022
Dear Guest,Thank you for taking the time to share your feedback. Please rest assured that your feedback has been taken up by us with the concerned department. It is unfortunate that you have had to witness such a shortfall. We hope to welcome you back to our hotel very soon! With Warm Regards Management Team

10/10 Excellent

ADS

Stayed 2 nights in Oct 2022
Response from Pawaninder Sondhi on 25 Oct 2022
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

10/10 Excellent

Mansi

Stayed 1 night in Oct 2022
Response from Pawaninder Sondhi on 24 Oct 2022
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

8/10 Good

ADS

Business traveller
Liked: Cleanliness, staff & service, room comfort
VALUE FOR MONEY
Very comfortable very efficient and friendly staff
Stayed 1 night in Oct 2022
Response from Pawaninder Sondhi on 24 Oct 2022
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

8/10 Good

Narinder

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Pawaninder Sondhi on 24 Oct 2022
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

6/10 Okay

Shikhar

Stayed 1 night in Sep 2022
Response from Pawaninder Sondhi on 15 Sept 2022
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

8/10 Good

Sahil Chaudhry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Beautiful premises Decent buffet Value for money offering
Stayed 1 night in Aug 2022
Response from Pawaninder Sondhi on 22 Aug 2022
Dear Guest,Thank you for sharing your comments with us. We are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous & respectful
Stayed 1 night in Jun 2022
Response from Pawaninder Sondhi on 13 Jun 2022
Dear Guest, Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team

10/10 Excellent

Zail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2022

8/10 Good

Sourav

Stayed 1 night in Apr 2022
Response from Pawaninder Sondhi on 7 May 2022
Dear Guest, Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team