Minibar, in-room safe, desk, iron/ironing board

Reviews of Quality Inn Gurgaon

4 out of 5
Quality Inn Gurgaon
17/6, Old Delhi Gurgaon Road,, Adjacent to Reliance Trend, Sector 14, Gurugram, Haryana

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 77 reviews" "
Rating 8 - Good. 33 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rohit, Gurgaon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really had a great time at this property. Only thing I had issue with is that only hot water was coming out of tap in wash basin, when I tried to move right in the cold water direction, it was getting turned off. Rest of the things are pretty good. It would have been amazing if the rooms had a balcony but they have few common balconies on each floor, so that’s fine.
Stayed 1 night in Mar 2024
Response from Amit Pawar on 24 Mar 2024
Dear Guest,Thank you for staying at Hotel Quality Inn Gurgaon and sharing your feedback with us.We regret the inconvenience and assure you that corrective actions have been taken.The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have more pleasant experience on your next visit.Warm Regards,Amit Pawar • Operations Manager

8/10 Good

Ugoeze

Stayed 3 nights in Mar 2024

2/10 Terrible

Niriti

Stayed 3 nights in Feb 2024
Response from Amit Pawar on 24 Mar 2024
Dear Guest,Greetings!Thank you for sharing the feedback. We sincerely regret your experience and assure you that we will take corrective measures. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.Also, if possible please elaborate an issue to review the same in details.Look forward to welcoming you back.Warm regardsAmit Pawar • Operations Manager

8/10 Good

Mohammed

Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Feb 2024
Dear Mr. Mohammed, Greetings from Quality Inn Gurgaon! Thanks For your valuable feedback, we are looking forward for your next stay with us soon. Regards

6/10 Okay

Roy

Stayed 3 nights in Nov 2023
Response from Amit Pawar on 15 Nov 2023
Thanks for your review

6/10 Okay

Reetika

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Photos are very outdated
I booked this hotel for my friends and I to hang out in for a few hours before our flight. It was listed on hotels.com as 4 stars but I’m not entirely sure what that means. This hotel was very misleading from their photos. Luckily we were only charging our devices before our flight and sitting around. I would not want to use the shower or sleep there. The walls were very thin, the shower was pretty gross, and the fitness center was a joke. The pool was also very old and needed updating. The security staff and the man who brought our bags to the room were very nice as were the restaurant staff. We were charged an additional 1,000 rupees for having a third person wait in our room for more than an hour. Even though they didn’t offer a cot for him to sit on our an additional device for the WiFi. We ended up just sitting on the bed watching tv that frequently went out and the controller didn’t control the volume to the tv. I would not recommend this hotel to any westerners as is it similar to a 1 star hotel in the states.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Not bad for one night stay
Stayed 1 night in Jul 2017

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

do not book, m

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Worth for money
Compact rooms small bed and location is not Gud food Is good and staff is helpful

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was really nice the staff were very friendly

8/10 Good

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Value for Money. Combo meal is really reasonable. Good hotel for business trips

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
I felt home. The service I received was amazing. Staffs were very friendly. I enjoyed breakfast, dinner and the young guys serving with gratitude. The price for the service, accommodation, and meal was very decent and affordable. I would love to stay again.

10/10 Excellent

ishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Overall its a nice stay. except one thing they have only one beer brand. If they had some imported beer in stock to serve it would be fantastic.

10/10 Excellent

Saurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It felt like home.

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hospitality
Special mention for the hospitality and services requested like birthday celebration arrangements at room, etc.

10/10 Excellent

Heyssha, K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service- personable.
It was amazing that Anil was able to recall my personal breakfast preferences after just one meeting. The rooms are clean and the staff do their utmost to make ones stay enjoyable.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not what I expected
It was ok, it was not something I expected. Probably it is a good hotel for local people but for a foreigner it is not a hotel to return back even the staff is friendly.

8/10 Good

Ashvin, London

Liked: Cleanliness, room comfort
Not bad but needs improving on certain places
The staff were friendly but one or two individual at the reception were very good in helping out with issues surrounding your stay or were very helpful with any help needed but I had a few problems with it being in an industrialL place and no Hot water in the morning and when you ring the reception they are very slow or not bothered to fix it but overall my stay was good enough and I would rate it a 3 star hotel

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

6/10 Okay

Daniel Pappan, Lanham, Maryland

LEISURE INN - Too far away from CITY CENTER
The hotel was too far away from city center (Supreme Court area). TRIPADVISOR.com stated that the hotel was 10 kms from the airport, but it turned out to be somewhere between 15 and 20 kms from airport. The taxi ran from the airport to this hotel for over 2 hours because of rush hour traffic. Eventually, we found out that in order to get to the hotel, we were going in another direction, away from CITY CENTER. So, the next day we checked out and moved to the HOTEL LALIT (which was twice as expensive but close to CITY CENTER). LEISURE INN is a 3-star property with not much amenities. However, it is being advertised as a 4-star property, which it is not. The amount of land is less where the property is located. However at Rs 3000 per night, I was not exactly complaining. The service inside and outside the hotel was fine.

6/10 Okay

RICARDO, London

Liked: Cleanliness
Disliked: Staff & service
NOT 4 star hotel
comfortable beds and nice decoration. It says 4 star, however, it is a 3 star. Good stay, but service was really poor and the food was certainly not a 4 star, VERY basic breakfast. I think if you are looking for a little more luxury as you would get in a 4 star, this is not the place. If you book the cheapest room you will be put in a room with no view what so ever, it face the windows of the rooms in front and there is a very close building blocking all the light. I asked to change and they kindly did it - you are not able to upgrade if you pay for the cheaper via hotels - and they will change much more to upgrade at the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money !
A good hotel with a clean room - Comfortable bed,clean bathroom,good airconditioning,wi-fi !A well stocked bar and a restaurant with tasty Indian food !The Mutton Biryani was very tasty !

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gaurav, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good hotel. Clean. Friendly Service. Definitely worth the price. The food though was average.

10/10 Excellent

Tomer, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel. Very kind hospitality. We had disagreement about the payment, and the hotel manager was very fair and showed a good spirit. We appreciate it very much. We recommend the hotel to everyone, and will probably come back.

10/10 Excellent

Mustafa, Exeter, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and tidy hotel near Central Gurgaon.
Very welcoming staff who made sure you had a wonderful stay. Nothing was too much for them. Love the buffet style of food for breakfast and dinner catering for a variety of needs.

10/10 Excellent

LBmoto, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprising experience...
At first I was very skeptical about the hotel, it's location, rooms, food and services. But I was totally surprised as everything was perfect and beyond my expectations. The place is a perfect weekend gateway. I enjoyed my stay and will surely visit again. HighHighly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst exp
Doesn't deserve to b called a 4 star prop. Location n view was the worst part.

8/10 Good

Bevan, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room
It was fantastic. Need to add some more items in food.

6/10 Okay

Robin Ahluwalia, Chandigarh

Liked: Cleanliness, room comfort
Poor food
Food served was really bad,overall I don't like the service much

8/10 Good

Raj, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good experience
Wen we reached... kinda confuse that is it good r wat... but overall very good experience. . In this much money its a good deal... I believe if they work on front desk to do fast chk in instead of long wait to get a room then it will be a good for guests. Rest all good.

10/10 Excellent

Himank, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!!!!
I went yo this place just to relax... I had a superb experience.. The staff was friendly , rooms are good n comfortable, i got a good deal from hotel.com so it wasnt even expnsve.. If u r aound and looking for a place to stay then i recommend that u can blindly book this hotel

8/10 Good

Rajat K

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

A traveller, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Very happy with my stay. Perfect service, great rooms. Unlike many other hotels it is not only full of quality but has unique look and feel. The roof top pool is nice though couldn't use it being very cold in gurgaon. Dal makhni was out of this world, never had one like that before. I am Definitely coming back. Stayed January 2014

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Karan, Rewari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel staff is really amiable and rooms are clean and nice It was a pleasure to stay at peppermint

2/10 Terrible

sunil, old gurgaon

Disliked: Staff & service, room comfort
Really unhappy
Really unhappy with peppermint unprofessional and unethical way of handling client its my forth visit in last one year. Mistakenly few of the flowers stain on the bedsheet made my me for that I need to pay 2000 INR.

10/10 Excellent

A, faridabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Comfortable Stay
it was a very nice experience staying at peppermint west, have traveled to a lot of places but this was a nice stay. The staff on arriVal was very welcoming and warm. I drove all the way from Jaipur was very tired but thanks to expedia and the staff at peppermint the checkin was quick. The room service also was good and food was up to the mark Really enjoyed the stay.keep up the God work

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service,
relaxing and comfortable would love to come again.

10/10 Excellent

terry, Goa/WsM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peppermint does not suck !!
After an indifferent start I had a great weekend at the Peppermint Hotel. The evening buffet was excellent the breakfast adequate.The pool was small but as I was only one using it no problem. Area was not great but if you just want to chill out Hotel is perfect and excellent value.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was very good. However, there needs to be improvement with respect to staff - they need to be more courteous and service oriented. Hotel is definitely a great value for money.

10/10 Excellent

Dishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Very nice bathroom as well as amazing swimming pool on sixth floor rooftop...

10/10 Excellent

swayam, New delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Had a very nice time there. We went there to celebrate my niece b'day. Staff was helpful.

8/10 Good

Raj, chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay
Fairly good but surroundings not as per good standards.overall 3.5 out of 5

8/10 Good

ns, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, good service.
Everything was great. Wish they had a bar in the hotel as well or served alcohol.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
comfy beds
it was good i can stay next time