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Reviews of Hotel Swati Deluxe

2.5 out of 5
Hotel Swati Deluxe
17A/32, W.E.A Karol Bagh Pusa Road, New Delhi, Delhi N.C.R

Reviews

6.2
Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 9 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Swati Deluxe was conveniently located near a major market area and the subway, and had great restaurant options next door.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from manager on 3 Dec 2018
Dear Guest, Thank you for your words of appreciation and encouragement. We are delighted to know that you enjoyed your stay . We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

4/10 Poor

Verified traveller

Disliked: Amenities
Stayed 1 night in Nov 2018
Response from MG on 29 Nov 2018
Dear Customer, Please rest assured that your concerns have been highlighted to the respective department to implement necessary corrective actions as all our efforts are to prevent future occurrence to any of our guests. We urge you to give us another opportunity to server you better with an enjoyable stay. We look forward to welcoming you back soon with our improved services

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
One night at Swati Deluxe
The rooms really need to have a major upgrade. The remote controls for the air conditioner and TV were greasy and dirty, and the air con itself had been abused causing the swing feature to no longer work. The lighting was very dim. We didn't dare use the hangers in the cupboard due to an awkward smell coming from inside. There was no hot water in the faucet in the sink at night. I thought even 3 star hotels have to maintain a certain standard. We had no complaints about the staff and their courtesy. The complimentary buffet breakfast at the adjoining restaurant owned by the same management was nice. But the hotel management should really consider giving the rooms a major overhaul and upgrade. We only stayed there for the convenience of the location being easily accessible to downtown for food and shopping.

2/10 Terrible

Jatin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Pen, Dubai

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
Booked a famiily room, got a small twin room with no option to change. Room was grubby, sheets were itchy. On the website the hotel looked fine. The staff was fine. Got woken up at 5.30am when some man banging on all the doors trying to wake up his bank staff that were staying there.

4/10 Poor

Andy K, Perth, Western Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a Deluxe hotel!
I have stayed at its sister hotel, Swati Hotel and thought I give Swati Deluxe a try as I am very impressed with Swati Hotel. What a major difference between both. Swati Deluxe uses an outdated 1960's elevator which doesn't impress tenants as it shudders and have trouble fitting more than 3 people. The rooms are small, with outdated decor and lino floors, wet bathrooms, outdated flush toilet systems, and a tiny 15 inch TV. A breakfast is included but the range of food offered (being vegetarian) is limited. We were meant to live in Swati Deluxe again after a week's absence but after our bad experience, I cancelled the booking to move to Swati Hotel which is a lot more deluxe with its modern decor, space, carpeted rooms, 32 inch TV, up-to-date elevator, etc.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff behavier is Horibal,
Left brake down more than 24 Hrs. no respoanse from Staff. Thet charge Laundary charges during check out which i have refuse to pay. With out any clerafication manager ask for payment.

6/10 Okay

Angela, Vancouver

Liked: Staff & service
Transit hotel
Good hotel, stayed the nights before and following my Exodus tour. Was a fairly basic 3* property in New Delhi, par for the course in Karol Bagh. Kudos to Rajendra, who was a fantastic bellman, and very professional and polite.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pure veg is the only plus point
Bathroom not clean drainage problems broken window

10/10 Excellent

Jas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for shopping
It is quite a pleasant budget hotel. Staffs are very helpful and always reachable. Great place to stay if you are focusing on shopping mainly. The area is also not noisy like other parts of Karol Bagh.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
it was a good experience. had a comfort stay and staff was very good ........................ definitely suggest others to stay .......

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced 'budget hotel'
Basic facilities. Basic service. Not worth the price paid.

2/10 Terrible

rohan, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ready to listen
My flight to Delhi got cancelled due to bad weather conditions & hence asked hotel to cancel booking & asked them to credit 1 night during next travel but we're not ready to listen.....

4/10 Poor

Fox, Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
Not too clean
I had requested a king bed executive double and received a basic twin room. There was no hot water most of the time and the hotel overall was not very clean. Breakfast at the restaurant next door was good and the hotel staff were great about airport transfers and arranging transportation as needed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfaction
Excellent - cannot fault the hotel in any way.Will definitely be going back again

8/10 Good

Hanna, kelowna BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hanna
The stay was good . would book their again

6/10 Okay

Atul, Ranchi, Jharkhand, India

OK but very EXPENSIVE
The hotel is OK but it is not worth the money i paid. They overcharge!!

4/10 Poor

CaptainKirk

It was ok
It served the purpose since we wanted to stay amidst the shopping locality but wasn't a great experience. Good only if you need to crash for the night.

8/10 Good

Elizabeth Great Grandmoth

Liked: Cleanliness, staff & service, room comfort
Good one-nighter
I was completely charmed by the ultra-Thai decor of lobby and room. The airport pick-up and delivery worked smoothly, and it is not far compared to the size of the city. On the other hand, for seeing the great sights of this huge city on a longer stay, one would want to be more central. The air conditioning was good but a bit noisy. I arrived tired and never mastered the hot water system but I'm sure it would have worked ok if I had asked for help. All in all,good value, comfortable room, with the added bonus of charm.

8/10 Good

KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its ok
Hotel is OK..food is excellant. the best I should say....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasing experience
Staff members at Swati are very courteous and helpful. Rooms are small but comfortable. However, the hotel needs to replace the window A/Cs (which can be vvery loud at times) by split A/Cs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

pat, london, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
swati deluxe hotel, new delhi
we have stayed at this hotel several times but this was the first time since the completion of the metro and the end of the Commonwealth Games. We noticed that prices have crept up and that more of thestaff are actively looking for tips. On the whole, this is a good hotel for exploring Delhi. The metro is a short walk away and connects you to all of Delhi. There is also a good restaurant only a hundred metres away.

8/10 Good

knowhere

Liked: Cleanliness, staff & service, room comfort
OK inexpensive stay
My stay was one night previous to joining a tour. Airport pickup performed as promised. Staff pleasnat and helpful. Room very adequate, complimentary breakfast at adjacent restaurant. Be aware that price does not include VAT or luxury tax--add about 40%.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mi peor sitio en la india
la situacion es buena.la habitacion que nos toco es pequeña, sucia,antigua, sin ventana ni ventilacion, el ascensor hace muuucho ruido.mandamos que nos limpiaran la habitacion y lo unico que hicieron fue cambiarnos las toallas, pero la roña de las puertas y paredes seguian en el mismo sitio. vosotros vereis.