I was stay Best Western , Sky-city Hotel , Gurgaon , India on May 20th-21st ( one night ) , when I check in in my given Room No. 507 at that time in the same room somebody was sleeping , room boy also was with me when I check in , he also socked and asked me stay outside for a while . Then he phoned to the reception and somebody came to see my room and told me , Sir please stay 20 Min in Lobby , I stayed around 20 - 25 Min in the lobby then reception staff told me to go in my Room 507 , when I went to my room , I was so socked , bed was wet and pour water everywhere in bed and bed cover , blanket was wet , immediately I called to reception and reception staff came in my room to see and apologize for everything and they changed bed sheet , blanket ....
My question is to the BEST WESTERN HOTEL MANAGEMENT
IS THIS INTERNATIONAL STANDARD 4 STAR HOTEL'S Service ???
I have been stay Best Western Hotel , Premier , Best Western , Maryland ,where service was good so I choose this hotel Best Western , Sky City , Gurgaon , India but WAS MY MISTAKE TO CHOOSE THIS HOTEL .