Exterior

Reviews of La Quinta Inn & Suites by Wyndham Allen at The Village

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1004 reviews" "
Rating 8 - Good. 234 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 78 out of 1004 reviews" "
Rating 2 - Terrible. 79 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

venuste

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty hotel , very smart rooms
Stayed 1 night in Mar 2024
Response from UA on 27 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Nadia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s construction but we weren’t told beforehand. The room hand a weird smell. The stairwell was disgusting. The elevator wobbled if you moved in it. The tv in the room didn’t work. We didn’t have towels in our room and when we asked the front desk she says she didn’t have any extra. There was no blow dryer in the room either. The room felt dirty along with the rest of the hotel.
Stayed 2 nights in Mar 2024
Response from UA on 27 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and stay everything about this place is A1
Stayed 1 night in Mar 2024
Response from UA on 25 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Legend

Stayed 2 nights in Mar 2024
Response from UA on 28 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Vonda

Liked: Staff & service
Disliked: Property conditions & facilities
They should tell you that they are renovating. The Sheetrock dust was terrible
Stayed 2 nights in Mar 2024
Response from UA on 4 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive a honest feedback. We are glad to learn that you had a positive experience during stay with us .I will share your comments with our team, who I am certain will take the time to turn it around !Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Logan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from UA on 4 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

scott

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
as a cinstruction worker i was dissapointed at how much trash and construction material was around the property. i did read the reviews ao was not surprised but felt they could have taken more time to and effort to limit how it impacted the guests. spent 4 months living in a house in north carolina while doing a massive rennovation so i feel more coukd have been done. its mostly on the contractor but hotel staff needs to do better at naking them do better. room was clean and comfortable so met that need. on the room maintenance they need to use the right color and finish of oaint to do touchups. what they did was deplorable and that contractor should be embarrased at the quality of work
Stayed 1 night in Feb 2024
Response from UA on 29 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In the app or when you making reservations they should mention that property is remodeling to let people think about with all the chaos the construction is doing. The noise the dust… people were sanding down hallway next to the temporary breakfast area was being served!!!! I’m sorry but if I knew that was going to happen I would have booked in another hotel.
Stayed 2 nights in Feb 2024
Response from UA on 27 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service
They are currently remodeling this location, was not known at time of booking. Were in the middle of doing tile floor work in the lobby and other main areas. However, rooms appeared to already be remodeled and were nice. Appears will be very nice place to stay once the remodel is completed.
Stayed 2 nights in Feb 2024
Response from UA on 24 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction at the time of our visit, so this did add an unexpected setting for our stay. However, the hotel manager was very friendly and accommodating, even getting us into our room almost two hours early since we were from out of town. If you can be patient with the fact that they are remodeling, then it really is a nice place to stay!!
Stayed 2 nights in Feb 2024
Response from UA on 22 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Ethan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under heavy construction. The whole first floor was torn up and being redone with trash and equipment stacked up. Pool was inaccessible due to contraction and clutter. Breakfast was served in a small room with construction material taking up a good part of the room.
Stayed 3 nights in Feb 2024
Response from UA on 19 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Katrina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was construction being done around the hotel and it didn’t even look like it was open when we first arrived. The room was nice, but all down the hall way in smelled of weed like someone had been smoking it the whole stay.
Response from UA on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were repairing the whole hotel so it was empty, dusty and smelled like paint fumes. The water never got hot stayed ice cold for showers. The staff was friendly but the whole place was torn apart. A warning they were redoing the whole place would have been nice when booked.
Stayed 1 night in Jan 2024
Response from UA on 30 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole thing is under construction and unsafe couldn’t walk anywhere very bad choice doesn’t look like the pictures they are showing
Response from UA on 26 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

gail Lange

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from UA on 26 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great at check-in. They were very friendly throughout my stay. They were working on the lobby, but it did not take away from my trip. The breakfast was good and parking was easy. When I am in the area, I will stay here. The price and service were beyond what was expected.
Stayed 3 nights in Jan 2024
Response from UA on 23 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Rebekkah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the room was nice, and the staff was amazing, this property is under major construction. This information was with held from us and if we would have known, we would have booked elsewhere. Not happy about our stay at all. Be transparent with the condition of your property.
Response from US on 22 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

Les

Liked: Staff & service
Disliked: Property conditions & facilities
Property was being renovated during our stay. Thus the cheaper rates. Walked through construction to get to my room. I can manage this but would have prefered to know beforehand.
Stayed 3 nights in Jan 2024
Response from UA on 21 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

Hope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from UA on 19 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from UA on 17 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2024
Response from UA on 4 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on 13 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Taein

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from UA on 8 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Bree

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was good, room amd hotel where clean. I was really upset about the hot tub.. one reason we booked this hotel... its hard to get to and surrounded by construction. We propbably wont be back.
Stayed 2 nights in Jan 2024
Response from UA on 8 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Oladapo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on 8 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future .

8/10 Good

Dena

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction in the area, which makes it a little difficult for parking but understandable.
Stayed 3 nights in Jan 2024
Response from UA on 8 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on 8 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff don’t do anything . Dirty in most areas u can find something on the walls floor or bed hair dirt. Whoever cleaning the place needs a new job . Noisy . Inside smelled of weed when was busy on the weekend. Dirty
Stayed 1 night in Jan 2024
Response from UA on 11 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Tammany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk could barely speak intelligible english. Communication was terrible.
Stayed 1 night in Jan 2024
Response from UA on 8 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Angel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience first time and last front desk didn’t care people were so loud at night laying on the floor in hallways and ridiculous
Stayed 1 night in Dec 2023
Response from UA on 5 Jan 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, bed was comfy, the view they gave us was under construction literally. Breakfast was fresh, tasty and plentiful and lasted well past 9am as the hours say, we ate breakfast at 10am, got dressed and as we were checking out breakfast was still going! Check in was painless, and the rest is history. I’d definitely book again. There is construction going on around the hotel just fyi
Stayed 1 night in Dec 2023
Response from UA on 30 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Austin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs some TLC but the surrounding area is nice.
Stayed 2 nights in Dec 2023
Response from UA on 29 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive a honest feedback. I am particularly delighted to learn that you had a pleasant experience during your visit I will share your comments with our team, who I am certain will be mindful of your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Daniel

Stayed 1 night in Dec 2023
Response from UA on 30 Dec 2023
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations.Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from UA on 27 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The buildings and construction around the hotel made the parking lot a little more difficult to maneuver but it’s not their fault.
Stayed 1 night in Dec 2023
Response from UA on 26 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What the heck is up with this place? Blood on the freaking toilet paper, broken toilet, bathrooms not cleaned or stocked. Never again.
Stayed 1 night in Dec 2023
Response from UA on 23 Dec 2023
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Response from UA on 24 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from UA on 19 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Alisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The man at the front desk was extremely friendly, and made me feel welcome. He ensured I had everything I needed for my stay. Even though the building was going through a renovation, there was no noise. 10/10!
Stayed 1 night in Dec 2023
Response from UA on 18 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from UA on 18 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2023
Response from UA on 15 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

patrick

Stayed 1 night in Dec 2023
Response from UA on 2 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint was lack of hot water. When I started the shower it ran for 10 mins with cool water before I got in it took 15 mins to get warm water. my only complaint and i mention it to the manager when checking out.
Stayed 1 night in Dec 2023
Response from UA on 13 Dec 2023
Thank you for taking the time and sharing your feedback . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Michael

Business traveller
Liked: Amenities, property conditions & facilities
Great breakfast, lovely area, wonderful staff
Stayed 1 night in Dec 2023
Response from US on 9 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 Poor

Haley

Travelled with family and small children, Travelled with pets
Disliked: Staff & service
They kept my id at check in. I called the next day and was told that only a manager could mail it to me. I had to call 2 more times before I was able to speak to a manager. They claim they mailed it but I haven’t received it 2 weeks later. It should only take a few days for it to reach me.
Stayed 1 night in Nov 2023
Response from US on 11 Dec 2023
Thank you for taking the time and sharing your feedback .Pallow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

h

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from UA on 6 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Latoya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this was within proximity to shopping and dining. There were roaches in my room.
Stayed 5 nights in Nov 2023
Response from UA on 5 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive a honest feedback. Kindly please accept my sincere apologies for the roach but rest assured we will make that a priority and will be resolving the concern immediately.i am glad to learn that you did have a positive experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our boys had a soccer tournament out there althought the hotel is undergoing some renovations the inside was clean and no noise. Over all we liked our stay
Stayed 2 nights in Dec 2023
Response from UA on 5 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Birl

Stayed 2 nights in Nov 2023
Response from UA on 24 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

Rosaura

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from UA on 5 Dec 2023
Thank you for taking the time and sharing your feedback . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.