Meeting facility

Reviews of Hilton Garden Inn Dallas-Allen

3 out of 5
Hilton Garden Inn Dallas-Allen
705 Central Expressway S, Allen, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 948 reviews" "
Rating 8 - Good. 262 out of 948 reviews" "
Rating 6 - Okay. 90 out of 948 reviews" "
Rating 4 - Poor. 45 out of 948 reviews" "
Rating 2 - Terrible. 29 out of 948 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Customer Service on 27 Mar 2024
Sabrina, we're thrilled you had an exceptional experience at Hilton Garden Inn Dallas/Allen. Thank you for awarding us a top rating. Our team hopes to provide you with another pleasant stay in the future.

10/10 Excellent

Evin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay will be back!!!
Stayed 2 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Evin, we are thrilled to hear about your positive experience at the Hilton Garden Inn Dallas/Allen. Knowing that you intend to come back is the greatest compliment. We eagerly await your return visit.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024
Response from Customer Service on 28 Feb 2024
Paul, we're thrilled to hear you enjoyed your stay at Hilton Garden Inn Dallas/Allen and particularly appreciated our prime location. We're excited to welcome you back in the future. Safe travels until then!

2/10 Terrible

Ireland

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
We appreciate your feedback.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

6/10 Okay

Jesus

Liked: Cleanliness
Stayed 4 nights in Dec 2023
Response from Customer Service on 18 Feb 2024
Thank you for sharing your feedback, Jesus!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Taylor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Feb 2024
Thanks for the amazing rating, Taylor!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Dallas/Allen!

10/10 Excellent

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Comfortable beds, Bathroom lighting could be better but it worked!
Stayed 4 nights in Feb 2024
Response from Customer Service on 11 Feb 2024
Larry, thank you for choosing the Hilton Garden Inn Dallas/Allen. It's great to know you found the beds comfortable during your stay. We've taken note of your suggestion regarding the bathroom lighting to enhance our guest's comfort in the future. We hope to welcome you back soon.

6/10 Okay

Luke

Liked: Staff & service
Could not control the heat or ac properly. Took hours for it to adjust. No soap in bathroom
Stayed 2 nights in Jan 2024
Response from Customer Service on 24 Jan 2024
Luke, we regret to hear about the inconveniences you encountered with the HVAC system and bathroom essentials. Our team pays careful attention to ensure our guests' comfort, and it's disappointing to hear this was not your experience. We are looking into this, and we appreciate you bringing this to our attention. We strive to constantly improve guest satisfaction and your feedback is invaluable in this process. We hope to get another opportunity to serve you better in the future.

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had an issue with ants in the room. When we brought it to the attention of the desk person, we were moved to another room.
Stayed 2 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Paul, we appreciate you highlighting the issue with unwelcome visitors to our attention. It's reassuring to know our team was able to assist swiftly by offering an alternative room. We'll make sure to put more measures in place to prevent future occurrences. Your feedback is instrumental in our continuous improvement efforts.

6/10 Okay

Lourdes

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Lourdes, thank you for taking the time to rate your recent stay. We value all forms of guest feedback, and it appears we have areas where improvement is needed. We promise to work on enhancing our services to better meet your expectations in the future. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Thank you for the wonderful rating, Bret!It's fantastic you enjoyed your time at Hilton Garden Inn Dallas/Allen so much! We look forward to hosting you again soon for another amazing experience!

6/10 Okay

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient for what we were doing in that area. The hotel was nice, but if u stay there, be sure to request a room on the back, as strret noise was VERY LOUD.
Stayed 1 night in Dec 2023
Response from Customer Service on 20 Dec 2023
Vicki, thank you for taking the time to share your experience. It's great to hear that our location was suitable for your activities. We acknowledge your observation related to noise, it's always helpful to know guest preferences so we can work towards ensuring a more peaceful stay in the future. You are always welcome here, and we wish to offer you a serene and enjoyable experience next time.

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023
Response from Customer Service on 18 Dec 2023
Thank you for the fantastic rating, Joshua!It's outstanding you had such a wonderful experience at Hilton Garden Inn Dallas/Allen. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy sheets to go balls deep
Stayed 1 night in Dec 2023
Response from Customer Service on 15 Dec 2023
Lucas, it's pleasing to hear you appreciated the comfort of your accommodation at Hilton Garden Inn Dallas/Allen. We strive to ensure our guests feel at ease during their stay and we're glad to note we hit the mark with you. We look forward to your next visit.

10/10 Excellent

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on 7 Dec 2023
Thanks for the perfect rating, Kohei!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Dallas/Allen.Have a wonderful day!

10/10 Excellent

SHU

Stayed 3 nights in Nov 2023
Response from Customer Service on 16 Dec 2023
Thank you for the 5/5 rating, Shu!It's excellent you enjoyed your time at Hilton Garden Inn Dallas/Allen so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very large room!
Stayed 1 night in Nov 2023
Response from Customer Service on 20 Nov 2023
Thank you for this excellent rating, Monica!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Dallas/Allen! We'd love to host you again someday for yet another unforgettable visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It’s located next to a busy highway so it’s noisy
Stayed 1 night in Nov 2023
Response from Customer Service on 14 Nov 2023
Thank you for sharing your feedback. We apologize if you found the surrounding noise to be a bit much. We appreciate your understanding that our location provides easy accessibility, however, we realize it also comes with some drawbacks. For future visits, please let our team members know about your preferences, so we can do our best to allocate a quieter room if possible. We hope to see you again at Hilton Garden Inn Dallas/Allen.

4/10 Poor

Dane

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good and Bad
The location was convenient near the convention center across the highway. The hotel was clean and staff was friendly. Breakfast was excellent. The location so close to the highway made it very noisy throughout the night. The walls were paper thin and the pillows were like sleeping on balloons. They did some recent painting and left the fixtures covered in painters tape.
Stayed 3 nights in Nov 2023
Response from Customer Service on 6 Nov 2023
Dane, it's good to know you found our location convenient and appreciated our clean facilities and friendly team. Hearing that our breakfast was excellent is particularly pleasing.However, we regret hearing your experience was affected by external noise and you felt the sound insulation in the rooms wasn't up to par. We strive to ensure every guest enjoys calm and comfort.Regarding your bed aesthetics, we understand everyone has personal preferences and strive to accommodate all types of sleep preferences. We are sorry for the inconvenience.Lastly, as for the painters tape on fixtures, we appreciate your patience as we perfect our surroundings to benefit all our guests.We hope to have the opportunity to better serve you in the future and ensure an improved experience.

4/10 Poor

Laura J, Winter Haven

Liked: Staff & service
Disliked: Amenities
The property itself is very nice along with the staff. Location is not near things so be sure to eat prior to your final arrival in the evenings. There were large bugs in my room and it made for an uncomfortable three nite stay.
Stayed 3 nights in Oct 2023
Response from Customer Service on 26 Oct 2023
Laura, it's invaluable to gain insight from your recent stay with us. While we're pleased to hear that you appreciated the property and our team members, we acknowledge your feedback concerning the location and your evening meals. Regarding the concern you've raised about unwanted visitors in your room, we assure you that we maintain high standards of cleanliness and will continue to do so. Do engage our front desk if you experience any similar inconveniences in the future. The comfort and satisfaction of our guests are our utmost priority.

10/10 Excellent

William F.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Service on 28 Oct 2023
William, thank you for your high rating of Hilton Garden Inn Dallas/Allen! It's great to know that your stay was enjoyable. We look forward to serving you again in the future.

2/10 Terrible

Albert

Disliked: Cleanliness, amenities, property conditions & facilities
Hair in bed under covers plus funny odor in room. Had them switch my room and the 2nd room has the same issues, So we left .
Stayed 1 night in Oct 2023
Response from Customer Service on 14 Oct 2023
Albert, it's disappointing to hear about the challenges you encountered during your stay, particularly regarding the cleanliness of the rooms. We endeavor to provide a comfortable and welcoming environment for all our guests. It's clear we did not meet this standard in your experience, and we truly apologize. Additional training is being planned for our team to prevent such incidents from reoccurring. We would appreciate the opportunity to make things right on a future visit.

6/10 Okay

David

Stayed 1 night in Oct 2023
Response from Customer Service on 29 Oct 2023
Thank you for taking the time to submit this feedback, David.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excellent

Petraah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing so affordable 💚
Stayed 1 night in Sep 2023
Response from Customer Service on 4 Oct 2023
Petraah, it's incredible to hear you enjoyed your stay at Hilton Garden Inn Dallas/Allen! Thank you for sharing your impressions about our affordability. Your remarks are truly motivating for our team members. We can't wait to welcome you back during your next visit.

10/10 Excellent

Osiria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 26 Sept 2023
Osiria, thank you for the top rating of Hilton Garden Inn Dallas/Allen. We are thrilled to know you had a remarkable stay. The team looks forward to welcoming you back on your next trip to Dallas. Safe travels until then.

2/10 Terrible

Quanise

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Customer Service on 27 Sept 2023
We appreciate you taking the time to share your feedback, Quanise.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 Good

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Service on 25 Sept 2023
Henrietta, it's wonderful to see your positive rating for Hilton Garden Inn Dallas/Allen. We appreciate it very much and hope to welcome you back in the near future. Thank you.

8/10 Good

SHU

Stayed 2 nights in Sep 2023
Response from Customer Service on 25 Sept 2023
Thank you for the 8/10 rating, Shu!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Dallas/Allen. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Service on 22 Sept 2023
Thank you for the wonderful rating!We're thrilled to see how much you enjoyed staying at Hilton Garden Inn Dallas/Allen. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Customer Service on 16 Sept 2023
Veronica, thank you for your support of Hilton Garden Inn Dallas/Allen. It's gladdening to see the perfect rating. We're looking forward to welcoming you back in the future.

10/10 Excellent

Nichole

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Customer Service on 7 Sept 2023
Nichole, thank you for your high rating following your stay at the Hilton Garden Inn Dallas/Allen. We're thrilled to have met your expectations and we look forward to welcoming you back for another wonderful visit soon. Safe travels!

6/10 Okay

Adriana

Stayed 3 nights in Sep 2023
Response from Customer Service on 7 Sept 2023
Thank you for the feedback, Adriana.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Excellent

duston

Stayed 3 nights in Aug 2023
Response from Customer Service on 23 Sept 2023
Duston, it's wonderful to see your high rating of Hilton Garden Inn Dallas/Allen. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Service on 29 Aug 2023
Thank you for the perfect rating, Marvin!We are very pleased to hear that you had a wonderful stay at Hilton Garden Inn Dallas/Allen. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Service on 24 Aug 2023
Thanks for the perfect rating, Douglas! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn Dallas/Allen. Have a great day!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steady staff always good for 5 yrs now
Response from Customer Service on 20 Aug 2023
Thanks for sharing this perfect rating, Joseph!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn Dallas/Allen! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

6/10 Okay

Kara

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
NOT SAFE
I stayed two nights. The first night, someone kept trying to come in our room. It happened 2 times before I called the front desk. They had a key. I firmly believe it was an employee. After I called, it happened 3 more times. Do not stay here for safety.
Stayed 2 nights in Jul 2023
Response from Customer Service on 27 Jul 2023
Kara, I hope you are having a fantastic day so far.First, I want to express my appreciation for taking the time to express your concerns with our team. Feedback from our guests is vitally important as it provides us with the areas we need to make improvements. We sincerely apologize for the inconvenience this has caused you during your stay.If there is anything we can do going forward, or should you need anything else, please do not hesitate to reach out to me at any time.

6/10 Okay

Pam, Oneida

Travelled with family
Liked: Staff & service
I booked a double queen room and was given a king room with a pullout couch. Of course, no linens on it and no reduction in price. The pool and hot tub were nice but full of bugs and trash. Evidently the skimmer was not working. They were also doing construction at the hotel. It was over priced considering the inconveniences.
Stayed 1 night in Jul 2023
Response from Customer Service on 14 Jul 2023
We appreciate the feedback, Pam.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Sheri

Stayed 1 night in Jun 2023
Response from Customer Service on 21 Jul 2023
Thank you for the excellent rating, Sheri!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton Garden Inn Dallas/Allen! We look forward to hosting you again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was comfortable and quiet the times we were in the room. Location to family members living in Plano nearby and convient.
Stayed 3 nights in Jun 2023
Response from Customer Service on 16 Jun 2023
David,It is wonderful to hear that you had a comfortable and quiet stay at Hilton Garden Inn Dallas/Allen. We always strive to provide a relaxing and peaceful atmosphere for our guests. Your mention of the convenient location to family members living in Plano nearby makes us happy, as we aim to be the perfect choice for travelers visiting the area. We hope that whenever you visit your family in Plano, you choose to stay with us again at Hilton Garden Inn Dallas/Allen. Thank you for sharing your positive experience!

6/10 Okay

Soma

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is undergoing a renovation and the first room we got had a drilling sound directly from upstairs. Front desk was nice enough to change our room and it was much better. Staff was friendly and lobby was clean. But the elevator was a disaster. There were 2 elevators and by the second day, one of the elevator was out of order. The only working elevator was super dirty and had horrible smell. Luckily we were on the second floor so we ended up using the stairs. I would give this hotel a try again after it’s done with the renovation.
Stayed 3 nights in Jun 2023
Response from Customer Service on 12 Jun 2023
Soma,Thank you for taking the time to share your experience at Hilton Garden Inn Dallas/Allen. It is valuable feedback that allows us to continually improve our service and facilities. We apologize for the inconvenience caused due to the ongoing renovation and disturbance from upstairs. We're delighted that our front desk team was able to promptly resolve the issue and provide a better room for you.It's great to know that you found our staff to be friendly and the lobby clean during your stay. However, we regret that you experienced issues with the elevators. Ensuring a safe, clean, and efficient elevator service is essential for our guests' comfort, and we'll be addressing your concerns with our maintenance team. Thank you for bringing this to our attention.We would be honored to have you stay with us again after the renovation is complete. Your enhanced comfort and satisfaction are our top priorities, and we're confident that you'll have a more enjoyable experience at the Hilton Garden Inn Dallas/Allen once the upgrades are complete. We appreciate your patience and understanding, and we look forward to welcoming you back when the renovations are finished.

4/10 Poor

Cindy, frisco

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately, I needed and was looking forward to the advertised in-room jacuzzi for some relief after back surgery, but I was disappointed. I was not aware of the major renovations taking place and the facilities not being available as expected. The jacuzzi nor the air conditioning was functioning and I left after a few hours after finding only 1 jet was somewhat functioning and the climbing temperature reached 76 degrees in the room. While management made right by comping the payment, I can not recommend this hotel until renovations are completed.
Stayed 1 night in Jun 2023
Response from Customer Service on 7 Jun 2023
We appreciate you taking the time to share with us your feedback, Cindy.We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward.We do hope you give us another opportunity to share a more enjoyable experience with you soon.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
hotel is under renovation- lot of jackhammer noise
The hotel is under complete renovation, so rooms on each floor are being worked on. There are multiple jackhammers being used pretty much all day long, which shakes the walls and are very noisy. No chance to nap or rest or make phone calls from the room without being disturbed. I asked the staff why it was not published info and was told "corporate told us not to put it on the website. Puts the staff in a difficult position, but it's not their fault. Also, I booked for six nights. They forced me to change rooms for the last night because someone booked an entire floor, including the room that I was in. So, I am not happy with it, and a few thousand points' compensation was not very satisfying.
Stayed 6 nights in May 2023
Response from Customer Service on 6 Jun 2023
Thanks for sharing your feedback.We regret that your stay with us was less than ideal. It's unfortunate you had such challenges with our construction. We strive to improve for the satisfaction of our guests. We appreciate your understanding and patience.We look forward to hosting you again soon so you can take advantage of our updates and improvements.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Customer Service on 6 Jun 2023
Thank you for the fantastic rating, Dawn!It's outstanding you had such a wonderful experience at Hilton Garden Inn Dallas/Allen. We care about the satisfaction of our guests. We can't wait to see you again soon!

2/10 Terrible

Jagdish

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Customer Service on 28 May 2023
We appreciate the feedback.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

4/10 Poor

Lester

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed hurt my back and the ac barely worked. Never totally cooled the room.
Stayed 2 nights in May 2023
Response from Customer Service on 27 May 2023
We appreciate your feedback, Lester.We're disappointed to hear that our bedding and temperature system didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from Customer Service on 25 May 2023
We appreciate your feedback, Abraham.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 Good

Kira

Stayed 1 night in May 2023
Response from Customer Service on 4 Jun 2023
Thanks for the 4/5 rating, Kira!We're happy you had such a lovely stay at Hilton Garden Inn Dallas/Allen! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
GREAT Location. Customer service. Very Clean
Stayed 2 nights in Apr 2023
Response from Customer Service on 3 May 2023
Jan, thank you for sharing your delightful experience at Hilton Garden Inn Dallas/Allen. We are thrilled that our prime location could cater to your travel needs and provide convenient access to various attractions in the area.It is wonderful to hear that our dedicated customer service team was able to create a warm and welcoming atmosphere during your stay. Moreover, maintaining a clean and hygienic environment is a top priority for us, and your commendation goes a long way in reassuring our commitment to excellence.We appreciate your kind words and look forward to hosting you again at our hotel during your next visit to the area!

10/10 Excellent

Tye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Customer Service on 14 May 2023
Thanks for the perfect rating, Tye!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Dallas/Allen.Have a wonderful day!