2 outdoor pools, pool umbrellas, pool loungers

Reviews of Blue Bay Curacao Golf & Beach Resort

4 out of 5
Blue Bay Curacao Golf & Beach Resort
Landhuis Blauw z/n, Sint Michiel

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 415 reviews" "
Rating 8 - Good. 188 out of 415 reviews" "
Rating 6 - Okay. 53 out of 415 reviews" "
Rating 4 - Poor. 26 out of 415 reviews" "
Rating 2 - Terrible. 16 out of 415 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jody

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The resort was extremely safe, nice staff, and the grounds were well kept. Unfortunately, it was closer to camping than a beach resort. There is no air conditioning except for the 2 bedrooms, which have no TV. The kitchen and living room are sweltering hot all day and night. There are also no screens so if you open the wood slats, bugs can come in. We were warned by hotel staff to be careful opening wood blinds because mosquitoes carry dengue fever. Yikes! Every outside noise is heard inside. Loud neighbors woke us up nightly! During our 8 night, 9 day stay, housekeeping only came one time. You are reusing towels for days. They have no washcloths at the property. The flush on our toilet broke. I was told maintenance would fix. Nobody came that day. When we asked about it again, we were asked to use the 2nd toliet for the remainder of our stay because they needed to take the entire wall piece off to fix the flusher. The four of us ended up having to use one toilet for the last 2 days, even though we purposely paid for a 2 bathroom unit. On the 2nd day, our dishwasher started stinking up our entire unit. It smelled as though rotting fish was in it, even though no dishes or anything were in it. We dealt with the horrible smell and 3 days of maintenance coming in and out until they finally found something causing it 3 days later. Beach and restaurants are not walkable distance. Consider somewhere that’s better maintained…
Stayed 8 nights in Mar 2024
Response from RT on 1 Apr 2024
Dear Guest,Thank you for taking the time to share your detailed feedback with us. We truly value all comments as they are essential for us to understand our guests' experiences and to improve where needed.We are glad to hear that you found our resort safe, and our staff nice, and appreciated the well-kept grounds. These are aspects we take great pride in.However, we sincerely apologize for the inconveniences you experienced during your stay regarding the air conditioning, housekeeping, and maintenance issues. We strive to provide a comfortable and enjoyable environment for all our guests, and it is clear that we fell short in your case.Regarding the air conditioning, we acknowledge that the common areas of some accommodations are designed to embrace the open and airy feel of the island, which can unfortunately lead to discomfort in warmer climates. We are currently reviewing options to enhance comfort in these areas without compromising the unique design of our resort.We also apologize for the issues with housekeeping and maintenance that you encountered. It is our standard practice to address any such concerns promptly and efficiently, and it is disappointing to learn that we did not meet your expectations or our own standards in this regard. We will ensure that our housekeeping and maintenance teams receive your feedback to prevent a recurrence of these issues.Additionally, we are looking into better ways to communicate with our guests about the transportation options available within the resort, including golf cart rentals that can make navigating to the beach and restaurants more convenient.Your feedback is invaluable to us, and we are taking immediate steps to address the concerns you have raised. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you, and all our guests, deserve.Warm regards,Blue Bay Golf & Beach Resort Management Team

10/10 Excellent

Varun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa that we stayed in was extremely nice and comfortable!
Stayed 2 nights in Feb 2024
Response from Blue Bay Hotel on 24 Mar 2024
Thank you for your review Varun, we are glad you enjoyed your stay with us and are hoping to welcome you again in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from GM on 28 Nov 2023
Thank you for taking the time to leave us a 5-star review on Expedia! We're thrilled to hear that you had a positive experience during your stay at Blue Bay Golf & Beach Resort.Your satisfaction is our top priority, and we are delighted that our efforts to provide an exceptional experience were reflected in your review. If there are specific aspects of your stay that stood out to you or if you have any suggestions for improvement, we would love to hear more.We appreciate your choice to stay with us, and we look forward to the pleasure of hosting you again for another fantastic experience in the future.Warm regards,Blue Bay Golf & Beach Resort Management Team

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they should tell people before hand that they are responsible for their own water and electric usage Their electric sockets are different and they need special plugs Other then that I enjoyed myself Thanks
Stayed 3 nights in Sep 2023
Response from The Blue Bay Collection Team on 5 Oct 2023
Dear Eunice, Thank you very much for your feedback and will take this up with the team regarding the utilities usage for our Beach Front Luxury apartments. Thank you once again for your review and we look forward to welcoming you back in a not too distant future!

10/10 Excellent

Erica

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from The Blue Bay Collection Team on 29 Aug 2023
Thank you for your review and we truly appreciate you taking the time for rating our Beach Front Luxury Apartment 2 bedroom. We hope to welcome back soon!

2/10 Terrible

Elizabeth

Stayed 6 nights in Mar 2023

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Danielle on 27 Mar 2023
Dear Robert,Thank you for your review, we really appreciate it. We are looking forward in warmly welcoming you back to Blue Bay Gol and Beach Resort at any time.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week in a two bedroom condo at the Shores. Excellent location with beautiful beach view. The place had everything we needed including a big balcony facing the beach. Staff was very welcoming and assisted us with our needs.
Stayed 7 nights in Jan 2023
Response from Susan on 7 Mar 2023
Dear Mr. Kevin, First of all I would like to thank you for taking your time to write this review. We appreciate your kind and valuable feedback and do look forward to possibly welcoming you back in the future. Kind regards, Blue Bay Team

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was wonderful. Very comfortable and quiet. The pool right out front was lovely. Internet signal in the room wasn't the greatest which impacted the tv use (smart tv). Expedia listed a microwave in the room but there was only an oven. It was about a ten minute walk to the beach. Restaurants were all excellent. I would return.
Response from Susan on 7 Mar 2023
Dear Guest, First of all I would like to thank you for taking your time to write this review. We appreciate your kind and valuable feedback and do look forward to possibly welcoming you back in the future. Kind regards, Blue Bay Team

6/10 Okay

Helen

Travelled with family
Disliked: Amenities, property conditions & facilities
The Blue Bay apartment was more or less ok to stay for a week, but due to several very uncomfortable features, I can’t imagine staying here for a longer period of time: -The windows in the apartment are all looking at a very busy road used by huge construction vehicles from 6:40am until late evening. It would be ok if there were actual glass windows on them, but there are only wooden shades and NO glass on doors and windows facing this road. To avoid mosquitos coming into the bedroom, these were kept closed down for a week, which made it so awfully dark and unpleasant in the room. -There are not enough lights in the bedroom and one of the bedside lights is broken off - The air conditioning is only present in bedrooms and not in the large kitchen/living room area. It gets extremely hot in this area and no fans were provided. Doors to the balcony need to stay closed during rainy mosquitoes season - Only 4 free pods of coffee were provided for the 4 people staying for 7 days. Not a single supermarket on the island sells these special size Lavazza pods, only reception sells them at $1/each -The beach is 20min walk away, but there are absolutely no walkways available for pedestrians and cars and construction vehicles drive 10-20 miles above speed limit on these roads -If we do come back to Blue Bay again, staying at the beach buildings, or close to the beach, is necessary, unless those are cost prohibitive

10/10 Excellent

Devri

Stayed 5 nights in Sep 2022

8/10 Good

Taadhimeka, Torrance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a great time, I wish I would have done more research and rented a car, because we spent quite a bit of money on using the taxi service. The front desk (Yvette and Danielle) were absolutely a pleasure and the Chef, kitchen staff and Bartender at Lemongrass made it even better. My husband had an iguana prepared that was amazingly cooked and presented it was the highlight of his visit, but we definitely will stay here again when we return.
Stayed 5 nights in Jul 2022
Response from BBH on 12 Aug 2022
Thank you for your review and we will be sure to recommend our guest to rent a car for their visit with us. We look forward to the pleasure of welcoming you back to our resort in the near future!

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great private beach
The private beach was very nice. Snorkeling was great. Felt very safe the whole time. When in room it was pretty quiet. Some construction nearby but they didn’t start super early and didn’t work on the weekend. Pool was nice, too, but spent most of the time at the beach.
Stayed 9 nights in Mar 2020
Response from Blue Bay Team on 14 Mar 2020
Dear Ms. Mary Beth, First of all I would like to thank you for taking your time to write this review. We appreciate your kind and valuable feedback and do look forward to possibly welcoming you back in the future. Kind regards, Your Blue Bay Team

8/10 Good

Joe, Oyster Bay, NY

Travelled with family
Liked: Staff & service
Resort is beautiful on a magnificent beach. Very friendly and helpful staff. Nicely kept grounds and good food and bar service on beach. Our unit: Two million dollar view in our large 3 BR/3 bath condo, contrast with college dorm quality furnishings. Needed new paint and bathroom cabinets falling apart. Most uncomfortable beds and pillows. Seems like after purchasing unit owner ran out of money to furnish and upkeep.
Stayed 7 nights in Feb 2020
Response from Blue Bay Team on 26 Feb 2020
Dear Mr. Joe, Hope this email finds you well. I would like to start by thanking you for your feedback and taking your time to write this review. We sincerely appreciate your positive feedback, but we do completely understand your general point of view. We can assure you that these points are all being addressed in our future updates to our accommodations. We do hope to welcome you to one of these updated accommodations in the future. Once again, thank you for your feedback. Kind regards, Blue Bay Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
The property was clean and well maintained with the exception of the fridge and coffee maker. There should be air conditioning on the main living area. Some mosquitos. All in all not bad.
Stayed 7 nights in Feb 2020
Response from Blue Bay Team on 25 Feb 2020
Dear Sir/Mam, Thank you so much for taking your time to provide us with your valuable feedback. We can assure you that we have included the points mentioned in your feedback towards our upgrade plans for the near future. We do hope to be able to welcome you to one of these units sometime in the future again. Kind regards, Your Blue Bay Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was peaceful & beautiful. Not much information was provided, it was difficult finding activities to do on the property & the surrounding island. Need better road maps, directions for areas to go would be very beneficial. Maybe it’s a cultural thing but to get waited on was comical. Didn’t seem as though anyone cared on how your meals were or if you would like more to drink & waiting on the bill took quite a long time. Always had to ask for it, usually from someone else & not the server/waiter. It’s almost as if they disappeared or left for the day.
Stayed 7 nights in Feb 2020
Response from The Blue Bay Team on 17 Feb 2020
Dear Sir/Mam, We would first like to thank you for taking your time to share your valuable feedback with us. Feedback is the food of champions and we can assure you that these issues have been addressed to the management of the departments concerned and these are being taken care off. We do hope to be able to welcome you again sometime in the future to Blue Bay. The Blue Bay Team

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Blue Bay Team on 10 Feb 2020
Dear Mr. Morten, Thank you so much for your positive feedback on our resort. We sincerely appreciate it and hope to welcome you back in the future. Kind regards, Blue Bay Team

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View access to beach. Could use a little upgrade. Wonderful safe base in Curacao.
Stayed 14 nights in Nov 2019
Response from BlueBay on 18 Nov 2019
Dear Guest, Thank you very much for taking your time and rating us. We are happy to see that you liked your stay at Blue Bay Curacao Golf & Beach Resort and that we could meet your overall expectations and needs. Furthermore, we want to thank you for giving us the opportunity to host you during your vacation at Curacao. We hope that you arrived safely at home and that we are getting the chance to welcome you again in the future. We wish you and your family a very nice day. Sunny regards, Your Blue Bay Team

8/10 Good

Verified traveller

Stayed 7 nights in Nov 2019
Response from BlueBay on 18 Nov 2019
Dear Guest, On behalf of Blue Bay Curacao Golf & Beach Resort we want to thank you for taking your time to rate us and that we were allowed to host you during your stay on the island. We are very happy to read, that you enjoyed your stay and that we could meet your overall expectations. Moreover, we hope that you had a good and safe trip back home. We would be excited to welcome you again at Blue Bay. We wish you a very nice day. Warm regards, Your Blue Bay Team

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, location, breeze, etc. Very safe as well due to constant security patrol
Stayed 2 nights in Oct 2019
Response from Blue Bay on 28 Oct 2019
Dear John, On behalf of Blue Bay Golf & Beach Resort, I want to thank you for taking your time to rate us. We are very excited about the fact, that we could meet all your expectations and more. Happily, we will share your feedback with the rest of the Blue Bay Team. Moreover, we hope you had a good and safe trip back home. We hope that we can welcome you back at Blue Bay Golf & Beach Resort. We all wish you a very nice day. Kind regards, Your Blue Bay Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything. Except to many mosquitoes ........
Stayed 7 nights in Oct 2019
Response from BlueBay on 21 Nov 2019
Dear Guest, We would first like to thank you for your valuable feedback. We are very excited to read that you enjoyed your stay at Blue Bay Curacao Golf & Beach Resort. We were very happy to be allowed to host you during your vacation at Curacao. However, we are very sorry for the inconvenience with the mosquitoes. Unfortunately, we can not do much about them. However, we are doing our utmost best to make our guests stay as relaxing and unforgettable as possible. We are hopping that you had a good and safe trip back home. We would look forward to welcome you again at our resort in the future. We wish you and your family a wonderful day. Sunny regards, Your Blue Bay Team

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good, but not enough to keep me.
Somewhere between 3.5 to 3.6 stars but not a 4 If I had to pick out all the minor flaws with the room they would be high double digits. All these little things add up. The private beach is a 3 minute drive, it's decent, not the clearest waters but passable. The bar serves decent food at fair price w/ live music at night. At the end I've decided to cut my stay short and try other 4 star resorts.
Stayed 1 night in Oct 2019
Response from Matthias Jonkman (Sales & Revenue Coordinator) on 7 Oct 2019
Dear Jeffrey, We want to thank you very much for taking the time to write us a review. With regard to the mentioned defects in the accommodation, we would like to inform you that we are currently upgrading all our accommodation. Any defects are therefore resolved as quickly as possible. Despite the shortcomings you experienced, we hope to welcome you again in the future, of course without the negative experiences. Kind regards, Matthias Jonkman Sales & Revenue Coordinator Blue Bay Curacao Golf & Beach Resort

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 4 nights in Sep 2019
Response from Blue Bay on 18 Sept 2019
Dear Guest, On behalf of the Blue bay Curaçao Beach & Golf Resort we would like to thank you for allowing us to accommodate you during your stay on the island and for taking your time to rate us. We hope that you had a safe trip back home and also to see you again in the near future. We wish you a very nice day. Kind regards, Your Blue Bay

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from BlueBay on 3 Sept 2019
Dear guest, Thank you very much for taking your time to rate us. We are excited that you’re so positive about our accommodations and services. We hope that we can welcome you back at Blue Bay again in the future. Wishing you a very nice day. Kind regards, Blue Bay team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cleaned and in a safe community. Overall was nice and comfortable for a family of four with children, there was no AC other than the rooms, it would have been nice to at least have some fans in the living room to help flow the air inside, we had all windows open all day and it did help a little but it is not enough air circulation. We would stay here again, the beach was a 2 min drive and we were lucky our unit was right in front of the pool which was perfect for our boys. We made most of our meals in the equipped kitchen which has all the basic for what you , there is also a great grocery store close by (maybe a 5 min drive). It was a beautiful place.
Stayed 5 nights in Mar 2019
Response from BlueBay on 3 Sept 2019
Dear guest, On behalf of Blue Bay we would like to thank you for writing us your feedback. Our team is happy that you had a positive reaction about your stay here with us. We are currently working on updating our accommodations to better serve our guests. Furthermore, we hope that you had a nice and safe flight back home and that you will choose us as your accommodation on your next trip to the island of Curaçao. Wishing you a very nice day. Kind regards, Blue Bay Team

10/10 Excellent

MichaelMonique H., United States

Liked: Cleanliness
Beautiful View Great Space
The views here are simply gorgeous and the unit was clean. The staff were accommodating a few small challenges but all were handled. I recommend this property and would stay here again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from BlueBay on 23 Jul 2019
Dear Guest, On behalf of Blue Bay Beach and Golf Resort, we want to thank you for taking your time two rate us. We are very excited about your feedback towards our property and services. We will share the comment with all involving departments. We hope that you had a safe and nice trip back home and that we are able to welcome you again in the future. Kind regards, Your Blue Bay Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
We stayed at the Ocean View rooms. The rooms are really outdated and we had a large mosquito infestation. Every night we had to kill at least 20 mosquitos and we would still wake up with bites. One night my husband couldn’t sleep at all because he kept getting attacked by them. Other than that the property is very nice and under construction for their new development. The beach staff was nice and friendly. There are two iguanas that were on the beach at all times and we’re really chill. One downside is there is no gym or running trial. Should really consider adding a gym to the resort.
Stayed 5 nights in Jul 2019
Response from BlueBay on 15 Jul 2019
Dear Guest, On behalf of Blue Bay, we want to thank you for taking your time to write us a review. We are happy to hear that you are so positive about our resort and beach. Nevertheless, we are very sorry for the problem with the mosquitos. Unfortunately, you can find this issue everywhere on the island. Furthermore, it’s true that we don’t own training machines in our GYM, however we offer our guests the possibility to join the various GYM-classes during the week. More than that, we hope that you had a safe and nice trip back home. We would be happy to welcome you again someday. Kind regards, Your Blue Bay Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning and the apartment was spacious and well furnished. It was obvious that there had been smokers staying there, though (the curtains really need to be cleaned) and the code we were given for the front door was invalid, leading to a 20 minute wait outside at 11pm to get inside.
Stayed 2 nights in Jun 2019
Response from BlueBay on 24 Jun 2019
Dear Guest, On behalf of Blue Bay Beach and Golf Resort, we want to thank you for taking your time to write us a feedback about your stay. We are happy to read that you are positive about our resort and accommodations. Nevertheless, we are very sorry about the problem referred to the security code at the entry door from your building. Also we want to apologies for the “smoker-smell” which we will address to housekeeping to look out for. However, we hope to welcome you again at Blue Bay Beach and Golf Resort. Kind regards, Your Blue Bay Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
WE ENJOYED BLUE BAY RESORT VERY MUCH.THE BEACH IS AMAZING.THINGS TO IMPROVE WE STAYED AT GARDEN #24 THE MATTRESS NEEDED TO BE REPLACED.THERE WAS NO LAUNDRY AREA ON THE RESORT OR IN OUR CONDO.WE FEEL TO KEEP THE OCEANS AND BEACHES BEAUTIFUL THAT THEY SHOULD CONSIDER RECYCLING IN ALL THE UNITS.
Stayed 10 nights in May 2019
Response from BlueBay on 22 May 2019
Dear Mr. and Mrs. Thank you very much for taking your time to write review. We are sorry for your inconvenience with the mattresses and will have them checked. We are offering laundry service which can be requested at the reception. However, we are excited to read that you enjoyed your stay at Blue Bay. Warm regards, Your Blue Bay Team.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beach was nice! We got ocean apartment and it was perfect.
Stayed 4 nights in May 2019
Response from BlueBay on 15 May 2019
Dear Mr. and Mrs. Thank you for taking your time to write a review about your stay at Blue Bay. We are happy to hear that you enjoyed your time here at the Blue Bay Beach & Golf Resort and that we met your expectations.. With warm regards, Your Blue Bay Team.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
A good place to relax, it was good to have access to WiFi around the place. Did not like the beach; too many rocks in the water. Definitely a car is needed to move around the compound. No phones in the room, if you have an emergency you get no help!!! The staff was friendly
Stayed 7 nights in Apr 2019
Response from BlueBay on 5 May 2019
Dear guest, Thank you for sharing your valuable feedback with us. We are excited to read that you enjoyed your accommodation and our staff! We are sorry to hear that the beach was not according to your expectations. Our apologies for not informing you about no phones in the apartments before your arrival. In case of an emergency you can contact our security via WhatsApp on your mobile phone 24/7, otherwise our reception desk is open from 8am – 8pm, 7 days per week. We hope to welcome you again in the future on our resort! Warm regards, Blue Bay team

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from BlueBay on 3 Apr 2019
Dear guest, Thank you for rating us 5/5! We are very excited to see that you enjoyed your stay and we hope to welcome you again on Blue Bay in the future. Warm regards, Blue Bay team

10/10 Excellent

Ifey, New York, NY

Travelled with group
Liked: Staff & service, amenities
The pool/villa access and access to the beach. Loved it!
Stayed 5 nights in Mar 2019
Response from BlueBay on 19 Mar 2019
Dear Guest, Thank you for your review, we love to see that you enjoyed your stay and especially the pool and our beach. We hope to see you again in the future! Warm regards, Blue Bay team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great beach and accommodations Garden area was extremely romantic
Stayed 10 nights in Feb 2019
Response from BlueBay on 11 Mar 2019
Dear guest, Thank you for sharing your experience about the resort with us. We are excited to hear that you enjoyed you Garden accommodation and our beautiful beach! We hope to welcome you again in the future at our resort. Warm regards, Blue Bay team

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
The kitchen was infested with cockroaches. There was no outdoor patio. There was no washing machine. The beach was beautiful the pool was nice and the golf course was lovely. We stayed in the Blue Bay Village last year and it was much nicer. Plenty of space to have breakfast outside or just lounge with a book. It had a washing machine and there were no cockroaches. It was also a shorter walk to the beach. We had to drive to the beach daily as we have a 1 year old and a 3 year old I would never stay in the Blue Bay gardens again. It was awful
Stayed 8 nights in Feb 2019
Response from BlueBay on 26 Feb 2019
Dear Gina, We are very sorry to hear that your stay didn’t meet your expectations, our apologies for this. Our Garden Duplex accommodations are either ground floor or second floor and they are not equipped with a washing machine. We will however have housekeeping take care of your laundry upon request. The resort is large and not all apartments and/or Villas are situated by or close to the beach. To move freely within the resort, we do offer Golf Cart Rental. However, we would like to thank you for the constructive criticism, and we will communicate this better in the future. Warm regards, Blue Bay team

10/10 Excellent

M&L, Ontario, CA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and helpful staff. No issues with any refinery smells as in other posts. We stayed in the bungalows and absolutely loved them. Would have loved some paper towels and dish detergent to be provided but otherwise very good. We will be back!
Stayed 7 nights in Jan 2019
Response from BlueBay on 13 Feb 2019
Dear guest, Thank you very much for sharing your Blue Bay experience with us. We are excited to read how much you loved our accommodations. Next to that we thank you for sharing your valuable feedback with regards to the paper towels and dish detergent, we will address this to our housekeeping department. We are looking forward to welcome you again on Blue Bay in the near future. Warm regards, Blue Bay team

2/10 Terrible

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019
Response from BlueBay on 30 Apr 2019
Dear Guest, Thank you for rating us, we are saddened to read that you rate us only 1 out of 5. We would value it a lot to know what caused the unsatisfaction. Don't hesitate to contact us, if you are willing to share this with us. Warm regards, Blue Bay Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the suite was perfect. Also, the inclusion of plates and utensils was helpful.
Stayed 2 nights in Jan 2019
Response from Shany Matthew - Front Office Supervisor on 4 Feb 2019
Dear guest, thank you kindly for taking the time to write us a review. We are pleased that you were satisfied with your suite, we hope to welcome you soon again at our resort.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best beach in Curocao. Good food at reasonable prices. Staff are friendly. Good golf facility on location. Great dive and snorkelling on the beach. Stay close to the beach is best. Three Ocean buildings are more pricey but worth it. We rented a three bedroom unit with full kitchen for 5 people. The views from our balcony are out if this world. Need a car or taxi to go to town or shopping. We enjoyed our stay.
Stayed 6 nights in Dec 2018
Response from BlueBay on 29 Dec 2018
Dear Sir/Madam, Thank you for sharing your Blue Bay experience with us. We are excited to hear that you did many activities on our resort and most important that you enjoyed your stay with us. We hope to welcome you again in the future. Warm regards, Blue Bay team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and beach. I felt like the staff in general was not overly attentive compared to other resorts we’ve visited in our travels. For example, we could never get anyone to take our drink order on the beach even though staff was walking around with menus and it didn’t appear busy. Also, food at the beach restaurant was sort of strange and limited in variety.
Stayed 7 nights in Nov 2018
Response from Blue Bay on 28 Nov 2018
Dear Guest, Thank you for sharing your experience with us, we value your feedback and we will communicate this with our restaurant staff. We hope that despite this you enjoyed your stay with us and we hope to welcome you again in the future. Warm regards, Blue Bay team

8/10 Good

Kim, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the property. It is the most lovely place to stay on the island. Beautiful views, perfect beach with lots of fish to see when snorkelling, excellent golf course that we had almost all to ourselves every day. The pool was clean and had lounge chairs. I have been to Blue Bay 4 times and would definitely recommend. I do have some suggestions that may improve your guest experience. 1. Provide Do Not Disturb signs for the doors. There were several days when we were napping and the cleaner would come into the apartment. 2. Kitchens are reasonably equipped but please provide a pitcher to refrigerate water. The drinking water here is excellent but it does not come out of the tap cold, so having the ability to keep some in the fridge would be appreciated.
Stayed 7 nights in Oct 2018
Response from Blue Bay on 15 Nov 2018
Dear Kim, Thank you for sharing your positive experience with us. We are happy to hear that you had a great time at Blue Bay Golf & Beach resort and that you enjoyed all of our facilities. We value your suggestions a lot and we will definitely discuss this within our team. We hope to welcome you for the fifth time in the near future! Warm regards, Blue Bay team

8/10 Good

judreanne

Liked: Staff & service, property conditions & facilities, room comfort
nice stay
stay was amazing spacious room. only the cleaning can be improved. a lot of dust...
Stayed 1 night in Oct 2018
Response from Blue Bay on 1 Nov 2018
Dear sir/madam, Thank you for sharing your feedback with us, we highly value your feedback. We will discuss the cleanliness of the rooms with our housekeeping department. We are exited to hear that you had an amazing stay and we hope to welcome you back at Blue Bay in the future. Kind regards, Blue Bay team

8/10 Good

P, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach and beach bar..golf course well maintained. room service could be better
Stayed 4 nights in Sep 2018
Response from Blue Bay on 1 Nov 2018
Dear Sir/Madam, Thank you for writing this review, we are happy to hear that you liked our beach and that you enjoyed our golf course. We will communicate your valuable feedback about the housekeeping within the department. We hope to welcome you again at Blue Bay in the future. Kind regards, Blue Bay team

8/10 Good

Angie, ARUBA

Liked: Staff & service, property conditions & facilities, room comfort
It's was nice staying there. We will definitely return there very soon.
Stayed 5 nights in Sep 2018
Response from Blue Bay on 1 Nov 2018
Dear Angie, Thank you for taking the time to write your review, we are excited to hear that you enjoyed your stay with us and that you will return to our resort. We are looking forward to your arrival and to welcome you again. See you soon! Kind regards, Blue Bay team

8/10 Good

Bob

Liked: Cleanliness, staff & service
the views from our room were outstanding the beach was the best the restaurant and beach bar great food but expensive. the room was nice size but outdated
Stayed 7 nights in Sep 2018
Response from Blue Bay on 1 Nov 2018
Dear Bob, Thank you for sharing your experience with us. We value your feedback and will communicate this within the department. We are delighted to hear that you loved our view, the beach bar & restaurant. We hope to welcome you again at Blue Bay in the future. Kind regards, Blue Bay team

10/10 Excellent

Michael

Great Villa stay.
We stayed at the Blue Bay Garden Villa. Very spacious and met all of our needs!! Check-in was very quick and easy. Beach was great and near by pool was also a nice touch. MAKE SURE YOU RENT A CAR. I can’t imagine what my experience would have been if I was without a car.
Stayed 2 nights in Sep 2018
Response from Blue Bay on 17 Sept 2018
Dear Michael, We are pleased to read that you enjoyed your stay at Blue Bay and thank you for taking your time to write this review. Hopefully, we may welcome you again on Blue Bay in the near future. Kind regards, Blue Bay team

10/10 Excellent

Verified traveller

Stayed 13 nights in Jun 2018
Response from Blue Bay on 5 Feb 2019
Dear guest, thank you for your feedback!

6/10 Okay

Michelle, New York

Liked: Staff & service
Disliked: Cleanliness, room comfort
Beautiful property with horrible management. We arrived in the afternoon and were driven to our room about a mile from the reception desk. Upon opening the door, we were greeted by many mosquitos and flies in the room. There was no soap, no shampoo, no hand towels and no bath mats. There was a kitchen with a broken coffee pot and no soap. We did not realize that our electronics needed adapters so we had no power for cell phones, etc. There was no house phone in the room, we were given a What’s App number and told to text or call there. We were told that there were three restaurants on the beach, but none opened for breakfast and we would have to go to reception for breakfast near the golf course. They would pick us up if they had a golf cart otherwise we would have to walk. After the receptionist left we began to panic because this was supposed to be paradise and it resembled hell! We immediately texted for assistance and luck for us, most of the employees at this resort are doing their best regardless of being thrown to the wind by management. Emma from reception immediately came back with soap, towels, extra adapters a bath mat, and she made arrangements for a car to be rented for the next morning at 9. She was a life saver to say the least. The room was supposed to be cleaned every three days but was only cleaned once and they never returned for 5 days. Beds were hard as a rock!
Stayed 7 nights in Aug 2018
Response from Blue Bay on 17 Sept 2018
Dear Michelle, Thank you for taking the time to share how you experienced Blue Bay. We appreciate your valuable feedback. We communicated your feedback with the relevant departments. We look forward to welcome you back at Blue Bay Golf & Beach resort. Kind regards, Blue Bay team

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2018
Response from Blue Bay on 5 Feb 2019
Dear guest, we appreciated your feedback. Thank you!