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Reviews of Comfort Hotel Vesterbro

3 out of 5
Comfort Hotel Vesterbro
Vesterbrogade 23-29, Copenhagen

Reviews

8.4

Very good

Rating 10 - Excellent. 613 out of 1586 reviews" "
Rating 8 - Good. 679 out of 1586 reviews" "
Rating 6 - Okay. 210 out of 1586 reviews" "
Rating 4 - Poor. 59 out of 1586 reviews" "
Rating 2 - Terrible. 25 out of 1586 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think I couldn’t have booked a better place for our weekend in Copenhagen . The hotel is like a 5min walk from the main train station, but in a quiet neighborhood. Hotel is Great with a huge breakfast buffet! Best place to stay for a weekend in Copenhagen
Stayed 2 nights in Mar 2024

8/10 Good

Vidya, Cabarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, nice atmosphere. Had difficulty getting 3 bags through the revolving doors.
Stayed 3 nights in Mar 2024
Response from Comfort Hotel Vesterbro on 19 Mar 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Robert

Liked: Amenities
Good
Stayed 4 nights in Mar 2024
Response from Comfort Hotel Vesterbro on 19 Mar 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Comfort Hotel Vesterbro on 18 Feb 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Sarah Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Did exactly what it said on the tin.
Stayed 2 nights in Feb 2024
Response from Comfort Hotel Vesterbro on 18 Feb 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good modern hotel within easy walk of the main railway station and Metro.
Stayed 3 nights in Feb 2024
Response from Albin on 7 Feb 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Gracia

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are clean, but quite empty but you can find everything down by reception/lounge area. Its about 20 minutes walk to the centre but there are a few restaurants near by and Lidi just 2 minutes away
Response from Comfort Hotel Vesterbro on 28 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Jure, Ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Albin on 28 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Albin on 24 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - close to the train station and Meatpacking district. Easily walkable and lots of restaurant options nearby.
Stayed 1 night in Jan 2024
Response from Albin on 24 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Albin on 24 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

6/10 Okay

Katty

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Comfort Hotel Vesterbro on 10 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Malamine

Stayed 1 night in Jan 2024
Response from Albin on 10 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

malkhaz, tbilisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perdect 👌
Stayed 4 nights in Dec 2023
Response from Albin on 3 Jan 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

6/10 Okay

D.

Liked: Staff & service
Room was fine, comfortable, very convenient location, sound insulation not great and able to hear those in the room above banging around (this is a problem with the building and choice of wooden flooring, not really anybody's fault!)
Stayed 1 night in Dec 2023
Response from Comfort Hotel Vesterbro on 30 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Albin on 2 Feb 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Tammy Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t sure what to expect given the mixed reviews found on here. We arrived and was greeted by a friendly member of staff, breakfast time was arranged, room info given. Our room was clean, nice decor, comfy beds and modern. Location was excellent, close to train stain and tivoli, which we visited as soon as we got off the train, then return on the evening. Copenhagen has been a wonderful place to visit, just myself and my teen daughter but we have felt safe and happy throughout our visit.
Stayed 2 nights in Dec 2023
Response from Comfort Hotel Vesterbro on 19 Dec 2023
Thank you for your review of Comfort Hotel Vesterbro. We are so happy that you took the time to write to us! Thank you for sharing your observations and thoughts about the Hotel. It's really appreciated. Will keep my fingers crossed that you give us a second chance in the future so we can show you our true colors!

10/10 Excellent

Akar

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Albin on 7 Feb 2024
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Great and easy location. Lovely and spacious room. Staff were friendly and helpful. Bed was quite uncomfortable and pillows not great. But that’s the only down side.
Stayed 2 nights in Dec 2023
Response from Albin on 15 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

4/10 Poor

sandra

Travelled with group
Great breakfast and lovely spaces . The room was too hot and staff did not respond to our concerns
Stayed 2 nights in Dec 2023
Response from Comfort Hotel Vesterbro on 15 Dec 2023
This is of course not the experience we want you to leave us with.If you ever need anything or if there is anything we can do for you during your stay, please let us know at the front desk and we will do everything we can to help you.Again, I'm really sorry to read this and I apologize for your experience. Will keep my fingers crossed that you give us a second chance in the future so we can show you our true colors!

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Albin on 13 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with awesome staff and excellent breakfast. Also very convenient location to downtown and train station.
Stayed 4 nights in Dec 2023
Response from Albin on 13 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, well ubicated, nice rooms, good breakfast
Stayed 2 nights in Dec 2023
Response from Albin on 13 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Phanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the centre of Copenhagen, just a 5 minute walk to the central station. The room was small but very comfortable and the breakfast buffet was amazing and well worth the extra fee! All the staff were lovely and very helpful. Definitely recommended!
Stayed 3 nights in Dec 2023
Response from Albin on 13 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Bjarne Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Will stay there again
Stayed 7 nights in Nov 2023
Response from Albin on 13 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Albin on 23 Nov 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Ingunn

Stayed 1 night in Nov 2023
Response from Albin on 13 Dec 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

6/10 Okay

Scott

Liked: Cleanliness, room comfort
Disliked: Staff & service
Certainly no thrills
We understood that for the price it was a bit a no frills hotel. But we would have liked a kettle in the room and for the room to have been cleaned once in our 3 night stay, every 4th night seems a bit to infrequent. The room felt like it needed a fresh coat of paint to freshen it up. The location was gods though, for the price and the bed was really comfortable.
Stayed 3 nights in Nov 2023
Response from Albin on 17 Nov 2023
Thank you for your review of Comfort Hotel Vesterbro.We are so happy that you took time to write to us!Thank you for sharing your observations and thoughts about the Hotel. It's really appreciated.Even though we always try to do our best, we can always be better and I have shared your comments regarding the cleaning with the Housekeeping Manager. We clean the rooms every 4th day, to be kind to the environment by saving it from overuse of chemicals and water. If you need towels, soap etc. during your stay, you can pick it up from the reception. If you are in need of cleaning before the 4 days, please let the reception know the day before and we will help you.On behalf of the entire team, I hope we can have the pleasure of welcoming you back again soon.I wish you a very nice day!

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay though I found my room to be too hot even with the air con on 24/7. The location is great for just about everywhere you want to go, it’s a few minutes walk from the station (pickpockets frequent Copenhagen central station so be careful). Breakfast was great, really good value. You are expected to pay for your stay when you check in rather than at the end of your stay which is unusual.
Stayed 4 nights in Oct 2023
Response from Albin on 4 Nov 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Albin on 4 Nov 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
Really nice hotel close to the center. Amazing breakfast
Stayed 3 nights in Oct 2023
Response from Albin on 30 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Albin on 30 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Diane

Travelled with family
Liked: Property conditions & facilities
Great hotel for the price. Everything you need to be comfortable 😊
Stayed 7 nights in Oct 2023
Response from Albin on 30 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

4/10 Poor

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Comfort Hotel Vesterbro on 30 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mixed bag
Hotel was clean, but the beds were disappointing, the room temperature seemed uncontrollable and would get very hot in middle of night. They also seemed to be refinishing floors on the floor above us, generating a lot of noise which was impossible to sleep through. On the bright side, the bike rental option was very nice and affordable and the bar at check-in was a nice touch.
Stayed 3 nights in Oct 2023
Response from Comfort Hotel Vesterbro on 25 Oct 2023
This is of course not the experience we want you to leave us with.If you ever need anything or if there is anything we can do for you during your stay, please let us know at the front desk and we will do everything we can to help you.Again, I'm really sorry to read this and I apologize for your experience. Will keep my fingers crossed that you give us a second chance in the future so we can show you our true colors!

8/10 Good

Maayan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very happy with my experience. I feel that this hotel fulfilled my needs and met my expectations. I was only lacking a jag to boil water, in the room and an option to make myself a cup of tea before sleep. I think its basic and ''must have'' in every room.
Stayed 3 nights in Oct 2023
Response from Albin on 21 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and it was very encouraging to see the stairs etc being cleaned throughout our stay. The room was very quiet and clean and the barception felt very welcoming. The staff were so friendly and helpful and the wheel of fortune on the way in to breakfast was so fun. Would absolutely stay again!
Stayed 2 nights in Oct 2023
Response from Albin on 20 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Hotel Vesterbro is a 5-minute walk from the train station. The staff was helpful, friendly, and efficient and the breakfast was fantastic. Our room was clean, comfortable, and quiet.
Stayed 4 nights in Oct 2023
Response from Albin on 20 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

pravin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name is apt!
comfort and convenient. Near t central train station . Small but comfortable room and good wifi . Good value
Stayed 2 nights in Oct 2023
Response from Albin on 20 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

David Adam, Warwick

Stayed 5 nights in Oct 2023
Response from Albin on 5 Nov 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient location. Great breakfast. Walkable To a lot of things in the area.
Stayed 1 night in Oct 2023
Response from Albin on 16 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Comfort Hotel Vesterbro is basically a low grade BUDGET hotel with a 2 star rating at best. The room wasn’t the cleanest. The TV only provided 7 local channels, so what’s the point. The bath towels were worn and thin. They did NOT even supply a box of facial tissue inside the bathroom! Certainly NOT WORTH $130 a night! We were very DISAPPOINTED in what we paid Expedia for this stay. We will think twice when considering Expedia for overseas hotel reservations again!
Stayed 1 night in Oct 2023
Response from Comfort Hotel Vesterbro on 7 Oct 2023
This is of course not the experience we want you to leave us with.If you ever need anything or if there is anything we can do for you during your stay, please let us know at the front desk and we will do everything we can to help you.Again, I'm really sorry to read this and I apologize for your experience. Will keep my fingers crossed that you give us a second chance in the future so we can show you our true colors!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend base for Copenhagen
Great base for a weekend in Copenhagen - easy walk from the train station (links to the airport), numerous dining options nearby (don't miss the Meatpacking District), not far from all the must-see sights. Friendly and helpful staff, good quality rooms, excellent breakfast. Will definitely stay here on our next visit to Copenhagen.
Stayed 3 nights in Sep 2023
Response from Albin on 3 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

JONI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our last hotel after being on the road for two weeks. It was by far the smallest room and the smallest bathroom we have ever stayed at. No interaction with staff as everything is self-service. So that goes according to personal preference. Me. I want interaction with staff. So that was a negative for me. Also, there was no place to hang any clothes, not even our wet jackets. Another negative. However, we had a room that opened on to the garden area. That was a positive.
Stayed 2 nights in Sep 2023
Response from Albin on 3 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet
Stayed 1 night in Sep 2023
Response from Albin on 3 Oct 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous location and with a very good hotel.
Stayed 3 nights in Sep 2023
Response from Albin on 28 Sept 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice with a cozy lobby, restaurant and bar area. There was ice water, coffee and a ping pong table available, and it was next to a grocery. We had a room on the top floor which was quiet, even though the hotel is located on a busy street.
Stayed 2 nights in Sep 2023
Response from Albin on 27 Sept 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

8/10 Good

Aurimas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Charlotte on 23 Sept 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

10/10 Excellent

BAIKSUP

Stayed 1 night in Sep 2023
Response from Albin on 22 Sept 2023
Thank you so much for your review and great feedback.I am very happy to see that you enjoyed your stayand I hope to see you again soon.

6/10 Okay

michael

Its a Budget hotel and ok for that but the cost of £190 a nigth was exorbitant for what you got.
Stayed 1 night in Sep 2023
Response from Albin on 22 Sept 2023
Thank you so much for your review and great feedback.Thank you for sharing your observations and thoughts about the Hotel. It's really appreciated.I am very happy to see that you enjoyed your stayand I hope to see you again soon.