Wasn’t sure what to expect given the mixed reviews found on here. We arrived and was greeted by a friendly member of staff, breakfast time was arranged, room info given. Our room was clean, nice decor, comfy beds and modern. Location was excellent, close to train stain and tivoli, which we visited as soon as we got off the train, then return on the evening. Copenhagen has been a wonderful place to visit, just myself and my teen daughter but we have felt safe and happy throughout our visit.