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Great service and beautiful entry way. The room was clean and bed was comfortable . The service staff was very friendly & helpful, which help soothed our concerns over the abundant posted rules, policies, and regulations (a little odd).
Elissa
Stayed 1 night in Mar 2024
Response from Meg Rowe, GM on 15 Mar 2024
Elissa,Thank you for the kind words. I'm so glad you enjoyed your stay. Thank you
One of the two elevators didn’t work and a problem with cancelling a the last of my four days
Barry
Stayed 4 nights in Feb 2024
Response from Meg Rowe, GM on 7 Mar 2024
Barry,I apologize for the inconvenience as we replace the elevators. We need to replace them one at a time and the first one has been finished and we are waiting for the inspection next week before it is operational.For your next booking, feel free to call me directly to make sure we find the correct rate code with a cancellation policy that is right for you.Thank you
This is a very good value, even though it's not the lowest rates around. Restaurant wasn't open on the evenings I was there, but there's a Wegmans a short drive away for a variety of sandwiches, soups, salads, etc. for take-out.
Richard
Stayed 2 nights in Feb 2024
Response from Meg Rowe, GM on 7 Mar 2024
Richard,Yes, I hope you can come back Wednesday through Saturday when the restaurant is open!Thank you
2/10 Terrible
Rexhep
20 Feb 2024
Rexhep
Stayed 4 nights in Feb 2024
Response from Meg Rowe, GM on 22 Mar 2024
Rexhep,I'm so sorry to see such a low score. Most guests love their experience here. Please feel free to call me at the property to let me know the details of your disappointment.Thank you
This hotel is always so clean and quiet. I went when there was a wedding ( not this stay) and everyone was up until all hours ..... I still got a great nights sleep. The staff is always so accommodating. The breakfast choices were plentiful and it was delicious. I try to choose this property anytime I am in the area and need to stay overnight.
Super clean! A very loud heater in room came on throughout the night.
Verified traveller
Stayed 1 night in Dec 2023
Response from Meg Rowe, GM on 26 Dec 2023
I'm glad you enjoyed the cleanliness and amenities of the hotel. I apologize for the noisy hvac unit. Please call me directly to discuss your next reservation and remind me of your experience. I'll try to find a good resolution for you.Thank you,Meg Rowe, GM
the room is clean and quiet. Bed is not as comfortable but its good. Staff are very nice. Breakfast was good but can do better. Over all I was happy when we stayed there. The pool was a plus! would come back again.
I was in the area for a business trip and stayed at the Best Western for 2 nights. Very nice hotel and staff! I would definitely recommend and would stay here in the future.
Bruce Philip
Stayed 2 nights in Dec 2023
Response from Meg Rowe, GM on 22 Jan 2024
Bruce,Thank you for the recommendations to others.We look forward to your coming back!
I would have loved to stay there longer. It was such a nice place. The property was wonderful. The rooms were great. I would just like to stay there for a week. The breakfast was wonderful. Everybody was so nice everything was so clean.
Pamela
Response from Meg Rowe, GM on 2 Dec 2023
Pamela,I hope you can come stay longer next time!Thank you
Upon arriving to the hotel, we were greeted warmly and quickly. The hotel is really nice even with a little renovation going on. Our room was perfect for what we needed, the bed was really comfortable, and the bathroom was very clean. The breakfast was awesome and held in a spacious room with plenty of seating. There was also a nice seating area just outside as well. Would definitely stay again if we are ever in the area!
Melinda
Stayed 1 night in Oct 2023
Response from Meg Rowe, GM on 7 Nov 2023
Melinda,I'm so glad you would stay again! We'll be here.Thank you
Always a good experience staying at this hotel. Clean rooms, plenty of parking, nice breakfast and it’s close to many stores and restaurants.
We only stay here when in the area!
Very surprised at the quality and level of comfort at the Best Western Plus...excellent stay for the night. Very quiet and comfortable room, on par with a Marriott or Hilton property. Still not used to paying north of $150/night for a BW but this location really was excellent.
Stephen
Stayed 1 night in Oct 2023
Response from Meg Rowe, GM on 7 Nov 2023
Stephen,Thanks for the excellent rating, so glad you were pleased!
Friendly and helpful staff anything you need they are there to help you out. Shout out to the cleaning crews they do an excellent job the hotel is Very clean. Breakfast was Great. Will be Back Again!
Verified traveller
Stayed 5 nights in Oct 2023
Response from Meg Rowe, GM on 7 Nov 2023
I agree about the friendly helpful staff as well as the excellent housekeeping!Thank you