Studio, Terrace, City View | Terrace/patio
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Reviews of Pensiunea Vidalis

3 out of 5
Pensiunea Vidalis
Str. Republicii, nr 25, Cluj-Napoca

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 11 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020
Response from VIDALIS on 16 Sept 2020
Thank you very much! We are kindly waiting for you to come back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the hospital where I was admitted for surgery last year and I had to come to a medical check up
Stayed 1 night in Dec 2019
Response from Vidalis on 13 Dec 2019
Thank you very much for your kind words! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from Daniela Suciu on 5 Nov 2019
Thank you very much! We are kindly waiting for you to come back.

10/10 Excellent

YANIV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money that I pay it's ok The people that work there very nice help
Stayed 5 nights in Aug 2019
Response from Franciska on 11 Aug 2019
Thank you for the feedback! We are always trying to improve and we hope that next time there won`t be any impediments. We are dearly waiting for you to come back!

10/10 Excellent

Iulian-Ciprian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was an amazing stay, the staff was wonderful and we couldn't ask for more from everyone. I highly recommend.
Stayed 4 nights in Jul 2019
Response from Vidalis Guesthouse on 10 Aug 2019
Thank you and we look forward to visiting you

8/10 Good

Yakov

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Daniela Suciu on 10 Aug 2019
Thank you very much! We are kindly waiting for you to come back.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Daniela Suciu on 24 Jul 2019
Thank you very much! We are kindly waiting for you to come back.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The room and bathroom appeared clean but the bathroom had a musty odor. The bathroom window handle was broken so we could not open it at all.
Stayed 1 night in Jul 2019
Response from Franciska,Vidalis guesthouse on 17 Jul 2019
Thank you for the feedback! We are always trying to improve and we hope that next time there won`t be any impediments. We are dearly waiting for you to come back!

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from George on 22 Apr 2019
Thank you very much, Felicity! We are wating for you to come back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,easy to walk to city sights I had an attic room which was clean and comfortable but be prepared to walk steps as theres no elevator
Stayed 2 nights in Mar 2019
Response from George on 3 Apr 2019
Thank you very much! We are kindly waiting for you to come back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodations the owner and staff where excellent,and went beyond helpful. The room was the cleanest and bed was comfortable, bathroom spotless i could not fault this hotel,and highly recommend travellers to stay here next visit too Sibiu. I would rebook here defenity.
Stayed 2 nights in Mar 2019
Response from George on 3 Apr 2019
We are truly grateful for your kind words, we hope to have you back at Vidalis.

6/10 Okay

Christina

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The guesthouse is in a good location if you want to walk the Old Town and explore. The condition of the room was not good. We had a terrace, but it was ripped up, and didn’t even look safe. The walls in the bathroom had stains and it was not very clean. The shower leaked, and the door was painted a cream color, but was almost black by the handle. The breakfast was nothing special, but there are so many other places nearby to eat, so I would recommend skipping the restaurant on the property. The was parking, but it is very small and when we wanted to leave we were blocked in by someone for half an hour before they came back. We only needed to stay for one night so it was just ok.
Stayed 1 night in Mar 2019
Response from Franciska,Vidalis Guesthouse on 12 Mar 2019
Thank you and we look forward to seeing you

8/10 Good

natali

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, a pension, only stairs
We thought it was a hotel but it is a pension. The big advantage is that it is only 5 minutes walk from the main square. There aren't a lot of parking spots. There are only stairs to the rooms. There are no toiletries in the bathroom. The breakfast was fine but there was not a lot of choices.
Stayed 1 night in Oct 2018

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort
Great Location, Friendly warm welcome.
Location was great for what I need to do. The best is they have a little bistro cafe on the premises. Room was big and well kept. There were problems wit the heating the day I was there, which was a sudden cold day after a very hot summer. The heating was soon working and all was well. Breakfast was a nice buffet, the other meals were good home cooking. Service was excellent from nearly all the staff. In particular francesca was extremely friendly and helpful.
Stayed 4 nights in Sep 2018
Response from Pensiunea Vidalis on 3 Oct 2018
Thank you very much and hope to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Some ofvthe rooms don't have aircondition
Stayed 3 nights in Aug 2018

8/10 Good

Marios, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff very friendly, excellent location, next to the Botanical Garden and the center of Cluj, very clean and pretty comfortable room. The best is the price ( only 40 euro per night the double room ) , in a time , that in Cluj all hotels had very high prices . The only negative thing is that we ask for double bed ( we are a couple ) and they gave us two single beds ( we manage to put them toghether although ).
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Cecilia, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and very close to city centre
The guesthouse is very well located close to the city centre and botanical garden. There's a bistro in the garden with a terrace. You can have breakfast, lunch and dinner there, as well as just a beer, so it's very convenient. The building is not new, but the staff is SO nice. The girls working there were all so friendly, helpful and it felt like we became friends. We were travelling with our 4-yr-old son and baby girl and they really did everything to make us feel welcome. Great experience and will definitely be back when visiting Cluj. Multumim!!!
Stayed 3 nights in May 2018

10/10 Excellent

Lia, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and excellent staff, extremely friendly and helpful. They answered very quickly to all our requests having all the time a very professional and kind attitude. I will strongly recommend this peaceful and pleasant place.
Stayed 6 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good value Well situated
It's up a slope just five minutes walk from the two main squares. It's well run by two efficient ladies with 24 hr cover They gave me a free breakfast My only gripe was that they turned off my heating at night with only a thin small duvet to cover my frame. The second night they left the heating on and gave me an extra duvet.
Stayed 2 nights in Nov 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice

8/10 Good

Jill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Town Centre & Botanic Gardens
I stayed here for 2 nights in August 2015, whilst en-route to a wedding elsewhere in Romania. The location (it's on Strada Republici, despite what the address says) is 5-10 mins walk (downhill) into the old centre, and the Botanic Gardens (worth a look, very pretty!) are maybe 2-3 mins walk up the hill. My room was totally fine, pretty simple, a decent shower and I had no problems with noise etc. It didn't have small extras you might expect like complimentary shower gels etc, but that wasn't really an issue. Staff were helpful when I had any queries. There's a small balcony for guests to use, and a fridge on the landing also. Oh, and free wifi, always a bonus. The Bistro (set back from the road just behind the hotel entrance) is ideal if you're not wanting to walk anywhere (although they didn't seem to have menus in English - but I had fun with my phrasebook deciphering it!). Breakfast is served in there too - it's your basic buffet: bread, cheese, meat, yoghurt etc. I turned up towards the end and there wasn't much left so maybe it'd have been better if I'd woken up sooner! You can probably get a better breakfast in town. There's also a little convenience store 2-3 doors up from the hotel which is good for picking up drinks/snacks etc. Indication of taxi fares - my taxi was approx 10 lei (less than £2) from the train station (and a friends hotel nearby was around 30 lei to the airport so I'd imagine its a similar fare from this one).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The room was unpretentious but comfortable and I rather missed this place after I left!

8/10 Good

G, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name of Hotel is Vidalis Pensuine
The Hotel Vidalis does not exist at the address given on the Expedia website; but the phone number is correct. After wandering up and down Strada Republici, we finally called the hotel because we could not find it. I think the name has changed. It is located on Strada Republici, number 25, which is very near the location given on the Expedia website. One other thing that was not as advertised, our room did not have a kitchen; but there was a refrigerator available for use by all the guests. The staff were friendly. The room was nice. It had AC and the WiFi worked well. The location was within walking distance of the botanical gardens and a number of historical sites.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Moderate Pensionne at Excellent Location
A clean and reasonably comfortable small hotel in a perfect location in downtown Cluj.

10/10 Excellent

CryptKicker, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, great room, great location
If you're looking for a place to stay when in Cluj, I recommend the Hotel Vidalis. The location cannot be beat, set back just slightly from the very busy Strada Republicii, across the street from the lovely Botanic Gardens, only a few minutes' walk from the center of town, and a few steps more to the Parcul Central Simion Bărnuțiu. The room was tight, but comfortable and very clean. The bathroom was nice with one of the few shower stall doors that I encountered that actually worked. The proximity to the secluded Caffé Bistro 25 is delightful as are all the tucked-away places to write or enjoy a cup of coffee throughout the hotel. The food at the bistro is not the best in Cluj for a traditional meal, but it is hearty with good portions. The bistro sets to the back of the drive for the hotel, with a small view of the busy street, so you can enjoy a meal and people watch at once.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
We had to check out early to get our flights back to the UK, and the receptionist could not have been more helpful. She sorted out a packed breakfast for us, even though she said they don't normally do that, and allowed us to store our luggage until our room was ready. Everything was very clean. The botanical gardens are only a few metres away, and the centre of the town is a few metres in the opposite direction. I can't recommend this hotel enough!

8/10 Good

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cluji
Ottima posizione, ottima camera e buona colazione nel locale adiacente
Stayed 2 nights in Aug 2019
Response from vidalis on 28 Aug 2019
Thank you Mr. Maurizio! We hope to see you again at Vidalis!

10/10 Excellent

Ana-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Laura Gorgan on 23 Jul 2019
Good afternoon, Ana Maria! We are glad to hear that.Thank you! Kind regards, Laura Gorgan

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Im allgemeinen ok. Fenster llassen sich nicht öffnen da Verriegelung defekt.Mischbatterie der Dusche mangelhaft. Personal freundlich und hilfsbereit. Nur ein Schlüssel für 3 Personen-Zimmer
Stayed 4 nights in May 2019
Response from George on 11 Jun 2019
Thank you for the feedback! We are always trying to improve and we hope that next time there won`t be any impediments. We are dearly waiting for you to come back!

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Franciska,Vidalis Guesthouse on 26 Mar 2019
Thank you and we look forward to seeing you....

6/10 Okay

Philippe

Stayed 2 nights in Feb 2019
Response from Franciska,Vidalis Guesthouse on 28 Feb 2019
Thank you and we look forward to seeing you....

2/10 Terrible

Stefu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошие условия и персонал
Нормальный пансион в центре города. Хорошее общее впечатление.
Stayed 1 night in Aug 2018

2/10 Terrible

Maria Angeles

Cobreo doble.
Nos han cobrado dos veces la noche y no somos capaces de que nos lo devuelvan.
Stayed 1 night in Aug 2018
Response from Pensiunea Vidalis on 3 Oct 2018
Hi, please tell us your id reservation, because we don't have any reservation with your name so we can check the problem and resolv it. Thank you!

6/10 Okay

Hans Jakob

Disliked: Cleanliness, property conditions & facilities
Styr unna
2200kr for én natt på et vandrerhjem. Gammelt og dårlig vedlikeholdt. Dusj med kaldt og iskaldt vann. Styr unna.
Stayed 1 night in Aug 2018

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Roger

Liked: Staff & service
Enkelt boende nära Torget och Gamla Stan.
Enkelt pensionat med TV, wi-fi, liten Bistro på området där även frukost serverades till bra pris. Fem minuters gångväg ner till Stora Torget med uteserveringar och aktiviteter i massor. Även nära till Gamla Stan med sina fina gamla hus och serveringar. Inga större problem och fin service i stort sett 24 timmar om dygnet.
Stayed 4 nights in May 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé et agréable!
Petit hôtel sympa, proche du centre ville. Très bon accueil, literie de qualité, chambre propre dans l'ensemble. Je recommande!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Guter Aufenthalt
Alles gut

8/10 Good

Cristian, Deutschland

Liked: Cleanliness, staff & service, room comfort
Wir waren positiv überrascht das wir ein Upgrade für unser Zimmer erhalten haben.

8/10 Good

Emilie, Paris

Liked: Cleanliness, property conditions & facilities
Bon rapport qualité-prix
Nous y avons passé deux jours et avons été très satisfaits de la prestation générale. L'hôtel est central et doté d'un parking, mais quelque peu difficile d'accès (il est difficile de rouler dans le centre de Cluj de façon générale, et plus encore dans ce quartier actuellement en raison des travaux). Sinon, les chambres sont propres et soignées. Seul bémol, la douche-americaine y est très difficile à régler ! Une bonne adresse à un prix très correct que l'on recommande.