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Reviews of Holiday Inn Express Fairfield, an IHG Hotel

2.5 out of 5
Holiday Inn Express Fairfield, an IHG Hotel
6755 Fairfield Business Park Dr, Fairfield, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 602 reviews" "
Rating 8 - Good. 182 out of 602 reviews" "
Rating 6 - Okay. 69 out of 602 reviews" "
Rating 4 - Poor. 21 out of 602 reviews" "
Rating 2 - Terrible. 20 out of 602 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LYNN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. Rooms were clean and beds comfortable. Would stay again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe area
Stayed 1 night in Apr 2024

8/10 Good

Lindsay

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Stayed 1 night in Mar 2024

10/10 Excellent

Lloyd Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ederlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff were all very friendly and welcoming, room was clean and had everything we needed. Hot breakfast was great
Stayed 3 nights in Jan 2024

6/10 Okay

Sushna

Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, nice bathroom, good breakfast. In fact the breakfast was awesome, all the food was hot and a big variety. Well worth the stay.
Stayed 1 night in Dec 2023

6/10 Okay

Joshua

Stayed 1 night in Dec 2023

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got locked out of our room
We just spent one night here. The hotel was nice and clean. Breakfast was good. The pool was a bit too chilly to be comfortable. When we got back to our room, we couldn’t get back in. After half an hour of back and forth with the maintenance guy, he finally got it fixed. (All while we sat in the hall in our wet swimsuits!). That wasn’t great. But overall a good place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathy

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were kind and accommodating couldn’t have been better!!
Stayed 1 night in Nov 2023

6/10 Okay

Jorge

Stayed 6 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
I find it od that my room didn't have a bathroom vent, that i could see.the tv in tv guide were not n sync
Stayed 1 night in Oct 2023

10/10 Excellent

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
NICE
Stayed 2 nights in Oct 2023

10/10 Excellent

Marree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed they up the prices
Stayed 2 nights in Oct 2023

10/10 Excellent

Peggy

Stayed 1 night in Sep 2023

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
The room was great and the people were even better. The breakkfast was fantastic as always.
Stayed 3 nights in Sep 2023

8/10 Good

Richard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
.Nice stay
Overall was good. Area around shower doors needed attention. Will probably stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was AWESOME! The Ohio heat was intense the days we stayed and the AC was on point
Stayed 1 night in Aug 2023

10/10 Excellent

Takeshi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was super nice and friendly! The room we stayed was pretty clean and all the amenities were perfectly in good condition. Loved it!!
Stayed 1 night in Aug 2023

6/10 Okay

Janet

Property and building needs a deep cleaning!!! Area is not the best!
Stayed 1 night in Aug 2023

8/10 Good

Alexander

Stayed 1 night in Aug 2023

8/10 Good

Bernardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy area. Train horns till late at night.
Stayed 1 night in Jul 2023

10/10 Excellent

Kasey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Reneta

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly desk clerk at check-in. Only issue was the wifi didn't work. I could have gone to the front desk, but it wasn't that big of a deal for my one night stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Jaden

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice stay, me and the family enjoyed the pool, very clean room, service was good, I give the morning receptionist Gabi mad respect, she was so polite and very nice and helpful.
Stayed 2 nights in Jul 2023

8/10 Good

Kelsey

Travelled with partner
Liked: Property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jul 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. The staff allowed us to check in about an hour earlier than regular check in, which was confirmed the day prior to our arrival. The breakfast could have used some improvements. Almost everything was out when the members of our party went down to eat. While this is understandable at times, there were three of us who went down to eat at three different times.
Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

John

Stayed 1 night in Jun 2023

10/10 Excellent

Gwendolyn

Stayed 1 night in Jun 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
good
Stayed 2 nights in Jun 2023

8/10 Good

Gwendolyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023