Outdoor pool
Check availability

Reviews of The Gateway Hotel Chikmagalur

3.5 out of 5
The Gateway Hotel Chikmagalur
K M Road Opp Pavitravana, Chikkamagaluru, Karnataka

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from General Manager, Gateway Chikmagalur on 16 Mar 2024
Dear Mr Ravi,On behalf of the entire team at Gateway Chikmagalur, I express my gratitude for your appreciation.I am delighted you were looked after and had a memorable time at our little paradise.We thank you for your patronage and look forward to welcoming you back soon.Warm regardsR Subbiah PandianHotel Manager

10/10 Excellent

Robert, Champaign

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delightful stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the resort and the restaurant was amazing. any room service request made was catered to within 5 minutes. The restaurant staff (especially Biplab Das) was super friendly and very accommodating. Any special food request made for my 4 yr old daughter was fulfilled in the best manner. The interior of rooms is a bit outdated. But they have planned renovation of rooms which got delayed due to covid. Overall a very relaxing experience. 5 stars for the hospitality.
Stayed 3 nights in Feb 2021

8/10 Good

Sree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place but very little to do. They should have more activities and games there. Staff is very good
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , serene , I like it!! 3rd time I have been here
Stayed 1 night in May 2019

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall service was excellent.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff in pleasant grounds. peaceful environment and good - though not great - food. Could improve the Wi-fi considerably.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very good hotel with very good and helpful staff. Stayed there for two nights with family. Variety of choices for in-room dining as well as buffet at restaurant. The staff make you feel very welcomed.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay......good amenities and staff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
It was amazing and wonderful exp.
Stayed 1 night in Dec 2018

6/10 Okay

Satya, India,Mysore

Liked: Staff & service
Resort is old but maintained [ ok ok ] but no worth for money , cottages are ok compared to rooms. Food costly around 40% more than 3 star category. No activities like camp fire. About in-door games are usual with single carom board , one snake ladder board and one chess board
Stayed 1 night in Nov 2018

8/10 Good

Anfriey, THANE

Liked: Cleanliness, staff & service
Great stay
It was really a great time over here... the property is bit older but maintained well. staffs are really great,polite and with a nice helping mentality. it is a great place to enjoy holidays with family. service and staffs are really awesome.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is over priced for the facilities it offers. The staff were courteous. The quality of rooms, cleanliness can be improved
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience is very good, it’s well situated on top of hill , staffs are very cooperative, food is nice
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel
A very good stay .. very nice location, scenic, and beautiful resort....very warm and superb staff.. will recommend to friends and family..
Stayed 2 nights in Aug 2018

8/10 Good

Ramesh

Liked: Staff & service, room comfort
Close to Activities and nice outside ambience
The service is good, but hotel is bit old and bath rooms are not up to 4-star level. Overall its ok stay. The price could have been lower than they charged.
Stayed 5 nights in May 2018

8/10 Good

David, Czech Republic

Liked: Staff & service, room comfort
A great oasis.
A good hotel for access to Hampi. Good staff and restaurant in a well-managed facility. Rooms are spacious and the bathroom facilities acceptable. Grounds provide a good outlook, though the approach is somewhat unprepossessing. The managers have a progressive eco attitude and employ local people which is laudable but can make English language conversations difficult. Happy to recommend and to return. Better than Clark's Inn in Hampi.
Stayed 2 nights in Jan 2018

8/10 Good

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort in a silent nature
Some creaping insects were coming inside the room from the forest. Take care of that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice pleasant hotel, though not a very scenic neighborhood. Near to Chikmagalur town but away from hustle bustle. Welcoming staff and okay food. Not totally a Taj experience, but this hotel does provide a class stay.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, Peaceful stay
Overall it was a good comfortable stay. It all started well when "The Gateway" upgraded my room to a cottage looking at the size & diversity (with my mom) of our family. Though it's a Taj property they don't seem to advertise it maybe as few of the facilities (like pool) remains unusable (way too many insects due to the location & tough to clean continuously I guess. Can look at indoor pool maybe). Room service was ok & food variety for veg was bit limited. Breakfast buffet was adequate for us though some might feel it is less compared to other 3 star hotels in bangalore (should remember this is the best around the area still).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing stay in Chikmangalur
Best hotel of Chikmangalur! I visited there for a relaxing weekend and the property was just right with lot of activities inside the hotel itself!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely setting, nice rooms, bad restaurant
Beautiful setting and clean, modern, comfortable rooms. Catering was very average, however, with long delays for the food and the bill at the end. The food is extortionately priced too. I'd recommend staying but not eating there.

6/10 Okay

lingaraj, Bangalore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Over Priced Hotel
Its a very small property andaverage Taj property, overpriced it does not provide any value of the money the property is very old need renovation badly. The property has nothing much to offer if you have small childern.The food is very expensive.Avoid this property and look for better destination

8/10 Good

Vijaya, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, cozy property
We stayed at Gateway Chikmagalore for 3 nights and it was quite a pleasing experience. The property, although small compared to other similar properties, is cozy and comforting. Staff here are exceptionally helpful and accommodating. Rooms are spacious and comfortable...however would recommend a makeover for their baths. The food is excellent and refreshing, and certainly suited for the cool climate of Chikmagalore. The service (restaurant and in-room dining) might get a little slow sometimes, but again, this is a place for you to relax and unwind, so no complaints. The general infrastructure (Pool, game rooms etc) is well maintained and is ideally suited for couples and small families who would like to spend some quality time together.

6/10 Okay

ravi, Cambridge, New Zealand

Disliked: Property conditions & facilities
Nice hotel at a nice location, and that's it.
Disappointing level of maintenance. Cleanliness just ok. During our stay I could see a plastic bag floating in the water in the swimming pool. bird droppings had not been cleaned. Games room is aqn insult to the guests. The only redeeming feature is the extremely friendly staff at the reception and the restaurant.

10/10 Excellent

Deepta, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite location
Enjoyed my stay.

10/10 Excellent

Suresh, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite location
Very comfortable. Staff caring and ever helping to make stay memorable.

4/10 Poor

Vinod Nehemiah, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graet Location
Enjoyed our stay. Loved the coffee trail.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel,Staff could have been better responsive
It would have been great if the staff could respond properly. Apart from that the hotel is worth staying

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good experience....... Would like to visit this place again

6/10 Okay

Guru K, Bangalore

Decent, but not great
I remember visiting this property around 10 years back, when it was fairly new and the Gateway brand was not invented. The property has not changed much over the years, except some marginal wear and tear. However, this time around I found the service a little too stiff, as expected in a big-brand star hotel. I recall the last time the staff were much more attentive and went out of their way to help. Expect none of the small town hospitality. The rooms are a bit musty, especially in the rainy seasons. The cottage rooms are actually waste of money - the promised "garden view" is just a patch of grass with a few trees. Lot of wastage of space within the room itself. Food is supremely expensive but decent. Not a bad place but doesn't have the touch of say, Vythiri Resort.

6/10 Okay

Sanjay Raj, Hyderabad, Andhra Pradesh, India

Liked: Cleanliness, staff & service, room comfort
pleasant to stay but pricey food and car.
Hi I stayed at this hotel on 13th and 14th. The swimming pool was not clean, some particel wer floating and the floor was also not clen of the pool. Food pricing is too steep, not value for money. No other options as the hotel is tucked away 7kms away main town. No acess to other transportation. Hotel provided transport very expensive, note reasonable. the same transport comes at half the cost in the town. This is the only disadvantage that if you do not have your own vehicle, you will have to shell lot of bucks for transport and food. The hotel and the upkeep is good in avery pleasant settting. I enjoyed it.

8/10 Good

Mousumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient to find and stay
The hotel is located at a very convinient place. The ambience and environment is really good, and has ample of facilities for leisure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ver accesible to tourist spots
very enjoyable, comfortable and relaxing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway Chikmagalur
Good overall. The cottage was nice and property maintained well. We were there on a new year eve and the party for the evening was not great. There was no DJ and just a local live band which wasnt very cool. The stay otherwise was good.

6/10 Okay

Heinz-Werner, Munich

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place to stay but too expensive
We spent three nights at the Gateway KM Road. The hotel and especially the restaurant is very good. The disappointing issues are the missing service. If you spend a lot of money for the accomodation it is very annoying to be charged with 180 Rs. for half an hour Internet access ! In my opinion the charges for a simple breakfast are also not justified.

6/10 Okay

Isa, France (76)

Disliked: Property conditions & facilities
Hôtel moyen
Le rapport qualité prix ne correspond pas à la prestation et au lieu espéré, en comparaison à d'autres hôtels dans lesquels nous avons pu séjourné.