We're so grateful for your review. Thank you for sharing your experience, and we look forward to your next visit!

Lee, thank you and so glad to read you enjoyed our hotel and the location. Come back and visit us again soon.

We're over the moon to hear that you thoroughly enjoyed the unique vibe and retro charm of our hotel! It's fantastic to know that the details, from the flooring to the architecture and even the elevators, contributed to your wonderful experience. Your enthusiasm and willingness to rate us so highly truly mean a lot to us. We eagerly look forward to welcoming you back for another memorable stay. Thank you for choosing us and for your willingness to share such positive feedback. See you again soon!

Obaid, Your perfect rating made our day! We're delighted you enjoyed your time with us.

Dylan, Thank you for the perfect score! We're thrilled you had a great stay and hope to welcome you back soon.

Krista, thank you for your visit, and I am sorry about the parking and that it was not easier for you. We do not have a parking on site, and therefore partner with the hotel across the street. Prices in Chicago are driven in big part by taxes and city fees unfortunately, we have little control over these. The security deposits are refunded after departure but do take a few days to go through the bank system. We do appreciate your patronage and look forward to welcoming you back again soon.

Ian, thank you for your nice comments, so glad you enjoyed your visit. Looking forward to seeing you again soon.

We're thrilled to hear about your positive experience at our hotel, especially how our front desk team swiftly addressed your room placement concern to ensure your comfort. It's wonderful that the artistry of our hotel, along with the attentive service from all our staff members, contributed to your enjoyable stay. We're also glad you enjoyed the stunning city views and took the opportunity to explore the art gallery within our premises. Thank you for sharing your experience, and we look forward to welcoming you and your wife back for another memorable stay. Your appreciation means a lot to us!

We're sorry to hear that your experience did not meet your expectations. We aim to provide a unique and comfortable stay for all our guests, and we regret that we fell short in your case. We appreciate your feedback as it helps us to improve. If you're willing to share more details about your experience, we would like to learn how we can make things right. Please consider reaching out to us directly. Thank you for taking the time to share your thoughts.

Thank you for taking the time to complete our survey and for your positive feedback! We're thrilled to hear you had a good experience and look forward to welcoming you back soon!

Thank you very much for taking the time to share your wonderful experience at our property. We're thrilled to hear that our staff made a great impression on you with their service. It's our top priority to ensure that every guest feels welcome and well cared for during their stay.We're also delighted to know that the cleanliness of our rooms met your expectations and that you enjoyed a peaceful stay despite the bustling location on Michigan Ave. Our team works diligently to create a serene environment for our guests, and your feedback is a testament to their efforts.We look forward to welcoming you back for another memorable stay. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out to us.

Thank you for your perfect review! We're thrilled you had such a fantastic experience with us. Looking forward to welcoming you back in the future!

Thank you for the perfect review, come back and visit us again soon.

Thank you so much for your enthusiastic review!We're thrilled to hear that you love our hotel and especially enjoy the ambiance of our lobby. It's wonderful that the scent made such a positive impression on you. Creating a welcoming and pleasant atmosphere for our guests is very important to us, and it sounds like we succeeded. Next time you're here, don't hesitate to ask about the scent—we'd be happy to share the details with you.Looking forward to welcoming you back soon for another enjoyable experience!

Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the fantastic location and found the extra for a lake view room from the 11th floor to be worth it. It's wonderful to know that our interior decor and the charm and helpfulness of our staff contributed to your wonderful stay. We regret to hear about your experience with one or two Front Desk staff during your taxi arrangement to the airport and will address this to ensure all guests receive the helpful and efficient service we strive for. Your overall positive remarks and enjoyment of your stay are greatly appreciated, and we look forward to the opportunity to welcome you back for another memorable visit.

Thank you for your kind review!We're so pleased to hear that your short stay with us was amazing and that our front desk team was able to accommodate your requests, from a higher floor to parking validation. It's great to know we could assist with your queries about the area, making your stay more enjoyable. Your satisfaction and intention to return are the highest compliments we can receive.We look forward to welcoming you back for another memorable experience. See you soon!

Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay, the spacious room, and our great location. We apologize for any inconvenience caused by the valet service not being available and the lack of assistance with your baggage. Your feedback regarding the front desk's demeanor is invaluable, and we'll address this to ensure a more welcoming atmosphere in the future. It's wonderful to know David made a positive impact on your stay, and we appreciate your understanding regarding the rain ponchos, please note that we do have umbrellas available at the Front Desk.We hope to have the opportunity to welcome you back for an even better experience.

Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be beautiful and conveniently located for your needs. It's fantastic to know that you enjoyed the spacious room, comfortable bed, and appreciated the value for the price.We take pride in maintaining a comfortable and welcoming atmosphere for our guests, and we're thrilled that you found our hotel to be a refreshing departure from the typical spartan accommodations.Your kind words mean a lot to us, and we'd be honored to welcome you back anytime you're in the area. Please don't hesitate to reach out if there's anything we can assist you with in the future.

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of our rooms, the comfort of our beds and pillows, and our hotel's great location. It's also great to know our front desk team made a positive impression with their friendliness and helpfulness, and that you appreciated the history of our hotel.We look forward to welcoming you back in the future for another memorable stay.

Thank you for your lovely feedback! We're so glad to hear you enjoyed the décor and vibe of our hotel. It's always wonderful to know that our guests appreciate the atmosphere we've created. We look forward to welcoming you back soon for another beautiful experience.

Thank you for your feedback. We're glad you found the location convenient and the room clean.We appreciate your thoughts on the lobby's décor as we explore a blend of styles. We're sorry to hear your experience with our bar, restaurant, and parking did not meet expectations. Please know our parking prices reflect city rates. We hope to welcome you back, with a commitment to improving your overall experience.

Thank you for choosing The Blackstone for your trip and for sharing your wonderful experience with us. We are thrilled to hear that our location perfectly complemented your plans, providing easy access to your activities and discoveries in the area.While we regret that the external construction impacted your ability to sleep in, we are delighted to know that it led you to explore and enjoy some great pastries nearby. We appreciate your understanding and positive outlook regarding the situation outside our control.Our team is dedicated to making every stay memorable, and it sounds like, despite the unexpected wake-up, you were able to make the most of your time with us. We look forward to the opportunity to welcome you back in the future, hopefully under quieter circumstances, so you can fully enjoy the benefits of a restful hotel stay.Thank you again for your kind words and for sharing your experience. We can't wait to host you again soon!

Thanks for the positive rating! We're happy you were satisfied with your stay

Thanks for sharing your positive experience! We're thrilled you were happy with our services. Come back anytime!

Thank you for your support! Hope to serve you again soon.

We're grateful for your rating! Looking forward to your next visit.

Alan, thank you so much for your fantastic review! We're truly heartened to hear that our staff, cleanliness, and the overall atmosphere of our hotel contributed to a positive experience during your stay. It's especially gratifying to know that the building itself left you awe-inspired.Our team works hard to maintain a high standard of hospitality and service, and your feedback serves as a wonderful encouragement to all of us. We are committed to ensuring that every guest's stay is memorable, and it's rewarding to see these efforts appreciated.We look forward to the pleasure of hosting you again, hopefully in the near future, for another awe-inspiring experience.

Thank you for the great rating! We're thrilled you enjoyed your stay and hope to see you again soon

Thanks for the top rating! We're so pleased you were satisfied with your visit.

Thank you for the 5-star review, looking forward to seeing you again soon.

Tim, thank you and so glad to read you experienced our hospitality first hand. Looking forward to seeing you again soon.

Alexis, I am thrilled to see that our staff was helpful. Come and visit us again soon.

Branden, thank you for your visit. Please come again soon.

Eileen, I am very happy to see you had a nice visit and that you enjoyed our location and facilities. Looking forward to welcoming you again soon.

Anthony, thank you for your visit, and I am happy to read that you and your wife enjoyed your stay. Please come again soon.

Patrick , so glad to read you enjoyed your visit. Looking forward to welcoming you back again soon.

John, thank you for your review and most importantly I am thrilled to read you had a great visit. Looking forward to welcoming you back again soon.

Michael, thank you for your review and most importantly I am thrilled you enjoyed your visit. Come back again soon.

Elise, thank you and I look forward to seeing you again soon.

John, we are thrilled to see you enjoyed your visit. We look forward to welcoming you back again soon.

Joan, thank you so much for visiting us, we are thrilled to read about your excellent stay. We are looking forward to your prompt return and we will be glad to charge you a bit more...haha, for your next visit.

Rachel, we are thrilled to read you enjoyed your visit, we look forward to seeing you again soon. Happy New Year.

Gloria, thank you for your visit and as far as rates, they do vary by day and this is not uncommon with third party or with us directly. I am sorry it wasn't make clearer to you. Wishing you a Happy New Year for 2024.

Ravdeep, so sorry to read about your experience. We strive to give everyone a great experience so please accept our sincerest of apologies if we did miss the mark for you. Happy New Year nonetheless.

Heinz, so sorry your shower did not work, I will ensure if gets looked at for the next guest. We strive to give all our guests a great experience so please accept our sincerest of apology for the apparent inconvenience.

Xavier, thank you for your visit, we look forward to your prompt return soon.

Melinda, thank you for your review and we are thrilled that you enjoyed your visit.

Ramzey, I see that we might have missed some opportunities, I trust you were able to work this out with the team while on property.

Seiji, I am glad you enjoyed your visit, looking forward to a great 2024. Happy New Year!