Honestly booked this hotel last minute, didn’t have huge expectations but upon arrival everything was nowhere near expected. Staff was very friendly, polite even upon my 11pm/12am arrival - made check in quick and easy. Room was immaculate, I booked the king suite. Literally had everything you needed, full kitchen (pots, pans, silverware, etc.) , LR and private bedroom. The view from my room wasn’t the best just seen balconies of apts mainly but I didn’t mind. Breakfast was served each day, don’t expect anything fancy but it’s doable as it’s included with your stay. Spoke with one or two staff members daily throughout my stay and all showed the most upmost respect and genuine attitude with genuine conversation. As a first timer to Chicago - this hotel stay definitely made me want to come back besides having more exploring to do. Will definitely be staying here again.