Lobby sitting area

Reviews of Motel 6 Chicago - Elk Grove

2 out of 5
Motel 6 Chicago - Elk Grove
1601 Oakton St, Elk Grove Village, IL

Reviews

6.4
Rating 10 - Excellent. 201 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 231 out of 1000 reviews" "
Rating 4 - Poor. 149 out of 1000 reviews" "
Rating 2 - Terrible. 147 out of 1000 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2018

2/10 Terrible

Marguerite

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ORD airport. Decent motel at the price. The room facilities are a little bit old but well maintained. Definately worths overall.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Amenities
No tea or coffee available in the room. No shopping centres close by. Otherwise ok.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was the most terrible experience ever I've experienced with a hotel booking on Expedia - I've arrived at the place at 1 am only to realize that they were permanently closed 1 week ago! And to messages neither from the hotel nor from Expedia, not cancellations, nothing! Was ought to find another place to say that was 3x more expensive that booked trip!
Stayed 1 night in Jun 2019

2/10 Terrible

Samantha, Tennessee

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had this reservation for at least 3 months, we get there, only to find a note on the door that the hotel had been closed down 2 days prior! Thanks for the heads up!
Stayed 4 nights in Jun 2019

8/10 Good

TJ

Liked: Cleanliness, staff & service
The outside really needs to have massive number of potholes fixed. Other than that, it was great!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the property, we learned that it was closed for good. Thankfully it was late afternoon and not midnight. Corporate st Motel 6 found us another location.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent cleaning staff. Pot holes deep all over parking lot.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
I have issue with the billing..expedia sent me a bill of 43.71 excluding taxes.. Hotel charged me 45.71. Why is there discrepancy.
Stayed 1 night in Jun 2019

2/10 Terrible

magdalenacastan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they kept my reservation a little after nine pastime even though it was for 3. Everything else seemed dirty and little to no help from staff.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I did not like anything about the property. Poor internet didnt always clean my room. Very poor shower would rotate between being either scalding hot or freezing cold water.
Stayed 6 nights in Jun 2019

2/10 Terrible

George

Liked: Cleanliness, room comfort
Disliked: Staff & service
Theyre closing on june 18th so they dont give a damn about service. Attitude sucked and the room keys kept malfunctioning which constantly left us locked out of the room and running back and forth to the office
Stayed 3 nights in Jun 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Cleaniness, bottom up.
For Motel 6, this Elk Grove IL one on Oakton Ave has the best House keeping I've seen in this Market.Maria & Estaban & Crew know how to run a Mid-Market Motel with over 300 rooms. Wow!
Stayed 3 nights in Jun 2019

2/10 Terrible

Tammi Raju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky room smelled like cigeretts
Stayed 1 night in Apr 2019

2/10 Terrible

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We arrived at midnight after a long day of traveling. The lady at the front desk was very nice and understanding of this and did most of the check in after letting my kids in the room
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed at. The hotel was dirty everything was broken, we stayed 4 days and only got our room clean once.
Stayed 4 nights in Jun 2019

6/10 Okay

Kameron

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok
Ok
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for a short stay, has all the necessary facilities and cleanliness.
Stayed 1 night in Jun 2019
Response from Brand Experience Team on 12 Jun 2019
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

n/a

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
first time i stayed here everything was fine. this 2nd time the bed was horrible and felt the mattress springs basically no mattress. Then my car got hit in the corner back bumper overnight in the parking lot and the motel doesn't have security cameras so they told me there was nothing they could do about it.
Stayed 3 nights in Jun 2019
Response from Brand Experience Team on 12 Jun 2019
Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
My room was reallysmall and they don't have HBO anymore
Stayed 1 night in May 2019
Response from Brand Experience Team on 12 Jun 2019
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

Gueorgui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
I'm glad they finally got a microwave but my room was really small and they don't have HBO.
Stayed 1 night in May 2019
Response from Brand Experience Team on 12 Jun 2019
Hi Traveler, Thank you for taking time to share your review with us. We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Newly renovated. Room was great. The people that work there are super friendly and accommodating. I would definitely stay there again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Greg

Stayed 1 night in May 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Mackenzie

Liked: Room comfort
Disliked: Staff & service
Worth the Money
It’s worth the price..... Guy at the front seat was terrible. Tried to force my girlfriend to give over her ID. Nowhere ask for everyone’s idea but he wouldn’t take no for an answer.
Stayed 1 night in May 2019
Response from Brand Experience Team on 30 May 2019
Hi Mackenzie, We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Nothing really positive except a bed, toilet, & shower/ tub. In wall A/C did produce very cold air. The weather was unbearably humid having come from Los Angeles.
Stayed 2 nights in May 2019
Response from Brand Experience Team on 30 May 2019
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to O'Hare airport and Rosemont train station to the city. They didn't change linens and did not provide shampoo.
Stayed 3 nights in May 2019
Response from Brand Experience Team on 30 May 2019
HI Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Tookta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will comeback
Clean and comfortable
Stayed 1 night in May 2019
Response from Brand Experience Team on 30 May 2019
Hi Tookta, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly remodeled rooms & the friendly staff. The fast & prompt check in. We have stayed there frequently on all three floors & never experienced any issues whatsoever.
Stayed 1 night in May 2019
Response from Brand Experience Team on 30 May 2019
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service/stay on type of Hotel/Motel
Excellent House keeping. G.M. Estaban is one of the Best in the Hotel/Motel Business. He is very Personable & Cares for his fellow Guests. Bravo!
Stayed 7 nights in May 2019
Response from Brand Experience Team on 30 May 2019
Hi Sergio, Thank you for taking time to share your review with us. We're happy to hear the service was great and you were taken care of by our staff. We hope to see you again soon. Safe Travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019