In-room safe, desk, laptop workspace, blackout curtains

Reviews of Baymont by Wyndham Addison

2.5 out of 5
Baymont by Wyndham Addison
600 E Lake St, Addison, IL

Reviews

5.8
Rating 10 - Excellent. 72 out of 380 reviews" "
Rating 8 - Good. 67 out of 380 reviews" "
Rating 6 - Okay. 72 out of 380 reviews" "
Rating 4 - Poor. 63 out of 380 reviews" "
Rating 2 - Terrible. 106 out of 380 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Sawsan, Henderson

Liked: Staff & service, amenities, property conditions & facilities
The safety, and the friendly staff
Stayed 7 nights in Mar 2024
Response from sunny on 28 Mar 2024
Thanks for staying with us.

6/10 Okay

Jaime

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from sunny on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Breakfast was good for continental breakfast
Stayed 3 nights in Mar 2024
Response from sunny on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Martial, East Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sunny on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Hector

Price is ok. The $100 dollar deposit took me by surprise. You need a ticket to eat breakfast is no good at all
Stayed 2 nights in Mar 2024
Response from sunny on 18 Mar 2024
When you check-in you get a ticket for breakfast, you just have give the ticket back. We do not charge for breakfast.

2/10 Terrible

Esmeralda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not have a working shower.
Stayed 1 night in Mar 2024
Response from sunny on 14 Mar 2024
showers are working in all our rooms. pull out the knob and then shower is on.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
For a budget rental it was really clean and staff was very friendly
Stayed 1 night in Mar 2024
Response from sunny on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people
Stayed 1 night in Mar 2024
Response from sunny on 13 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service
Staff are nice. Price is decent. You get what you pay for which is not bad for the location and the property itself. It's good for overnight stay but not for a few days.
Response from SUNNY on 6 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 Poor

Leonardo

Stayed 2 nights in Feb 2024
Response from sunny on 22 Mar 2024
hank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Roderick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you pay your not going to get a better hotel worth the value
Stayed 1 night in Feb 2024
Response from sunny on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sunny on 5 Feb 2024
Thanks for staying with us.

10/10 Excellent

Lea

Stayed 1 night in Jan 2024
Response from sunny on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2024
Response from sunny on 9 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price..
Stayed 1 night in Jan 2024
Response from suuny on 9 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jasmine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from sunny on 8 Jan 2024
Thanks for staying with us

6/10 Okay

Jeffrey

Travelled with family and small children
Liked: Staff & service
The room was nice but didn't have a microwave or a refrigerator and it didn't have a swing pool other then that it was a nice spot
Stayed 1 night in Dec 2023
Response from sunny on 25 Dec 2023
The room was reserved for regular rooms,we have fridge and microwave in deluxe rooms.

2/10 Terrible

Shannon

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from sunny on 21 Dec 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

elvis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from sunny on 21 Dec 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

Lidia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from sunny on 5 Dec 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Carlos

Stayed 1 night in Nov 2023
Response from sunny on 13 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sushant

Stayed 3 nights in Nov 2023
Response from sunny on 13 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria de les angeles, Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from sunny on 13 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roldan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely
Stayed 1 night in Nov 2023
Response from sunny on 6 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Darshan

Stayed 1 night in Oct 2023
Response from sunny on 13 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jennifer

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from sunny on 19 Oct 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Jaime

Disliked: Staff & service
My check in was slowly
Stayed 1 night in Oct 2023
Response from sunny on 23 Oct 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Brian, New London

Travelled with partner
Liked: Cleanliness, staff & service
No frig or microwave in our room! Lousy TV. OK for a place to sleep.
Stayed 1 night in Oct 2023
Response from sunny on 12 Oct 2023
Room was reserved by guest for the cheapest room and we just have fridge and microwave in the deluxe rooms.

10/10 Excellent

Hugo

Stayed 1 night in Oct 2023
Response from sunny on 1 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brendan

Travelled with family
Disliked: Amenities, property conditions & facilities
It was ok for the price. Room was reasonably clean but kind of beat up. Had a mini fridge and microwave and bed was comfortable enough. Billboards for adult entertainment next to it as well as a gas station that felt a little sketchy going into at night made me wonder about the area.
Stayed 1 night in Oct 2023
Response from sunny on 9 Oct 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Crystal

Stayed 1 night in Oct 2023
Response from sunny on 30 Oct 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Rebeca

Check in wasn’t great. Room was okay
Stayed 1 night in Oct 2023
Response from sunny on 9 Oct 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Channel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not friendly... Charges extra fees. And gnats where flying around breakfast food.
Stayed 1 night in Oct 2023
Response from sunny on 3 Oct 2023
Guest never stayed in the motel, She came but she did not had deposit so she left. In our website it is mentioned that there will be 100 deposit during check-in. The claim that something was flying around breakfast food not possible as she came in the night and we do not have breakfast available in the night.

2/10 Terrible

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from sunny on 3 Oct 2023
Guest made a reservation did not stayed.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG DISAPPOINTMENT
No microwave or refrigerator. That was a BIG disappointment. Did not come in and get the used towels and put in new towels. The continental breakfast was BIG DISAPPOINTMENT. Won’t be making reservations/ or going back to any Baymont hotels.
Stayed 2 nights in Sep 2023
Response from sunny on 2 Oct 2023
Room reserved by guest was for cheapest room and we have fridge and microwave only in the deluxe rooms. If guest wanted fridge and microwave they should had made a deluxe room reserved. We have full hot breakfast which includes eggs,meat,bread,cereal,waffle,milk , yogurt etc. So can you tell us what else you wanted for the breakfast.We provide service to the guest every other day.

8/10 Good

Gerald

Bed
Stayed 2 nights in Sep 2023
Response from sunny on 2 Oct 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gavin

Travelled with family
Liked: Staff & service, room comfort
Worth the price
The overall experience was good. We only stayed there for the night so the attention to detail wasnt super important. However, a few things i felt were unprofessional; there was an empty bottle in the trash when we arrived in our room, there was a plastic bag taped over the smoke alarm for some reason, and lastly, the water for the shower did not work in the room. We didnt notice the water until the morning so we didnt have time to ask them to fix it
Stayed 1 night in Sep 2023
Response from sunny on 25 Sept 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

JAMES

Disliked: Staff & service, property conditions & facilities
They wouldn’t let me check I. Room was pain in full
Stayed 1 night in Sep 2023
Response from sunny on 18 Sept 2023
i am sorry but if you had reservation then that's not possible that wouldn't check you in.

6/10 Okay

kreema

Liked: Staff & service
Disliked: Property conditions & facilities
According to condition of the property price is very high it should be more cheap
Stayed 1 night in Sep 2023
Response from suny on 12 Sept 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Amy

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from sunny on 11 Sept 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from sunny on 11 Sept 2023
Guest did not even came to check-in.

8/10 Good

Naseem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly noisy
Stayed 1 night in Sep 2023
Response from sunny on 11 Sept 2023
Thanks for staying with us.

4/10 Poor

Rosalba

Liked: Staff & service
Good check in and out, clean sheets, decent breakfast. Ok for the price
Stayed 1 night in Sep 2023
Response from sunny on 11 Sept 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smell terrible, carpet seems to be old. Found coucharaches in the bathroom
Stayed 3 nights in Sep 2023
Response from sunny on 6 Sept 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service very bad rooms
Stayed 1 night in Sep 2023
Response from sunny on 5 Sept 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This was a horrible experience… I have a problem when you overcharge my account without explanation (no receipt printed or emailed), the hotel was a mess! The sheets and the room was not cleaned properly, trash behind the nightstand, easy access into the building and it put me in the mind of a transient hotel. I have learned my lesson you get what you pay for. If I can say something nice, I had a fresh banana.
Stayed 3 nights in Aug 2023
Response from sunny on 30 Aug 2023
we did not charged any extra amount except deposit which was reversed back in your account which will be received in 2 days.

2/10 Terrible

Andrea

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from sunny on 29 Aug 2023
Thanks for staying with us. we apologize for all the inconvenience.

8/10 Good

Douglas, blooming grove

Nothing. Thecair conditioner would only run for short periods of time
Stayed 1 night in Aug 2023
Response from sunny on 28 Aug 2023
may be you kept AC in timer mode , you had to change the ac mode.

4/10 Poor

Odyljon

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from sunny on 24 Aug 2023
Thanks for staying with us.

8/10 Good

Tonya

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I didn’t like the fact that me and my mom had to walk on the halls to get to the elevator and hear noises thinking we was in a Guatemala wh*** house. Not the sounds you want to hear with your mom. Other than that! It was clean in the rooms. Smelled good, only thing they need to fix up is get rid of that carpet in the halls and repaint, the carpets is what’s making the halls smell musty.
Stayed 2 nights in Aug 2023
Response from sunny on 21 Aug 2023
Thanks for staying with us. We appreciate your feedback!