Exterior

Reviews of Hampton Inn & Suites Addison

2.5 out of 5
Hampton Inn & Suites Addison
1685 West Lake Street, Addison, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 838 reviews" "
Rating 8 - Good. 252 out of 838 reviews" "
Rating 6 - Okay. 43 out of 838 reviews" "
Rating 4 - Poor. 21 out of 838 reviews" "
Rating 2 - Terrible. 19 out of 838 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A successful 1st family trip! Staff was very nice and accommodating and my kids enjoyed the pool & free breakfast. Convenient & safe location. Happy overall!
Stayed 2 nights in Mar 2024

10/10 Excellent

snehalatha

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, cleanliness, safe
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandi, Shawano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. Breakfast was really good. There was a very nice selection. The rooms were very clean and all the staff were friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Toilets didn't flush well; room fridge was very noisy all night. Other than that, very nice and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet. The staff was extremly friendly. I would definetly stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Kellie Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Audra

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard, Medinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time using this facility.
Stayed 4 nights in Dec 2023

8/10 Good

Eysen

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return!
Stayed 2 nights in Nov 2023

6/10 Okay

Alysa

Travelled with partner
Disliked: Staff & service
I wanted to give it a good review, but was disappointed.Details, cobwebs in bathroom corner, purfume smell in room strong, most likely febreeze. Saturday, 8:30 am and still no coffee. Hot breakfast wasn’t available Monday morning, I’m guessing they were under staffed. Hampton Inn can do better.
Stayed 3 nights in Nov 2023

8/10 Good

Bozena

Liked: Staff & service, property conditions & facilities
I like the location of the hotel - walkable distance to restaurants and a movie theater. Breakfast has a gluten free options. What I didn't like is that I had to chase the cleaning lady for a new set of towels, the pubic hair I found in the corner of the tub, and the huge spider in the lobby right when I was checking in..
Stayed 2 nights in Nov 2023

10/10 Excellent

Shelby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff, tasty complimentary breakfast options, clean and comfortable rooms. Will return for sure!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy to get to.
Stayed 1 night in Oct 2023

2/10 Terrible

akhtar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Daniel Gonzalez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had to move rooms after initially settling in the staff took care of us. Will book again in the future.
Stayed 4 nights in Sep 2023

10/10 Excellent

Elba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location for our needs. Great breakfast options nearby for brunch since breakfast included was not our favorite. It was cleaned and great staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
Was there for 7 days 6 nights for wedding. Our room was a king room. I thought we were supposed to have an additional sleep sofa in room, but had a chair with foot rest. It was okay. But, we had planned for a grandchild to spend the night , they arrived Friday and Saturday. Missed the opportunity to have that one on one time.
Stayed 1 night in Aug 2023

4/10 Poor

kathy

Travelled with family
Liked: Staff & service
Wedding
This was a connecting room to grandparents for a wedding. It was suppose to be two queens, but there was an odor in room that stimulated an asthma event for my granddaughter. The room was changed but only room available was a king with a pull out couch. It was an issue because that room was for my son-law and his two 12 y/ o daughters
Stayed 3 nights in Sep 2023

10/10 Excellent

norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place that i will recommend and will be my next place to stay on my next trip back to Chicago.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Shena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything
Stayed 2 nights in Sep 2023

2/10 Terrible

Sheema

Stayed 1 night in Jul 2023

10/10 Excellent

GLORIA

Travelled with family
Liked: Amenities
Very clean & excellent service
Stayed 3 nights in Sep 2023

10/10 Excellent

Alicia

Stayed 2 nights in Aug 2023

2/10 Terrible

Sheema

Stayed 4 nights in Sep 2023

10/10 Excellent

Tracie, Grandville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and quiet. Great location and comfortable rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

TRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean
Stayed 1 night in Sep 2023

6/10 Okay

Cathie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not up to usual Hampton Inn standards
Older building. Pillows were stiff, over-stuffed, and fat with no variety. Fixed shower head. No room recycling. Check-in did not provide internet password. Noisy A/C and adjustable thermostat made little difference in room temp. Excellent blackout drapes. Nice size room.
Stayed 1 night in Aug 2023

6/10 Okay

Thomas M

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and bathroom were dirty and had an off smell. Pillows were very small, lumpy and hard to sleep on. Staff was very friendly, helpful and professional.
Stayed 1 night in Aug 2023

8/10 Good

Razaq

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to shopping and a number of good restaurant's.
Stayed 2 nights in Aug 2023

10/10 Excellent

Clark, Excelsior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Bozena

Stayed 1 night in Aug 2023

8/10 Good

Scott M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ali

Stayed 2 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Sack breakfast wasn’t available as promised. Had to leave at 6:15AM.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ferdy, CHICAGO

Stayed 1 night in Aug 2023

10/10 Excellent

henry

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and the staff was nice. Room started to smell a little weird after two days, but nothing major.
Stayed 4 nights in Aug 2023

8/10 Good

Shefali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except the Carpet in the Room was too old with lot of moisture in it.
Stayed 2 nights in Aug 2023

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2023

8/10 Good

Asnake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Brian

Stayed 4 nights in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ramkumar, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quite, pleasant, Good breakfast, Nice pleasant stay!!!
Stayed 5 nights in Jul 2023

10/10 Excellent

angeles

Stayed 1 night in Jul 2023