Standard Room, 2 Queen Beds | 1 bedroom, desk, blackout curtains, iron/ironing board

Reviews of Days Inn by Wyndham Great Lakes - N. Chicago

2 out of 5
Days Inn by Wyndham Great Lakes - N. Chicago
3000 North Skokie Highway, North Chicago, IL

Reviews

6.4
Rating 10 - Excellent. 217 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 240 out of 1000 reviews" "
Rating 4 - Poor. 172 out of 1000 reviews" "
Rating 2 - Terrible. 161 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Safiatu

Liked: Cleanliness, staff & service, property conditions & facilities
Jay was very pleasant, professional and according.
Stayed 4 nights in Apr 2024
Response from Mike on 15 Apr 2024
Hi Safiatu!Thank you for staying with our hotel. We appreciate your feedback! Hope yo see you soon!

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
staff front desk J was cool and helpful, i didn’t like that my card would stop working every time i went out of my room
Stayed 4 nights in Apr 2024
Response from J on 14 Apr 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you found our front desk staff, particularly J, to be cool and helpful during your stay. Regarding the issue with your card deactivating, our system logs indicate that this typically occurs when the key card is kept too close to electronic devices such as phones or wallet or kept open in the card holder. We apologize for any inconvenience this may have caused and appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a smoother experience in the future!

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reallly clean
Stayed 2 nights in Apr 2024
Response from Mike s on 12 Apr 2024
Hi Brianna!Thank you for noticing the cleanliness of the hotel!We will share with our team. We hope to see you again the Days Inn Great Lakes Hotel!

10/10 Excellent

Amada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we arrived my flight was delayed. I called the moment we landed to inform the Hotel. Upon arrival Sai checked us in. Any questions and concerns if he didn't have the answer he googled it and found a solution. Everyone from staff to get throughout our stay went above and beyond the call of duty. This establishment should have a 5 star raiting in customer service. I extended my stay and laundry service was available upon request for a small fee. I'm so pleased with the cleanliness of this place. No flies, no crwwpy crawlers of any sort. Great price great amenit, friends staff, definate peace of mind during stay. Thank you for everything you and your establishment did for me and my family.
Stayed 4 nights in Apr 2024
Response from J on 11 Apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sai and the rest of our team were able to make your stay enjoyable, despite the initial hiccup with your flight delay. It's wonderful to know that our staff's dedication to excellent service shone through, from providing helpful information to going above and beyond to ensure your comfort. We're delighted that you found our establishment clean and welcoming, and we're especially glad that you and your family felt at ease during your stay. We appreciate your kind words and look forward to welcoming you back again soon!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service
Could be cleaner, the shower curtain rod isn’t put up correct.
Stayed 1 night in Apr 2024
Response from J on 8 Apr 2024
Thank you for your feedback. We apologize for any cleanliness issues you experienced during your stay and will address them with our housekeeping team immediately. Additionally, we'll ensure that the shower curtain rod is properly installed to enhance the comfort of future guests. We appreciate your insights and hope to welcome you back for an improved experience.

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great. Staff at frontdesk were nice and generous. He's excellent and job well done.
Stayed 1 night in Apr 2024
Response from Mike on 4 Apr 2024
Hi Gina!Thanks for your kind words! We are glad the front desk was able to help you. Thank you for staying with Days Inn Great Lakes.

10/10 Excellent

maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the location since we are here for a military graduation. It’s literally across the street. There is a shuttle offered which takes the stress off of dealing with new area traffic anxiety. The front desk agent that assisted us made our check in so seamless. He was polite, informative, and professional. I would recommend this place to anyone staying in this area. Rooms are spacious and WiFi’s fast !
Response from J on 3 Apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that our convenient location and shuttle service helped alleviate any travel stress during such an important event like a military graduation. It's fantastic to know that our front desk team provided you with a seamless check-in experience and that you found them to be polite, informative, and professional. We're also glad you enjoyed the spacious rooms and fast WiFi during your stay. Your recommendation means the world to us, and we look forward to welcoming you back whenever your travels bring you to the area again!

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on 30 Mar 2024
Hi Keith!Thank you for staying with us! We appreciate it!

10/10 Excellent

Verania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was amazing and the housekeepers were quick and cleaned well.
Stayed 3 nights in Mar 2024
Response from J on 25 Mar 2024
We're thrilled to hear that you had such a positive experience during your stay with us! Sam and our dedicated housekeeping team take great pride in providing exceptional service and maintaining a clean and comfortable environment for our guests. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay. Thank you for choosing us!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to stay for some days
Stayed 2 nights in Mar 2024
Response from Mike on 24 Mar 2024
Hi Jorge!We are thrilled you had a perfect stay! Thank you so much for the perfect score! We hope to see you soon!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Mike on 23 Mar 2024
Hi Darren!Thanks you for taking time out and scoring our hotel. We are delighted that you had a perfect stay with us. We hope to host you soon! Safe travel!Thank you!

10/10 Excellent

Coreyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient restaurants around the area!
Stayed 5 nights in Mar 2024
Response from Mike on 22 Mar 2024
Hi Coreyna!Thank you so much! We appreciate your feedback and delighted to hear you had a good experience with our hotel. We will send the message to the staff of your compliments.

10/10 Excellent

Pedro Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend this place to others.
Stayed 2 nights in Mar 2024
Response from J on 22 Mar 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Recommendations like yours mean the world to us, and we truly appreciate your support. We look forward to welcoming you back in the future!

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management
Stayed 2 nights in Feb 2024
Response from J on 2 Mar 2024
Thank you for your positive feedback on our hotel management! We're glad you had a great experience. Looking forward to welcoming you back soon!

10/10 Excellent

Brynn

Stayed 2 nights in Feb 2024
Response from J on 20 Mar 2024
Thank you Brynn.We appreciate your rating and we are thrilled that you enjoyed our hotel!We hope to see you soon! Take care.

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in Illinois for my fiancés Navy graduation ceremony. Days Inn has been very accommodating. They have provided a plethora of information, including different methods of transportation and good restaurants in the area. They upgraded my room for me and let me check in 30 minutes early.
Response from Mike on 15 Feb 2024
That's wonderful to hear! I'm delighted you had such a positive experience at Days Inn during such a special occasion. We're committed to making your stay as comfortable and convenient as possible. Thank you for choosing us, and congratulations to your fiancé on their Navy graduation!

10/10 Excellent

Daniel, Shelbyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful when I checked in.Recommend this hotel if you are in the area for lodging.
Stayed 3 nights in Feb 2024
Response from Mike s on 11 Feb 2024
Thank you Daniel!We are glad you enjoyed your stay. We will let the staff know they are doing a great job! We hope to see you soon!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from J on 11 Feb 2024
Hi Janet! We are delighted you enjoyed your stay with us. Thank you for the 5/5. We hope to see you soon.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from sai on 9 Feb 2024
Hi Ana! We are delighted you enjoyed your stay with us. Thank you for the 5/5 . We hope to see you soon.

10/10 Excellent

Jose m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the jacuzzi so much
Stayed 1 night in Jan 2024
Response from J on 30 Jan 2024
Hello Jose,Thank you for the glowing 5/5 review! We're thrilled to hear you had a fantastic stay. Your positive feedback means a lot to us. We can't wait to welcome you back!

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from J on 31 Jan 2024
Hello Ruby,Thank you for the glowing 5/5 review! We're thrilled to hear you had a fantastic stay. Your positive feedback means a lot to us. We can't wait to welcome you back!

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that they were so accommodating and welcoming it was greatly appreciated
Stayed 1 night in Jan 2024
Response from Mike S. on 29 Jan 2024
Hi Lester!Your appreciation means the world to us! We're thrilled that you felt accommodated and welcomed during your stay. Providing a warm and hospitable environment for our guests is our top priority, and we're delighted that you felt it firsthand. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful stay!

10/10 Excellent

Demetris

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from J on 19 Jan 2024
Thank you for your perfect score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Omar

Stayed 1 night in Jan 2024
Response from J on 18 Jan 2024
Thank you for your perfect score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommended!
Response from Mike S. on 18 Jan 2024
Hi Paolo! Thank you so much for your feedback! We are delighted you enjoyed your stay and hope to see you soon! Safe travels!

10/10 Excellent

North

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean , convenient and staff are all nice.
Response from J on 16 Jan 2024
Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel convenient, clean, and our staff exemplary. We appreciate your kind words and look forward to welcoming you again in the future!

10/10 Excellent

Sensarae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from J on 16 Jan 2024
Thank you for your perfect score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from J on 11 Jan 2024
Hi Marie! Thank you for the 5/5 review of your stay! We are ecstatic that you had a great experience. We hope to see you soon!

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Mike S. on 9 Jan 2024
Hello Candy!Thank you for staying with us! We are ecstatic about your 10/10 review! We will share this with our team! We hope to see you soon!

10/10 Excellent

North

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very convenient , clean and staff are very good.
Stayed 1 night in Jan 2024
Response from J on 16 Jan 2024
Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel convenient, clean, and our staff exemplary. We appreciate your kind words and look forward to welcoming you again in the future!

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent visit
My stay has been very good and successful I highly recommend if your in the area and need a good and welcoming hotel to stay !!
Stayed 2 nights in Dec 2023
Response from mike on 7 Jan 2024
Hi Jayla, we are delighted you had an awesome stay! thank you so much and we hope to see you soon! We will share your experience with our staff.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mike on 7 Jan 2024
Hi Robert thank you for the 4/5 star! We are glad you enjoyed your stay and see you soon!

10/10 Excellent

North

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 1 night in Dec 2023
Response from J on 26 Dec 2023
Thank you for taking the time to provide us with your feedback and for choosing to stay with us. We're delighted to see that you enjoyed your stay.

6/10 Okay

Keighley

In the room there is an area where the carpet meets the tile, this was very sharp and if I were not careful I may have hurt myself on it.
Stayed 3 nights in Dec 2023
Response from J on 22 Dec 2023
We apologize for any inconvenience. Your safety is our priority, and we're addressing this during renovations to ensure a safer environment. We appreciate your feedback as we work to improve our facilities.

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from sai on 19 Dec 2023
Thank you so much! We are delighted to hear that and it's a pleasure to have you as our Guest. Our team works really hard to provide the best customer service experience, and we are glad that it shows. We appreciate your kind words.

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
tv needs upgrade and also breakfast needs to be better
Stayed 3 nights in Dec 2023
Response from Mike S. on 13 Dec 2023
Hi Luis! Thank you for your feedback! We are working on renovating the hotel to provide a great guest experience. Our TVs. are 40" LED. We are in the process of updating our Channel offerings. Per the breakfast, we offer a complimentary continental breakfast.

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and quick check in. Clean room and comfortable bed.
Stayed 1 night in Nov 2023
Response from J on 4 Dec 2023
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back on your next visit!

10/10 Excellent

Irene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We were treated with outermost respect.Our first time in Chicago for Navy bootcamp graduation.If we get a chance we will definitely be back.
Stayed 3 nights in Nov 2023
Response from J on 20 Nov 2023
Thank you for your kind words! We're thrilled to hear that you felt treated with utmost respect during your stay for the Navy Bootcamp graduation. It was an honor hosting you, and we look forward to welcoming you back whenever you have the chance.

8/10 Good

Emmanuella

Stayed 1 night in Nov 2023
Response from Mike S. on 13 Dec 2023
Hi Emmanuella!Thank you for the 4/5 review we appreciate your business and are glad you enjoyed your stay. We hope to earn a 5/5 next time you are in town. We hope to see you soon!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend, definitely will go back .
Stayed 2 nights in Nov 2023
Response from J on 14 Nov 2023
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back on your next visit!

6/10 Okay

Satya Prakash

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from J on 3 Nov 2023
Thank you for your rating. We value your stay and hope to make your next visit even better.

6/10 Okay

Shanta

Travelled with family
Disliked: Property conditions & facilities
Staff are good but breakfast isn’t good
Stayed 2 nights in Nov 2023
Response from J on 3 Nov 2023
We're grateful for your compliments regarding our staff. We apologize for the breakfast experience but want to let you know that we're currently serving fresh pancakes and hashbrowns, and we hope you'll give them a try during your next visit. Your feedback is valuable as we continue to enhance our offerings.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Not worth the money
This hotel is a typical Days Inn. Nothing negative or positive about it. I booked it due to its proximity to the Navy Boot Camp and unfortunately the management knows this and takes advantage of that location. I can get a much better hotel in downtown Chicago for the same price. Breakfast consisted of cold cereal, breads, and tator tots. Not sure what that was all about. Hampton Inn is far superior.
Stayed 2 nights in Oct 2023
Response from J on 28 Oct 2023
Hi John, We appreciate your feedback. It is true that the Days Inn's proximity to the Navy Boot Camp might justify its pricing. The breakfast variety can be seen as an attempt to cater to diverse tastes. While you found other hotels superior, personal preferences differ. Thank you for sharing your thoughts on your stay!

2/10 Terrible

shane

Disliked: Staff & service, amenities, property conditions & facilities
Coffee was cold and tasted old. Breakfast was the worst I've seen. The hallways got very noisy at 1 am each night. The cable service on the tv was not available, and when I asked about it, I was told there was an 'outage', but the surrounding area had cable service. I asked why the tv in the breakfast area had cable. I was told that that was "Youtube". Dishonesty in hotel staff is a big, red flag. I will not use this hotel or Days Inn again.
Stayed 2 nights in Oct 2023
Response from J on 24 Oct 2023
We appreciate your feedback and would like to clarify a few points. Our coffee is freshly brewed daily, and we offer a variety of breakfast items, including fresh Pancakes and Hashbrowns. Regarding the cable service issue, there was a temporary outage, which was promptly resolved within a few working hours. The TV in the breakfast area displays YouTube, which is a streaming service, not cable. I'd like to emphasize that there was no dishonesty on our part. We aim to provide accurate information to our guests, and any miscommunication may have been unintentional. Thank you for sharing your concerns, and while we understand your decision not to return, we still value your feedback and hope your future travels are more enjoyable.

2/10 Terrible

manuel

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from J on 23 Oct 2023
We're sorry to hear that your recent stay with us didn't meet your expectations. To help us understand your experience better and make improvements, we kindly request a more detailed review. Your insights will be invaluable in enhancing our services.

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2023
Response from J on 22 Oct 2023
Thank you for taking the time to provide us with your feedback. We are delighted that you enjoyed your stay. We will share this with our staff which will encourage them to keep up the good work.

6/10 Okay

Victor

Travelled with family
Stayed 3 nights in Oct 2023
Response from J on 23 Oct 2023
We're sorry to hear that your recent stay with us didn't meet your expectations. To help us understand your experience better and make improvements, we kindly request a more detailed review. Your insights will be invaluable in enhancing our services.

2/10 Terrible

Sesovenara

Stayed 2 nights in Oct 2023
Response from J on 13 Oct 2023
We're sorry to hear that your recent stay with us didn't meet your expectations.To help us understand your experience better and make improvements, we kindly request a more detailed review. Your insights will be invaluable in enhancing our services.

6/10 Okay

Amy

Stayed 1 night in Oct 2023
Response from J on 28 Oct 2023
Thank you for your rating. If you have any specific comments or suggestions, please feel free to share them with us.

8/10 Good

Benerada

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from J on 2 Oct 2023
Thank you for taking the time to provide us with your feedback and for choosing to stay with us. We're delighted to see that you enjoyed your stay.