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The floors needed a good vaccuum and I found some hairs in my sheets. Not a terrible stay but needs to be more clean. Breakfast was surprisingly good. Loved that they had water and coffee in the lobby. Water in shower would change temperatures randomly.
Maricarmen
Stayed 2 nights in Jan 2024
Response from Drue Ford, GM on 27 Mar 2024
Thank you for your review and feedback. All guest feedback helps us to make improvements moving forward. We are so happy you enjoyed our amenities and we hope all is well back home!
Location was great, less than 10 minutes drive to the historic area, 5 minutes to Patriots Point. The staff did a great job during breakfast and at the front desk
GUILLERMO
Stayed 3 nights in Mar 2024
Response from Drue Ford, GM on 26 Mar 2024
We are so happy you enjoyed our property and took advantage of the convenient location near Patriots Point and Historic Charleston. I know the team appreciates you kind words and we send our best wishes to you back home.
Great hotel. Easy driving distance to historic Charleston - 15 minute drive. Hotel is in great condition. Staff are great.
Patrick
Stayed 3 nights in Mar 2024
Response from Drue Ford, GM on 25 Mar 2024
Thank you so much for the kind review! I know the team appreciates your kind words and we hope all is well back home.
10/10 Excellent
Christopher
Travelled with family
16 Mar 2024
Liked: Amenities
The location is in a very nice spot for a vacation in the Charleston area. It is in Mount Pleasant and it gives you quick access to the Ravenel bridge to access Charleston. The rooms have been redone. The bathroom is very nice. I enjoyed the hot water of the shower. The breakfast gets a good. It doesn’t vary. It is the same stuff every morning. The outdoor pool is small and I didn’t utilize. I got a nice rate on Expedia. I would have paid more than twice as much to stay in Historic Charleston District. And paid for parking. And not gotten breakfast.
Christopher
Stayed 4 nights in Mar 2024
Response from Z. L. Thomas Assistant General Manager on 16 Mar 2024
Thanks for leaving us a review Christopher! We appreciate your kind words and we're glad you enjoyed it here and the area. Hope to see you again
Location was great for getting to various locations in the Charleston area. Front desk employees were very friendly and helpful. All around great stay.
Kim
Stayed 4 nights in Mar 2024
Response from Drue Ford, GM on 6 Mar 2024
On behalf of the team, thank you so much for the kind words and review of your great stay. We hope all is well back home!
Thank you so much for the review and feedback. All guest feedback helps us make improvements in the future. We hope all is well back home. Come see us again some time!
Very clean, friendly people there as well. Five stars.
Sean
Stayed 3 nights in Feb 2024
Response from Drue Ford, GM on 8 Feb 2024
On behalf of the entire team, we appreciate your kind words and we are delighted you enjoyed our clean and friendly atmosphere. We send our best wishes to you back home!
6/10 Okay
Justin
Travelled with partner
3 Feb 2024
They stay was great but we were put on a floor with a college Lacrosse team and they were loud in the hallway till 2am. They finally stopped after I had to exit my room and ask them to keep it down.
Justin
Stayed 1 night in Feb 2024
Response from Drue Ford, GM on 5 Feb 2024
I am so sorry about the disturbance caused by the group. We spoke with the group coordinator to hopefully avoid this in the future. I am so happy to hear the rest of your stay was great. We hope all is well back home!
The staff members were very respectful
The property was neat and tidy
RAMESH
Stayed 2 nights in Jan 2024
Response from Drue Ford, GM on 1 Feb 2024
I am thrilled to know everyone was respectful towards our valued guests and that you found the property in a good condition. We send our best wishes to you back home!
Very clean property, good breakfast& close to downtown (10 mins drive)
SANTHOSH
Stayed 2 nights in Dec 2023
Response from Drue Ford, GM on 8 Jan 2024
On behalf of the entire team, thank you for the great review. We are glad you enjoyed our clean accommodations and our free breakfast buffet. Come see us next time!
Great hotel and convenient location. Rooms clean and good breakfast.
Javier
Stayed 2 nights in Jan 2024
Response from Drue Ford, GM on 8 Jan 2024
Thank you so much for the review. We are so happy you enjoyed the clean accommodations and complimentary breakfast buffet. Come see us again some time.
Air conditioner was extremely loud at night and there was no staff at the check in desk for 15 minutes. Good location!
Genevieve
Stayed 1 night in Jan 2024
Response from Drue Ford, GM on 8 Jan 2024
Thank you for the review and we will review your feedback with our team so we may make improvements. We are glad you liked the location and we hope to accommodate you again some time!
This hotel is in a perfect spot close to everything. The staff is very nice and the rooms have everything you need.
Jessica
Stayed 2 nights in Dec 2023
Response from Drue Ford, GM on 18 Dec 2023
On behalf of the entire team, thank you for the kind words and review about your quality experience with us. We are thrilled you had a great location while visiting Charleston! Come see us again sometime.
Staff was all so friendly, I think I was told Good Morning about 10 times!
Shauna
Stayed 1 night in Nov 2023
Response from Drue Ford, GM on 2 Nov 2023
On behalf of the entire team, thank you for the kind words and review! We are thrilled you enjoyed your stay. Sending our best wishes to you back home!