Exterior

Reviews of Days Inn by Wyndham Ladson Summerville Charleston

2 out of 5
Days Inn by Wyndham Ladson Summerville Charleston
119 Gateway Drive, I-26 Exit 203, Ladson, SC

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 974 reviews" "
Rating 8 - Good. 300 out of 974 reviews" "
Rating 6 - Okay. 196 out of 974 reviews" "
Rating 4 - Poor. 88 out of 974 reviews" "
Rating 2 - Terrible. 90 out of 974 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inside the room and lobby is great. Outside doesn’t look that inviting
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Julian,We're glad to hear you enjoyed our room and lobby. We appreciate your feedback on the outside appearance and will take it into consideration for future improvements. Thank you for sharing your experience with us.

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly
Stayed 4 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello carlos,We are pleased to hear that you found our staff to be welcoming and accommodating during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional service to all our guests. If you have any more comments or suggestions, please do not hesitate to reach out to us.

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Theresa, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another enjoyable experience!

6/10 Okay

Ronekar

Business traveller, Travelled with partner
Staff was nice and helpful , room was clean just a little dated for the price need a few upgrades , only issue smoke alarm beeped the whole time was so annoying I could barely rest…
Stayed 2 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Ronekar,Thank you for sharing your feedback with us. We're glad you found our staff accommodating and the room clean. We appreciate your suggestion for upgrades and will certainly consider it for future improvements. Rest assured, we will address the smoke alarm concern to ensure a more comfortable stay for our guests in the future.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Needs update but staff was very nice
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Julie,We appreciate your feedback on your recent stay. Our team takes pride in providing excellent service. Your comments will be passed along to our management for further review. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 Excellent

The great

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way, will certainly stay there again!
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello The great,We are thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel for your accommodation needs.

8/10 Good

klaudia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to family
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello klaudia,We're glad you found our hotel conveniently located near your family. Your feedback is valuable to us for future improvements. If you have any further comments or concerns, please feel free to contact our management team directly.

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Paula, We appreciate your feedback and regret to hear about your experience. Should you wish to discuss your stay further, please feel free to reach out to our management team. We value all guest input to enhance our services for the future.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option in North Charleston. It is right off the interstate and is an affordable and clean place to stay. The beds were surprisingly very comfortable and the rooms are spacious.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Emily,We are pleased to hear that you enjoyed our convenient location, clean rooms, and comfortable beds during your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another pleasant experience.

8/10 Good

Mark

Travelled with family
Yes
Stayed 2 nights in Feb 2024
Response from Manager on 5 Mar 2024
Hello Mark,We sincerely appreciate your feedback and regret to hear about the issues you encountered during your stay. Your comments have been noted and will be shared with our team for their awareness and improvement. We value your experience and hope for a chance to better serve you in the future. Thank you.

10/10 Excellent

Yajaira

Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Yajaira,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Tori,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Comfortable, scrambled eggs & Sausage patties for hot breakfast. need to add tea..
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Michael,Thank you for your feedback regarding the cleanliness and comfort of our hotel. We appreciate your positive comments about our hot breakfast options. We apologize for any inconvenience caused by the lack of tea available and will take this into consideration for future improvements. We hope to welcome you back for another stay in the future.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing we didn't like was the pillows
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Jake,Thank you for sharing your feedback about your recent stay. We appreciate your comments and will pass them along to our team for further consideration. If you have any further concerns, please don't hesitate to contact our management directly. We hope to welcome you back in the future for an improved experience.

10/10 Excellent

Wayne C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Wayne C.,Thank you for choosing to stay with us. We are delighted to hear that you had a pleasant experience. We strive to provide exceptional service to all our guests. Should you have any future travel plans, we would be honored to welcome you back.

10/10 Excellent

Tanesha

Liked: Cleanliness, amenities
I loved it
Stayed 2 nights in Jan 2024
Response from Manager on 25 Jan 2024
Hello Tanesha,Thank you for sharing your positive feedback with us! We are delighted to hear that you love your experience during your stay. We strive to provide exceptional service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Roger

Stayed 1 night in Dec 2023
Response from Manager on 17 Jan 2024
Hello Roger,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a wonderful experience. If you have any further feedback or anything we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another outstanding stay.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Eric,Thank you for staying with us and for your excellent rating! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Eric,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there is anything else we can do to make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Roger

Liked: Amenities
The staff was excellent as far as the service goes and the room was clean but the only thing that I could find fault with is that the bed was hard and I would have liked a softer bed.
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Roger,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be excellent and enjoyed the cleanliness of your room. We're sorry to hear that the bed was not to your preference. We appreciate your input and will pass it along to our team for future improvements. Please feel free to reach out to our management team directly for any further assistance or concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Roger

Stayed 2 nights in Dec 2023
Response from Manager on 22 Dec 2023
Hello Roger,Thank you for choosing our hotel for your stay! We are delighted to know that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another enjoyable stay.

6/10 Okay

Regina

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 19 Dec 2023
Hello Regina, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
It was clean enough but the tub didn’t stay full, the beds & pillows were extremely uncomfortable
Stayed 1 night in Nov 2023
Response from Manager on 8 Nov 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments regarding the cleanliness of the hotel. We understand that preferences for beds and pillows can vary and we regret if they did not meet your expectations. Your feedback will be shared with our team for further review.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Hello Carla,Thank you for taking the time to share your feedback. We greatly appreciate your positive rating and kind words about your stay with us. We strive to provide exceptional service and create memorable experiences for our guests. It was a pleasure to have you as our guest, and we hope to welcome you back in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladies behind the front desk were excellent, answered all questions and took care if anything was needed
Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hello Robert,Thank you for your feedback! We're delighted to hear that our front desk team provided you with excellent service and accommodated your needs. Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future.

8/10 Good

Benjamin

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Benjamin,Your high rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Crystal

Stayed 1 night in Oct 2023
Response from Manager on 18 Nov 2023
Hello Crystal,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Raul,Thank you for your kind comment! We're glad to hear that you enjoyed your stay with us.

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Raul,Thank you for your feedback! We take pride in maintaining a clean environment for our guests.

10/10 Excellent

Samuel E.

Liked: Cleanliness, staff & service, property conditions & facilities
I would have to say this is one of the best experiences I’ve had in a while the renovations were incredible. The staff was friendly, awesome experience.
Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Hello Samuel E.,Thank you so much for your kind words! We're thrilled that you had an amazing experience with our hotel renovations and friendly staff. We can't wait to welcome you back again soon!

8/10 Good

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Hello Lacey,Thank you for your positive rating! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and much cheaper than right in Summerville where I was visiting family. Less traffic as well.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hi Carol,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Charleston was great. Easy to and from.
Stayed 4 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello edward,Thank you for your positive feedback! We're glad you enjoyed your time in Charleston and found it easy to navigate around. We hope to welcome you back again soon!

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs on the bed.
Well a bug was crawling on my guest as we laid in the bed sleeping. The air conditioning unit sounded like a helicopter flying.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Joseph ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 Okay

erik

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend getaway for the wife and myself. We were celebrating our 26th anniversary so, our focus was not on the hotel.
Stayed 2 nights in Oct 2023
Response from Manager on 11 Oct 2023
Hi Erik,Thank you for sharing the wonderful rating about your experience here with us and we are so happy to know that you chose our hotel to celebrate your anniversary. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable bed. Nice staff.
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Hello Mary,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and also our bed. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

tara

Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Hello tara,Thank you for the perfect rating! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Jeremy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Clodagh,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked an accessible king room, but had to settle for 2 double. Accessibilty was better than most places. However, it would be helpful to provide a shower chair, as well as shelves in the shower for soap and shampoo. Staff was very nice and professional. Breakfast was nice.
Stayed 3 nights in Oct 2023
Response from Manager on 7 Oct 2023
Hello Roxanne, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Nekeesha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Nekeesha,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Ciera

Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hello Ciera,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Raul,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Raul,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Bryan,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 Good

Becky

Liked: Cleanliness, staff & service
Coffee pots in room
Stayed 2 nights in Sep 2023
Response from Manager on 28 Sept 2023
Hi Becky,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

6/10 Okay

Steven

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 30 Sept 2023
Hello Steven, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Hardik

Stayed 1 night in Sep 2023
Response from Manager on 9 Oct 2023
Hello Hardik,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 Excellent

darlla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 1 Sept 2023
Hello darlla,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 Good

Lorelei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff -clean - exterior needs a little TLC but I saw people painting and cleaning daily - our door to room had big gaps around it - enough that mice or bugs could get in
Stayed 2 nights in Aug 2023
Response from Manager on 26 Aug 2023
Hello Lorelei, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.