2 outdoor pools, pool umbrellas, pool loungers

Reviews of Peninsula All-Suite Hotel by Dream Resorts

4 out of 5
Peninsula All-Suite Hotel by Dream Resorts
313 Beach Road, Sea Point, Cape Town, Western Cape

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 9 out of 75 reviews" "
Rating 4 - Poor. 3 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Beautiful setting, beautiful people too many names to mention. Very helpful staff. 5 star rooms. Been staying here for many years. My home away from home since 2010. Just one occurence where a dog was allowed in to the area where the pool is. He was on the table and on the coaches outside. It wasn't people staying at the hotel. The lady was using rude language in front of the kids esp mine as our tables where next to each other!! I alerted a staff member.
Stayed 4 nights in Dec 2023

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this place. Great location in a safe area, next to the Promenade and the tourist bus. Plenty of restaurants and shops around. The views from the rooms are unmatched. The service staff might be the best part of this place. They go out of their way to accommodate you as a guest. Lots of amenities between games, gym, pools, on-site bars and restaurants. This was my first time here, but I will make sure to return on my next visit to Cape Town.
Stayed 3 nights in Nov 2023

10/10 Excellent

MARGARET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and always available to assist. Nice hotel with views of the ocean. We would stay here again.
Stayed 5 nights in Sep 2023

10/10 Excellent

Koketso

Stayed 1 night in Jan 2023

10/10 Excellent

Maria, Amsterdam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is super nice! Excellent location.

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are super friendly
Stayed 4 nights in Sep 2022

8/10 Good

Pravin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

MRJF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really, Right on the Beach
The hotel location is perfect and the room was a suite with a kitchen. The bathroom has a spa bath big enough for two!.............but I was alone.
Stayed 1 night in Jun 2021

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peninsula Family Getaway
It was amazing! The kids loved it and the service and friendliness of the staff was amazing! It's the best family oriented hotel ever!
Stayed 1 night in May 2021

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

4/10 Poor

Saad

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff very nice. Play room for kids. Bath had bad smell that colud not be fixed. Was chargfed for new key card
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is really worth to stay for the whole journey.
Stayed 6 nights in Jan 2020

6/10 Okay

Philippe

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel have a very nice appearance from the outside and the lobby, with an old art-deco style facade. However the room we stayed in and the parts of the Hotel we saw needed renovation. Also we expect that it is more of an appart hotel than an actual hotel. The Strolla restaurant was the only of the two we tried as the sunset was closed. The restaurant serves a classic burger style menu.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Aging decor, and run down Description was 'Features a private furnished balcony' - this wasn't private (shaerd across rooms) and was right next to outside bar.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, so my room had excellent views of the sea and the mountains.
Stayed 4 nights in Dec 2019

10/10 Excellent

Marilyn, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Wonderful view. Fun hot tub on terrace with you. Kitchen good etc
Stayed 6 nights in Oct 2019

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
lovely positioned hotel right on the seafront. Nice shuttle bus service to near by attractions for free. Friendly staff. Hotel is expensive compared to others nearby but it does provide quality. I had a room overlooking the seafront and pool - a must! Menu is poor for vegetarians or vegans that was my biggest issue as a veggie.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The suite was fantastic for 3 people and the view is amazing!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff with excellent customer service. Apartments very well equipped. will definitely return as soon as possible
Stayed 5 nights in Feb 2019
Response from Brent on 14 Mar 2019
Thank you for your positive feedback. We look forward to welcoming you back to the Peninsula Hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to the freeway and tourist attractions
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , right on the ocean , easy access , very safe , friendly staff, foods great
Stayed 6 nights in Dec 2018

10/10 Excellent

Ed

Great location and friendly efficient staff.
Stayed 4 nights in Nov 2018

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great get away
Everything from location to food to service was perfect
Stayed 4 nights in Oct 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service
Holiday was good , service was great , but the hotel is tired needs to be renovated soon
Stayed 6 nights in Sep 2018

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Neeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

MRJF

Liked: Cleanliness, staff & service, room comfort
Old Lady in Great Position
Aging hotel but great destination and friendly staff. Its really just across the street to the beach and Regent Rd behind the hotel has all the eateries and restaurants you can imagine.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The pictures are false . The apartment and the corridor leading to the apartment are very dated and need an update . As soon as i confirmed my booking , i called the hotel requesting a HIGH floor and that both rooms should have double beds as we were 2 couples ! I also sent 2 emails requesting this . On both occasions i was assured of this ! On check in , i was given the LOWEST floor and one room had 2 single beds . I did report it to the duty manager on check in . Jeffrey was very good in trying to resolve it , but could only do the change the next day ! Being a short stay , it wasn’t convenient to move
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peninsula
I have been using the Peninsula for 25 years and is my hotel of choice in Cape Town.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really good, except the breakfast
Stayed 1 night in Dec 2017

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2017

10/10 Excellent

Saad, KW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
The location is close to everything and the hotel has a very nice view.
Stayed 7 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Location, will come back to stay aga
It was a pleasurable experience and the location was excellent. Amenities were great and the staff helpful Will come back again in the future
Stayed 6 nights in Nov 2017

10/10 Excellent

C. Cho, Daejeon, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable for foreign visitors.
I enjoyed my stay at this hotel during may stay. It is very close to the business meeting place and convenient store to buy things for tourist. Also it is very safe place to stay.
Stayed 6 nights in Oct 2017

6/10 Okay

Eddie, Plettenberg Bay and Tanzania

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
My online booking included free parking. This was disputed when I checked in and only once I could PROVE IT from an email was it reluctantly accepted! Non of the kitchen bins had been emptied when we were shown our room...a badic chore not attended to.
Stayed 3 nights in Sep 2017

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Peninsula
It really is a home away from home. Service is amazing to say the least .. All staff members are really very welcoming .. saddest part of it all is when you have to check out .. the staff made our stay there exceptionally comfortable while our home was not live able due to work that had to be done there ..
Stayed 7 nights in Jul 2017

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent!
Stayed 3 nights in Jun 2017

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Not having a restaurant - because of the building works - was a bit of a problem. The Friday night there was a group booking, and they could not accomodate us
Stayed 2 nights in Jun 2017

10/10 Excellent

Lauren, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total pleasure to stay at the Peninsula. The suite was stunning and the staff were attentive and always extremely pleasant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff
Good location.very helpful staff.clean and neat

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for both buisness and pleasure
This was a short stay for business, but had the feel of a holiday!

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, conveniently located,
very happy with experience, staff, restaurant deck, garden

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly service
Excellent location to all amenities. Great views and superb service from friendly staff. The free shuttle service within an 8 km radius was a great bonus. I will definitely come back to stay here.

6/10 Okay

Shireen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Zainab, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My impression
Excellent location, friendly staff.. Very clean hotel.However wifi was horrid and the pool area offered no loungers, so sit on a chair while you suntan!! Not happy with that at all! I would gladly stay here again only if they improve the above

10/10 Excellent

Hanlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
5 Minutes after checking in we got a note under the door that the hotel was busy with renovations and that there will be a lot of noise Why were we not informed of this when we made the booking ? We paid R2000 per night to look at a building site ?