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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Luxury Cape Town hotel in Victoria and Alfred Waterfront with full-service spa
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Queen Victoria Hotel & Manor House by NEWMARK

Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

View from room
View from property
Terrace/patio
Free daily English breakfast
Premium Room, 1 King Bed | View from room

Overview of Queen Victoria Hotel & Manor House by NEWMARK

9.4

Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
  • Popular LocationTwo Oceans Aquarium4 min walk
  • Popular LocationCape Town Stadium16 min walk
  • Popular LocationCape Town Cruise Terminal3 min drive
  • AirportCape Town (CPT-Cape Town Intl.)22 min drive
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Room options

Deluxe Room, 1 King Bed

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Designer toiletries
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cape Town

Queen Victoria Hotel & Manor House by NEWMARK is located in Victoria and Alfred Waterfront, a neighbourhood in Cape Town, and is in the entertainment district and on the waterfront. St. Georges Mall and Castle of Good Hope are local landmarks, and the area's natural beauty can be seen at Table Mountain National Park and Green Point Park. Looking to enjoy an event or a game while in town? See what's happening at Cape Town Stadium or Newlands Stadium. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

What's nearby

  • Two Oceans Aquarium - 4 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town International Convention Centre - 19 min walk
  • Long Street - 3 min drive
  • Cape Town Cruise Terminal - 3 min drive

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 7 min drive
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • V & A Waterfront - 3 min walk
  • Starbucks - 2 min walk
  • Ocean Basket - 3 min walk
  • Cooked - 3 min walk
  • Den Anker - 3 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Luxury hotel located in Victoria and Alfred Waterfront
Consider a stay at Queen Victoria Hotel & Manor House by NEWMARK and take advantage of free English breakfast, a poolside bar and a terrace. Indulge in a manicure/pedicure, Ayurvedic treatments and aromatherapy at the on-site spa. Be sure to enjoy a meal at Dash, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access nearby with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, free bike hire and express check-out
  • Express check-in, babysitting (surcharge) and free newspapers
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep-soaking baths
  • 42-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM–11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dash

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Building
  • Built in 2011
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: ZAR 900 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Queen Victoria Hotel & Manor House by NEWMARK?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Queen Victoria Hotel & Manor House by NEWMARK on 18 Apr 2024 start from ₹23,505.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Queen Victoria Hotel & Manor House by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queen Victoria Hotel & Manor House by NEWMARK?

Self-parking and valet parking are free at this property.

What time is check-in at Queen Victoria Hotel & Manor House by NEWMARK?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Queen Victoria Hotel & Manor House by NEWMARK?

Checkout is at 11 AM.

Does Queen Victoria Hotel & Manor House by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per person applies.

Where is Queen Victoria Hotel & Manor House by NEWMARK located?

Located in Victoria and Alfred Waterfront, this luxury hotel is within a 5-minute walk of The Watershed, Two Oceans Aquarium and Nelson Mandela Gateway. Cape Town Diamond Museum and Zeitz Museum of Contemporary Art Africa are also within 10 minutes. Cape Town Station is 29 minutes by foot.

Queen Victoria Hotel & Manor House by NEWMARK Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 298 out of 390 reviews" "
Rating 8 - Good. 72 out of 390 reviews" "
Rating 6 - Okay. 13 out of 390 reviews" "
Rating 4 - Poor. 4 out of 390 reviews" "
Rating 2 - Terrible. 3 out of 390 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Salvo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay
Stayed 1 night in Jan 2024

6/10 Okay

stuart, Hindhead

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
Stayed 1 night in Dec 2023

10/10 Excellent

ROGERS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has seen better times...
First, I will say that the hotel is located at the center of the V&A Waterfront district only steps away from restaurants and the mall. It is very convenient with great dining options just around the corner. The staff is very friendly and goes out of their way to make your stay very comfortable. However, the hotel rooms could use some renovations and refresh. The walls in our bathroom (toilet area) were bubbling out showing previous water damage which has not been fixed. There were signs of black mold on the crown molding in the shower and the shower floor had some red markings. Additionally, the bathroom vanity was damaged and the sink was draining very slowly. This is rather unacceptable for a hotel rated as 5-stars with nightly rates over $400 per night, It seems the upkeep of the hotel is not the priority for the owner which is a shame as it looks like this hotel was very nice in the past.
Stayed 1 night in Dec 2023

10/10 Excellent

Boris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Dec 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked a premium and bigger room and they gave us the smallest room of the hotel. After complaining they changed but still not under the same category we booked. Other than that the hotel is excellent and very well located.
Stayed 7 nights in Nov 2023