Deluxe Room, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Reviews of Cape Shore Inn

2 out of 5
Cape Shore Inn
793 Route 28, South Yarmouth, MA

Reviews

6.4
Rating 10 - Excellent. 34 out of 137 reviews" "
Rating 8 - Good. 26 out of 137 reviews" "
Rating 6 - Okay. 24 out of 137 reviews" "
Rating 4 - Poor. 29 out of 137 reviews" "
Rating 2 - Terrible. 24 out of 137 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not for families with young kids.
The room was nice and roomy, the bed was comfortable, but the grounds were dated. The shower was old and the walls were gross in the bathroom. The worse complaint is the allowed drug use on the property. There were people right in the walkway smoking weed and smelling the place up. It seemed like they had long term stayers and they were comfortable enough to do drugs in the open. The people who run the place were nice enough. I would not go back there.
Stayed 2 nights in Oct 2020

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice hotel, clean and comfortable bed. Great for one night stay👍
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It's an ok hotel. It was fairly clean. The staff was friendly.
Stayed 1 night in Dec 2019

2/10 Terrible

Kadeen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

Cheryl

Liked: Cleanliness, room comfort
Labor Day stay
Stayed 1 night in Sep 2020

8/10 Good

Sevag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the picture on Expedia does Not match the dive i pulled up to. This pool had No water in it and the place is run down. and the characters coming out of there i would Not stay even if it was Free! So i left. What false advertisement. Beware
Stayed 3 nights in Aug 2020

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget stay
Great room for the price. Clean, comfortable, but no coffee maker in the room which was disappointing. This hotel is exactly what you need on a budget; no frills, it's next to everything, short walk to the beach, the pirates museum, and two great mini golf places.
Stayed 2 nights in Aug 2020

4/10 Poor

Annie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool available
This hotel was very dirty and showed having a pool but when we got there the pool was empty with a chair in the middle of it. Property did not look very kept up and we were not able to stay here.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Staff was friendly and attentive to concerns
It's a slightly dated hotel. The towels in the bathroom have seen a lot of use.The hotel was in a great location, the room was a good size, we did not eat breakfast there. Staff was friendly and attentive to concerns.
Stayed 3 nights in Jul 2020

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again
They allowed us to check in 1 hr early. Unfortunately they didn't have 1st floor rooms available for my handicap friend (my fault for not requesting it during reservations). She offered to let us check to make sure she can make it up & down the stairs (she walks with two canes) couldn't she wouldn't charge us for cancelation. The super friendly owner helped my friend carry the bags upstairs. The only issue we had was a squeaky pipe. Every 1.5-2 hrs it would start to squeal high pitched & get worse until you got up & flush it. So 2 nights of no sleep We didn't complain because we didn't want someone in the room due to COVID & we already disinfected are room ourselves. I would absolutely stay here again. Hopefully next time no COVID so pool can be open
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

2/10 Terrible

Gigi, Bethel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled up and we left. The pool was empty with a black bottom. Screens were held with duct tape. Don’t trust the photos the place looks nothing like that. Terrible
Stayed 6 nights in Jun 2020

4/10 Poor

Paula

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room
Stayed 2 nights in Jun 2020

8/10 Good

Conner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast was listed for this property but it was not available.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was dirty. The place was convenient near of things I wanted to do.
Stayed 1 night in Jun 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed in a clean quiet room. Thats perfect for a pleasant stay!
Stayed 1 night in Dec 2019

4/10 Poor

Gene, Worcester, Ma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated property ... needs to be updated. Decent location central to attractions. Budget property. You get what you pay for. Accomodating hosts, but not a place I would stay for a long stay.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for the Cape
Very nice hotel for the money. Owner Raj was very pleasant & put out a very good complimentary breakfast every morning - brewed cofffee and coffee pods, bagels, toast and mini muffins, 4 types of cereal, OJ, yogurt and fresh fruit (bananas & apples when I was there). Bathrooms are updated and clean and rooms are spacious - my room had 2 queen beds, a small table for dining, an easy chair , a microwave and a fridge and still had plenty of open space. There’s a nice pool with lots of chairs and they are close to reasonably priced dining. Its an older hotel but it’s well maintained, its clean, the owners are great & I would stay there again
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The motel is dated and my room was smelly.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The rom stunk so they gave me another room which marginally better. The pool was not heated so too cold to enter. The breakfast area was in the reception so crowded plus it had no AC so very uncomfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly owners!
So much better than expected! Listen, this isn’t a 5 Star Luxury Resort- but it got the job done! The owners are so lovely and friendly, we got put in the corner room which was very large. They do offer a small breakfast every morning- think mini muffins, bagels, cereal, coffee. I was greeted by name every time I entered the lobby. It’s a little bit older and could use some minor adjustments but we were very happy. We booked this trip last minute and everywhere was sold out- but I’m leaving a review because we will definitely return and were pleasantly surprised with our experience! To me, it’s not worth spending $700 a night to stay down the road on the bench when you can easily enjoy yourself and be at this hotel (less than 1 mile to the beach).
Stayed 3 nights in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation Success!!!!
We loved it the manager works her ass off cleaning every room. The rooms were clean and quiet. My daughter loved the pool we would definitly stay again!!! The only criticism is the wifi signal was not strong unless you were in the pool area or near the office but other than that great place to stay
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
location was good close to beaches and shopping restaurants close
Stayed 2 nights in Aug 2019

10/10 Excellent

Kelleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Kelleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Kelleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and helpful. The room was clean and comfortable. The continental breakfast was great.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2019

8/10 Good

Denis

Disliked: Property conditions & facilities
Sucked
Stayed 2 nights in Jun 2019

6/10 Okay

Kyle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here three times and are very pleased. They are friendly and the rooms were always very clean.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The location is good but the condition of the rooms was not up to date like they had in ad. B
Stayed 1 night in May 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
They upgraded my room as I needed a coffee maker!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2018

4/10 Poor

Mary, Maine

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dated and dingy. Needed paint touch up inside and out. Carpeting was older.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Jo, MA

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean at all. Stains all over the mattress cover, phone wasn’t even hooked up - looks like it was just placed there for show and that was even filthy. Butter wrappers on the floor under the bed, hair on the bathroom floor. When confronted the front end staff, the woman told me she cleans everything herself, I showed her the stains and told her I was extremely uncomfortable sleeping in a dirty room. She told me they don’t change the mattress protector everyday, which clearly had bright red stains all over it. We checked in, put our things in the room and went out to dinner/shop so we didn’t fully check out the room. When I complained I was told I can either choose a different room or leave with only getting 50% of my money back. After only being in that room for a total of maybe one hour she then told me she can’t refund me anything. I had to argue with her for over 30 minutes before she told me I’ll give you all your money back if you leave now - after she clearly lied to me saying 50% back, then none, then all of it the more I complained. I would NEVER stay here again. Wouldn’t recommend it. After this all she seemed to be concerned about was making sure I contacted Expedia to let them know I didn’t stay so she could get her money back from Expedia (apparently the hotel gets charged when you book a room through a third party). I’m shocked this place is still up and running.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Distance to things are nice but not as up to date
Things were not up to date as advertised. Rusted, grills weren’t ready, pool was dirty. And watched a family get lots caked out of their room because of a key issue
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Was very pleasant and quiet. Enjoyed the stay. Most likely will go back.
Stayed 3 nights in Jun 2018

8/10 Good

james

Liked: Staff & service
Great staff, so-so accommodations.
The staff were great, but could definitely use some upgrade to the rooms. The rugs should be professionally cleaned(several stains and well-worn)
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
It was a nice stay for couple of days near the beach.
Stayed 2 nights in May 2018

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017