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This is a beautiful small and super clean property with a very friendly and accommodating staff and super fast internet. I will definitely be staying here again.
Joseph Marijan
Stayed 3 nights in Sep 2022
Response from Casa Santa Mónica on 28 Sept 2022
Dear Mr Joseph:Thanks a lot for your kind message and it was a real pleasure to have you with us.¡You are very welcome!Best Regards,
I did not stay at this property. Upon arrival the security at the locked gate (not hotel type) told me they did not have a reservation for me and in order to stay I would need to pay in cash. Also no parking on premises and they cannot guarantee the cars on the street as their have been a few robberies lately.
Fridda
Stayed 1 night in Jul 2022
Response from Tatiana Gomez on 15 Jul 2022
Good afternoon dear Mrs. Fridda
We are sorry for what happened to your reservation, we are managing the refund with the platform.
We hope to have the opportunity to serve you again
I liked the good location it is a hard address to find.
Verified traveller
Stayed 3 nights in Nov 2020
Response from Paola Ocampo - Ecommerce on 1 Dec 2020
We are glad that your stay at the hotel has been to your liking, we appreciate your comment, which will allow us to correct the situation presented. We hope to have you at the hotel soon. Merry Christmas
8/10 Good
Juan
27 Feb 2020
Liked: Cleanliness, staff & service
Very clean and quiet. Staff were very helpful snd friendly.
Juan
Stayed 1 night in Feb 2020
Response from hotel casa santa monica norte on 27 Feb 2020
Thank you for preferring us and we have the doors open to your next visit
Estimada señora Marina,
Agradecemos el tiempo tomado para compartir su experiencia durante su visita en nuestro hotel.
Esperamos pronto su regreso!
Saludos cordiales,
8/10 Good
SassanM
22 Jan 2019
Liked: Cleanliness, staff & service, room comfort
Casa santa monica
Clean & nice. Hard to find. No remotes for either AC or TV. Had to ask. Good price. Good neighborhood
SassanM
Stayed 1 night in Jan 2019
Response from Estephany Lozano on 30 Jan 2019
Dear guest, thank you very much,
For your kind comments and for CSM was a real pleasure to hace you with us.
We long to have you back pretty soon
8/10 Good
Verified traveller
Travelled with partner
31 Dec 2018
Liked: Cleanliness, staff & service
No elevator. Great location and walkable. At night be aware of surroundings, if possible do it by Taxi.
Verified traveller
Stayed 2 nights in Dec 2018
Response from Estephany Lozano on 31 Dec 2018
Thanks for your kinds comments and we long to have you back pretty soon.
Best Regards,
The hotel is nice enough but it's the staff is really annoying. Not only did they make me pay my bill in the middle of my stay but they also overcharged me and instead of returning my money made me buy something else from the hotel. The menu really sucks but the food is pretty tasty. Tell is really beautiful and the rooms are nice enough. My room was really nice the problem was at the bathroom didn't have a door which was really uncomfortable but overall it was an OK experience
When i return to Cali, i return to Casa Santa Monica because it is such a pleasant place. Eggs and fruit and pan de bono for the free breakfast. Kind staff. Each of the 3 houses is different -- the one where breakfast is served has a sitting room with gadgets like an old cash register, and a little patio with labeled plants. There is a watchman/porter outside at all times, and the street has barely any traffic.
Response from hotel Casa Santa Monica norte on 27 Feb 2020
Quiero agradecerle por este comentario. Nuestros servidores siempre son amigables porque nuestros clientes son excepcionales, ¡usted es prueba de ello! ¡Esperamos verlo nuevamente muy pronto!"
Estimada Srita. Cindy Johana, Agradecemos el tiempo tomado para compartir su experiencia durante su visita en nuestro hotel, nos alegra que se haya sentido bien con nosotros. Esperamos pronto su regreso! Saludos cordiales,
La seguridad, la limpieza impecable, muy aseado muy cómodo
Verified traveller
Stayed 9 nights in May 2019
Response from Estephany Lozano on 9 Jun 2019
Estimado huésped,
Es grato saber que fue de su agrado nuestras instalaciones, le agradecemos enormemente por sus comentarios y esperamos pronto su regreso.
Saludos cordiales,
Myu bien, buena ubicacion para mi necesidad ya que era de trabajo
Hernan
Stayed 4 nights in Nov 2018
Response from Estephany Lozano on 16 Dec 2018
Estimado señor Hernan,
Muchas gracias por el tiempo tomado para compartir su experiencia, esperamos recibirle en su próxima visita a la ciudad.
Saludos cordiales,
El servicio fue excelente , el personal muy amable, el área es muy tranquilo para descansar,el desayuno super variado,muy fresco ,las habitaciones son muy amplias,un hotel muy amigo del medio ambiente.servicio de restaurante muy sabroso y variado
RAMIRO
Stayed 2 nights in Dec 2017
Response from Estephany Lozano on 9 Jan 2018
Estimado señor Ramiro,
Es grato saber que fue de su agrado nuestras instalaciones y atención recibida por parte de nuestros colaboradores, estoy segura de que disfrutaron atendiendo cada una de sus solicitudes. Le agradecemos enormemente sus comentarios y esperamos pronto su regreso.
Saludos,
The hotel is a nice place to stay and is located in a very calm zone, but the specific price was not the one the same showed when I did the reservation, so I had to paid more money than I was expected. I suggest that they include taxes on the reservation so everyone can have a precise estimation of the amount of money they will pay.
Laura
Stayed 3 nights in Oct 2017
Dear guest: Thanks for your visit and for your comments
Because of that, when you make reservations through internet or website , taxes are not included and you pay them at the front desk
That is worlwide rules
We apologize for any inconvenient it caused to you and we want to have you back pretty soon.
Agradable para descansar. Aunque se encuentra en una buena zona esta alejado de restaurantes y sitios de esparcimiento
FRANCISCO
Estimado señor Francisco,
Gracias por sus comentarios, agradecemos el tiempo que se ha tomado para compartirlos con otros huéspedes.
Le esperamos en su próxima visita a la ciudad!
Saludos
Estimado Huésped,
Queremos ofrecerle disculpas por los malestares que le hayamos podido ocasionar y en atención a sus observaciones procedimos a realizar la validación y tomar así las acciones pertinentes.
Saludos,
Es un hotel muy limpio y tranquilo. 10 minutos a pie del estacion de autobuses.
El desayuno en un jardin donde se puede leer como se llaman las plantas.
Cerca de Avenida sexta, muchos restaurantes y tiendas.
Lo recomiendo Mucho.
This is a lovely clean little hotel on a quiet sidestreet near plenty of action. Lots of restaurants and stores nearby, and only a 15 minute walk from downtown and the river. I got a good deal, but will gladly pay twice the price next time...
Estuve la semana pasada en el santa Monica en Cali
Les dejo los pros y lo contras segun mi opinion.
Pros:
1) Excelente servicio, la gentes es muy atenta y amable
2) Hay una zona de restaurantes que se llama Granada a walking distance (3/4 cuadras)
3) Yo estuve en la casa de enfrente de la recepcion y tiene un living muy lindo para trabajar
4) La zona es muy tranquila.
5) Los cuartos son amplios.
Contras
1) El precio que pague fue muy elevado (creo que habian varias conferencias en la region)
2) Las camas tenian un colchon muy fino e incomodo
3) Los ba@os eran pequeños y las toallas muy finas
4) a pesar de estar en una zona tranquila en las habitaciones entraba mucho ruido.
Saludos