Outdoor pool, pool loungers

Reviews of Hotel Tropiq

3.5 out of 5
Hotel Tropiq
179 Sheridan Street, Cairns North, QLD

Reviews

6.6
Rating 10 - Excellent. 47 out of 205 reviews" "
Rating 8 - Good. 60 out of 205 reviews" "
Rating 6 - Okay. 34 out of 205 reviews" "
Rating 4 - Poor. 29 out of 205 reviews" "
Rating 2 - Terrible. 35 out of 205 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I don't know if this hotel is under new management, but it absolutely not a smoke free premise. So do know people will be smoking right outside their rooms. We had an issue with our room, but the manager went above and beyond on taking care of us.
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Tropiq was a nice little stay. We did have an issue with our room, but it was taken care of pronto!!!! The one thing to be aware of, it seemed like it was a non smoking premise and there were people smoking right outside their rooms.So it's not a smoke free facility, but the nice thing is no smoking in the rooms. It was quiet and quaint.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is Wonderful and Helpful !!!
Stayed 2 nights in Mar 2024

6/10 Okay

Joshua, Granville

Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Tuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old good conditions property. Keep cool with the back yard pool , spa. Value for money.
Stayed 3 nights in Feb 2024

8/10 Good

Onella

Liked: Cleanliness, staff & service, amenities
I like that it's closer to that end and Esplanade. Walking distance to everything. I didn't like that people staying at the place were inconsiderate to other paying guest. Especially a drunkard ingenious person that screamed insanity words for good hours till he was either taken away or been stopped.
Stayed 1 night in Feb 2024

2/10 Terrible

Rose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kerazhan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Could have been essential for a bar or restaurant.
Response from Chris on 11 Feb 2024
Hi Kerazhan,We did have an operational bar and restaurant on site back in the early days, sadly it led to a lot of noise and trouble around the hotel, so with new ownership it was decided to leave it idle for the time being.Maybe it will be operational again in the future.

6/10 Okay

Mackenzie

Travelled with group
Liked: Cleanliness
Nice hotel, but needs comfier beds… too hard
Stayed 2 nights in Dec 2023
Response from Chris on 11 Feb 2024
HI Mackenzie,We are always looking to make improvements and will take your notation onboard.

10/10 Excellent

Robert

Liked: Amenities
Stayed 7 nights in Dec 2023
Response from Hotel Tropiq on 14 Jan 2024
Thank you for taking the time to leave a lovely review. We are delighted that you enjoyed your stay with us and hope to see you again one day soon!

10/10 Excellent

Riaz

Stayed 4 nights in Dec 2023
Response from Chris on 11 Feb 2024
Hi Riaz,Thank you for your review.We are happy that you enjoyed your stay with us.

8/10 Good

Jannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decided to stay close to the airport as cyclone Jasper hit Cairns. We can’t give a full appraisal as we were holed up in our room. The room was clean and the staff helpful and caring.
Stayed 2 nights in Dec 2023
Response from Hotel Tropiq on 14 Jan 2024
Hi Jannette, thank you for taking the time to provide feedback on your stay. We are glad that you enjoyed your time and thank you for providing a positive review about the hotel

8/10 Good

claudia ferri de

Liked: Cleanliness, staff & service
Needs a big Reno but okay for a night
Stayed 1 night in Dec 2023
Response from Chris on 11 Feb 2024
Hi Claudia,We try and offer the best product we can for an older style hotel, but would definitely love a more extensive reno for the future.

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris on 11 Feb 2024
Hi Ingrid,Thank you for your review!We hope that you had a safe onward journey.

4/10 Poor

Sam

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Yongjia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
They have no service at front desk after 4 pm and doesn’t indicate it when we made the reservation. It’s very hard for the visitors from another country if you don’t have telephone service. When we try to move to the other hotel for the reason above, they don’t give us approval and make us pay the two nights we didn’t stay.
Stayed 3 nights in Nov 2023

2/10 Terrible

Trish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ???? it was just a cheap old Australian Motel, bare floors, walking around bare foot my feet were black with dirt. It was so basic, dreary basic. I will never ever recommend Hotel Tropic Cairns
Stayed 1 night in Dec 2023

2/10 Terrible

Alex

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Priced Perfectly, Clean !!! Safe, Attentive Staff !!!
Stayed 1 night in Nov 2023

8/10 Good

Ian

Stayed 1 night in Nov 2023

10/10 Excellent

Gabrijela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is faboulos and wanderful.. Everything was ok
Stayed 4 nights in Nov 2023
Response from Shelby on 3 Dec 2023
Hello Gabrijela, thank you for the thoughtful and invaluable feedback you have provided. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and received.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

4/10 Poor

Cole

Liked: Staff & service
Disliked: Property conditions & facilities
Yuk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Nov 2023

8/10 Good

Matias

Liked: Staff & service, amenities, property conditions & facilities
It was a good place to stay for 3 stars.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wayne

Stayed 1 night in Oct 2023

4/10 Poor

WILLIAM

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff but no way of opening windows without letting mozzies etc in. Not ideal for FNQ. Sliding doors for front room (very stiff to open) facing onto driveway means no privacy unless curtains kept shut.
Stayed 2 nights in Oct 2023
Response from Shelby on 3 Dec 2023
Hello, thank you for the thoughtful and invaluable feedback you have provided. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and received.

2/10 Terrible

Ramona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place
Stayed 6 nights in Oct 2023

6/10 Okay

Len

Travelled with group
Disliked: Amenities, property conditions & facilities
Bathroom needs a renovation Grubby grout between tiles
Stayed 1 night in Oct 2023

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to be where everything is close to
Stayed 2 nights in Oct 2023

10/10 Excellent

Hamish

Liked: Property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023

8/10 Good

adrian

The hotel is reasonable. Locate st walking distances to restaurant/petrol station and shop.
Stayed 6 nights in Sep 2023

6/10 Okay

Bruce

Liked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, Run down
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly
Stayed 1 night in Oct 2023

8/10 Good

Tadas

Liked: Cleanliness, staff & service
Good clean hotel for the price.
Stayed 1 night in Sep 2023

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place, enjoyed the walking distance to cairns esplanades.
Stayed 1 night in Oct 2023

8/10 Good

Tadas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

8/10 Good

Maria

Liked: Cleanliness
Accessible to the airport, but old and requires refurbishment
Stayed 1 night in Sep 2023

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness
Really it’s quite old, but spotless , which is very important to me. All staff were excellent, lovely and friendly. All were always smiling. Big plus from me
Stayed 2 nights in Sep 2023

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was lovely, good rooms, nice people, and the pool was wonderful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
The room was comfortable for the rest I needed. The room was clean and secure
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Stayed 4 nights in Sep 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , staff and value for money
Stayed 1 night in Sep 2023

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

4/10 Poor

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you need a bed, shower, and toilet, then this is your place. If you want anything else like light switches to turn off an annoying balcony light, rust free tub, a hair dryer for your lushes locks, or a phone to call the front desk, you might want to look elsewhere. I just expected better for the cost.
Stayed 3 nights in Sep 2023

2/10 Terrible

Dani

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived to find dumped stained couch in the driveway, dark and damp looking rooms all open for any of the public to just walk in from the street. As a solo female traveller it was not somewhere I was going to stay… I did not stay, yet still have been charged, staff were blasé to the atmosphere and what image is being presented
Stayed 4 nights in Sep 2023

2/10 Terrible

Ashleigh

Disliked: Cleanliness, property conditions & facilities
I understsnd this was budget but there was zero appeal to this space. Shower curtain too shoet and water flooded the bathroom.
Stayed 1 night in Sep 2023