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Reviews of Hotel Prestige

2 out of 5
Hotel Prestige
Rue Du Meridien 70, Brussels

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 224 reviews" "
Rating 8 - Good. 87 out of 224 reviews" "
Rating 6 - Okay. 59 out of 224 reviews" "
Rating 4 - Poor. 28 out of 224 reviews" "
Rating 2 - Terrible. 16 out of 224 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Terrance

Business traveller
Disliked: Property conditions & facilities, room comfort
Horrible, cheats. Do not book this place.
This was a horrible stay at this hotel. I hated every min of my stay at this place. To start with, the rooms do not look anything like the pictures. They're horrible and dirty. The gave me a room on the 1st floor which i was not happy to take because i had lot of heavy luggages to carry and the hotel does not have a lift service to the 1st floor. The receptionist was possibly one of the rudest person i have ever met in my entire life. He declined every single request i made with regards to my stay. The draws in the room were dirty. The shower was broken and no soap in any of the dispensers inside the bathroom. Above all, the hotel does not provide a breakfast service despite being charged for breakfast. The receptionist only told me this after i had made my payment. This was a nightmare stay at this hotel.
Stayed 1 night in Sep 2021

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, okay, but not great
The staff were all extremely friendly and helpful. The room was fine for the price but it was a bit dilapidated. The sheets and bathroom were clean enough but the toilet brush was pretty disgusting. We arrived down to breakfast (there were signs saying that breakfast was served between 7am-10am and it was included in our reservation) to discover that they haven't served breakfast for over a year!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what we needed, but had to cover the window with a blanket as there was a lot of light shining through at night making it difficult to sleep. Apart from that, great stay!
Stayed 4 nights in Dec 2019

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ollie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly . Renovations taking place , upgrading . Close to trams and metro . Nice stay .
Stayed 2 nights in Sep 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Ori

Disliked: Staff & service
Stayed 1 night in Jun 2019

6/10 Okay

N.A.

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business stay
The hotel is convenient to city center, small hotel with nice staff. It was clean but need some maintenance for carpet or peeling paint. Area is safe with many reasonably priced restaurants. Bus service to airport is nearby. Breakfast was good as it was included in price.
Stayed 1 night in Mar 2019

10/10 Excellent

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel near city center
The hotel is close to city center and good for business. Has easy transportation to airport by public transport. Reasonably priced, Good clean room. Average breakfast.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here!
My room smelled terrible. I went down to complain and no one was at the front desk. I went to dinner and came back and still no one was at the front desk. They had to know the room smelled so bad because there was bicarbonate soda in the shower and they left the window cracked when it was 2 degrees outside! On top of that, the door could not be secured from inside the room so anyone with a key could get in- as a single woman travelling alone, this did not make me feel secure. And finally, the WiFi was horribly slow and cut out periodically. I don’t normally leave reviews but I feel compelled to help others avoid this hotel. One of the worst I have ever stayed in, and I count hostels as well. Avoid!
Stayed 2 nights in Jan 2019

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestige
It was excellent
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for the price
Hotel Prestige is a budget hotel, so don't expect anything 5 star, but it fitted the purpose of an overnight stay ahead of a meeting in Brussels very well.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Hotel has excellent location, good transport connection (very close to bus, tram and metro stations), excellent breakfast and great staff. However it does not have elevator facilities.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was too bad.... Not comfortable... Not clean...
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

clean enough, but the doors of the shower does not close tightly (1cm gap) so water splashes out. breakfast is good and staff is nice. there is an air con and a mini fridge. there s no lift but as we re students we were ok with it. fair for the price.
Stayed 1 night in Sep 2018

8/10 Good

Maria, Canada

Breakfast - Location
Breakfast was really good, complete and with many options. Location of Hotel Prestige was very good and central. They provided only hand towel.
Stayed 1 night in Aug 2018

10/10 Excellent

David

Good value for the money. Also good breakfast.
Nice place.small rooms but clean. Handy location.
Stayed 1 night in Aug 2018

10/10 Excellent

Evi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, nice rooms
Receptionists were very nice and welcoming. We were very happy with the rooms and also with the breakfast. I can definitely recommend this hotel also was affordable price. Bus was going to the train station just outside the hotel.
Stayed 1 night in Aug 2018

2/10 Terrible

Wendy, Hong Kong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible stay for A SINGLE GIRL
It’s very horrible that one of the reception hit on me. When we watched the World Cup, he suddenly offered to help me change the room and tried to stay in my room. He also tried to hug me and hold my hands. I was so uncomfortable that I asked him to leave, but he still stayed there and said that he can send me money, he can write the cheque, he wants to stay for 15 mins. I was so annoyed that I opened the door and asked him out. Then, he threatened me that he would change my room back to the original one. I said I don’t mind, and he finally left. But I was so frightened that night I couldn’t sleep. It made me feel so UNEASY and UNSECURED!! I tried to tell this to the manager, but he was on vacation. It’s a little bit frustrating for me. Even though other reception is friendly and helpful, I found it so scary during my stay. Besides, the hotel smells very bad, especially the washroom. It smells very mouldy. The room is clean and spacious. Also, there is no lift in the hotel. It’s so hard for me to move out with my heavy luggage.
Stayed 2 nights in Jul 2018
Response from 1574817515 on 17 Jul 2018
Hi there.we would like to tell you that the problem was taken into consideration and evidently serious rules and procedures took place. thanks

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2018

10/10 Excellent

Mr Brian L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for Botanic Garden and shops
Ideal location close to Botanic Gardens and main shopping area. Hotel offers good value for money stay

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the price
My room has a slight cigarette smell but overall it was a very good stay. I booked for the wrong date and the hotel was willing to change the date for me which was really nice of them. Breakfast was good as well and the staff were very helpful in terms of showing me directions to food and safe keeping my belongings
Stayed 1 night in Jul 2017

10/10 Excellent

Ashok Sharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Eileen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room fine and breakfast good. Friendly staff
Location not great.
Stayed 1 night in May 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid room#208 :-/
Well it was a perfectly bad start of holidays with a room (#208) which was smelling like sewer or dead rat in it. Moreover the room was already open when I went to the room. I went down to the reception (there is no lift so I had to climb up and down with luggage) to inform about the room condition and change the room for which they said that they will check the room in 5 minutes. I waited in the lobby for sometime before a person went to my room and came back. I was informed that the room was probably open because of some maintenance work and it was smelling because windows were not open for ventilation. I insisted on changing the room which was refused by hotel saying that there was no room available for that night and it could br changed if another room is available tomorrow. Anyway I went up again into the room with my luggage hoping that probably the room would be okay now and I would try again tomorrow to change the room. I went to room and this time door was closed and windows were open, curtain were half hanging. I still could smell bad odour but with room freshener smell. Later on realised that there was no dustbin in the room, no remote for AC and TV. So I again went down to the reception and got the dustbin in some time. I manually started both the TV and AC. AC had only ON/OFF button so I was stuck with whatever setting it was already on. I was tired and adding to my bad day AC was set at 28° C and that too stopped after some time so I opened the windows.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Small and expensive. Facilities are bad and no lift.The room smelled really musty but The staff were helpful

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Just ok
Folks working there were very nice. The room smelled really musty, bed was really hard and uncomfortable, no hot water for more than 15 seconds and I was on the street….noisy! Breakfast in the morning was nice. Neighborhood was ok. They did have electrical adapters that they will let you borrow.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Convenient overnight near train station
Very clean, simple, inexpensive. Perfect for the one night I needed to rest between legs of a trip. Friendly staff. Ample breakfast.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend.
small and expensive. Facilities are bad. In my room even forgot to place tissue in toelet. In addition, from desk service is also not professional. I suggest not go to this hotel.

4/10 Poor

Paul, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Oh the smell!
From March 2015. Really disappointed with this stay. The principal problem was the smell of the bathroom - which smelt like sewerage after an attempt to disguise with ammonia. This smell was also present in the lobby and bar area. I couldnt move rooms because of a coachload of elderly Japanese tourists. The bedroom was OK, the beds were hard and there were barely any pillows but I got some sleep and thats what really matters. The breakfast selection was barely nonexistant and not worth any surcharge. Im OK with there being no cooked option on the continent, but to have an Orange Juice dispenser with Orange Juice written on it but with no Orange Juice in it is just really cheap and lazy. Area is pretty good. Botanique itself isnt a tourist area, but a 15 minute walk down the hill takes you to Grand Place and the surrounding touristy bits. Its very close to the metro as well.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Nothing special but cheap
Hotel was clean and simple. Wifi signal was so and so.

6/10 Okay

Verified traveller

Disliked: Room comfort
Does the job
Hotel was really nice and in a brill location about 20 min walk to the centre however the neighbourhood was a little rough but only 2 mins walk out of it. The staff were helpful and hotel was nice however room was extremely small and cramped. Safe did not work and was not fixed and hair dryer and tv were broke on arrival. Hotel did the job but rooms could be much better. Staff were good!

8/10 Good

Paul, Chelmsford

Liked: Cleanliness, staff & service
Good value
All good staff helpfull and car park good value

8/10 Good

Maryia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't expect much for the price, but our room was a pleasant surprise. We were able to check in an hour early, reception was helpful and efficient. Room and bathroom were both very spacious, with high ceilings. Simple furnishing, but not shabby. Breakfast buffet had a selection of pastries, two kinds of meat and cheese, breads, vegetables, coffee and tea and watermelon. Nice budget hotel!

6/10 Okay

Honza, Havířov

Liked: Cleanliness, staff & service, room comfort
Good for price
Breakfast is quite poor but the room was clean and location is near centre. There are also many kebabs nearby.

8/10 Good

Erin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This hotel is a great value. About a 5 minute walk to a major subway station, and only 15 minutes to the Grand Place, it's pretty well located. The neighborhood is a little run-down looking, but nothing too bad. The room was huge by European standards, only complaint is the beds are very, very firm (but great if you like a firm bed). Good breakfast options, and big dinning room to eat in. Staff was friendly and knowledgeable - plus they spoke many languages. There is no elevator though, so be prepared to take the stairs to your room. Great for a quick, easy, friendly stay for a few nights.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
The hotel was clean, the staff went above and beyond to help me out with directions, places to eat, and to get my earring out of the bathroom drain! The neighborhood was fine. I am a woman who was traveling alone and I felt completely safe around the hotel, though I was not out late at night, so I cannot speak about that.

6/10 Okay

Ketti, Netherlands

Worth to stay for short trip
Easy accessible and overnight stay wouldn't be a problem. Hotel staffs were good to provide information needed. Breakfast is ok. Wi-fi was too slow and Desktop at Reception would have been much more better.

6/10 Okay

Peter, Melbourne

Liked: Cleanliness, staff & service, room comfort
Get what you pay for
Not a horrible hotel, neighbourhood is pretty average, but not bad either, nice cheap Kebab right across the road, station isn't too far away, fair walk into the main parts of town, but we did it once in about 30 minutes. Service was nice enough, room was clean and comfortable enough, but like i said, you get what you pay for. Breakfast was pointless, skipped it after the first day, but again it is no different to any other hotel breakfast in France/Italy.

8/10 Good

Kah Kah

Liked: Cleanliness, staff & service, room comfort
Short trip to Brussels
A very nice hotel with decent breakfast. Receptionist was particularly helpful and friendly. Good location. There's a bus stop right in front of the hotel from which you can take a bus to the central station.

4/10 Poor

vittoria6

Liked: Cleanliness
Disliked: Staff & service
A good basic hotel in Brussels
The breakfast was okay and the bed was comfortable. I really liked the satellite television with so many international channels. That was the best part of my stay here. I wish there would have been an elevator. The service could have been friendlier.

4/10 Poor

Helsbels

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very very disappointed, not for a lone traveller!!
I booked this hotel as it was described as being a "few minutes" walk from Grand Place. I deliberately paid more than average so I expected a lot more!! I was expecting to spend quite some time alone as my brother, who I was meeting in Brussels, was working, so as a female alone I wanted to be able to come and go as I pleased in an area where I felt reasonably safe (I have stayed in Brussels before on my own with no problems). I am not fussy about these things and am fluent in French but I did not even feel safe when I arrived by the nearest metro in the afternoon. On my short walk to the hotel there were dead rats on the floor, graffiti everywhere, sirens going off constantly and lots of buildings nearby with smashed windows. The hotel itself is very pleasant, clean and calm. I was not offered help to my room with my things, just given directions, albeit the staff were polite. I asked how to get to the Grand Place and it was suggested I should take a bus as it would be at least a 20 minute walk. Obviously 20mins is not very long, however I felt that the location had been falsely advertised. This was not what I had envisaged and I certainly did not want to walk around this area on my own in the dark. The room itself was more than substandard for the price. The TV didn't work, single beds (my brother and I shared a twin room) were both very hard and uncomfortable, shower hot but needed descaling...very little water came from it?! I was impressed by the cleanliness of the towels and bed linen, also the service when my brother rang to ask for help connecting to wifi. In the morning, we were both woken up, first at 6.30am by staff shouting in the kitchen, then again at 8am onwards by cleaning staff who were vacuuming rooms and slamming doors. We were provided with reasonable choice at breakfast and enjoyed what we had. Overall, this hotel is not at all good value for money and, in my opinion, its location is falsely advertised, including in its own marketing.

6/10 Okay

dhbjca, UK

Disliked: Room comfort
Noisy but relatively cheap
The hotel is located in a noisy street, technically quiet from 1:00AM to 5:00AM. It is in a quarter occupied by mainly turkish origin people and they like to shout. On entrance the whole lobby smelled like a toilet. No lift so you have to carry your luggage on relatively steep steps.The single rooms were pretty small, no table in them, otherwise the furniture is average. The bathroom was OK, towels were changed daily.The breakfast was not extraordinary but all right for the prize. Overall classification is 3 out of 5. Most probably will not go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel was really nice and clean, excellent and friendly/muilt lig staff, nice breakfast buffet, good room service, loads of infomation from the hotel to get ur city break started. hotel is about 15 mins walk from the main shops and city centre, also very good transport services to and from the hotel into the city, ideal to walk and get urself firmilar with the area and meet locals. cant stop saying how good this hotel is and how i will be returing back. thx

8/10 Good

52andcounting

Liked: Cleanliness, staff & service, room comfort
Great location if a bit off the beaten path.
good value, friendly staff, however wifi was only avaiable in the lobby not in the room

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel Prestige in Brussels basic but good locale
Hotel Prestige is located outside the city center and a Metro stop by just a few blocks, which greatly reduced the price. The blocks surround the property are very much a Turkish and Muslim neighborhood with lots of local flair. It appears to be a newer property, and is still is in good shape. But my bathroom was starting to show signs of water damage--little water leaks onto the tile and rusting around the shower--already if the property doesn't keep up maintenance. It includes a hearty free breakfast with lots of fruit and vegetables in a nice breakfast room with the room rate.