The Washington is one of my favorite hotels. I have stayed there several times and plan to stay there any time I visit Bristol. The staff is exceptionally competent, friendly, and willing to go the extra mile to ensure the guests’ comfort. This last visit Alice, Kate, Irune, and Sumiya on the front desk, Bea, Amelia, Soffie, Abi, and Rabiya in the breakfast room, and Emily, Ruby, and Natasha in housekeeping all went out of their way to make me feel welcome. Its’s a great place to stay and I look forward to to returning.