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Reviews of Best Western Center Pointe Inn

2.5 out of 5
Best Western Center Pointe Inn
3215 W 76 Country Blvd, Branson, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1004 reviews" "
Rating 8 - Good. 316 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plugs in our room and especially the bathroom were not conducive to handle hair dryer. Counter cut it off.
Stayed 1 night in Apr 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The daily rate was economical. Nice indoor pool area. Tickets to shows available at the hotel.
Stayed 4 nights in Apr 2024
Response from Trav on 22 Apr 2024
We are glad that we could've exceed your expectations and look forward to doing so again in he future !

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely and older hotel. But we enjoyed our stay. The staff was great and the kiddos loved the pool. Would stay again.
Stayed 1 night in Apr 2024
Response from Front Desk on 19 Apr 2024
Thank you for staying with us. We hope to see you again after our remodle!

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 1 night in Apr 2024
Response from TRAV on 12 Apr 2024
Thank you ! we appreciate that we exceeded your expectations and look forward to seeing you again!

10/10 Excellent

Amber

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from TB on 12 Apr 2024
Thank you! we appreciate that we could have exceeded your expectations and we look forward to seeing you again

10/10 Excellent

Janice

Travelled with partner
Second time staying here, nice hotel, friendly staff, safe area, clean.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
Thank you for making us your go to Hotel in Branson. We appreciate your business and can't wait to see you again!

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were great. Our room however wasn’t great. It smelled of mildew and lemon cleaner. The blanket on the bed is as thin as a sheet, not exaggerating. The air conditioner is outdated and smelly. Also the weather seal around the door was missing so you could literally see through the crack when the door was shut. But it was cheap so I guess you get what you pay for. The breakfast was excellent and the indoor pool is nice. Although there was a church youth group there at the time, so there were 38 (I counted) teenagers rough housing in the pool with no adult supervision.
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr 2024
Thank you for staying with us. We will look into the issues you stated with your room and we hope you give us another chance in the future!

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Melyssa on 7 Apr 2024
Thank you for staying with us. We're glad you enjoyed your stay. Come back and see us anytime.

2/10 Terrible

Paul

Stayed 1 night in Apr 2024
Response from Front Desk on 23 Apr 2024
We apologize that you did not enjoy your stay. We hope you give us another chance in the Future.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well took care of property
Stayed 3 nights in Mar 2024
Response from Melyssa on 1 Apr 2024
Thank you for your feedback. We look forward to having you again in the future.

10/10 Excellent

Peggy L

Stayed 2 nights in Mar 2024
Response from Front Desk on 16 Apr 2024
Thank you for staying with us. We hope to see you for your next trip to Branson!

6/10 Okay

Lisa

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from Melyssa on 24 Mar 2024
Thank you for your feed back. We hope to have you back next time you're in Branson.

6/10 Okay

Osmin, Farmers Branch

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Nice place
Stayed 2 nights in Mar 2024
Response from Front Desk on 17 Mar 2024
We hope to see you for your next visit to Branson.Is there anything we could have made your stay better?

6/10 Okay

Wenyan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Decent and clean. Next to the Titanic Museum. Walkable to restaurants and entertainment.
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Mar 2024
Thank you for staying with us. We hope to see you again for your next stay.

10/10 Excellent

Gennifer

Liked: Property conditions & facilities
Love the location!!
Stayed 1 night in Mar 2024
Response from Front Desk on 16 Mar 2024
Thank you for staying with us. We hope to see you on your next trip to Branson.

10/10 Excellent

Phuong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m happy at all. Very good location. It’s close to the entertainment center. Just the bed not very comfortable. My husband’s back got hurt.
Stayed 2 nights in Mar 2024
Response from Front Desk on 15 Mar 2024
Thank you for staying with us. We hope to see again for your next trip to Branson

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Melyssa on 30 Mar 2024
Thank you for your review. We look forward to having you again. Thank you

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable room.
Stayed 2 nights in Mar 2024
Response from Front Desk on 5 Mar 2024
Thank you for staying with us. We hope to see you on your next trip to Branson

10/10 Excellent

Rowdy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Quiet place.
Stayed 1 night in Mar 2024
Response from Front Desk on 4 Mar 2024
Thank you for staying with us. We hope to see you next time

10/10 Excellent

Natalie

Stayed 1 night in Jan 2024
Response from Front Desk on 5 Mar 2024
Thank you for staying with us. We hope to see you again!

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking did not pay until I got there. No crazy hold on my card. The hotel was clean and very nice and all of the staff was exceptionally nice! This was some of the best breakfast that I’ve had at a hotel. Also, the Pool and hot tub was spot on. Will be back !
Stayed 3 nights in Feb 2024
Response from Front Desk on 4 Mar 2024
Thank you for staying with us. We hope to see you for your next trip to Branson

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for staying with us. We hope to see you again for your next trip to Branson!

10/10 Excellent

Barbara

Liked: Cleanliness
This is my 3rd time to stay at this hotel. Everything is great except 1 thing every time ive been here NONE of the ice machines except 1 in the farthest away biulding works!
Stayed 1 night in Feb 2024
Response from Front Desk on 18 Feb 2024
Thank you for Staying with us. We do apologize you had issues with our ice machines. We are in process of getting them all in working order for the season.

10/10 Excellent

Madyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service people was super helpful and welcoming. The check in was quick. The food service lady was super nice.
Stayed 1 night in Feb 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Desk on 16 Feb 2024
Thank you for staying with us. We hope to see you again later this year.

8/10 Good

Brian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly front desk staff
Stayed 2 nights in Feb 2024
Response from Front Desk on 8 Feb 2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, amenities
Bed was very uncomfortable. Was very odd to be partially served the hot breakfast…with a tip jar on the table
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Feb 2024
Thank you for staying with us. We hope you give us another chance in the future.

10/10 Excellent

Tisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel that has been remodeled. Rooms were clean.
Stayed 1 night in Feb 2024
Response from Front Desk on 4 Feb 2024
Thank you for staying with us. We hope you stay with us again on your next Visit.

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Nice place to stay.
Stayed 1 night in Feb 2024

8/10 Good

Feona

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean except a random fish hook in the floor of our room which stuck my kids foot. Manager was made aware of the incident.
Stayed 1 night in Jan 2024
Response from Front Desk on 23 Jan 2024
Thank you for staying with us. We do apologize for the incident you had during your stay and we have talked to our housekeeping staff so this does not happen in the future. We hope you stay with us again in the future.

8/10 Good

Mandy

Stayed 1 night in Jan 2024
Response from Front Desk on 23 Jan 2024
Thank you for staying with us. We hope you had a great stay and hope to see you again.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk on 12 Jan 2024
Thank you for staying with us. We hope to see you again later this year!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay on this property during our winter Vacation.
Stayed 1 night in Dec 2023
Response from Front desk on 9 Jan 2024
Thank you for staying with us. We hope to see you again later this year!

8/10 Good

Lauren

Travelled with group
Liked: Staff & service
Disliked: Amenities
Average hotel but clean and good locations. We stayed in the hotel with indoor access but thought it would be exterior access when pulling on the property. Breakfast was difficult to get to.
Stayed 1 night in Jan 2024
Response from Front Desk on 9 Jan 2024
Thank You for staying with us. We hope you stay with us again!

6/10 Okay

Malinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was good. We picked this property because of its location and proximity to activities we had planned. Check in was smooth. The beds were a little uncomfortable for my liking. Unfortunately I can’t speak on breakfast because the morning we went we were told that she was out of food so we turned around and left and when somewhere else to eat. The room was clean and staff were friendly.
Stayed 2 nights in Dec 2023
Response from Front Desk on 6 Jan 2024
Thank you for staying with us. We do apologize for the negative experience you had during this stay. We do hope you give us another chance in the future.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 6 Jan 2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Swapan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
great location, great staffs..
Stayed 3 nights in Dec 2023
Response from Melyssa on 31 Dec 2023
Thank you for choosing to stay at our hotel. Were glad to hear that you enjoyed our breakfast. Thank you for the feedback. Come back and see us any time.

10/10 Excellent

Jody

Stayed 3 nights in Dec 2023
Response from Front Desk on 23 Jan 2024
Thank you for staying with us. We hope you had a wonderful stay and hope to see you again.

10/10 Excellent

Desilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, rooms were clean, all staff was very attentive to any needs.
Stayed 5 nights in Dec 2023
Response from Melyssa on 2 Jan 2024
Thank you for choosing to stay at our hotel. We appreciate your feed back. Please come back and stay anytime.

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you for staying with us and we hope to see you again

10/10 Excellent

Cora

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you for staying with us and we hope to see you again next year.

10/10 Excellent

Danielle

Stayed 3 nights in Dec 2023
Response from Front Desk on 27 Dec 2023
Thank you for staying with us and we hope to see you again Next year!

8/10 Good

greg

Liked: Cleanliness, staff & service
Middle of the road
The place was fine, nothing special to say one way or the other about it. Is it my first choice? No. Would i be scared to come back? Not at all
Stayed 1 night in Dec 2023
Response from Front Desk on 25 Dec 2023
Thank you for staying with us and we do hope you choose to stay with us again in the future.

10/10 Excellent

Candida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the family sweet easily fit all 6 of us. Wish the pull out couch was a bit more comfortable but no complaints.
Stayed 1 night in Dec 2023
Response from Front Desk on 22 Dec 2023
Thank you for staying with us. We hope to see you all again Next Year!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 22 Dec 2023
Thank you for staying with us and we hope to see you again Next Year!

8/10 Good

Thomson

Stayed 1 night in Dec 2023
Response from Front Desk on 19 Dec 2023
Thank you for staying with us and We hope your family Has a Merry Christmas and a Happy New Year!

10/10 Excellent

Janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay. The staff was very friendly and the facility had everything our family was looking for. I would definitely recommend this hotel.
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you for staying with us. We hope to see you for your next trip to Branson.

10/10 Excellent

SHARON

Stayed 3 nights in Dec 2023
Response from Melyssa on 2 Jan 2024
Thank you for choosing to stay at our hotel. Please come back and stay any time.

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Dec 2023
Thank you for staying with us and we hope to see you again!