"This resort was just average overall. Communication was difficult because very few staff members spoke or understood English. It is heavily geared toward families, with lots of children and no adult-only pools or activities. The gym was the best amenity on the property.
My wife and I were celebrating her birthday, but despite notifying the resort in advance and again at dinner, there was no acknowledgment or special gesture. We also experienced multiple power outages during our stay, which caused several inconveniences. The bars had limited selections and were often out of ingredients or specific liquors. Dining options were also limited, with the buffet serving similar food daily and the specialty restaurants being underwhelming. The dining areas appeared understaffed, resulting in slow service and delays clearing tables.
Overall, the resort has potential, but service, communication, food variety, and guest experience need significant improvement."
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