When I got there a little after 4 PM, my room was not ready. Waited 15 minutes. They came to me and told me that it was over sold. But they did upgrade me to suite which was nice so after about 25 minutes I got ina room, the room was nice except when I went to sleep that night the doors to the balcony did not lock being on the eighth floor. I guess I was safe, but they still didn’t lock. The bathroom shower You had to bend over to get under the nozzle to wash off and I did find a little critter on the floor the next morning small roach. The people at the hotel was very nice.