Exterior

Reviews of Comfort Suites Gulfport

2.5 out of 5
Comfort Suites Gulfport
9121 US Hwy 49, Gulfport, MS

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1004 reviews" "
Rating 8 - Good. 239 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 55 out of 1004 reviews" "
Rating 2 - Terrible. 68 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome thanks
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Sherman,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Sheila, Gulf Breeze

Travelled with family
Disliked: Amenities, property conditions & facilities
There were no linens in room for the sleeper sofa, no toiletries were in the room, when I inquired at the front desk they said they didn't have any that dispensers were installed in the shower, and they were not. Sofa in the room needs to be replaced, carpet is stained.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Sheila,Thank you for choosing us and for the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked fo me.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 15 Apr 2024
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our hotel worked perfectly for you. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We can't wait to welcome you back!

10/10 Excellent

CRISTY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 15 Apr 2024
We greatly appreciate your fantastic feedback regarding our customer service! Providing excellent service is our top priority, and we're delighted to hear that we met your expectations. Should you need anything else during your next visit, please don't hesitate to reach out. We look forward to serving you again soon!

10/10 Excellent

Sheri, Madisonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to ballpark. Great breakfast.
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 15 Apr 2024
We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our quiet location near the ballpark and delicious breakfast contributed to a memorable experience for you. Thank you for taking the time to share your positive feedback. We hope to have the pleasure of hosting you again in the future!

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night and had my my truck broken into literally right in front of the building! When making the report apparently this isn’t the 1st time! The GM didn’t even bother to come in and check the camera!
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 13 Apr 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

8/10 Good

Lynn

Travelled with family
Great stay
Stayed 2 nights in Apr 2024
Response from Comfort Suites Gulfport on 9 Apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. Providing top-notch service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to exceed your expectations.We truly appreciate your kind words and are honored to be recognized as the best hotel in Gulfport by your rating. It means a lot to us to know that our efforts to deliver exceptional hospitality have made a positive impact on your visit.We hope to have the pleasure of welcoming you back to our hotel again soon for another fantastic stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pool was very dirty you couldn't even see in it and lots of people loitering and walking around the parking lot sketchy at night
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 6 Apr 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

6/10 Okay

CRYSTAL

Business traveller
Liked: Staff & service, property conditions & facilities
Need to get better pillows on the beds
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for your feedback! We appreciate your suggestion and will definitely look into upgrading our pillows to ensure a more comfortable stay for our guests. Your comfort is our priority, and we're committed to making improvements based on your valuable input. We hope to have the opportunity to provide you with an even better experience during your next visit.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for your rating! We're glad you enjoyed your stay. Next time, consider booking our whirlpool suite for an even more luxurious experience! We look forward to welcoming you back.

10/10 Excellent

Shamekiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the amenities provided.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the amenities during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad to know that our amenities contributed to your satisfaction. We look forward to hosting you again soon for another memorable experience!

4/10 Poor

Misti, Ellenboro

Disliked: Staff & service, amenities
Booked a cheap room on Expedia. Called hotel last week to confirm I was set. Arrived and hotel refusing to honor the rate/trying to charge me the walk-in rate, in addition to what I already paid Expedia. This is bait-and-switch!!!!!!!! Have been trying to check in for two hours. Their parking lot is near empty so they have available rooms. It’s 10:30pm. Three calls to Expedia, they have called the hotel, and the hotel is still not budging!!! How is it appropriate to do this to guest?!?!
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

6/10 Okay

Tabitha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is our second time staying. The staff is always friendly and they go above and beyond for you. However, the whole hotel stunk like burnt dr. pepper. I dont know if it was a cleaning product they used are an auto released air freshener but i wanted to hold my nose for the most part. The bed is always super comfy and we didnt stay long enough to visit the pool this time. Just a quick overnight pit stop before heading home.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 31 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, and quiet place!
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 26 Mar 2024
Thank you for providing feedback on your recent experience at Comfort Suites Gulfport. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

2/10 Terrible

Tiffany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but my linens weren’t clean on the bend the blanket was torn and the tub wasn’t clean ,the indoor pool is the only reason I booked just to find out it was so small 6 people could comfortably be in a n swim my kids were heart broken and disappointed because the y counts swim and I checked out a day early o didn’t enjoy it at all ,I should’ve just went back to the holiday inn
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 25 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

2/10 Terrible

Keaudre

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the hotel. Me and my family did check on the room, we noticed a stain (pee, etc) on the sofa bed mattress. We asked for it to get changed, they wouldn't do it claimed that ALL of the sofa bed mattresses looked like that. We asked for a mattress cover, we were told that they didn't have that size. At this point, we were fed up and decided to leave the property. Customer service sucked, i wouldn't recommend this property to my worst enemy.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 25 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Went out of their way to help us with our early arrival. Nice area
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 25 Mar 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant experience during your stay with us. Our team takes great pride in providing exceptional service, and it's fantastic to know that their efforts made a positive impact on your visit.We understand the importance of accommodating early arrivals, and we're delighted that we could assist you with your needs. Your comfort and satisfaction are our top priorities, and we're always willing to go the extra mile to ensure you have a memorable stay.We're also pleased that you enjoyed our hotel's location. We're fortunate to be situated in such a lovely area, and we're glad you had the opportunity to explore and experience all that it has to offer.Once again, thank you for choosing to stay with us, and for taking the time to share your feedback. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room comfortable bed. Some noise from people in hall late at night.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our rooms clean, nice, and our beds comfortable, ensuring a restful stay. Your comfort and satisfaction are of utmost importance to us.We apologize for any inconvenience caused by noise disturbances from other guests in the hallway during late hours. Please know that we take such matters seriously and will make every effort to address them to ensure a peaceful environment for all our guests.

6/10 Okay

tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found roaches in our room
Stayed 4 nights in Feb 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

4/10 Poor

Chasity

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This location has bed bugs.. I have photos to prove it. I wasn’t going to post the review but no one from this location hasn’t even attempted to call and apologize to my family and I. We were placed in another room but we were still uncomfortable. Due to it being spring break and everything was booked or too expensive to move my family at that exact moment, plus it was 3am when we noticed the bed bugs, we stayed the last booked day but we immediately checked into an airbnb 30 miles away from our previously planned attractions. My spring break was extremely itchy. Never again.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

8/10 Good

William

Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 13 Apr 2024
Thank you for your positive review! We're delighted to hear that you had a great and comfortable stay with us. It's wonderful to know that you enjoyed your experience, and we're thrilled to have met your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you found our hotel clean, comfortable, and convenient, and that you felt it offered good value for the price.Ensuring our guests have a pleasant and satisfying experience is our top priority, and we're delighted to have met your expectations. Your kind words are greatly appreciated by our team.We look forward to welcoming you back on your next visit, and if there's anything more we can do to make your stay even better, please don't hesitate to let us know.

8/10 Good

Amber

Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 9 Apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. Providing top-notch service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to exceed your expectations.We truly appreciate your kind words and are honored to be recognized as the best hotel in Gulfport by your rating. It means a lot to us to know that our efforts to deliver exceptional hospitality have made a positive impact on your visit.We hope to have the pleasure of welcoming you back to our hotel again soon for another fantastic stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great full breakfast. Comfortable room. Courteous service
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 19 Mar 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our full breakfast, found your room comfortable, and received courteous service from our team. Providing excellent amenities, comfortable accommodations, and friendly service are top priorities for us, and we're delighted to hear that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

4/10 Poor

Brian, Niceville

Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 19 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were on the 4th floor and the elevator only came up to our floor if someone inside pushed “4”. I can’t do stairs and waited over 20 minutes sometimes for the elevator. I reported this to staff and they did nothing. Breakfast items we often had to wait and wait for them to be refilled. Pool was very cold and cloudy.
Stayed 3 nights in Mar 2024
Response from Comfort Suites Gulfport on 19 Mar 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly as usual. It was very safe and comfortable. It seemed to be family friendly. The kids enjoyed themselves in the pool. The overall stay was a satisfying experience.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and accommodating. Ensuring the safety and comfort of our guests is our top priority, and we are pleased to know that you felt at ease during your time with us.We are thrilled to hear that your family had a great time in our pool! Providing a family-friendly environment where everyone can create lasting memories is something we strive for, and it's wonderful to hear that your children enjoyed themselves.Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back for another satisfying experience in the future.

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and quiet
Stayed 5 nights in Mar 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for sharing your experience with us. We're thrilled to learn that you found our hotel to be in a good location and appreciated the quiet atmosphere during your stay.Ensuring our guests have a peaceful and comfortable experience is paramount to us, and we're delighted that you were able to enjoy some tranquility during your time with us.Should your travels bring you back to Gulfport, we'd be honored to welcome you again for another serene stay.

8/10 Good

Crystal

Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 26 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

8/10 Good

Sam

Liked: Staff & service, property conditions & facilities
The staff was so absolutely polite at the front desk. My only complaint would be what appeared to be melted plastic or something on the carpet. It was hardened and obviously couldn't be vacuumed up. But the room and bathroom was otherwise spotless.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for your kind words regarding our front desk staff. We are thrilled to hear that you found them to be absolutely polite during your stay. Providing exceptional service with a warm and welcoming attitude is a priority for us, and we're delighted that our team members made a positive impression on you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! I work for a non-profit and thus stay at hotels that don't charge a lot for stays. This has been one of the BEST! Right from my check-in with friendly, attentive Jay, to the nice, clean, quiet room, to the WAY above-average breakfast set-up (I heard other guests comment on now nice it was), I could not have been more pleased. A lot of my reviews for these low-budget hotels begin with something like, "You get what you pay for." Well, at this Comfort Suites in Gulfport, you get a LOT MORE than what you pay for! I would -- and will-- cheerfully reserve here again. It's a newer building, FABULOUS staff, super convenient to major highways, lots of restaurants and fast food close by, clean, comfortable room, fast wi-fi, AND, for a bonus, an adjustable shower head with good water pressure, so that it doesn't take forever to rinse your hair after washing. Go ahead and make your reservation here; you'll thank yourself for doing it!
Stayed 2 nights in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you immensely for your glowing review! We are overjoyed to hear that your stay at Comfort Suites Gulfport exceeded your expectations and left such a positive impression on you.Our team takes great pride in providing exceptional service, and we are delighted that Jay and the rest of our staff were able to make your experience memorable. We strive to ensure that every guest feels welcomed and valued from the moment they arrive, and it's heartening to know that we succeeded in doing so for you.We're thrilled that you found our accommodations to be clean, comfortable, and equipped with all the amenities you needed for a pleasant stay. Our breakfast offerings aim to please, and we're delighted that you enjoyed them as well.Thank you for highlighting our convenient location and the various amenities that made your stay even more enjoyable. Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay. Should your travels bring you to Gulfport again, we'll be eagerly awaiting your return.

6/10 Okay

Crescencia

Stayed 3 nights in Feb 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

10/10 Excellent

Gabrielle

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

8/10 Good

Donna

Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

6/10 Okay

Rebecca

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms are dirty. Hole in the bathroom door.
Stayed 2 nights in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

2/10 Terrible

Shilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The night staff was rude. After we checked in a lady was behind the counter. She made us uncomfortabe.
Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

BRYAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 2 nights in Dec 2023
Response from Comfort Suites Gulfport on 12 Mar 2024
At Comfort Suites Gulfport, we strive to create a welcoming and accommodating environment for guests of all ages, and we're delighted that your children felt comfortable and engaged during your stay. Whether it was our amenities, activities, or dining options, we're glad that we could cater to your family's needs and preferences.

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. Would recommend anybody staying here.
Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
We're absolutely thrilled to hear that you had such a wonderful experience during your stay at Comfort Suites Gulfport. Your recommendation means the world to us, and we sincerely appreciate your kind words.Our team works tirelessly to ensure that every guest has a memorable and enjoyable stay, so it's incredibly rewarding to hear that we exceeded your expectations. Your satisfaction is our top priority, and we're delighted that we could provide you with a comfortable and pleasant experience.

10/10 Excellent

Kelly

Travelled with partner
Liked: Amenities
Only thing negative was there was nothing in the fine print about additional charges at the property. When we arrived I had to pay an additional $100.00 for a damage deposit that I should get back in 3-5 days. We are on vacation with a budget and an unexpected fee was not appreciated.
Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for sharing your feedback with us regarding your recent stay at Comfort Suites Gulfport. We're truly sorry to hear about the inconvenience you experienced with the unexpected additional charge upon check-in.We understand the importance of transparency when it comes to pricing, and we sincerely apologize for any frustration or inconvenience caused by the lack of information about the damage deposit in our fine print. It's our goal to provide our guests with a seamless and stress-free experience, and we regret that we fell short of this during your visit.Please be assured that we take your feedback seriously, and we will review our policies and communication procedures to ensure that such misunderstandings are avoided in the future.

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a clean hotel staff, extremely friendly breakfast was delicious
Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for your kind words and glowing review of Comfort Suites Gulfport! We're delighted to hear that you had such a pleasant experience during your stay with us.Maintaining a clean and welcoming environment is a top priority for us, so we're thrilled that you found our hotel to be spotless. Our housekeeping team works diligently to ensure that every corner of our property is well-maintained for our guests' comfort and satisfaction.We take great pride in our friendly and attentive staff, and it's wonderful to hear that they made your stay even more enjoyable. Providing excellent service with a smile is something we strive for, and we're thrilled that our team exceeded your expectations.We're delighted that you enjoyed our delicious breakfast offerings. Our culinary team works hard to provide a variety of tasty options to start your day off right, and we're pleased that you found them to your liking.Thank you once again for choosing Comfort Suites Gulfport. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

8/10 Good

Samuel

Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

10/10 Excellent

ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for your delightful feedback! We're thrilled to hear that you had a very comfortable stay at Comfort Suites Gulfport.Ensuring our guests' comfort is our top priority, and it's wonderful to hear that we succeeded in providing you with a relaxing and enjoyable experience. Whether it was the cozy accommodations, our amenities, or the overall ambiance of our hotel, we're delighted that you found everything to your satisfaction.We greatly appreciate your kind words and are grateful for the opportunity to have hosted you during your visit. Should your travels bring you back to Gulfport, we would be honored to welcome you back for another fantastic stay.

10/10 Excellent

Dorothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast elevator service
Stayed 2 nights in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for your feedback regarding our elevator service. We're delighted to hear that you found our elevator service to be fast during your stay at Comfort Suites Gulfport.Efficient elevator service is essential for ensuring that our guests can move around the hotel quickly and conveniently, and we're pleased that we could meet your expectations in this regard. We understand the importance of minimizing wait times, especially during peak hours, and we're glad that our elevator service contributed to a positive experience for you.Thank you for choosing Comfort Suites Gulfport, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfy. They give you adequate towels which i love. Their pool is heated. We will visit again.
Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a comfortable stay at Comfort Suites Gulfport and that you enjoyed our amenities.Providing a comfortable and restful sleep experience is a priority for us, and we're delighted that you found our beds to be comfy. Additionally, we're pleased to hear that you appreciated the ample supply of towels provided during your stay.Our heated pool is a favorite among our guests, and we're glad that you were able to enjoy it during your visit. Whether you're looking to relax or have some fun, our heated pool is the perfect place to unwind.We're honored that you plan to visit us again and can't wait to welcome you back for another memorable stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Helpful staff.
Stayed 1 night in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your stay at Comfort Suites Gulfport.Maintaining a clean and welcoming environment is a top priority for us, and we're delighted that you found our hotel to be very clean. Our housekeeping team works diligently to ensure that every aspect of our property meets the highest standards of cleanliness and hygiene.We're also pleased to hear that our staff was helpful during your stay. Providing excellent service and assistance to our guests is something we take great pride in, and it's wonderful to hear that our team exceeded your expectations.Thank you once again for choosing [Hotel Name]. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & well managed
Stayed 3 nights in Jan 2024
Response from Comfort Suites Gulfport on 25 Jan 2024
Thank you for providing feedback on your recent experience at Comfort Suites Gulfport. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

4/10 Poor

fatima

Travelled with family
Disliked: Property conditions & facilities
It was a one night stay and cold . There was no heat turned on in the room . Once we unpacked and turned the heat on and waited for an hour , I called the front desk . The maintenance guy came and was very polite and checked that surely the heat was broken . We were transferred to another room. . But it was all a hassle to pack everything again and move . I would think that the hotel staff knew about the broken heat system and should have never given us that room .
Stayed 1 night in Jan 2024
Response from Comfort Suites Gulfport on 25 Jan 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Suites Gulfport on 22 Jan 2024
Thank you for sharing a review of your recent experience. Our team here at Comfort Suites Gulfport is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

4/10 Poor

W

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet was wet from leak from room above. Had to put down towels by the bed to dry feet before getting in. Room smelled very musty. Teenagers checked into room above on second night and were jumping and running around nonstop. At 3:47am, I went to front desk and the front desk told them the room below was complaining about the noise. As we were loading up and leaving, the occupants of room above were in the hall outside our room giving dirty looks and I suppose trying unsuccessfully to intimidate us.
Stayed 2 nights in Jan 2024
Response from Comfort Suites Gulfport on 15 Jan 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.