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"Staff was all round exception from the restaurant to front desk to cleaning service."

"This hotel is in one of the best locations possible, by the gurgling river Paro, along which you can stroll at leisure after the brilliant high-tea the chefs here serve. The rooms are great, and the hospitality team led by the manager Ugyen Wangchuk (special mention to wait staff, Tashi Tobgay) is really good at their jobs. The whole kitchen staff led by Chef Satyajit and Rahi are so welcoming and good. Ugyen Dorji at the coffee shop is always ready with fun conversation. We really enjoyed the Chef’s hospitality and great cooking. We didn’t anticipate our trip to Bhutan to be a good food trip, but the chefs here have gone above and beyond to ensure we have a great time!"

"The rooms were spacious and well appointed. Hotel was well located with walking distance of the town center. Restaurant had good selection of food items."

"Amazing location, hospitality and environment. "

"My stay at the Pema for a work meeting could not have been better. The staff are absolutely delightful and very professional. They work together in an excellent team and anticipate their guests’ needs with flair and skill. The food in the restaurant and bistro was excellent. "