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Reviews of Mapple Express

3.5 out of 5
Mapple Express
7 E, 1st Phase I.T.P.L Road, Mahadevapura, Bengaluru, Karnataka

Reviews

5.6
Rating 10 - Excellent. 2 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 5 out of 28 reviews" "
Rating 4 - Poor. 7 out of 28 reviews" "
Rating 2 - Terrible. 6 out of 28 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service was good, but the tv didn't work, bathroom door could not be locked, there was no fridge, no tea maker, once we got chai it was a dead flie in it..
Stayed 28 nights in Jan 2019

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service
Close to it parks but staff needs to maintain clea
Hotel is in prime location but staff responded with rude manners especially room service, if you ask for water today you may get it tomorrow that really hurts anyone.
Stayed 4 nights in Jul 2018

6/10 Okay

RK, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I won't be come back to this hotel again, don' t recommend anyone from North America RK

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Yuandi Surya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Condition Hotel (or motel?!)
Worst hotel I have ever stayed in India. Receptionist gave me the wrong small room. And after moving to the new room, the booked room is dirty and smelly. not a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Arpan, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try to avoid
This is pretty bad. Rooms are smelly, AC didn't work first time. Above all towel provided has Yellow spots all over. I don't want to tell further.

10/10 Excellent

NIMESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

viky, trichy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Its good experience..staffs are supportive.. room was spacious..all amenities were good..food was ok..

8/10 Good

suraj, ranchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Too far from the Airport. Nice hotel though
The stay was nice at the hotel. The plus was the cleanniness and well behaved staff, and minus was the location and no breakfast servings with booking.

4/10 Poor

raj

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

mjvservices, blr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smelly towels, smelly corridor, bad food, iuncouteous staff, not reccomended at all

2/10 Terrible

Krishna, Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever visit this hotel
I booked a Double bed room but they gave a single bed room telling that they will change the room after sometime.I approached them 3times during my stay but got the same response saying that there are no double rooms available.

4/10 Poor

selvam, hyderabad

Disliked: Cleanliness, property conditions & facilities, room comfort
not a wise decision
We stayed there for 2 days and a night. Only th eadvantages are it's location and affordable price.the helpdesk was helping.. but The ac are very old ones and the whole day the room was very hot.we got help from desk and the second day only it worked.water dint come properly in bathroom.overall we were little unhappy with our choice of hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
OK hotel
Overall a bad experience. Food was good but customer service was poor. Room is just OK for the price

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean Bathroom,bed,pillows
The bathroom was very dirty with sink full of hair and rusted tap and latches.The pillow covers were dirty.Totally not worth for the price.It should be removed from hotels.com as it will ruin hotels.com reputation.

8/10 Good

Sourav, Bangalore

Liked: Property conditions & facilities, room comfort
Nice location and cozy atmosphere
I and my future fiancee had gone there to celebrate our New Year together. This gave us the secluded space we wanted for ourselves. But the room service was poor and we had to pay for water in cash(even though I said I will clear all while checking out..:X). Overall atmosphere is good, free WIFI was good as well. Food is excruciatingly costly and not at all up to the mark. Only reason I would go back there is the cost of the rooms and the ambiance and elusiveness of the place!!

6/10 Okay

chetan, rajasthan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stay worth money
positives - location on main road , clean inside , reasonable tariff and food charges, friendly staff . negatives - small sized deluxe rooms , rooms not prepared before check-in, you have to ask for small small things, delayed housekeeping/ room services, hotel not known to taxis/cabs .

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not as expected.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend
Dirty bed spreads no hot water late night dirty shower area

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good at Budget
Good to stay. Food was not upto level. I stayed for one day, very close to IT Hub

6/10 Okay

Vikash

Disliked: Cleanliness, room comfort
Average
I stayed in the hotel for 2 nights and 3 days. It was not that great experience however it wasn't very bad as well. The one good thing which I remember is the food. U can get good north indian food and snacks. The room was not good. the walls were not well plastered which was giving bad feel. Staffs are good and ready to help. One more bad thing, internet was not working most of the time. I feel it's not value for money however if u r in hurry, u can go for this one.

4/10 Poor

Abhinav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth it
Not worth it for the price.Rooms are untidy, No HOT water,Response time is vbad

8/10 Good

Venkat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

iyer, california, sua

Disliked: Cleanliness
iyer From California Resident
I booked my hotel through expedia Mapple Whitefield and stayed for almost 3 weeks. The hotel is average based on pricing. Do not be surprised to get disappointed with following. Water bottle if ordered cost $1 or rupees 50 which is way high, laudary is very expensive, food is low quality and room service is too expensive and folks who deliver sometimes give very bad attitude , rarely fight and often forget. The hotel is in prime area of whitefield but expect food and unprofessional service, you get what you pay for. I had to change room 2-3 times during stay as the staff started doing repair in the 4th floor around 10.00 pm till mid night and could not sleep till 1.00 AM, first floor room was situated above kitchen so learned lesson in second week to avoid 1st floor as they start yelling and making noise at 6.00 am and finally had to take video and show to manager. In a nutshell ** and half (TWO 1/2) star rating because of not proper management in giving good quality food, and having kitchen staff who deliver food to be not polite, I guess not the best of hospitality industry folks are picked by Mapple and trained by the hotel management. Please book only in second or third floor and make sure there are no cockroaches and mosquitos. Whenver i raised issue and objected of having staying long time the manager made required changes like changing my room, or spraying pesticides. Hotel Managment plesaseget experience quality staff hope the info helps future customers.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mapple Whitefield, Bangalore, India
Cheap, but dirty. The sheets were dirty, the towels were dirty, the shower head didn't work (even after I asked them to fix it). I know this is India, but there is no reason for paying good money for this level of hotel. Spend more money and get a much better place.

8/10 Good

Lois, Taiwan

Liked: Staff & service, property conditions & facilities, room comfort
態度佳~空間夠~價格合理
服務態度很好，房間每天都會整理跟清潔，廁所稍嫌沒那麼乾淨。價錢合理，空間也夠大。只是旁邊有一個小工廠所以空氣品質可能沒那麼好，但其實距離不遠處還滿熱鬧的，是可以考慮的住宿。